Atocha Hotel Madrid, Tapestry Collection by Hilton

Hotels
•
Tapestry Collection
9.2 (316 reviews)
Atocha, 107 , Madrid , es

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Service delays
Limited breakfast variety

Categories

Cleanliness
9.6
Guests consistently mentioned rooms being clean and well-maintained.
Service
8.57
Service experience varied; mentioned staff were friendly, but some encountered service delays.
Location
10
Location praised for being convenient and close to key attractions.
Room Quality
9.56
Rooms reported as spacious, comfortable, and nicely decorated.
Amenities
8.59
Few amenities mentioned; some improvements needed in dining options.
Value for Money
9.05
Overall good value, though breakfast pricing was noted as excessive.
Food and Beverage
8.6
Breakfast variety was cited as a downside; overall food quality mixed.
Overall Experience
9.6
Guests generally had a positive stay with a few service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 15:49

Property Description

Central Location in Madrid
Located in the heart of Madrid, Atocha Hotel Madrid, Tapestry Collection by Hilton offers air-conditioned rooms and a garden, providing a tranquil oasis in the bustling city.

Comfortable Accommodation
The rooms are elegantly designed with a seating area, desk, TV, and private bathroom, ensuring a comfortable stay for guests at Atocha Hotel Madrid, Tapestry Collection by Hilton.

Convenient Amenities
Guests can enjoy a continental or buffet breakfast, relax on the terrace, and benefit from services like a 24-hour front desk and concierge service, making their stay at Atocha Hotel Madrid, Tapestry Collection by Hilton truly convenient.

Book now for a memorable stay at Atocha Hotel Madrid, Tapestry Collection by Hilton!

Important information:

Please note that the total amount of the reservation must be paid at check in.

If you expect to arrive outside reception opening hours, please inform the property in advance. Please contact the property if you expect to arrive after 21:30Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 29 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.2
Based on 316 reviews
Cleanliness: 9.6
Service: 8.57
Location: 10
Room Quality: 9.56
Amenities: 8.59
Value for Money: 9.05
Food and Beverage: 8.6
Overall Experience: 9.6
M
Mullins • family_with_children • us
10
A night of luxury on our last night in Madrid near two world class museums.
Pros:

Great location near Prado, Reina Sofía, and botanical gardens.

Cons:

Stairs from street to front desk can be a challenge with luggage, but you can request help.

2026-06-27 • via Nuitee
G
George • couple • au
10
2026-06-11 • via Nuitee
A
Ariadna PB89 • solo_traveller • es
10
Excelente
Pros:

Nos ha encantado el personal, son de 10, maravillosos y detallistas todos.
El tamaño de la habitación y lo cuidada que estaba era un punto muy positivo.

Cons:

Demasiada luz en la habitación. Todo lo demás muy bien.

2026-06-07 • via Nuitee
R
Ronaldo • couple • ch
8
Pros:

Wir hatten das Fitness-Zimmer und konnten so auch Trainings machen. Zudem war die Lage sehr gut und das Restaurant auch, v.a. das Personal war dort sehr herzlich

2026-06-07 • via Nuitee
• family_with_children • us
10
2026-06-06 • via Nuitee
M
Marcus • family_with_children • de
9
2026-06-03 • via Nuitee
M
Myria • family_with_children • be
9
Pros:

Polite and efficient staff, especially all the porters

Cons:

The decoration with all the straw mirrors etc made the place look cheap, think Thailand by the sea rather than the centre of Madrid.

2026-05-29 • via Nuitee
L
Laurence • solo_traveller • pt
8
Pros:

In a very good location. A large room. Really good breakfast with very helpful waiting staff - I was able to order an individual coffee and egg dish. Reception staff very friendly.

Cons:

I think the bedroom interior design could probably benefit from a bit of re-thinking.

2026-05-25 • via Nuitee
S
Shebbie68 • Couples • Longmont, Colorado
10
Fantastic Hotel, Ideally located and Great Staff.
Pros:

We spent 5 nights at this hotel. We were excited to be upgraded as Diamond members. Room was very open and roomy. Bathroom was great for space and towels were extra large. Large closet at the entrance for storage. Skylight and lighting above a table you could use to eat at and a seating area complete with the TV.

The location was terrific. Close to a metro station and we found it to be central to all the neighborhoods we wanted to explore with plenty of options for food as well. The hotel looked great Most of all, the staff were super friendly, helpful and kind. Breakfast was tasty and lots of options. It helped make our trip memorable.

2026-05-19 • via Tripadvisor
A
AdTimes • couple • fr
10
2026-05-10 • via Nuitee
A
Antonio • couple • us
10
2026-04-28 • via Nuitee
L
Laura • solo_traveller • ar
8
Pros:

Las instalaciones

Cons:

Nada

2026-04-19 • via Nuitee
J
Jeanne • couple • us
7
Pros:

The location is walking distance from the train station - a long walk, but doable. Nice modern rooms. Very quiet soundproofing.

Cons:

The room was lit up at night, because of various sensor lights and the mirrors reflecting them. Bed mattress is too firm for side sleepers.

2026-04-09 • via Nuitee
O
Olzhas • couple • kz
8
Pros:

Расположение, находится в центре города.

Cons:

Завтрак, не большой ассортимент, высокая цена, отсутствует халяльная еда.

2026-04-02 • via Nuitee
A
Ana Maria • solo_traveller • pt
10
2026-04-01 • via Nuitee
C
Charles • couple • gb
8
Pros:

Great location, great staff and the room was very big and nicely finished.

Cons:

We had to move rooms because we could hear the subway (my wife is a light sleeper). The staff immediately moved us up and floor and were very helpful.

2026-03-30 • via Nuitee
Айгерим • couple • kz
10
2026-03-29 • via Nuitee
S
Shawna • couple • us
10
2026-03-25 • via Nuitee
N
naksookim • couple • kr
10
2026-03-21 • via Nuitee
L
Laurel • solo_traveller • us
10
Pros:

Great location, staff was so kind and friendly and gave me a map with recommendations for how to spend my short stay in Madrid, room was comfortable with all amenities.

2026-03-19 • via Nuitee