Facilities

Health or beauty spa nearby
Comprehensive recycling policy
No single-use plastic water bottles
No single-use plastic soda bottles
Guest education on local ecosystems and culture
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Clean accommodations
Friendly staff
Great location
Excellent breakfast
Cons:
Hard beds
No fridge in room
Small bathroom
Intermittent water supply

Categories

Cleanliness
9.78
Reviews frequently mention clean and spacious accommodations.
Service
10
Extremely friendly and helpful staff were highlighted across multiple reviews.
Location
10
Proximity to the lagoon and city center is frequently praised.
Room Quality
9.78
Rooms are described as spacious and well-maintained, though some found beds hard.
Amenities
9.28
Amenities such as breakfast and parking received positive mentions, but a fridge was noted as missing.
Value for Money
9.78
Reviews indicate good value especially compared to other options in Bacalar.
Food and Beverage
9.78
Breakfast is frequently mentioned as excellent and well-arranged.
Overall Experience
10
General sentiment reflects very positive overall experience, with many reviewers expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:08

Property Description

Outdoor Pool and Terraces for Relaxation: Enjoy the refreshing outdoor pool or soak in the stunning views from the terrace and garden.

Convenient Amenities: Benefit from complimentary Wi-Fi, concierge services, and bike parking during your stay.

Comfortable Accommodations: Make yourself at home in one of the 6 uniquely decorated guestrooms with private patios and modern amenities.

Experience tranquility at Hotel & Suites Oasis Bacalar. Book now to explore the beauty of Bacalar.

Important information:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

See all policies

Location

Guest Reviews

9.8
Based on 1738 reviews
Cleanliness: 9.78
Service: 10
Location: 10
Room Quality: 9.78
Amenities: 9.28
Value for Money: 9.78
Food and Beverage: 9.78
Overall Experience: 10
F
fafed0173db970ee318d4717d51feb25 • family_with_children • gb
8
Good hotel, amazing breakfast
Pros:

I don’t think property is 4 star but what definitely stands out is breakfast!!

2026-04-18 • via Nuitee
3
35d820b48910718d509ea4aeb6d6bdb1 • family_with_children • fr
9
Séjour au top à Bacalar hôtel super bien placé ! Petit dej magnifique
Pros:

Petit dej parfait dans le restau d’à côté vraiment top!
Piscine très bien
Accueil génial tout s’est bien passé

Cons:

Nous avions une chambre qui donne sur la rue un peu à part
Le lit immense mais pas hyper confortable assez raide
Chambre vieillissante

2026-04-18 • via Nuitee
5
570b7e5327c57362683ea530a9a9b57a • couple • cz
7
Pros:

Location was nice. Close to everything. Parking next to hotel. Tasty breakfast. And nice trips can be booked through reception. I recommend 5 hours lagoon trip.

Cons:

This is definitely not four star hotel.

2026-04-17 • via Nuitee
B
Benjamin • solo_traveller • ch
8
Pros:

Süsses Hotel mit toller Lage

Cons:

Zimmer Nummer 1 (Erdgeschoss) ist an der Kreuzung von 2 Strassen, dadurch teilweise durch Auto- und Motorradlärm belastet.

2026-04-16 • via Nuitee
F
f105efa23e22727efe36e5dac83780d5 • family_with_children • de
9
2026-04-15 • via Nuitee
F
ffae6103f8a27266f1dfb006c3a88a46 • extended_group • de
10
Traumhaft schön- würde wieder kommen
Pros:

Sehr nettes Personal, Zimmer sind Fancy eingerichtet, Frühstück sehr lecker, nah am Strand

2026-04-15 • via Nuitee
8
88c95c83974271081ad26786d051eac3 • family_with_children • fr
8
Je recommande
Pros:

L’accueil, la propreté, de très bon petits déjeuner, copieux et de qualité. Le service, l’attention du personnel.
Le monsieur à l’accueil très gentil et vraiment à l’écoute.

