Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Lift / Elevator
Luggage storage
Bar
See all facilities

Review Highlights

Pros:
Excellent central location (close to stations and shops)
Exceptional amenities (24h snacks/drinks, arcade, massage chairs, foot baths, jacuzzi)
Spacious rooms and family-friendly room options
Accommodating and friendly staff reported by many guests
Convenient on-site facilities (cafe, free refreshments, entertainment)
Cons:
Smoking smell in some rooms / too much smoking reported
Breakfast often criticized (limited choices, not western/gluten-free friendly)
Perceived poor value / considered expensive by multiple guests
Strange or strict hotel rules (e.g., single room card usage) felt intrusive
Occasional language barriers and inconsistent housekeeping
Location near nightlife/entertainment district may be unsuitable for some families

Categories

Cleanliness
7.8
Mixed reports: several guests noted spacious, clean rooms, but multiple mentions of smoke smell, odd odors in entrance areas and inconsistent room cleaning led to a slightly reduced score.
Service
8.8
Generally helpful and accommodating staff in many reviews (free happy hour, attentive service), though some guests reported language barriers and unhelpful interactions; overall slightly above target due to frequent praise for accommodating staff.
Location
10
Consistently praised as extremely central and convenient (close to stations, shops and nightlife); ideal for many travellers though proximity to entertainment district may be less suitable for some families.
Room Quality
8.9
Rooms described as spacious with extras (jacuzzi, larger family rooms), but occasional poor views, lighting issues and smoking in requested non-smoking rooms tempered a top score.
Amenities
10
Outstanding amenity offering repeatedly highlighted: 24-hour snacks/drinks, arcade/game room, massage chairs, foot baths, free toiletries and extras — a major strength of the hotel.
Value for Money
7
Several guests felt the hotel was expensive for what was offered and reported poor value; repeated comments that price did not match expectations lowered this score.
Food and Beverage
7.6
Mixed: free 24-hour snacks/drinks and evening happy hour were praised, but breakfast suffered frequent criticism (limited choice, not western-friendly, no gluten-free options) reducing the rating.
Overall Experience
9.5
Many guests called it a highlight or a favourite due to the facility and unique amenities; despite some negatives (smoke smell, breakfast, rules) the overall impression is very positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 18:44

Property Description

Luxurious Asian Breakfast and Free WiFi
Hotel Balian Resort Shinjuku Honten offers a delightful Asian breakfast and complimentary WiFi for all guests, ensuring a satisfying start to your day and seamless connectivity throughout your stay.

Relaxation and Entertainment
Indulge in the property's hot tub for a rejuvenating experience, showcase your singing talent with karaoke facilities, or enjoy the convenience of room service for a cozy night in. The perfect blend of relaxation and entertainment awaits you.

Exciting Recreational Activities
Unwind with a game of billiards, table tennis, or darts at this 3-star love hotel, providing ample opportunities for leisure and fun during your visit.

Book your stay at Hotel Balian Resort Shinjuku Honten (Adult Only) now to experience these exceptional amenities and more in the heart of Tokyo.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 290 reviews
Cleanliness: 7.8
Service: 8.8
Location: 10
Room Quality: 8.9
Amenities: 10
Value for Money: 7
Food and Beverage: 7.6
Overall Experience: 9.5
D
Debbie • couple • us
10
Pros:

Customer service and appearance

2026-10-24 • via Nuitee
J
James • couple • ca
8
2026-10-23 • via Nuitee
A
Anita • extended_group • nz
10
Pros:

We enjoyed the hotel and the lobby with snacks available all day and the toiletries. The room was a good size for 5 of us. We would definitely stay here again if/when we return to toyko. Was close (10 mins walk) to a major train station which made transport ideal . My son left his iPad in the room and they went out of their way to ship it back to NZ promptly for us.

2026-10-18 • via Nuitee
K
Karena • family_with_children • de
8
2026-10-15 • via Nuitee
T
Terry • couple • us
7
Enjoyed our stay and special amenities like foot bath. Loved the large shower and great water pressure.
Pros:

Decor of Thailand, staff, location

Cons:

Breakfast should have had fruit, juice, and regular bread and butter, not packaged which seems cheap.
Why turn in keys every time leaving hotel? If lost charge customer. Staff smoked in laundry area on 5th floor which made hallway smell like smoke!

2026-10-14 • via Nuitee
D
Dr June • couple • us
10
It was wonderful! The room was spacious and the free foot spa and jacuzzi tub in the bathroom was
Pros:

Welcoming, the Bali theme, clean and the free drinks and snacks!

Cons:

N/a

2026-10-14 • via Nuitee
W
Winston • solo_traveller • au
10
Thank you very much for a lovely stay in your resort during my time in Japan
Pros:

Very large rooms and superb amenities and friendly staff

Cons:

.

2026-10-13 • via Nuitee
B
Bruce • couple • au
6
Embarrassing stay at a love hotel
Pros:

Good price compared to other 4 star hotels

Cons:

The hotel also rents rooms at a 30 minute and four hourly rate for a “rest”. I felt a bit embarrassed and uncomfortable in this environment.
The annoying Balinese music on loop in foyer and all corridors( weird pipes and bonging).

2026-10-13 • via Nuitee
M
Mostafa • family_with_children • au
5
Good location
Pros:

Good location

Cons:

Food and not worth it what we pay for the hotel

2026-10-09 • via Nuitee
C
Chris • solo_traveller • gb
9
Superb quirky hotel
Pros:

Superb boutique hotel with big rooms and excellent shower
Free drinks available
Massive TV with some English films

Cons:

Bed was too hard
No English channels on TV

2026-10-09 • via Nuitee
G
Gabrielle • solo_traveller • au
9
2026-09-11 • via Nuitee
Q
quoc • family_with_children • au
8
2026-09-06 • via Nuitee
S
Sheena • couple • ch
9
würde ich wieder buchen
Pros:

gut gelegen
viele kleine extras von rasierer bis föhn hasrglätter alles hatte es zu bieten

Cons:

wir waren ca 2 std vorher da und mussten 45 fr. dazu bezahlen um vorher einzucheken aber ja wir waren dan auch froh das es überhaupt schon frei war

2026-09-01 • via Nuitee
S
Steven • family_with_children • au
10
2026-08-31 • via Nuitee
M
Maia • solo_traveller • fr
5
Pros:

Pas grand chose... L emplacement

Cons:

La vétusté des chambres, la décoration, le petit déjeuner vide et très mauvais

2026-08-24 • via Nuitee
M
Mia • couple • au
10
2026-08-18 • via Nuitee
亮平 • solo_traveller • jp
4
Pros:

アメニティ充実してる。ルームサービスがとても良い。

Cons:

部屋がとにかく古くて使い込まれている。味と言えばそれまでだが。

体調が悪かったから咳が止まらなかったのもあるが、埃っぽいのは残念でした。あとクーラーから出て蹴る風が喉に悪くてクーラー切ってた。

2026-08-17 • via Nuitee
S
SOPHIE • family_with_children • fr
9
2026-08-16 • via Nuitee
Y
Yuki • solo_traveller • jp
10
2026-08-16 • via Nuitee
A
Abdul Qayyum • family_with_children • ae
6
Location was helpful
Pros:

Smoking rooms. Location. Rooms were spacious, Bigger than other hotels in japan usuallu . Extra amenities in the room was very helpful. Jacuzzi tub was a plus.

Cons:

It is not recommended for families .
Lighting was less

2026-08-04 • via Nuitee