Tailormade Hotel METROPOL St Gallen

Hotels
8.4 (1505 reviews)
Bahnhofplatz 3 , St. Gallen , ch

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Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Central location
Good breakfast
Cons:
Noisy environment
Complicated check-in process
Limited amenities

Categories

Cleanliness
8.11
The reviews highlighted very clean rooms but mentioned some issues with self-checkin causing inconvenience.
Service
8.58
Guests noted friendly and helpful staff despite some complaints regarding the check-in process.
Location
8.62
The location is described as very central, close to transport and city center, but sometimes noisy.
Room Quality
8.27
Rooms were generally clean and accommodating, but noise and lighting issues were mentioned.
Amenities
8.1
Basic amenities met expectations, but issues such as no refrigerator and small TV were noted.
Value for Money
8.46
Guests felt they received good value, particularly for the location and included breakfast.
Food and Beverage
8.61
Breakfast was well received, with a varied selection that guests found satisfying.
Overall Experience
8.48
Overall, guests had a positive experience but some issues impacted their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:26

Property Description

Luxurious Accommodation
Experience elegance and comfort at the stylish Hotel Metropol, conveniently situated in the heart of the city. The well-appointed rooms provide a luxurious retreat after a day of exploring.

Fine Dining Experience
Indulge in a culinary journey at the O'Premier restaurant, where local cuisine with a Mediterranean twist is served against the backdrop of panoramic views. Savour a delightful 3-course dinner crafted from fresh local ingredients and paired with exquisite wines from the hotel's cellar.

Modern Amenities
Stay connected with complimentary WiFi throughout the property and enjoy the convenience of cable TV in your room. Immerse yourself in luxury and convenience at Hotel Metropol.

Ready to elevate your travel experience? Book your stay at Hotel Metropol now.

Important information:

Guests have the possibility to park at locations nearby (Rathausgarage at Poststrasse 28 or City Bahnhofsgarage at Lagerstrasse 6) for a fee of CHF 25 per day.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs CHF 25 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for CHF 60 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for CHF 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1505 reviews
Cleanliness: 8.11
Service: 8.58
Location: 8.62
Room Quality: 8.27
Amenities: 8.1
Value for Money: 8.46
Food and Beverage: 8.61
Overall Experience: 8.48
N
Natasha • solo_traveller • ie
10
Wonderful staff, excellent location by train station and near old town. Great breakfast.
Pros:

Very friendly, helpful staff.
Excellent location.
Great breakfast

2026-05-09 • via Nuitee
C
Christina • solo_traveller • ch
10
2026-05-09 • via Nuitee
S
Silvio • solo_traveller • ch
10
Ab sofert nur noch dort übernachten.
Pros:

Freundlicher Empfang. Sehr schönes und sauberes Zimmer. Top Frühstück

2026-05-07 • via Nuitee
S
Sarah • extended_group • ch
7
Abgesehen von der Härte des Bettes sehr angenehm.
Pros:

Neu renoviertes Hotel an sehr zentraler Lage mit toller Sicht auf den Bahnhofsplatz, sehr sauber und modern, super Frühstücksbuffet mit sehr freundlicher Bedienung

Cons:

Das Bett im Einzelzimmer war sehr hart, auf meine Anfrage hin wurde es jedoch mit einem Topper ausgestattet. Das Warmwasser funktioniert noch nicht richtig.

2026-05-05 • via Nuitee
T
Tanja • couple • ch
8
2026-05-03 • via Nuitee
U
Ursula • couple • de
10
Perfekt für einen Städtetrip
Pros:

Sehr freundliches Personal, ein ganz neues Hotel direkt neben einer Bushaltestelle mit vielen Linien. Parkplatz in der Tiefgarage auch super.

2026-04-13 • via Nuitee
F
Feuz • couple • ch
8
2026-04-12 • via Nuitee
C
Carina • solo_traveller • at
9
Pros:

Super Frühstück, extrem bequeme Betten, ruhige Zimmer/Fenster dichten gut.
Super Lage direkt beim Bahnhof.

Cons:

Parkplatz war recht teuer.

2026-04-03 • via Nuitee
K
Karen • family_with_children • ie
10
Pros:

Everything
The design the cleanliness the staff everything was perfect

2026-03-06 • via Nuitee
W
Wolfgang • solo_traveller • ch
9
Kühler Charm eines besonderen Hotels
Pros:

Moderne Ausstattung mit Self Checkin.
Leckeres und reichhaltiges Frühstück.
Kostenlose Nutzung des Spa
Sehr nah am HB gelegen.

Cons:

Eine Frage des Geschmacks; ich mag eher warme Töne anstelle von Beton, Metall und Glasbausteinen.
Die Beleuchtung im Zimmer könnte flexibler zu schalten sein.

2026-03-05 • via Nuitee
W
Wibke • solo_traveller • de
8
Pros:

Sauberkeit, Freundlichkeit des Personals, sehr gute Betten und eine Kissenauswahl, Zimmer sehr groß

Cons:

DIE BEWERTUNG bezieht sich auf das Hotel Tailormade Leo! Wir wurden umgebucht, da das Metropol renoviert wird!

Das Zimmer ging zur Strasse, sehr laut ab 3:45.
Die Zimmereinrichtung ist extrem industrial/spartanisch.
Beleuchtung sehr ungemütlich!

2026-02-25 • via Nuitee
W
Walsh • extended_group • au
9
2026-02-11 • via Nuitee
A
Alessandro • solo_traveller • ch
10
2026-01-20 • via Nuitee
I
Irish Kay • family_with_children • nl
9
2026-01-19 • via Nuitee
G
Giulia • couple • ch
9
2026-01-19 • via Nuitee
R
Richard • couple • gb
10
Pros:

Very good all round, close to station, the best possible value for money.

2026-01-11 • via Nuitee
V
Volodymyr • solo_traveller • ch
10
2026-01-10 • via Nuitee
J
JoeFalchetto66 • couple • it
9
Comodo albergo centrale
Pros:

+ Centralissimo
+ Colazione buona
+ Pulito
+ Comodo per i mezzi e spostarsi

Cons:

- Televisore vetusto
- Servizio non gentilissimo
- Stanza piccola

2026-01-07 • via Nuitee
M
Marc Olivier • couple • ch
8
2026-01-05 • via Nuitee
A
Andreas • couple • ch
8
Gut gelegenes Hotel, netter Service.
Pros:

Das Zimmer im 6. Stockwerk war ausreichend geräumig. Zimmer und Bad waren eiwandfrei sauber. Das Frühstück lies für uns keine Wünsche offen. Da wir miit dem Auto angereist sind, war die Tiefgarage unter dem Bahnof bequem zu erreichen.

Cons:

Am Morgen war es auf dem Bahnhofsvorplatz recht laut. Einige dieser Geräusche haben uns zu früh geweckt.

2026-01-03 • via Nuitee