Ruby Luna Hotel Dusseldorf by IHG

Hotels
8.5 (7587 reviews)
Kasernenstrasse 39 , Düsseldorf , de

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Unique bar amenities
Cons:
Mold in the shower
Long wait at check-in
Lack of pillows on request

Categories

Cleanliness
7.58
There were mentions of mold in the shower and issues with the sink drainage.
Service
9.05
The staff were described as friendly, professional, and welcoming.
Location
9.09
The hotel has excellent accessibility to transport and is close to Christmas markets.
Room Quality
8.54
Rooms were noted to be clean and comfortable but lacked tea/coffee facilities.
Amenities
8.57
The bar area and guitar installations were a unique feature.
Value for Money
8.53
The hotel was considered a good deal given its location and service.
Food and Beverage
8.08
Breakfast had a good variety and was well received, despite some queues.
Overall Experience
8.55
Overall, the experience was enjoyable with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 10:58

Property Description

Modern Comfort and Convenience

Located in the heart of Düsseldorf, Ruby Luna Hotel Dusseldorf offers express check-in, free WiFi, and a stylish bar for guests to unwind. The air-conditioned rooms feature a flat-screen TV and a private bathroom, ensuring a comfortable stay.

Delicious Breakfast Options

Start your day right with a buffet offering continental and vegetarian breakfast choices. Whether you prefer a hearty meal or a lighter option, the hotel has you covered with a variety of selections to suit your taste.

Prime Location and 24/7 Service

With popular attractions like Königsallee and Stadterhebungsmonument just steps away, Ruby Luna Hotel Dusseldorf provides easy access to the city's landmarks. Plus, our multilingual staff is available round-the-clock to assist you during your stay.

Book your stay at Ruby Luna Hotel Dusseldorf now for a memorable experience in Düsseldorf!

Important information:

Please note that the hotel accepts credit card payment only. Cash payments are not possible.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 25 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 7587 reviews
Cleanliness: 7.58
Service: 9.05
Location: 9.09
Room Quality: 8.54
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 8.08
Overall Experience: 8.55
G
Gina-Christin • solo_traveller • de
10
2026-07-11 • via Nuitee
C
Claudia • solo_traveller • de
8
2026-07-11 • via Nuitee
K
Karen • couple • es
10
Fantastic hotel in a top location
Pros:

Great hotel, would definitely stay there again

2026-07-11 • via Nuitee
İlknur • extended_group • tr
9
Konum mükemmel, personel güleryüzlü, hizmet iyi
Pros:

Resepsiyondaki personel çok ilgili

Cons:

Banyoların camlı ve lavabonun odanın içinde olmasını

2026-07-10 • via Nuitee
ÖZGE • couple • tr
10
2026-07-10 • via Nuitee
F
Franck • solo_traveller • fr
10
2026-07-10 • via Nuitee
M
Martina • extended_group • de
9
Sehr angenehmer Aufenthalt, gerne wieder.
Pros:

Das Hotel hat eine gute Lage. Altstadt und Rheinufer sind in wenigen Minuten zu Fuß zu erreichen. Die Zimmer sind in modernem Stil und mit Klimaanlage, top. Beim Frühstück wird auf Unverträglichkeiten und Wünsche eingegangen und das Personal ist sehr freundlich und flexibel. Die Rooftop Bar ist ein Highlight, allerdings ab zehn Uhr geschlossen, während die Bar in der Lobby 24 Stunden geöffnet hat. Das Ruby Luna Hotel ist empfehlenswert.

Cons:

Die kleinen Bistrotische sind für ein Frühstück mit drei Personen recht klein und bei viel Betrieb sind die wenigen größeren Tische natürlich schnell besetzt.
Die Rooftop Bar gibt leider schon vor halb zehn keine Getränke mehr an Neuankömmlinge raus.

2026-07-10 • via Nuitee
F
Frank • extended_group • de
7
2026-07-09 • via Nuitee
T
Tanja • solo_traveller • de
9
Pros:

Sehr nettes Personal - vor allem beim einchecken sowie an der Frühstückskaffee Bar

2026-07-09 • via Nuitee
이 • solo_traveller • kr
10
Pros:

직원친절함

Cons:

슬리퍼없음
냉장고없음

2026-07-09 • via Nuitee
G
Grimm • extended_group • ch
8
Cons:

Klimaanlage ist leider zu schwach und stellt automatisch wieder ab.

2026-07-08 • via Nuitee
M
M. E. • solo_traveller • de
10
2026-07-08 • via Nuitee
E
EKREM MERT • couple • tr
9
Pros:

Location and easy check-in / check-out. Reception guy was very helpful.

Cons:

One of the workers at night (not bartender) was rude.

2026-07-08 • via Nuitee
C
Conny Martine • solo_traveller • nl
9
Pros:

Fijn hotel, vriendelijk personeel, goed bed, schoon, heerlijk ontbijt!!! Ook goede locatie ten aanzien van die Altstad. Aanrader!!

2026-07-08 • via Nuitee
S
Simon • solo_traveller • de
10
2026-07-08 • via Nuitee
S
Simone • solo_traveller • de
8
Pros:

Wir wurden auf Nachfrage umgebucht.

Cons:

Wir hatten ein extrem kleines Zimmer.
Preis- Leistung unangemessen.

2026-07-08 • via Nuitee
G
Georg • solo_traveller • de
9
2026-07-08 • via Nuitee
A
Aastha • solo_traveller • gb
9
Enjoyed my stay and slept like a baby
Pros:

The ambience, the room and very friendly staff

2026-07-07 • via Nuitee
B
Berk • couple • tr
10
Great Place Kind Staff Everything was superb We’ll come again
Pros:

Its live place great

Cons:

Nothing

2026-07-07 • via Nuitee
D
Detert • solo_traveller • de
10
2026-07-07 • via Nuitee