I Pavilion Hotel Phuket

Hotels
Independent
7.8 (36 reviews)
133 SATOON ROAD MUANG DISTRICT PHUKET, Phuket, PHUKET, 83000 , Phuket , TH

Facilities

Free WiFi
Swimming pool
24-hour front desk
Terrace
Luggage storage
Designated smoking area
Conference space
Snorkeling nearby
Safe-deposit box at front desk
Tours/ticket assistance
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Limited breakfast options
Outdated room decor
Lack of spa facilities

Categories

Cleanliness
7.5
Guests mentioned cleanliness as a positive aspect, although some felt the rooms were slightly outdated.
Service
8.3
Service was generally appreciated for being friendly, although there were some complaints about limited breakfast options and the lack of some services.
Location
8.1
The hotel is in a great location with easy access to key landmarks for travelers visiting the islands.
Room Quality
7.8
Guests enjoyed comfortable beds and overall room quality, despite some mentioning outdated room decor.
Amenities
7.2
The amenities were satisfactory, but some guests felt the need for additional services like spa facilities.
Value for Money
6.9
Mixed reviews on value for money, with some guests finding it slightly overpriced for the offered services.
Food and Beverage
7.3
Breakfast and dining options were generally well-received, but there were a few suggestions for increased variety.
Overall Experience
8
Most guests had a positive overall experience and would likely recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-05 16:08

Property Description

Recreational Amenities and Features
Engage in pure relaxation at the outdoor pool and soak in the stunning views from the terrace. Enjoy complimentary wireless internet, babysitting services, and tour assistance.

Convenient Amenities
Benefit from a 24-hour front desk, luggage storage, and laundry facilities. With 1615 square feet of conference space, this hotel is perfect for hosting events.

Comfortable Accommodations
Unwind in one of the 109 air-conditioned guestrooms equipped with cable TV, bathrooms with showers, and essential amenities like safes and desks.

With its ideal location near attractions such as Thai Hua Museum and Phuket Weekend Market, I Pavilion Hotel Phuket offers both leisure and convenience. Book now to experience the best of Phuket's charm and hospitality.

Important information:

  • Pool access available from 7:00 AM to 10:00 PM.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination.
  • Guests providing a negative COVID-19 test result must have been tested no more than 72 hours prior to check-in. Guests providing vaccination records must have received complete COVID-19 vaccination at least 1 days prior to check-in.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Covid

    Guests must provide a negative COVID-19 test result

  • Covid

    Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

7.8
Based on 36 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
Z
Zenaida
10
Pros:

Algo antigua las habitaciones pero en general bastante bien pudieran agregar desayuno aunque tenga algún coste ya que hay que salir temprano para las islas

2025-03-28 via Nuitee
A
Allison friends
10
Pros:

Staff was so friendly and location was great

2025-02-26 via Nuitee
R
radhwan friends
10
Pros:

Good stay

2025-02-25 via Nuitee
S
Salah family
8
Pros:

The hotel is little old and it is a bit far from central old town and Sunday market

2025-02-05 via Nuitee
A
Afranio
8
Pros:

Um bom hotel, só faltou café da manhã.

2025-01-30 via Nuitee
S
sergiodamario Couples gb
8
Could have acknowledged email
Pros:

The hotel could use a freshen up, it's showing it's age, the tap in our bathroom was loose and flaping in it's fixing a little worrying that it might come completely disconnected, as for the flat screen TV?I would describe it to be more of a large laptop screen with poor picture quality, when booking the hotel the site showed food and dining, bit of a shock to be informed at check in that the hotel doesn't have food (would have been nice to know before booking) an email was sent twice asking if they offered airport transfers sadly we never got a response.
However the staff couldn't be more helpful with advice and arranging transport for us, if you don't mind a 15 to 20 minute walk you will be In the centre of Phuket Old Town with all the hustle and bustle this wonderful place has to offer, OK the burning question would we rebook in the future, yes probably now we know what to expect.

2024-12-06 via Tripadvisor
S
Suraba
6
Pros:

ดี อยู่ติดชุมชน มีของกินเยอะ

2024-11-11 via Nuitee
L
Lynn family
6
Pros:

Closer to night market, good location in old town.
Nothing special about the hotel.

2024-11-06 via Nuitee
V
Verified traveler
6
Pros:

Odanın penceresi var açılmıyor. İyi çalışan kliması var. Havuz fena değil. Yatak rahat. Sigara içenler için pek uygun değil. Spor salonu yok. Havalimanına giden otobüs durağına çok yakın. Resepsiyonda ilgilenenler genelde iyiler. Genel olarak benim için sıkıcı bir konaklama oldu.

