Facilities

Health or beauty spa nearby
Comprehensive recycling policy
No single-use plastic water bottles
No single-use plastic soda bottles
Guest education on local ecosystems and culture
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Clean accommodations
Friendly staff
Great location
Excellent breakfast
Cons:
Hard beds
No fridge in room
Small bathroom
Intermittent water supply

Categories

Cleanliness
9.78
Reviews frequently mention clean and spacious accommodations.
Service
10
Extremely friendly and helpful staff were highlighted across multiple reviews.
Location
10
Proximity to the lagoon and city center is frequently praised.
Room Quality
9.78
Rooms are described as spacious and well-maintained, though some found beds hard.
Amenities
9.28
Amenities such as breakfast and parking received positive mentions, but a fridge was noted as missing.
Value for Money
9.78
Reviews indicate good value especially compared to other options in Bacalar.
Food and Beverage
9.78
Breakfast is frequently mentioned as excellent and well-arranged.
Overall Experience
10
General sentiment reflects very positive overall experience, with many reviewers expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:08

Property Description

Outdoor Pool and Terraces for Relaxation: Enjoy the refreshing outdoor pool or soak in the stunning views from the terrace and garden.

Convenient Amenities: Benefit from complimentary Wi-Fi, concierge services, and bike parking during your stay.

Comfortable Accommodations: Make yourself at home in one of the 6 uniquely decorated guestrooms with private patios and modern amenities.

Experience tranquility at Hotel & Suites Oasis Bacalar. Book now to explore the beauty of Bacalar.

Important information:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

See all policies

Location

Guest Reviews

9.8
Based on 1888 reviews
Cleanliness: 9.78
Service: 10
Location: 10
Room Quality: 9.78
Amenities: 9.28
Value for Money: 9.78
Food and Beverage: 9.78
Overall Experience: 10
J
Julia • couple • fr
10
Excellent séjour
Pros:

Hôtel très bien placé, service excellent, petit déjeuner local et très bon.

Cons:

Le wifi est un peu capricieux mais ok pour le quotidien. Plus compliqué si vous devez travailler et/ou passer des coups de fil.

2026-05-16 • via Nuitee
N
Nina • family_with_children • fr
8
2026-05-15 • via Nuitee
M
Matthieu • couple • nl
10
Excellent stay at the hotel
Pros:

Very courteous and nice staff
Super view from the rooftop
Great recommendations for massages, and tours 🏢
Also perfect for laundry, and nice pool and breakfast

2026-05-12 • via Nuitee
R
Rizvi • solo_traveller • nl
10
Prachtig en rustgevend
Pros:

Sfeer, locatie, personeel, rustgevend, ontbijt wordt geserveerd.

2026-05-11 • via Nuitee
P
Philippe • couple • fr
10
Très belle location un peu à l'écart de l'hotel
Pros:

La taille et le confort de l'appartement. 2 grands lits doubles. Chambre avec ventilation. Balcon couvert de palme avec vue discrète sur la rue. Disponibilité et gentillesse des gérants. Proximité du restaurant Finisterre

2026-05-11 • via Nuitee
M
Michael plus • solo_traveller • nl
9
Pros:

Goede value for money, fijne crew, behulpzaam en verder is het gewoon prima. Geen overdreven luxe maar dat wordt ook niet gepretendeerd. Basic maar goed.

Cons:

Miste een beetje een tv en een beter werkende ijskast. De mini ijskast deed niet veel. Niet belangrijk voor de kwaliteit maar bij een nieuw likje verf zou ik voortaan een beetje moeite doen om af te plakken.

2026-05-11 • via Nuitee
J
Juan • solo_traveller • gb
7
2026-05-10 • via Nuitee
E
Elena • couple • de
9
Pros:

Lage zum See, Hängematte

2026-05-10 • via Nuitee
M
Marlies • solo_traveller • nl
10
Zou zo w
Pros:

Persoonlijke service, aan alles is gedacht daar.

Cons:

Niets

2026-05-07 • via Nuitee
E
Ellen Fritz • solo_traveller • us
10
A Lovely, Peaceful Place
Pros:

The staff was very friendly and helpful. As a solo traveler, the location was good as I was able to walk to many places. The room was also an ample size and the kitchen was well stocked with necessary cooking and eating necessities. And it was so close to the beautiful lagoon. So peaceful there.

2026-05-07 • via Nuitee
G
Georgina • couple • mx
5
2026-05-06 • via Nuitee
M
Mario • solo_traveller • ch
10
Un séjour apaisant et agréable dans un hôtel de qualité
Pros:

La sympathie des employés, le petit-déjeuner incroyable et copieux, la décoration de l’hôtel et l’emplacement (proche de tout mais calme)

Cons:

Absolument rien!

2026-05-06 • via Nuitee
V
Valdez • solo_traveller • mx
8
Pros:

El personal del comedor, limpieza y mantenimiento fueron excelentes. La ubicación es excelente.

Cons:

La atención de la recepción del turno matutino. En mi habitación No 1 la señal de internet fue débil. Y la música del Bar La Catrina es diario y de las cuatro noches que me quedé, una de las noches la música terminó hasta las 4:30am

2026-05-05 • via Nuitee
C
Corina • family_with_children • ch
9
Tolle, saubere, sichere Unterkunft!
Pros:

Permanent besetzter Empfang, sehr geräumiges Appartment, endlich ein Kingsize-Bett!!!, Safe mit Schlüssel vorhanden, eigene kleine Bibliothek im Appartment😊, ruhige Lage, Restis in Gehdistanz, Tipp; Fahrrad mieten und zum Cocalitos Beachclub - super!!!

2026-05-04 • via Nuitee
O
Olivier • family_with_children • nl
9
Fantastisch verblijf, goede ligging en fijne familie kamer
Pros:

De ligging, het persoon, het verblijf

Cons:

Elke dag hetzelfde ontbijt. Dat zou anders kunnen

2026-05-02 • via Nuitee
N
Nely • solo_traveller • es
7
Pros:

La atención del personal, la ubicación y la terraza. Teníamos dos noches pero debido al ruido de la primera noche no pudimos dormir, lo comentamos y no tuvieron problema en cancelar la segunda noche.

Cons:

Musica hasta las 5 de la mañana, no se podía descansar.

2026-05-02 • via Nuitee
W
Weaam • couple • il
7
Pros:

מקום זול ואיזור שקט

Cons:

המקלחת לא הייתי כל כך טובה

2026-05-02 • via Nuitee
L
Luzie • solo_traveller • de
10
Pros:

Das Hotel Aires war das schönste, in dem ich je war. Die Aussicht grandios, der Poolbereich sehr idyllisch, das Frühstück super lecker! Das Personal ist besonders freundlich, wir würden jederzeit nochmal kommen. Große Empfehlung!

Cons:

Nichts :)

2026-05-02 • via Nuitee
J
JEROME • family_with_children • fr
9
Super séjour en famille
Pros:

Spacieux appartement, calme . avec une belle terrasse.
A quelques minutes de la lagune.
Les propriétaires sont très réactifs et très à l écoute

2026-05-01 • via Nuitee
V
Vladěna • solo_traveller • au
10
2026-05-01 • via Nuitee