Shama Serviced Apartments Zijingang Hangzhou

Hotels
Onyx Hospitality Group
10 (2 reviews)
657 Gudun Road, Xihu District, Hangzhou, Zhejiang, 310012 , Hangzhou , CN

Children allowed

Facilities

Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
Fitness facilities
Conference space
Breakfast available (surcharge)
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Spacious rooms
Helpful and responsive staff
Convenient location
Well-furnished rooms
Cons:
Uncomfortable pillows
Issues with receptionists and housekeeping
Lack of provided cutlery and utensils

Categories

Cleanliness
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Service
8.6
Service was generally appreciated, with helpful and responsive staff, although a few guests had complaints about receptionists and housekeeping.
Location
8.3
Conveniently located near public transport and amenities, although some guests found it a bit far from major tourist attractions.
Room Quality
7.8
Well-furnished and spacious rooms, with some minor issues like uncomfortable pillows and lighting.
Amenities
7.9
Satisfactory amenities, including a helpful kitchenette, but some guests noted the lack of provided cutlery and utensils.
Value for Money
6.9
Mixed reviews on the value for money, with some guests feeling the price was high for the services offered.
Food and Beverage
7.3
Generally well-received breakfast and restaurant services, with a variety of options available.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-24 00:28

Property Description

Luxurious Amenities for Ultimate Comfort
Indulge in a comfortable stay with memory foam beds, premium bedding, and complimentary wireless internet access.

Convenient Business and Event Facilities
Benefit from a 24-hour business center, conference space, and meeting rooms for successful events and meetings.

Prime Location for Exploring Hangzhou
Located near top attractions like West Lake and Zhejiang University Zijingang Campus, offering easy access to popular landmarks.

Start your unforgettable Hangzhou experience at Shama Serviced Apartments Zijingang Hangzhou. Book your stay now!

Important information:

  • No pets and no service animals are allowed at this property.
  • The property is professionally cleaned.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals not allowed

  • Smoking

    No smoking

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

10
Based on 2 reviews
Cleanliness: 7.8
Service: 8.6
Location: 8.3
Room Quality: 7.8
Amenities: 7.9
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
Y
YIU MAN
10
價性比超高
Pros:

房間非常之,有洗衣機乾衣功能,但不免費提供洗衣珠,$5/2個 。早餐每日不同款式 。

2024-09-21 via Nuitee
V
Verified traveler
10
가성비 훌륭한 호텔
Pros:

위치도 좋고 시설도 깨끗하여 투숙 만족도가 매우 높습니다. 전체적으로 구비된 시설 대비 가격도 저렴하여 가성비 아주 좋은 숙박시설입니다. 특히 방에 세탁기가 있어 장기출장자들이 머물기 좋습니다.

2020-12-11 via Nuitee