Cons:

Rien

2026-04-13 • via Nuitee
G
Georgios • couple • mx
10
Excellent option for staying in Bacalar
Pros:

Nice swimming pool, comfortable, good environment, excellent location.

Cons:

Nothing major.

2026-04-13 • via Nuitee
S
Sarita • family_with_children • mx
8
Me gustó
Pros:

Me gustó mucho el desayuno… muy top

Cons:

Que no tenía TV y yo iba con niños

2026-04-12 • via Nuitee
S
Sandra • solo_traveller • de
9
Nette Anlage mit kleinen Mängeln
Pros:

Die Anlage ist sehr schön und gepflegt. Unser Zimmer war groß mit integrierter Küche. Der Pool war schön, aber mit einigen Blättern bedeckt.

Cons:

Unser Zimmer war sehr offen und man fühlte sich beobachtet. Die angrenzende Bar war sehr laut. Das Bad eher klein und muffig.

2026-04-11 • via Nuitee
R
Régine • family_with_children • fr
10
Très bon établissement
Pros:

Chambres spacieuses, piscine agréable, personnel sympathique, supers petits déjeuners au restaurant partenaire qui jouxte l'hôtel. Emplacement parfait, parking.

Cons:

Un réfrigérateur dans la chambre aurait été appréciable.

2026-04-11 • via Nuitee
L
Laura • family_with_children • fr
8
Nous avons passé 3 jours magnifiques.
Pros:

Très bien situé, tout près de la lagune et de la place centrale.
Javier, à la réception, est très gentil et nous a donné des informations très utiles.

Cons:

L’appartement familial est un peu sombre et la salle de bain petite.

2026-04-11 • via Nuitee
L
Lucien • couple • nl
9
Heerlijk hotel op een geweldige locatie.
Pros:

Fantastisch zuiver hotel met een heerlijk zwembad op een geweldige locatie. Het personeel is super en helpt je overal mee.

Cons:

Alles is goed

2026-04-11 • via Nuitee
B
Brahim • couple • fr
6
2026-04-09 • via Nuitee
J
Jolien • family_with_children • be
10
Top!
Pros:

Wat meer luxe dan we gewend waren in Mexico: goede douche en een uitgeruste keuken

Cons:

Onze suite lag aan de straat wat in de avond wat veel lawaai gaf. Niet storend voor ons als volwassenen wat het was nog een deftig uur. Maar voor de kinderen wel wat vervelend.

2026-04-09 • via Nuitee
A
Ana • family_with_children • es
9
2026-04-09 • via Nuitee
S
Suzanne • family_with_children • gb
8
Lovely pool and a great location!
Pros:

A great location - a very short walk to the centre of town and an even shorter walk to our boat trip out on the lake! The pool was lovely and our apartment was very clean and spacious.

Cons:

We could have done with a few more utensils etc in the kitchen. We cooked one of the nights we were there and just about managed but a few added extras would have helped.

2026-04-07 • via Nuitee
F
François • couple • fr
10
2026-04-07 • via Nuitee
S
Samir Felix • family_with_children • mx
10
Pros:

Las instalaciones del hotel en general son muy buenas, el personal es muy amable y atento, desde el primer día nos dieron recomendaciones para comer, hacer actividades y sacar el mejor provecho.
La ubicación del hotel es excelente queda a 1 cuadra de la laguna y 2 cuadras del zócalo.
El desayuno es bueno tienen 3 buenas opciones de comida y te ahorra estar buscando en otro sitio.
La alberca siempre muy limpia y disponible, además que cuentan con servicio de toallas para la laguna y alberca.
Como plus aunque realizamos check out temprano nos permitieron regresar más tarde a usar la alberca y las instalaciones para bañarnos y cambiarnos, al igual que nos proporcionar toallas.

2026-04-06 • via Nuitee
S
Sylvia • couple • us
10
Wonderful
Pros:

Great location! Very clean and amazing staff!!

Cons:

Everything was great!

2026-04-06 • via Nuitee