Sanctuary Hotel Yangon

อาหารเช้าน้อย ห้องไม่เก็บเสียง คนเดืนไปเดินมาได้ยินตลอด อาจจะได้ห้องไม่ดีอยู่หน้าลิฟ แต่อีกห้องก็เหมือนกัน ไม่เก็บเสียง ห้องพักไม่ค่อยสะอาด ต้องแจ้งพนักงานให้มรทำความสะอาดตอนเช้า ถึงมาทำความสะอาด แต่พนักงานบริการ ดีมาก ทุกคนน่ารัก

The high rated and the discount make me decided to book this hotel on agoda. They booked me in the room on 4th floor. The room condition was good for this discounted price. But less than an 30 minutes after check-in, I found out that the hotel is renovating the 2nd and third floor. Wall crushing hammering and drilling noise was as lound as they are working around my room. It not different from staying in the middle of construction site. I went down to reception, she said they will noisy during workday 10AM to 5PM (but on Saturdy, when I check-out, they were still continue the hammering). I asked reception, if there any available room on the higher floor. She said no. So I send email to agoda customer service right away with video clip to show them how crazy was the construction noise. Agoda never contact back. Next day I have to contact agoda again, they responsed and said that they did not received my first email. I send them more video clips, then thay managed the hotel to move me to 6th floor. Agoda do not provide direct complain channel, but ask me to complain via themselves, the customer service.

New room on 6th is quite quiet from the construction noise on lower floors BUT the room was full of strong smoking. My cloth were smell like throom when I unpacked my luggae at home. The shower curtain was horribly moldy. In the second night, there was a young local couple trying to get into my room with the correct keycard. The can unlock electronically but strucked with manual lock from the inside. I am not sure who else got into my room when I was away. There were safebox but without manual. (The walk way on 6th floor was so dark with red lanterns hanging along the corridor. There were lot of activities by their local guest in the late night on 6th floor.

Later I provided negative feedback for Agoda as they requested via email. They gave USD3.60 back to my agoda account. I feel like being slapped with USD 3.60. My short trip was impacted from the time I spent on this problem for 2 rounds, then I have to spend 2nd night in the tobacco odour room.

Cleanliness, I would give 1/3. The pillow on 4th floor still have odour from previous sweaty guest. The blanket and pillow covers does not look like freshly washed. The shower curtains on 6th floor was moldy.

Location I would rate 4/5 but at the moment the government put barbwire and barricade on the road around the city hall at the south end of the oneway 33th street, where the hotel located.

I did not expect anything luxury room form this cheap rent at all but the commonsense of of the hotel were absence: 1. They just crushing the building wall without considering that their guests might spend some hours during day-time in the room away from Yangon heat. Even they want to crush the 3rd floor, they can avoid accepting any booking into 4th floor during construction period. . 2. Its is OK for the hotel to have room for smoking guests but must not book non-smoking guest into that room. 3. After typing no.2. I just suspecious about smoke detecter in the room. Should I expect fire safty from cheap hotel when I have to stay on the 6th floor with permanently locked iron grill on the window?

I told Agodo that the customer need to be informed about the noisy condition. Today on agoda, I see the hotel still discounting without infroming about noisy condition.

This hotel was recommended by a local friend. Just book a one night stay. After arriving at the hotel and finishing the check-in procedure then go upstairs and enter the room. After a few minutes the staff hadn't brought the luggage into the room so I made a phone call and then brought the suitcase in. At night that I found that the suitcase had been pried open and the password was changed. Amazing! (I changed to this hotel from another hotel and the luggage did not touch by anyone).
In the end, I didn't get a good explanation.

Trash weren't cleaned .. Room service is too Bad even at executive room. Hot water don't work. Air Conditioner suck too. The worst thing is Waiting for Check-in took me about 15 minutes. Reception is too Crowd .. I feel pity for Receptionist she was alone busy trying to finish the job done. I hope whoever running this hotel should know his/her hotel not even worth one star rating. I've never felt this kind of the most disappointed check-in experience before.

위치 나쁘지않고 수레사원이랑 가깝고 특히 직원 넘 친절해요!! 추천♡♡♡♡♡♡♡
- 코로나 땜에 서류 뽑아야돼서 직원은 뽑아줬어요.
-서비스 좋고 가성비도 최고 !!!!!

*****하나벆에 없어 단점은 .... 화장실안에 물 조끔 약해요.
다른것들 좋다잉

The Hotel is quite new, so everything is working fine. There´s a manager responsible all the time, very polite. Friendly staff… Good ratio quality/price.

Two nights in this just opened place, central located Everything is ok,good matress. . Very good breakfast with excellent coffee. Rooftop bar for the evening beer. They can organise a taxi to our next trip. Our deluxe room was close to the elevator and users are a bit loud.

Staff are wonderful and friendly. We arrived on the opening night, they gave us free souvenirs and drinks and food!! The plugs didn't work with my adapter, but I think they will get the problem sorted. Looks a bit daunting arriving on the street but it's modern and extremely clean inside. It has a sky bar too!! Great location.