Ruby Luna Hotel Dusseldorf

Hotels
8.5 (7001 reviews)
39 Kasernenstraße , Düsseldorf , de

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Unique bar amenities
Cons:
Mold in the shower
Long wait at check-in
Lack of pillows on request

Categories

Cleanliness
7.58
There were mentions of mold in the shower and issues with the sink drainage.
Service
9.05
The staff were described as friendly, professional, and welcoming.
Location
9.09
The hotel has excellent accessibility to transport and is close to Christmas markets.
Room Quality
8.54
Rooms were noted to be clean and comfortable but lacked tea/coffee facilities.
Amenities
8.57
The bar area and guitar installations were a unique feature.
Value for Money
8.53
The hotel was considered a good deal given its location and service.
Food and Beverage
8.08
Breakfast had a good variety and was well received, despite some queues.
Overall Experience
8.55
Overall, the experience was enjoyable with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 10:58

Property Description

Modern Comfort and Convenience

Located in the heart of Düsseldorf, Ruby Luna Hotel Dusseldorf offers express check-in, free WiFi, and a stylish bar for guests to unwind. The air-conditioned rooms feature a flat-screen TV and a private bathroom, ensuring a comfortable stay.

Delicious Breakfast Options

Start your day right with a buffet offering continental and vegetarian breakfast choices. Whether you prefer a hearty meal or a lighter option, the hotel has you covered with a variety of selections to suit your taste.

Prime Location and 24/7 Service

With popular attractions like Königsallee and Stadterhebungsmonument just steps away, Ruby Luna Hotel Dusseldorf provides easy access to the city's landmarks. Plus, our multilingual staff is available round-the-clock to assist you during your stay.

Book your stay at Ruby Luna Hotel Dusseldorf now for a memorable experience in Düsseldorf!

Important information:

Please note that the hotel accepts credit card payment only. Cash payments are not possible.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 25 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 7001 reviews
Cleanliness: 7.58
Service: 9.05
Location: 9.09
Room Quality: 8.54
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 8.08
Overall Experience: 8.55
C
Christian couple de
10
Alles so wie erwartet!
2026-03-14 via Nuitee
E
Eno couple al
3
2026-03-14 via Nuitee
G
Gisela solo_traveller de
8
Pros:

Liegt einfach super zentral.

2026-03-13 via Nuitee
O
Okan family_with_children tr
9
Pros:

It was great experience overall.

Cons:

The hotel offers either vouchers for free drinks or cleaning during the stay. We had gone for the drinks, however the bartender's approach giving away free drinks was inappropriate.

2026-03-13 via Nuitee
V
von Zündt solo_traveller de
8
2026-03-12 via Nuitee
C
Chantal couple de
10
2026-03-12 via Nuitee
W
Wolfgang solo_traveller de
10
2026-03-12 via Nuitee
N
Nikolai couple ru
8
2026-03-11 via Nuitee
V
Vera solo_traveller de
8
Freudlich, kompetent, modern.lk
Pros:

Freundlicher hilfsbereiter Service.
Sehr gutes Frühstück, sehr gut und e Lage inmitten der Stadt. Danke

2026-03-10 via Nuitee
M
Marjan solo_traveller es
10
I am very happy with staff and they are very nice for example i knowed Señor Morad and Señora Zahra are so kind and resp
Pros:

Localidad and staff are more excellent

2026-03-10 via Nuitee
J
Joseph couple gb
10
Will be using it again
Pros:

Great location, great staff, great view, great refreshments

Cons:

Needed bigger bed covers as I am tall

2026-03-10 via Nuitee
L
Lorena couple es
8
2026-03-10 via Nuitee
B
Bernd couple de
1
2026-03-10 via Nuitee
C
Claudia Manthey extended_group de
8
Pros:

Die Lage zwischen City und Altstadt war perfekt. Wir haben im Parkhaus am Carlsplatz geparkt, das war in wenigen Gehminuten erreichbar.

2026-03-10 via Nuitee
R
Ralph couple nl
9
2026-03-09 via Nuitee
D
Daniël solo_traveller nl
9
Lovely place in Düsseldorf!
Pros:

People and place!

2026-03-09 via Nuitee
C
cesar family_with_children es
10
Pros:

Calidad precio
Instalaciones
Desayuno
Ubicación
GENIAL 100%RECOMENDABLE

Cons:

Nada

2026-03-08 via Nuitee
C
Christer solo_traveller be
10
2026-03-08 via Nuitee
L
Laura couple de
8
2026-03-08 via Nuitee
M
Marco couple nl
9
Pros:

Uitzicht / schoon en trrendy

2026-03-07 via Nuitee