Four Points by Sheraton Albany

Hotels
•
Four Points by Sheraton
8.6 (463 reviews)
3 Mount Hope Way , Albany , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Comfy beds
Clean facilities
Friendly staff
Convenient location
Cons:
Cleanliness issues
Check-in delays
Limited breakfast options

Categories

Cleanliness
7.71
Several guests mentioned issues with room cleanliness, flies, and dirty bedding.
Service
8.98
Many reviews highlighted friendly and helpful staff, with a note on delays due to being short-staffed.
Location
9.12
Numerous comments noted a convenient and appealing location.
Room Quality
8.17
Rooms were described as clean and spacious, although some had minor complaints.
Amenities
9.2
Positive remarks on the pool, fire pit, and overall hotel facilities.
Value for Money
8.66
Reviewers found the hotel to be reasonably priced for the quality offered.
Food and Beverage
8.21
Some positive comments on available options but also highlighted limited breakfast.
Overall Experience
8.78
Guests generally described their stay as pleasant and relaxing despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:42

Property Description

Luxurious Amenities
Experience the perfect blend of comfort and convenience at Four Points by Sheraton Albany. Enjoy complimentary bikes to explore the city, unwind in the fitness centre, or relax in the shared lounge. Indulge in delicious meals at the on-site restaurant during your stay.

Convenient Business Facilities
Stay productive with our hotel's free WiFi, 24-hour front desk, and business centre. Take advantage of our laundry service and business amenities such as fax and photocopying. Whether you're here for work or leisure, we have you covered.

Prime Location
Located just a short distance from popular attractions like Times Union Center and Empire State Plaza Convention Center, our non-smoking property offers easy access to the best of Albany. Book your stay now and experience the comfort and convenience of Four Points by Sheraton Albany.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALB

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 463 reviews
Cleanliness: 7.71
Service: 8.98
Location: 9.12
Room Quality: 8.17
Amenities: 9.2
Value for Money: 8.66
Food and Beverage: 8.21
Overall Experience: 8.78
J
Janee • couple • us
8
2026-04-18 • via Nuitee
D
Denise • solo_traveller • us
10
Everything was excellent. Staff was very Inviting and polite.
Pros:

It was very clean

Cons:

Nothing to dislike I was very satisfied

2026-04-13 • via Nuitee
C
Chris • couple • us
10
Pros:

Didn’t do breakfasts

2026-04-13 • via Nuitee
B
beltran butron • family_with_children • us
6
It was meh
Pros:

Well situated

Cons:

Breakfast was closed for the day. No previous communication about it. There was no shampoo in bathroom. There was 2 body wash and one conditioner

2026-04-12 • via Nuitee
B
Barrett • solo_traveller • us
9
2026-04-04 • via Nuitee
H
HannahE05 • family_with_children • us
8
Great location, clean and modern.
Pros:

The hotel looked new and modern. It had a nice gym and the room was beautiful.

Cons:

The beds and pillows were quite uncomfortable.

2026-04-03 • via Nuitee
K
Keith • solo_traveller • us
10
2026-03-16 • via Nuitee
M
Meagan • couple • us
10
2026-02-22 • via Nuitee
K
Keith • solo_traveller • us
10
2026-02-22 • via Nuitee
I
Ira • solo_traveller • us
9
Comfortable modern property with friendly staff
Cons:

I wish there was either a shuttle to the station or the hotel was closer.

2026-02-14 • via Nuitee
A
Anne • solo_traveller • us
9
Cons:

There were flies in my room.

2026-01-20 • via Nuitee
D
Donna • couple • us
10
2026-01-20 • via Nuitee
M
Michael and Janis • couple • us
9
The stay was convenient and comfortable.
Pros:

Breakfast was good and easy access.

Cons:

Consistency in service in the restaurant area. They had staffing problems and did work hard to accommodate us.

2026-01-19 • via Nuitee
B
Brenda • family_with_children • us
10
Would definitely come back
Pros:

Staff were all very friendly, great room, loved the fitness center and pool, no issues with anything in the room, comfortable bed.

2026-01-19 • via Nuitee
R
Richard • couple • ca
9
Pros:

Overall it was pleasant and relaxing.

2026-01-19 • via Nuitee
S
Sara • solo_traveller • us
9
2026-01-19 • via Nuitee
J
JULIE • family_with_children • us
6
It was clean...there was not enough seating or small table in the room
Pros:

There was no breakfast...just coffee and an apple

Cons:

A coffee pot that worked in the room...also hair dryer in the room.. complimentary size lotion and soap...a bar of soap to wash up...

2026-01-19 • via Nuitee
N
Nancy • couple • us
8
2026-01-19 • via Nuitee
J
John • couple • us
10
2026-01-19 • via Nuitee
J
jovell • solo_traveller • us
8
2026-01-19 • via Nuitee