Donatello Hotel Jeddah

Hotels
Independent
7.8 (15 reviews)
Al Rahmaniya, Al Harameen Street, Jeddah, Makkah Province, 23643 , Jeddah , SA

Facilities

Full-service spa
Fitness facilities
Free WiFi
24-hour front desk
Garden
Designated smoking area
Concierge service
Wheelchair accessible
Elevator
Fitness facilities
See all facilities

Review Highlights

Pros:
Close to Airport
Great location
Proximity to airport
Cons:
Unfriendly staff interactions
Service issues
Hotel being grubby
Music too loud at night causing difficulty sleeping

Categories

Cleanliness
4
Mixed reviews on cleanliness, some guests found the hotel grubby.
Service
3
Service received mixed reviews, with guests mentioning unfriendly and unhelpful staff interactions.
Location
8
Great location near the airport and key landmarks.
Room Quality
4
Guests faced issues with room service and encountered hidden rules regarding elevator usage.
Amenities
0
No specific feedback available for amenities.
Value for Money
5
Mixed opinions on the value for money, some guests found the hotel overpriced.
Food and Beverage
7
Overall positive feedback on breakfast and restaurant services.
Overall Experience
6
Guests had a mixed experience, with some encountering unfriendly staff and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-30 10:52

Property Description

Discover the perfect blend of relaxation and convenience at Donatello Hotel Jeddah, where every detail is designed for your comfort.

Wellness Retreat
Indulge in an array of rejuvenating treatments at our full-service spa or unwind in the indoor pool and fully equipped fitness center, ensuring every aspect of your stay promotes your well-being.

Dining Delights
Savor exquisite cuisine across two on-site restaurants or grab a quick coffee in our café. End your evenings in style at the bar/lounge, enhancing your culinary experience.

Modern Comforts
Experience luxury in our 214 air-conditioned rooms featuring plush Tempur-Pedic beds, Smart televisions, and complimentary Wi-Fi. Each room is a haven of relaxation with rainfall showerheads and premium bedding to ensure a restful stay.

Elevate your travel experience and book your stay at Donatello Hotel Jeddah today!

Important information:

  • Couples wishing to share a room must provide proof of marriage.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

Location

Guest Reviews

7.8
Based on 15 reviews
Cleanliness: 4
Service: 3
Location: 8
Room Quality: 4
Amenities: 0
Value for Money: 5
Food and Beverage: 7
Overall Experience: 6
M
marcelo
10
Pros:

Muy bueno

2025-06-10 via Nuitee
Z
Zainab family
8
Pros:

It was a nice hotel, but it was too far from everything. Felt more like furnished apartments rather than a hotel. Staff are friendly.

2025-06-05 via Nuitee
M
Mouzzam partner
10
Pros:

Really Close to Airport

2025-05-26 via Nuitee
M
maryam
10
Pros:

So so nice location

2025-05-21 via Nuitee
A
Arif Suhale family_with_children
4
Pros:

Grubby

2025-05-01 via Nuitee
S
Souhail
4
Princesses
Pros:

I’m not sure how to describe this, but since moving from Medina and Mecca to Jeddah, every interaction I’ve had with employees and staff has felt as if I were intruding on their personal space. They acted like royalty, refusing to offer even the faintest smile. The Donatello Hotel was a prime example. I booked a room for one night due to an early flight the next morning and requested a 3 AM wake-up call (which I never received). After some back-and-forth with the receptionist, my room was finally ready. I searched everywhere for a room service menu or even the reception desk’s phone number, but without success.

When I returned to the reception, I encountered a receptionist with a princess-like attitude. I asked if they offered a room service menu, and she curtly replied, “There’s the restaurant—go there.” It wasn’t worth arguing, so I didn’t press further. To their credit, the restaurant staff were polite and helpful.

After finishing my meal and heading back to my room, I discovered a hidden rule: if you don’t take the “correct” elevator, a staff member will appear out of nowhere. A woman abruptly instructed, “Hey, take the other elevator!” Again, I chose not to engage—I needed sleep.

By then, I’d already decided not to rely on the promised wake-up call, a decision that proved wise. Needless to say, I won’t be returning.

2025-04-19 via Nuitee
R
ruba
10
Pros:

Proximity to airport

2025-03-27 via Nuitee
F
Faduma
10
Pros:

Best hotel I stayed in Jeddah
Only down side music is so loud had difficulty sleeping

2025-03-05 via Nuitee
A
Abdul family
8
Pros:

Nice roomy hotel
convenient location to airport
good breakfast
More catered to business
Would use again

2025-01-13 via Nuitee
P
Paul friends
10
Pros:

It was very good ! And a big thanks to the person who worked yesterday night for the very good service ! It was a pleasure to be there !

2025-01-04 via Nuitee
M
Masum family
10
Pros:

I had an exceptional stay at this hotel! The staff were incredibly courteous and always greeted me with warm smiles, making me feel truly welcomed.

This level of professionalism and hospitality made my stay memorable. Highly recommend!

2024-12-31 via Nuitee
M
Mohammed Hassan M partner
10
Pros:

Good and cheap

2024-08-19 via Nuitee
A
abdinasir
10
Pros:

Very nice and friendly workers very quiet

2024-03-30 via Nuitee
A
Abdulrahman
8
Nice hotel close to Jeddah airport
Pros:

Very good stay. Nice hotel close to airport. Room is specious and comfortable.

2022-08-22 via Nuitee
V
Verified traveler
8
Good hotel for short stay only.
Pros:

Hotel is good for short stay only.. Ambience is great. Rooms are spacious and clean. But cost is bit higher than it's worth. Location is bit far from city, Services are average, not much facilities around.

2020-09-27 via Nuitee