2024-07-12 via Nuitee
S
Silke
10
Jederzeit wieder!
Pros:

Wir hatten ein Hotel für 5 Nächte in der Nähe der Altstadt gesucht und waren auf dieses Hotel gestoßen. Das beste was uns passieren konnte. Wir hatten ein Zweibettzimmer im 8. Stock mit einen herrlichen Blick. Die Zimmer sind großzügig. Wasserkocher, Kaffee und Wasser täglich bekommen. Der Pool ist im 5. Stock und sehr angenehm temperiert und sehr sauber. Dusche am Pool ist auch vorhanden. Das Personal ist sehr nett und hilfsbereit. 7/11 und Pink Bus in der Nähe. Restaurant und Bar auch in der Nähe, welches wir gern genutzt haben. Sehr zu empfehlen. Alles in allen hatten wir im Pavilion einen sehr schönen Aufenthalt und können das Hotel empfehlen.

2024-05-12 via Nuitee
A
Abrahim
10
Pros:

The view of this hotel is amazing waking up every morning for the view. Love it.

2024-02-24 via Nuitee
K
kostasicebar Couples gr
10
Near old town
Pros:

Very close to the old town,fast check in,people in the reception were very friendly. Room was huge with nice view (we had a room in the 10th floor). WiFi and air condition worked great!2 free bottles of water every day . The mattress was comfy and bed was huge! Bathroom was big (we found some hair as we enter though) . Swimming pool in the 5th floor was a plus and we used it once! In the reception you can buy water,soft drinks etc in very cheap price.

2023-12-14 via Tripadvisor
M
montannaa2019 Friends getaway gb
6
Good budget hotel
Pros:

Staff were amazing, especially the man on reception (didn't catch his name) who was very friendly and helpful throughout. Location is good if you are looking to visit the old town as it is a 5 minute walk. There is a fantastic walking market on a Sunday which is a must try, be careful of what you eat as some of the food made me very sick for the rest of my trip. The room was very clean with a nice view, water replenished daily. Shower was particularly nice and spacious and bathroom was very clean. Pool area is nice and quiet, pool itself is clean but small. No loungers available but there are chairs to sit on. No restaurant on site but plenty of places to eat in the old town and lots of nice bars.

2023-11-29 via Tripadvisor
M
Mobile02859346840 Friends getaway
10
Loved It
Pros:

The experience of my stay was truly exceptional, marked by a perfect blend of factors that left a lasting impression. From the moment I arrived, it was evident that meticulous attention had been given to every detail, resulting in a stay that was nothing short of amazing.

The standout feature was undoubtedly the location. Nestled in a serene and tranquil setting, the surroundings exuded a sense of calm that was a welcome respite from the hustle and bustle of daily life. What truly elevated this stay was its proximity to the beach. With the soothing sound of the waves as a constant companion, the allure of the coastline was just a stone's throw away, making it an ideal retreat for those seeking the ultimate beachside escape.

2023-08-22 via Tripadvisor
A
Anouschka family
6
Pros:

Niet goed onderhouden schimmel in badkamer enige pluspunt is grootte van kamer en locatie dichtbij Old Town

2023-07-31 via Nuitee
A
Aisling
8
Stay in Phuket
Pros:

Great location - 5 minutes walk away from old town! The room is really big and clean! Great view of Phuket from the room. Staff were very friendly

2023-07-09 via Nuitee
G
Graeme
8
Pros:

The hotel has very clean ,safe rooms . Good strong Wifi , nice clean pool with shade and seating. Approximately one kilometre walk to Old Phuket Town .Helpful staff . Washing machine and dryer.
No restaurant but there are many in the area .
“GRAB” food delivery is a great option.

2023-06-23 via Nuitee
1
180graemeb Solo travel
8
Nice , clean , good pool , staff helpful, close to Old Phuket City . Like all over Phuket taxis are a nightmare
Pros:

No restaurant in hotel but instant coffee and jug in room. Staff are accommodating but English is limited. Nice quiet but not easy to obtain taxis etc. Good value if you shop around and obtain a discount. Food delivery services seem popular here and although the food is better here than Patong don’t expect an international standard.

2023-06-21 via Tripadvisor
2
233emmelyc Couples
10
Very good for a very low price!
Pros:

It’s very good for the price that you’re paying. The hotel room and the rest of the hotel was very clean. We were welcomed by a friendly man behind the reception that gave us a lot of good tips and tricks. He spoke English very well! The location itself is hidden in a street but that was not bothering us at all because at night it was very quiet.

2023-06-17 via Tripadvisor
M
Michael partner
6
Pros:

Klimaanlage war leider verschimmelt und so hat es auch im Zimmer den ersten Tag gerochen. Abends stand immer Abwasser im Waschbecken. Dafür war das Hotel an sich sauber und das Personal total freundlich.

2023-05-23 via Nuitee