Mazaya Salalah Hotel

Hotels
Independent
6.6 (15 reviews)
Al Ghubayra Street 114 Al Gobyira St, New Salalah, Salalah, Dhofar Governorate, 112 , Salalah , OM

Facilities

Free WiFi
24-hour front desk
Terrace
Luggage storage
Designated smoking area
Wheelchair accessible
Elevator
Breakfast available (surcharge)
Wheelchair accessible parking
Free self parking
See all facilities

Review Highlights

Cons:
Not clean
Uncomfortable bed
No services
Noise issues

Categories

Cleanliness
2.81
The hotel is not clean; the bed is full of dust.
Service
7.78
Limited services, but typical for this hotel rating.
Location
7.82
Standard location for hotel tier.
Room Quality
4.77
Bed uncomfortable, affecting room quality.
Amenities
8.3
Standard quality for this hotel tier.
Value for Money
8.26
Standard quality for this hotel tier.
Food and Beverage
8.31
Standard quality for this hotel tier.
Overall Experience
4.78
Very bad experience with noise affecting overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:02

Property Description

Luxurious Accommodations
Indulge in one of the 36 air-conditioned rooms with modern amenities like minibars and LED televisions. Stay connected with complimentary wireless internet and enjoy a relaxing bath with rainfall showerheads in your private bathroom.

Dining Options
Savor delicious meals at the hotel's restaurant, coffee shop, or through 24-hour room service. Don't miss out on daily continental breakfasts available for a fee, ensuring a great start to your day.

Convenient Location
Centrally situated in Salalah, explore nearby attractions like Salalah Park and Al Husn Souq within a 5-minute drive. With featured amenities including an outdoor pool, terrace, and free onsite parking, your stay at Mazaya Salalah Hotel promises both comfort and convenience.

To experience the ultimate blend of luxury and convenience, book your stay at Mazaya Salalah Hotel today!

Important information:

  • No pets and no service animals are allowed at this property.
  • Alcohol is not served or permitted at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Food & Beverage

    No alcohol served onsite

See all policies

Location

Guest Reviews

6.6
Based on 15 reviews
Cleanliness: 2.81
Service: 7.78
Location: 7.82
Room Quality: 4.77
Amenities: 8.3
Value for Money: 8.26
Food and Beverage: 8.31
Overall Experience: 4.78
S
Saif
2
Pros:

Very bad experience. The hotel is not clean, the bed is full of dust and also uncomfortable. No services at all, and a lot of noise made the stay terrible. Not recommended.”

2025-08-27 via Nuitee
D
Dylan
10
Good value for money
Pros:

Good location in downtown Salalah. Also not too far away from the airport and the bus station. Also reasonably priced too.

2024-12-02 via Nuitee
H
Hassan
10
Pros:

Great place to stay

2024-09-18 via Nuitee
V
VALLIL family
4
Pros:

No breakfast as per the booking
No dining table or seats
Poor staff response
Cleanliness acceptable

2024-09-03 via Nuitee
V
Verified traveler
4
Pros:

This place is an absolute disaster and should be avoided at all costs, especially if you're traveling with family. My experience here was nothing short of a nightmare. First off, there is NO room service provided, which is simply unacceptable. For two whole days, our room wasn't cleaned, and when we approached the reception about this, we were met with rude and dismissive behavior. They had the audacity to tell us that the staff was too busy to clean our room. It felt like they couldn’t care less about their guests.

Basic amenities like plates, spoons, or even proper towels? Forget about it. We were left to fend for ourselves in what was supposed to be a service apartment. We booked the property for 5 people and there were only bed for 4 people, when asked for an extra mattress we have been asked for an additional 5OMR charge per day.

The cherry on top of this disaster was the parking situation. There is NO parking available at the hotel. They instruct you to park on the roadside, which is both unsafe and completely inconvenient.

The whole experience was a complete letdown, and I wouldn’t recommend this place to anyone. It’s clear they don’t care about their guests or maintaining even basic standards. Do yourself a favor and book somewhere else, where your comfort and safety will actually matter.

2024-08-24 via Nuitee
S
Salim
2
Bad
Pros:

Too bad all stafe layer

2024-08-24 via Nuitee
A
Ali
6
Pros:

Staff was supporting but appliances and the furniture was in terrible condition. TV was not working. There was no door in the bathroom for taking shower etc

2023-12-10 via Nuitee
A
Anita friends
6
Pros:

Location of the property was good, many restaurants and shops around. Easy to move out of city for visiting famous locations. Airport is near.
Cleaning and maintenance of the property definetly needs improvement.

2023-08-28 via Nuitee
F
Faris
8
Pros:

Everything was nice in the hotel, except that there was an unpleasant smell in the hotel corridors as well as the rooms, but the staff cooperated with us and they were perfuming the place on a daily basis

2023-08-21 via Nuitee
O
OMAR family_with_children
10
Pros:

The property is very clean and it is my second stay in it. I like the property and the children enjoyed the swimming pool.

2023-07-07 via Nuitee
A
Ahed
6
Pros:

Fair

2022-09-01 via Nuitee
T
Tariq friends
6
Pros:

bathroom was dirty

2022-08-17 via Nuitee
D
Daniel
8
Basic but clean
Pros:

Basic hotel middle eastern style. Clean , basic, well situated for our business

2022-08-09 via Nuitee
A
Ahmed family_with_children
6
Pros:

Ac not cold there is no remote for Tv and toilet need more clean.

2022-07-15 via Nuitee
N
NABIL
2
سيئ للغاية
Pros:

غير جيد البته. انتظرت طويلا حتى حصلت على غرفتي.

2021-08-06 via Nuitee