Best Western Kapurthala

Hotels
•
Best Western
7.8 (5 reviews)
Sultanpur Lodhi Road, Kapurthala, Punjab, 144601 , Kapurthala , IN
011-91-1822501501

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Facilities

Free breakfast
Express check-out
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
Concierge service
Elevator
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Delicious breakfast
Cons:
Limited parking
Expensive breakfast
Mixed reviews on amenities

Categories

Cleanliness
7.5
Guests praised the cleanliness, but some reviews mentioned minor cleanliness issues.
Service
8.3
Service was appreciated overall, with a few complaints about wait times.
Location
8.1
The hotel's proximity to key landmarks and public transport was well-received.
Room Quality
7.8
Rooms were spacious and comfortable, but there were mentions of minor maintenance issues.
Amenities
7.2
Mixed reviews on amenities, with some guests praising the gym and pool, while others noted the lack of spa services.
Value for Money
6.9
Opinions varied on the value for money, with some guests finding it expensive for the services offered.
Food and Beverage
7.3
Positive feedback on breakfast and restaurant services, though some guests desired more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-01 23:11

Property Description

Luxurious Amenities - Indulge in comfort with complimentary wireless internet, 24-hour room service, and a daily buffet breakfast in an Art Deco setting.

Event Space - Host your event in style with a banquet hall, conference space, and 4 meeting rooms totaling 4160 square feet, accompanied by concierge and wedding services.

Elegant Accommodations - Relax in one of 25 uniquely decorated guestrooms featuring fireplaces, memory foam beds, and modern entertainment systems for a cozy stay.

Indulge in a delightful stay at Best Western Kapurthala.

Important information:

  • Children may not be eligible for complimentary breakfast.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Airport code: ATQ

Property Policies

  • Pets

    Pets not allowed

  • General

    Gap period enforced between guest stays - 72 hours

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

7.8
Based on 5 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
S
Surinder
8
Best Western Kapurthala
Pros:

The hotel was what we expected for the price but not conveniently located for the place we were visiting.

2025-03-17 • via Nuitee
C
Christine
10
Pros:

Nice hotel, very inexpensive...with a complimentary breakfast!

2025-03-10 • via Nuitee
M
Mandeep • friends
10
Pros:

We had a great time at Best Western. All the staff was courteous, polite and humble. Room was neat and clean. Bedding was very cozy. Breakfast was delicious with plenty of options. Overall good value for your money.

2025-02-17 • via Nuitee
A
Amarjit • partner
8
Pros:

Wifi not working when it work too slow
Hallway was smelling and not ventilation

2024-08-08 • via Nuitee
D
Dilraj • friends
6
Pros:

Not as expected. No slippers were provided to go to washroom. In room dinong order takes a long time. Coffee I ordered took nearly 45 min. Not as expected.

2022-11-28 • via Nuitee