Atocha Hotel Madrid, Tapestry Collection by Hilton

Hotels
Tapestry Collection
9.2 (289 reviews)
Atocha, 107 , Madrid , es

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Service delays
Limited breakfast variety

Categories

Cleanliness
9.6
Guests consistently mentioned rooms being clean and well-maintained.
Service
8.57
Service experience varied; mentioned staff were friendly, but some encountered service delays.
Location
10
Location praised for being convenient and close to key attractions.
Room Quality
9.56
Rooms reported as spacious, comfortable, and nicely decorated.
Amenities
8.59
Few amenities mentioned; some improvements needed in dining options.
Value for Money
9.05
Overall good value, though breakfast pricing was noted as excessive.
Food and Beverage
8.6
Breakfast variety was cited as a downside; overall food quality mixed.
Overall Experience
9.6
Guests generally had a positive stay with a few service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 15:49

Property Description

Central Location in Madrid
Located in the heart of Madrid, Atocha Hotel Madrid, Tapestry Collection by Hilton offers air-conditioned rooms and a garden, providing a tranquil oasis in the bustling city.

Comfortable Accommodation
The rooms are elegantly designed with a seating area, desk, TV, and private bathroom, ensuring a comfortable stay for guests at Atocha Hotel Madrid, Tapestry Collection by Hilton.

Convenient Amenities
Guests can enjoy a continental or buffet breakfast, relax on the terrace, and benefit from services like a 24-hour front desk and concierge service, making their stay at Atocha Hotel Madrid, Tapestry Collection by Hilton truly convenient.

Book now for a memorable stay at Atocha Hotel Madrid, Tapestry Collection by Hilton!

Important information:

Please note that the total amount of the reservation must be paid at check in.

If you expect to arrive outside reception opening hours, please inform the property in advance. Please contact the property if you expect to arrive after 21:30Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 29 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.2
Based on 289 reviews
Cleanliness: 9.6
Service: 8.57
Location: 10
Room Quality: 9.56
Amenities: 8.59
Value for Money: 9.05
Food and Beverage: 8.6
Overall Experience: 9.6
J
Jeanne couple us
7
Pros:

The location is walking distance from the train station - a long walk, but doable. Nice modern rooms. Very quiet soundproofing.

Cons:

The room was lit up at night, because of various sensor lights and the mirrors reflecting them. Bed mattress is too firm for side sleepers.

2026-04-09 via Nuitee
O
Olzhas couple kz
8
Pros:

Расположение, находится в центре города.

Cons:

Завтрак, не большой ассортимент, высокая цена, отсутствует халяльная еда.

2026-04-02 via Nuitee
A
Ana Maria solo_traveller pt
10
2026-04-01 via Nuitee
C
Charles couple gb
8
Pros:

Great location, great staff and the room was very big and nicely finished.

Cons:

We had to move rooms because we could hear the subway (my wife is a light sleeper). The staff immediately moved us up and floor and were very helpful.

2026-03-30 via Nuitee
Айгерим couple kz
10
2026-03-29 via Nuitee
S
Shawna couple us
10
2026-03-25 via Nuitee
N
naksookim couple kr
10
2026-03-21 via Nuitee
L
Laurel solo_traveller us
10
Pros:

Great location, staff was so kind and friendly and gave me a map with recommendations for how to spend my short stay in Madrid, room was comfortable with all amenities.

2026-03-19 via Nuitee
S
Shawna solo_traveller us
10
Pros:

Staff was helpful and very polite.

2026-03-18 via Nuitee
A
Alejandro couple cl
5
Bien
Pros:

Ubicación. Amabilidad del personal

Cons:

Ruidoso. Problemas en el baño

2026-03-15 via Nuitee
M
Maksym solo_traveller ua
8
Pros:

Comfy bed and spacious room

Cons:

Poor soundproofing from the windows — outside noise comes through quite clearly.
No slippers or bathrobes provided in the room.
A large staircase at the entrance with no assistance offered for carrying luggage upstairs.

2026-03-04 via Nuitee
B
byungsul family_with_children kr
10
2026-03-02 via Nuitee
O
Oshrat couple il
9
נעים בהחלט
Pros:

מיקום טוב חדרים נאים. ישמעל היה מקסים ומאוד נכון לעזור

Cons:

אין ממש מרפסת ולא ניתן לעשן בחוץ, רק ברחוב

2026-02-25 via Nuitee
C
Christopher couple us
10
Perfect, comfortable stay with super friendly hotel staff
Pros:

The hotel staff were super friendly and welcoming, they gave us recommendations for dining, and the room was perfect. Shower was like a spa and the bed was so comfortable! The location was also perfect for exploring Madrid on foot and getting to the major art museums. 10/10 stay!

2026-02-22 via Nuitee
M
Michail extended_group gr
7
Cons:

Θόρυβος από τον κόσμο στο δρόμο και θόρυβος από το υπόγειο τρένο

2026-02-22 via Nuitee
E
Erica couple br
10
Tudo de muito bom gosto, quarto super confortável, banheiro espaçoso e chuveiro muito bom.
Pros:

Localização do hotel muito boa, equipe do hotel atenciosa, espaço bom do quarto, camas confortáveis, chuveiro muito bom!

2026-01-29 via Nuitee
S
Seda solo_traveller tr
10
2026-01-27 via Nuitee
C
Carmen extended_group es
10
Hotel acogedor en el centro de Madrid
Pros:

El personal que nos atendió en recepción y en el desayuno muy profesionales. Las habitaciones bien decoradas y camas muy cómodas. La ubicación muy buena

Cons:

Nada

2026-01-24 via Nuitee
Y
yunyue extended_group cn
10
Pros:

卫生干净 服务热情 位置也非常好 值得推荐

2026-01-23 via Nuitee
M
Meritxell couple au
9
2026-01-23 via Nuitee