InTown Suites Extended Stay Chicago IL - Oakbrook

Hotels
7.5 (24 reviews)
350 East Roosevelt Road , Villa Park , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Lift / Elevator
Laundry
Private parking
See all facilities

Review Highlights

Pros:
Nice staff
Helpful service
Cons:
Poor cleanliness
Unsafe environment
Mold issues

Categories

Cleanliness
5.75
Multiple mentions of mold in the rooms indicate poor cleanliness.
Service
8.75
Very nice staff who are attentive and caring.
Location
6.75
Not in Oak Brook as advertised; actually in a sketchy area (Villa Park).
Room Quality
5.75
Issues with bugs and security concerns diminish room quality.
Amenities
8.25
Standard quality for this hotel tier.
Value for Money
8.25
Standard quality for this hotel tier.
Food and Beverage
8.25
Standard quality for this hotel tier.
Overall Experience
8.25
Mixed feelings with significant concerns; be cautious.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 09:57

Property Description

Convenient Location
Located just a short distance from major attractions like United Center and Union Station, InTown Suites Extended Stay Chicago IL - Oakbrook offers a central base for exploring the city.

Comfortable Accommodations
Experience a cozy stay in air-conditioned rooms equipped with a kitchen, flat-screen TV, and private bathroom. Bed linen and towels are provided for your convenience.

Nearby Amenities
With Willis Tower, DePaul University, and Chicago O'Hare International Airport in close proximity, this 2-star hotel is perfect for both leisure and business travelers.

Book your stay at InTown Suites Extended Stay Chicago IL - Oakbrook now for a memorable and hassle-free trip!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHI

Location

Guest Reviews

7.5
Based on 24 reviews
Cleanliness: 5.75
Service: 8.75
Location: 6.75
Room Quality: 5.75
Amenities: 8.25
Value for Money: 8.25
Food and Beverage: 8.25
Overall Experience: 8.25
E
Edward solo_traveller us
1
Cons:

Waited until the morning of check-in, to tell me my reservation was cancelled due to the room not being ready. Told me I would receive a refund. Nothing yet.

2026-08-04 via Nuitee
B
Bio Curious (Dimiman) solo_traveller us
6
2026-06-18 via Nuitee
B
Brandy extended_group us
9
Cozy and felt like home.
Pros:

Very comfortable and unique

2026-06-15 via Nuitee
E
Eric solo_traveller us
1
Pros:

不满意,酒店私设条款,霸王条款,款扣顾客的钱

Cons:

几乎没有服务,厕纸都不提供。入住前要检查所有的物品。酒店只给你配一条手帕,在你离开的时候就会罚款,说配置了两条。服务态度差。强制检查房间。

2026-06-02 via Nuitee
S
Shannon solo_traveller us
7
2026-03-20 via Nuitee
A
Aleena solo_traveller us
5
2026-01-19 via Nuitee
E
Edward T couple us
8
2025-11-16 via Nuitee
M
mickey family
2
Pros:

Bugs 🐛

2025-10-01 via Nuitee
D
Dawn
2
Pros:

Not safe. Sketchy. Not a real hotel like it seems on the app. I was a single woman staying there alone. Male Staff LITERALLY walks into your room WITHOUT NOTICE. Luckily, the latch was on the door as I came out of the shower. The door was open with only the latch preventing entry. No apology. Doubled down saying that they could go in and out of any room without notice. Beyond that, there is a lot of questionable activity there, and no shortage of unsavory people. It’s not in Oak Brook, like it advertises, which is a really nice area. It’s actually in Villa Park which is a lot more sketchy. You won’t realize it until you’re there. Beware! There’s a lot more I can say about this place, but just be careful. Bring tasers and mace or pepper spray or any other tools you might need for self defense. It looks normal online, but this place is just not safe.

2025-09-25 via Nuitee
A
Aieysha Nicole
2
Pros:

It has mold really bad

2025-09-12 via Nuitee
M
Ms Cint couple us
10
Pros:

Very nice staff they took care of you and got any and everything you needed if you need anything but very nice I love it I always come back there

2025-09-04 via Nuitee
H
Hamzah solo_traveller tr
10
2025-08-22 via Nuitee
M
Mahtab partner
2
Pros:

Terrible check in. Queen size rooms do not actually have queen beds.

2025-06-17 via Nuitee
N
Nettie solo traveller us
7
Good
2024-10-04 via Nuitee
P
Patricia
2
Pros:

No vallan

2024-08-27 via Nuitee
M
Majid solo traveller nl
8
Very good
2024-08-21 via Nuitee
A
Angel young couple us
1
Bad
Cons:

The room was to small it had a smell in the room and a young lady at the desk said all the rooms are the same when I asked about an upgrade. A repair man was in the room when I arrived so they gave me a choice to stay or leave I left and had to find another hotel and I had travel very far from my home and I was tired and ended up paying a lot more money not a good trip at all

2024-07-16 via Nuitee
C
Carlos partner
6
Pros:

I liked the location and the price...

2024-07-16 via Nuitee
H
Hassan family with young children gb
1
Worst
Pros:

Nothing

Cons:

Worst experience in my entire life. It’s a scam place. Bunch of liers and cheat. A complete money rip off. No one to assist for check in. Cancelled booking gave the room to someone else and still charged no show fee. Uncooperative manager and a very rude person. Booking.com should reconsider their association with this place.

2024-07-01 via Nuitee
A
Angel family
10
Pros:

Very clean room and up todate

2024-05-05 via Nuitee