Carambola Hotel

Hotels
9.1 (66 reviews)
Estrada da Balsa, 417 , Arraial d'Ajuda , br

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Safety deposit box
Car hire
Shuttle service (additional charge)
See all facilities

Review Highlights

Pros:
Excellent location
Comfortable rooms
Good service
Cons:
Poor cleanliness
Food quality issues
Lack of staff during busy times

Categories

Cleanliness
8.43
Cleanliness left a lot to be desired, with reports of unclean rooms and issues with the pool.
Service
9.4
Service was generally good, but some guests expressed frustration with the lack of staff during peak times.
Location
9.94
Location is excellent, offering direct access to the beach and a convenient transportation system.
Room Quality
8.89
Rooms were comfortable, but there were issues with room cleaning and maintenance.
Amenities
9.42
Amenities were well-received, though some guests noted issues with the pool area.
Value for Money
8.88
Good value for money considering the location and facilities, but some guests felt the service could be better.
Food and Beverage
7.93
Food quality was a recurring complaint, especially regarding lunch and dinner options.
Overall Experience
9.9
Overall experience was positive, despite some issues, indicating a strong likelihood of return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 11:52

Property Description

Relax in Paradise at Carambola Hotel

Luxurious Accommodation: Enjoy air-conditioned rooms with modern amenities like a flat-screen TV, safety deposit box, and a private balcony overlooking the stunning garden.

Fun for Everyone: Take a dip in the refreshing outdoor pool, unwind in the garden, or let your kids have a blast at the on-site kids' club while you sip on cocktails from the bar.

Convenience at Your Fingertips: Benefit from 24-hour front desk service, free WiFi, and airport transfers to make your stay as seamless as possible.

Experience the ultimate beach getaway at Carambola Hotel. Book now for an unforgettable stay in Arraial d'Ajuda!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 7 years old stay for free when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.1
Based on 66 reviews
Cleanliness: 8.43
Service: 9.4
Location: 9.94
Room Quality: 8.89
Amenities: 9.42
Value for Money: 8.88
Food and Beverage: 7.93
Overall Experience: 9.9
J
JUAREZ • family_with_children • br
9
Excelente custo X benefício. Vale a pena.
Pros:

A educação dos funcionários. Sempre atenciosos.

Cons:

Tudo blz.

2026-03-14 • via Nuitee
P
Paula • couple • br
8
2026-02-27 • via Nuitee
J
Joaquim • family_with_children • pt
10
Pros:

Excelente

Cons:

cachorro latindo

2026-02-25 • via Nuitee
M
Monica Nadde • family_with_children • ar
7
2026-01-28 • via Nuitee
B
Bruna • family_with_children • br
9
Muito boa. Pousada pé na areia e com piscina perto.
Pros:

Café da manhã bom, comidas do restaurante muito boas. Tamanho do quarto e cama boas.

Cons:

Pouco espaço para guardar malas, não havia local para apoiar a mala e nem armários. A piscina estava muito suja (de protetor solar), manchando todas as roupas de banho que usamos. Acredito que uma maior frequência na limpeza da piscina resolveria.

2026-01-25 • via Nuitee
M
Meiryane • couple • br
10
2026-01-22 • via Nuitee
S
Sheila • couple • br
8
2026-01-19 • via Nuitee
V
Vanessa Maria • family_with_children • br
10
Ótima
Pros:

Gostei por ser pé na areia e um ambiente mais familiar.

Cons:

Achei os quartos pequenos para quem vai com criança pequena.

2026-01-19 • via Nuitee
S
Sulivan • couple • br
10
2026-01-19 • via Nuitee
D
Danilo Castro Pires de Almeida • family_with_children • br
9
Pros:

Piscina
Quarto
Limpeza
Parabéns aos meninos da Portaria, receptividade maravilhosa pp o Mateus.

Cons:

Funcionários mal morados ( bar e restaurante)

2026-01-17 • via Nuitee
T
TANIA CRISTINA • family_with_children • br
10
Estrutura muito boa e bom atendimento.
2026-01-03 • via Nuitee
T
Thais • solo_traveller • br
5
2026-01-02 • via Nuitee
I
Isabelle • family_with_children • br
10
2025-12-26 • via Nuitee
T
Tiago • family_with_children • br
7
Tem potencial, mas precisa ajustar detalhes importantes
Pros:

Excelente estrutura de lazer, com piscina com vista pro mar, bar e restaurantes bons. Pé na areia total, praia em frente muito boa, sem ondas na maré baixa.

Cons:

Quarto sujo com cheiro de mofo, principalmente do ar condicionado. Filtro parecia que tinha meses que não era lavado. O ar condicionado fazia um barulho terrível. A cama, apesar de ser enorme, tinha colchão deformado. São pequenos detalhes, mas que certamente comprometeram muito a viagem, sobretudo para alérgicos como eu e minha filha. Não é o esperado para um hotel bem avaliado, e com valor de diária não condizente com esse tipo de problema. Vamos para descansar e ter boas noites de sono, mas passamos noites em claro com barulho e nariz entupido.

2025-12-24 • via Nuitee
H
Hélio • family_with_children • br
8
HOSPEDAGEM OK , COMIDA A LA CARTE GOSTOSA . NADA DE EXCEPCIONAL
Pros:

ACHEI O CAFÉ MEDIANO , S VEES DEMORAVA PARA REPOR E A MOÇA QUE FAZIA OMELETE NÃO ERA MUITO EMPÁTICA . NADA DE EXCEPCIONAL O CAFÉ BEM NORMAL

NA LIMPEZA DOS QUARTOS , SENTIA AREIA NO CHÃO . TALVEZ SE PASSASSEM ASPIRADOR ALEM DO PANO SERIA UMA OPÇÃO

Cons:

CAFÉ DA MANHÃ MEDIANO

2025-12-22 • via Nuitee
D
Dimas • family_with_children • br
8
Local bom para família
Pros:

Localização, tamanho do quarto, acesso a praia

Cons:

Atendimento do restaurante deixou a desejar em alguns momentos, limpeza da piscina. Serviço do Clubinho Infantil não entendeu orientação para permanência e segurança da minha filha.

2025-12-18 • via Nuitee
R
Roldao • extended_group • py
7
Pros:

Estar frente a la playa

2025-12-15 • via Nuitee
C
Caio • family_with_children • br
8
2025-12-14 • via Nuitee
M
Miguel • family_with_children • br
10
2025-12-13 • via Nuitee
M
Mayla • couple • br
7
2025-12-07 • via Nuitee