Children allowed

Facilities

Non-smoking rooms
Terrace
Tour desk
Non-smoking throughout
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Clean facilities
Comfortable rooms
Helpful staff
Cons:
Deceiving online pictures
Noise from roosters
Payment issues

Categories

Cleanliness
8.13
The hotel was clean and staff did a good job.
Service
7.6
Service was lacking, particularly regarding payment issues.
Location
7.14
The location was difficult to find and had noise issues from roosters.
Room Quality
8.09
Rooms were comfortable but some were small with limited seating.
Amenities
7.12
Limited amenities noted, such as no fridge in the room.
Value for Money
8.58
Perceived value was reasonable despite some drawbacks.
Food and Beverage
8.13
Fresh fruit upon arrival was appreciated, but specifics on food options were lacking.
Overall Experience
7.6
Overall experience was average, with several negative aspects highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 08:47

Property Description

Charming Accommodation in San Miguel de Allende

Unique Features:
Located near major attractions like The view point and Benito Juarez Park, El Secreto offers a convenient stay for travelers. The non-smoking property provides comfortable rooms with modern amenities, including free WiFi and flat-screen TVs. Guests can enjoy the terrace and nearby points of interest such as the Historic Museum and Church of St. Michael the Archangel.

Comfortable Rooms:
Each room at El Secreto features a private bathroom with complimentary toiletries and cozy bed linens. Some rooms even offer a relaxing patio for guests to unwind after a day of exploring the city.

Ideal Location:
Situated just a short distance from Las Monjas Temple and Allende´s Institute, this hotel is the perfect base for discovering the beauty of San Miguel de Allende. Book your stay at El Secreto for a memorable and enjoyable experience in this vibrant city.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: QRO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 11 and older are allowed.
    Children from 11 years old to 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.8
Based on 149 reviews
Cleanliness: 8.13
Service: 7.6
Location: 7.14
Room Quality: 8.09
Amenities: 7.12
Value for Money: 8.58
Food and Beverage: 8.13
Overall Experience: 7.6
N
Norma • extended_group • us
8
Pros:

Excellent location

2026-03-06 • via Nuitee
L
Lucy • family_with_children • us
9
Cons:

Muy difícil de encontrar. Uno de los cuartos muy pequeño no cuenta con aire acondicionado. El precio un poco elevado tomando en cuenta que no cuenta con aire acondicionado

2026-03-02 • via Nuitee
L
Lazarus • couple • mx
6
Pros:

Very clean and conducive

2026-01-29 • via Nuitee
H
Hannally • couple • ni
10
Muy cómodo, como en casa y la cama bastante amplia
Pros:

Me encantó mucho hospedarme aquí

Cons:

La ubicación está un poco complicada d encontrar ya que no hay señalización fuera de la calle y tuve que preguntar donde era para poder encontrarlo, tal vez mejorar eso

2026-01-27 • via Nuitee
D
David • couple • mx
1
2026-01-22 • via Nuitee
E
Elizabeth • couple • us
4
Felt that we were catch fished.
Pros:

It was clean-staff did a good job and were helpful.

Cons:

Online pictures are deceiving. Hotel is located down an ally with residential house surrounding the entrance. Neighbor has a rooster that woke us everyday at 4:45am. Be aware, hotel only has 1-2 bedroom room with seating around, all other 2 bedrooms are tiny and no seating around. I booked 3 -2 bedrooms with seating area but to our surprise only 1 room had the seating around.

2026-01-06 • via Nuitee
J
john • solo_traveller • co
10
2026-01-01 • via Nuitee
G
Gtz • family_with_children • mx
10
Pros:

Muy agradable, limpio y con buena ubicación.

2025-12-30 • via Nuitee
N
Navarrete • family_with_children • mx
9
2025-12-29 • via Nuitee
O
Omar • family_with_children • mx
8
Pros:

Ubicación, habitación 7 muy cómoda

Cons:

Gallos cantando en la mañana

2025-12-11 • via Nuitee
J
Jaime Ivan • family_with_children • mx
10
2025-12-05 • via Nuitee
S
Santiago • couple • us
8
Okay
Pros:

Was cozy a private and very peaceful
Location was ok

Cons:

Kind hard to find , the area wasn’t the best but it was decent

2025-11-11 • via Nuitee
H
Hernan • family_with_children • cl
6
Cumple.
Pros:

Demasiado básico.

Cons:

El cubrecamas
El respaldo de ms cama

2025-11-04 • via Nuitee
I
Ismael • couple • mx
5
Pésimo servicio
Pros:

Ok

Cons:

Muy mal la situación q si pagas con tarjeta te kieren cobrar el 20% más del costo así q te obligan a pagar en efectivo o con transferencia para ser una cadena de hoteles pésimo ese servicio y creo q eso ellos lo deben de costear no el cliente, y también esta muy escondido el lugar falta más señalizacion y en cuestión de costo no está bueno xq no ofrecen escalonamiento y termine pagando 300 pesos de pensión cosa q en todos los hoteles ofrecen el estacionamiento. A sus clientes también ponen tarifas x desmanchar o ensuciar sus toallas o instaciones tal parece q no kieren q uses nada esta muy mal esa situación así ni como recomendar

2025-10-18 • via Nuitee
P
Pedro • family_with_children • mx
9
Pros:

Limpieza y atención

Cons:

No estacionamiento

2025-10-12 • via Nuitee
D
Dulce • extended_group • mx
9
Pros:

La habitación era cómoda y todo el ambiente era muy acorde a la ciudad.

Cons:

Fue un poco difícil encontrar la ubicación exacta, sería bueno que el personal te haga recomendaciones sobre un lugar para estacionar.

2025-10-06 • via Nuitee
P
PATRICIA • partner
10
Pros:

.

2025-10-06 • via Nuitee
E
Ernesto • family_with_children • mx
9
2025-09-28 • via Nuitee
I
Ingrid
8
Pros:

La habitación 8 no tiene ventilación y se guarda el calor feo

2025-09-16 • via Nuitee
L
Luis Fernando • family_with_children • cr
8
2025-09-13 • via Nuitee