Hotel casa Victoria Bernal

Hotels
8.3 (6 reviews)
Ezequiel montes #5 , Bernal , mx

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Family rooms
Pets allowed
Front desk (limited hours)
Internet access
Housekeeping on request

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Small room
Issues with amenities

Categories

Cleanliness
7.51
Issues with water and noise complaints indicate lower cleanliness.
Service
9.48
The friendliness of staff indicated positive service.
Location
9.52
The location was noted as a strong positive point.
Room Quality
6.47
Room was small and lacked basic furnishings.
Amenities
7.5
Lack of water and functional amenities negatively influenced this score.
Value for Money
8.46
Given the location, the value is acceptable despite issues.
Food and Beverage
9.01
Food and beverage not mentioned, assumed standard for this hotel tier.
Overall Experience
8.48
General sentiment is positive, impacted by location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:10

Property Description

Experience Tranquility at Hotel Victoria Bernal

1. Scenic Views and Comfortable Rooms: Nestled within 1.7 km of Bernal's Boulder, our hotel offers rooms with balconies showcasing breathtaking mountain views. Sink into comfort with our cozy bed linen and fluffy towels.

2. Personalized Guest Assistance: Our dedicated staff at the reception is always ready to assist you with any information or guidance to explore the area.

3. Convenient Location: Situated just 30 km from Querétaro International Airport and 46 km from Polytecnic University of Querétaro, Hotel Victoria Bernal is the perfect choice for your stay in Bernal.

Book your stay at Hotel Victoria Bernal now and immerse yourself in a memorable experience!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: QRO

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.3
Based on 6 reviews
Cleanliness: 7.51
Service: 9.48
Location: 9.52
Room Quality: 6.47
Amenities: 7.5
Value for Money: 8.46
Food and Beverage: 9.01
Overall Experience: 8.48
C
Christian • family_with_children • mx
9
2026-01-26 • via Nuitee
O
OCTAVIO • couple • mx
7
Pequeño pero céntrico
Pros:

La ubicación,

Cons:

Habitación pequeña, no cuenta con algún espejo / tocador/ guarda ropa , mucho ruido de bomba de agua

2025-11-18 • via Nuitee
A
arturo • couple • mx
1
Cons:

Nunca encontré ese hotel, en la dirección donde me llevo la ubicación no había el número y nadie nos pudo dar razón del lugar. El teléfono que tienen marcado nunca contesta nadie. Así es que ni conocimos el lugar

2025-10-29 • via Nuitee
C
claudia • family_with_children • mx
7
Pros:

La ubicación y que cuenta con estacionamiento. La amabilidad del personal

Cons:

Los controles da la tv no servían, no había agua para bañarse, tuvimos que pedir que prendiera la bomba para que subiera el agua y poder bañarnos.

2025-07-31 • via Nuitee
K
Kelly • solo traveller • mx
9
Very worthwhile place to stay
Pros:

Excellent location, hot water, comfortable bed and the most excellent staff who found me a tour guide and did everything to make it a convenient stay.

Cons:

No heat in the room in December

2024-12-31 • via Nuitee
V
Vargas • review category business travellers • us
9
Superb
2024-12-29 • via Nuitee