Tailormade Hotel METROPOL St Gallen

Hotels
8.4 (1538 reviews)
Bahnhofplatz 3 , St. Gallen , ch

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Pets allowed
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Central location
Good breakfast
Cons:
Noisy environment
Complicated check-in process
Limited amenities

Categories

Cleanliness
8.11
The reviews highlighted very clean rooms but mentioned some issues with self-checkin causing inconvenience.
Service
8.58
Guests noted friendly and helpful staff despite some complaints regarding the check-in process.
Location
8.62
The location is described as very central, close to transport and city center, but sometimes noisy.
Room Quality
8.27
Rooms were generally clean and accommodating, but noise and lighting issues were mentioned.
Amenities
8.1
Basic amenities met expectations, but issues such as no refrigerator and small TV were noted.
Value for Money
8.46
Guests felt they received good value, particularly for the location and included breakfast.
Food and Beverage
8.61
Breakfast was well received, with a varied selection that guests found satisfying.
Overall Experience
8.48
Overall, guests had a positive experience but some issues impacted their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:26

Property Description

Luxurious Accommodation
Experience elegance and comfort at the stylish Hotel Metropol, conveniently situated in the heart of the city. The well-appointed rooms provide a luxurious retreat after a day of exploring.

Fine Dining Experience
Indulge in a culinary journey at the O'Premier restaurant, where local cuisine with a Mediterranean twist is served against the backdrop of panoramic views. Savour a delightful 3-course dinner crafted from fresh local ingredients and paired with exquisite wines from the hotel's cellar.

Modern Amenities
Stay connected with complimentary WiFi throughout the property and enjoy the convenience of cable TV in your room. Immerse yourself in luxury and convenience at Hotel Metropol.

Ready to elevate your travel experience? Book your stay at Hotel Metropol now.

Important information:

Guests have the possibility to park at locations nearby (Rathausgarage at Poststrasse 28 or City Bahnhofsgarage at Lagerstrasse 6) for a fee of CHF 25 per day.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs CHF 25 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for CHF 60 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for CHF 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1538 reviews
Cleanliness: 8.11
Service: 8.58
Location: 8.62
Room Quality: 8.27
Amenities: 8.1
Value for Money: 8.46
Food and Beverage: 8.61
Overall Experience: 8.48
M
Marlen • solo_traveller • ch
9
2026-07-17 • via Nuitee
H
HYUNCHUNG • solo_traveller • kr
9
쌩갈렌 최고의 가성비, 가심비 호텔
Pros:

쌩갈렌 기차역에서 나오자마자 바로 보여서 찾기 쉬었고, 체크인, 체크아웃도 셀프체크인이 가능해서 편리했어요. 싱글룸이었지만 객실 크기도 무난했고 무엇보다 더운 여름 빵빵하게 나오는 에어컨디션이 있어 너무 좋았어요. 가성비, 가심비 모두 좋았던 호텔입니다. 취리히 호텔이 너무 비싸다면 쌩갈렌 지역도 호텔 무난하니 이 호텔 쓰면 좋을듯해요.

2026-07-16 • via Nuitee
C
Claudio Cosimo • couple • gb
10
2026-07-16 • via Nuitee
J
Jenny • solo_traveller • ch
8
Pros:

La propreté, le calme et la localisation

Cons:

Le petit déjeuner

2026-07-15 • via Nuitee
C
Caroline • solo_traveller • ch
9
2026-07-15 • via Nuitee
M
Matos • solo_traveller • pt
9
2026-07-13 • via Nuitee
K
Kolesnikova • couple • gb
8
Compact but efficient
Pros:

The hotel is compact but new and convenient, the room is well sound proofed and nice to sleep in. AC works very well.

Cons:

The room and especially the bathroom is quite small, okay for a short stay but challenging for a longer stay / with extra luggage.

2026-07-12 • via Nuitee
V
Vanessa • solo_traveller • ch
5
2026-07-08 • via Nuitee
J
Johan • couple • se
8
Pros:

Very helpful and nice staff. Especially the lady at breakfast. Good glutenfree products. Very good location next to the railway station.

2026-07-07 • via Nuitee
C
Chonlatit • couple • th
10
2026-07-07 • via Nuitee
D
Dora • solo_traveller • ch
10
Très agréable
Pros:

L’emplacement

Cons:

Tout ok

2026-07-03 • via Nuitee
C
Claudio • solo_traveller • ch
9
Sehr guter Aufenthalt, komme wieder.
Pros:

Die Lage ist sehr gut, das Frühstück auch, das Personal sehr freundlich.

2026-07-03 • via Nuitee
O
Oliver • extended_group • ch
9
Pros:

Die Rezeption ist sehr einfach gehalten und man erwartet dementsprechend eher ein älteres Hotel mit dementsprechenden Zimmern.
Die Überraschung kommt beim Zimmer, sehr vieles modernisiert und schön, mit Klimaanlage und das Frühstück ist top. Keine Riesen Auswahl, aber mit Möglichkeit selber Smoothie zu machen und auch Rührei. Werde wieder kommen.

2026-07-02 • via Nuitee
M
Marc • solo_traveller • ch
10
2026-07-02 • via Nuitee
R
Rahel • solo_traveller • ch
9
2026-07-02 • via Nuitee
P
Petra • couple • ch
9
Pros:

Schönes, modernisiertes Zimmer. Das Personal am Empfang und Frühstücksbereich was sehr freundlich und zuvorkommend!

Cons:

Klimaanlage hat nicht funktioniert, aber mit den Ventilator war es gut machbar.

2026-06-29 • via Nuitee
G
Giuseppe • family_with_children • ch
10
Pros:

Super nettes Personal.

2026-06-29 • via Nuitee
X
XIUQI • solo_traveller • ch
10
2026-06-22 • via Nuitee
H
halla • solo_traveller • sa
8
Very decent
Pros:

The staff are friendly and helpful, the room is clean and in mint condition. The location could not be better. In the centre of everything, yet the room wasn't noisy

Cons:

No restaurant altough it was shown in the picture, the room was a bit small. Can't imagine how two people would manage

2026-06-21 • via Nuitee
M
mike • family_with_children • ch
9
-
Pros:

-

Cons:

das Bett war für mich zu weich.

2026-06-18 • via Nuitee