Atocha Hotel Madrid, Tapestry Collection by Hilton

Hotels
•
Tapestry Collection
9.2 (284 reviews)
Atocha, 107 , Madrid , es

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Service delays
Limited breakfast variety

Categories

Cleanliness
9.6
Guests consistently mentioned rooms being clean and well-maintained.
Service
8.57
Service experience varied; mentioned staff were friendly, but some encountered service delays.
Location
10
Location praised for being convenient and close to key attractions.
Room Quality
9.56
Rooms reported as spacious, comfortable, and nicely decorated.
Amenities
8.59
Few amenities mentioned; some improvements needed in dining options.
Value for Money
9.05
Overall good value, though breakfast pricing was noted as excessive.
Food and Beverage
8.6
Breakfast variety was cited as a downside; overall food quality mixed.
Overall Experience
9.6
Guests generally had a positive stay with a few service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 15:49

Property Description

Central Location in Madrid
Located in the heart of Madrid, Atocha Hotel Madrid, Tapestry Collection by Hilton offers air-conditioned rooms and a garden, providing a tranquil oasis in the bustling city.

Comfortable Accommodation
The rooms are elegantly designed with a seating area, desk, TV, and private bathroom, ensuring a comfortable stay for guests at Atocha Hotel Madrid, Tapestry Collection by Hilton.

Convenient Amenities
Guests can enjoy a continental or buffet breakfast, relax on the terrace, and benefit from services like a 24-hour front desk and concierge service, making their stay at Atocha Hotel Madrid, Tapestry Collection by Hilton truly convenient.

Book now for a memorable stay at Atocha Hotel Madrid, Tapestry Collection by Hilton!

Important information:

Please note that the total amount of the reservation must be paid at check in.

If you expect to arrive outside reception opening hours, please inform the property in advance. Please contact the property if you expect to arrive after 21:30Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 29 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.2
Based on 284 reviews
Cleanliness: 9.6
Service: 8.57
Location: 10
Room Quality: 9.56
Amenities: 8.59
Value for Money: 9.05
Food and Beverage: 8.6
Overall Experience: 9.6
E
Erica • couple • br
10
Tudo de muito bom gosto, quarto super confortável, banheiro espaçoso e chuveiro muito bom.
Pros:

Localização do hotel muito boa, equipe do hotel atenciosa, espaço bom do quarto, camas confortáveis, chuveiro muito bom!

2026-01-29 • via Nuitee
S
Seda • solo_traveller • tr
10
2026-01-27 • via Nuitee
C
Carmen • extended_group • es
10
Hotel acogedor en el centro de Madrid
Pros:

El personal que nos atendió en recepción y en el desayuno muy profesionales. Las habitaciones bien decoradas y camas muy cómodas. La ubicación muy buena

Cons:

Nada

2026-01-24 • via Nuitee
M
Meritxell • couple • au
9
2026-01-23 • via Nuitee
Y
yunyue • extended_group • cn
10
Pros:

卫生干净 服务热情 位置也非常好 值得推荐

2026-01-23 • via Nuitee
M
Meritxell • family_with_children • au
8
Fantastic! Short walk to the train station and a walk to el Retiro. Plenty of restaurants and taverns nearby for dinner.
Pros:

Lovely hotel - staff were phenomenal, specially Guillermo at the door.

Cons:

They had issues with our cot request but they dealt with it very well.

2026-01-23 • via Nuitee
P
Polat • couple • il
9
2026-01-22 • via Nuitee
M
Moscardó Chirlaque • couple • es
10
2026-01-21 • via Nuitee
R
Rafael • family_with_children • es
8
Cons:

The Metro sounds inside the room, its quiet but you can hear it

2026-01-20 • via Nuitee
E
Esther • family_with_children • es
10
2026-01-19 • via Nuitee
J
Jodie • couple • gb
10
Pros:

Staff were amazing and super attentive and friendly!

2026-01-19 • via Nuitee
F
fernando • couple • es
9
2026-01-16 • via Nuitee
F
fernando • family_with_children • es
9
2026-01-16 • via Nuitee
E
Esther • solo_traveller • es
10
2026-01-13 • via Nuitee
B
Branden • couple • us
10
Clean, great location, high quality
Pros:

Amazing location in the heart of the city. Can walk to all of the famous sites. Tons of food nearby.

Parking is an option to pay for. Underground lot. Highly recommend.

Rooms were beautiful and decoration was amazing. Clean and nice.

Staff was super friendly and helpful. We appreciate the room upgrade and wish we had more time in Madrid!! Would stay here again

2026-01-13 • via Nuitee
S
Stan Go • couple • pt
10
Pros:

Perfect Location!
Our stay in the hotel was fantastic, primarily due to the staff helpfulness and ability to create super welcoming atmosphere. Also I would highlight hotel's convenient location. We were in close proximity to everything. It made exploring the city and grabbing a bite to eat incredibly easy.

2026-01-12 • via Nuitee
G
Goran • extended_group • rs
9
2026-01-12 • via Nuitee
P
pier • couple • it
9
2026-01-12 • via Nuitee
A
Abraham • couple • ve
10
Pros:

Ubicación, limpieza, amplitud del cuarto y trato amable del personal

Cons:

Nada que comentar

2026-01-12 • via Nuitee
M
Mariano • solo_traveller • es
10
2026-01-06 • via Nuitee