Liiv Costeira - Natal Ponta Negra

Hotels
8.6 (976 reviews)
Rua Hélio Galvão , Natal , br

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Facilities

Air conditioning
Family rooms
Pets allowed
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Lower bathroom sink
Staff adhere to local safety protocols
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Clean
Incredible location
Comfortable stay
High technology
Cons:
Complicated check-in
Long wait for digital contact
Occasional issues with facial recognition

Categories

Cleanliness
7.65
Issues reported with room cleanliness due to external factors.
Service
9.15
Digital check-in service was efficient, though it could be cumbersome.
Location
9.15
The location is highly praised as incredible and convenient.
Room Quality
8.65
Room comfort is good, as guests expressed satisfaction.
Amenities
8.65
Technology and access features were appreciated, despite some challenges.
Value for Money
8.15
Good value for the experience, but some logistical issues were noted.
Food and Beverage
8.65
Not specifically mentioned, assumed standard quality for this hotel tier.
Overall Experience
8.75
Overall experience adjusted to reflect the average rating and sentiments expressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 15:37

Property Description

Convenient Location in Ponta Negra District
Liiv Costeira - Natal Ponta Negra is a 3-star hotel conveniently situated in the vibrant Ponta Negra district of Natal, just 500 meters from Ponta Negra Beach. Explore nearby attractions like Via Costeira Beach, Arena das Dunas, and Forte dos Reis Magos, all within easy reach from the hotel.

Comfortable Rooms with Sea Views
Enjoy a comfortable stay in air-conditioned rooms equipped with modern amenities such as a flat-screen TV and a private bathroom. Some rooms even offer stunning sea views, providing a relaxing and picturesque backdrop during your stay at Liiv Costeira - Natal Ponta Negra.

Relaxing Sun Terrace and Nearby Attractions
Unwind on the hotel's sun terrace or venture out to visit popular landmarks like the Giant Cashew Tree and Genipabu Lagoon, located a short distance away. With free WiFi and a non-smoking environment, Liiv Costeira - Natal Ponta Negra ensures a pleasant stay for all guests.

Book your stay now at Liiv Costeira - Natal Ponta Negra for a memorable experience in Natal!

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 976 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 8.65
Amenities: 8.65
Value for Money: 8.15
Food and Beverage: 8.65
Overall Experience: 8.75
C
Carlos Alexandre • family_with_children • br
7
2026-03-18 • via Nuitee
R
Rogério • family_with_children • pt
5
Pros:

Localização e funcionamento interno nas entradas.

Cons:

A localização do ar condicionado deve estar na parte de fora do edifício, para não provocar barulho.
O quarto não teve arrumação diária e à saída foi me imputado o consumo de algo que eu nem sequer utilizei.

2026-03-16 • via Nuitee
F
Fernanda • couple • br
4
Fiquei apenas 1/2 dias pois não me senti confortável.
Pros:

A localização é boa.

Cons:

Quarto minúsculo, a TV não era smart, tinha uma barata no banheiro, ar condicionado barulhento.

2026-03-13 • via Nuitee
D
Darlan • couple • br
10
2026-03-12 • via Nuitee
A
Ana • family_with_children • uy
7
Pros:

La hubicacion , y la atención de LUCAS por whassap de noche con los problemas del check in. al llegar.

Cons:

Qué no tiene claro cuándo uno elige, tarde, sobre el momento qué el check in es electronico.

2026-03-10 • via Nuitee
D
Diogo • family_with_children • br
10
Pros:

Autonomia, limpeza e organização.

2026-03-10 • via Nuitee
C
Cecília • solo_traveller • nl
2
Mal atendimento e vc e deixado a sorte seja qual for que seja o seu problema.
Pros:

The room was clean and the smell was nice
A limpeza e cheiro do quarto agradável

Cons:

Do not book this place. It was awful. I arrived from a long international flight with a serious back injury, and instead of a place to rest, I found a 'digital wall'. There is no human staff to help you, only useless bots. I was left stranded without Wi-Fi and couldn't even access my room. I would have been stuck outside if a kind guest hadn't helped me.
The management is pathetic. They ignore your pleas for help but are incredibly quick to message you demanding extra fees for pets. The cleaning staff is rude and unhelpful. I felt completely unsafe and abandoned. It is an amateur, soulless operation that treats guests like garbage. I left traumatised and exhausted. Save yourself the stress and stay anywhere else but here.

Se você valoriza sua segurança e saúde, NÃO FIQUE AQUI. É como falar com uma parede. Cheguei de um voo internacional exausta, com problemas sérios na coluna, e fui tratada com total descaso. O atendimento é feito por robôs inúteis que não resolvem nada. Fiquei ilhada, sem Wi-Fi e quase não consegui entrar no quarto; se não fosse a ajuda de outro hóspede, eu teria dormido na rua. Eu não recebi e-mail algum com os dados de Wi‑Fi e fiquei ilhada. O código que me passaram tb não abria o local das chaves. Foi um sufoco.
​Eles não oferecem suporte nenhum, mas são rápidos para te chamar no WhatsApp apenas para cobrar taxas extras. A pessoa que falei da limpeza de manhã era grossa, sem postura com o cliente e zero prestativa. Teimava comigo que a senha deveria estar no meu email e, enfim, não se propôs a ajudar. Algo simples como a internet se tornou um grande problema pra esse lugar desgracado; não relaxei e não me senti validada. Peguei um ranco. O lugar é uma espelunca tecnológica que não funciona. Saio traumatizada e me sentindo insegura. Nem o meu pior inimigo merece esse descaso. Amadores, terríveis e sem um pingo de empatia. Fujam!

2026-03-10 • via Nuitee
D
Daniela • family_with_children • br
7
2026-03-09 • via Nuitee
D
Daniel Delgdo • couple • br
9
Um bom custo benefício
Pros:

Custo benefício, facilidade de acomodação, prédio novo, atendimento

2026-03-08 • via Nuitee
V
VANDERSON • extended_group • br
9
2026-03-08 • via Nuitee
A
Ayrton • solo_traveller • br
10
Pros:

limpeza

Cons:

do cofre

2026-03-08 • via Nuitee
K
Katia • couple • br
8
2026-03-07 • via Nuitee
E
EVERTON • family_with_children • br
8
2026-03-07 • via Nuitee
A
Antônio Eduardo • solo_traveller • br
8
2026-03-05 • via Nuitee
J
JOAO VIANEI • solo_traveller • br
8
2026-03-04 • via Nuitee
S
Santos • family_with_children • br
5
2026-03-04 • via Nuitee
M
Meirelly • family_with_children • br
10
2026-03-03 • via Nuitee
D
Doriléia • family_with_children • br
7
2026-03-03 • via Nuitee
G
Gian-Battista • family_with_children • ch
6
2026-03-01 • via Nuitee
T
THIAGO • couple • br
8
Pros:

Localização

2026-02-27 • via Nuitee