InTown Suites Extended Stay Birmingham AL - Hoover

Hotels
6.5 (32 reviews)
1840 Southpark Drive , Birmingham , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Private parking

Review Highlights

Pros:
Comfortable
Cleanliness of the property
Very clean
Cons:
Roaches
Unprofessional staff
Lack of cleaning service
Poor management behavior

Categories

Cleanliness
5.21
Multiple mentions of cleanliness issues including roaches and bacteria.
Service
7.18
Mixed sentiment; staff described as unprofessional, but adequate.
Location
8.22
Not directly mentioned; assumed reasonable for hotel standard.
Room Quality
6.67
Comfortable stay, but issues with cleanliness affected perception.
Amenities
6.7
Basic amenities mentioned, but not enough towels and toilet paper provided.
Value for Money
5.66
Complaints about high price given the issues encountered.
Food and Beverage
6.21
Not mentioned; assumed average for the hotel tier.
Overall Experience
6.18
Overall mixed experience with significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 08:42

Property Description

Convenient Location
Located just a short distance from top attractions like Samford University and BJCC, InTown Suites Extended Stay Birmingham AL - Hoover offers a convenient stay in Birmingham.

Comfortable Accommodations
Experience comfort in our air-conditioned rooms equipped with modern amenities such as flat-screen TVs, private bathrooms, and cozy bed linens. Guests will also appreciate the convenience of having a fridge in their room.

Nearby Landmarks
Explore Birmingham's landmarks with ease as the hotel is close to Vulcan Park and Museum, McWane Center, and Birmingham Botanical Gardens. Don't miss out on the rich history at Birmingham Civil Rights Institute nearby.

Ready to experience comfort and convenience in Birmingham? Book your stay at InTown Suites Extended Stay Birmingham AL - Hoover now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.5
Based on 32 reviews
Cleanliness: 5.21
Service: 7.18
Location: 8.22
Room Quality: 6.67
Amenities: 6.7
Value for Money: 5.66
Food and Beverage: 6.21
Overall Experience: 6.18
N
Nathanial • solo_traveller • us
9
2026-08-08 • via Nuitee
R
Richard • couple • us
3
Has been better
Pros:

Staff

Cons:

My room smelled really bad and I had roaches

2026-08-02 • via Nuitee
R
Richard • solo_traveller • us
4
2026-08-02 • via Nuitee
V
Vanisha • couple • us
10
10 out of 10
Pros:

It was very quiet and peaceful.

2026-05-25 • via Nuitee
G
Germán • couple • us
1
Revenden tu estancia a más personas
Pros:

Recibieron el dinero y no permitieron utilizar las instalaciones por qué no se hizo el check in en las horas limitadas que tienen … muy mal servicio

2026-04-21 • via Nuitee
G
Guadalupe • couple • us
1
2026-01-19 • via Nuitee
C
Cyril • solo_traveller • us
8
Pros:

Comfortable

Cons:

All they do is make your bed up don't give you any clean towels

2025-11-18 • via Nuitee
P
Pedro • solo_traveller • us
6
2025-11-07 • via Nuitee
A
Angel • family_with_children • us
10
2025-10-21 • via Nuitee
J
Jones • solo_traveller • us
4
I paid to much to come to this facility to deal with roaches and other problems.
Pros:

Cleanliness of the property

Cons:

Roaches, A/C unit freezing and bacteria in the toilet

2025-10-04 • via Nuitee
J
John
4
Pros:

Staff was not friendly or professional. The manager hung up on one of my colleagues that was trying to pay over the phone for additional rooms. No cleaning service for the 10 days that we were there and provide only one roll of toilet paper per week.

2025-09-21 • via Nuitee
S
Smith • solo_traveller • us
1
2025-09-07 • via Nuitee
R
Roshinder
10
Pros:

Very clean

2025-08-20 • via Nuitee
G
Gena
6
The manager is disrespectful
Pros:

Manger is very rude. When I called front desk and asked about my husbands firearm to see policy she instantly started cursing I had to correct her and tell her to not speak to me in that manner as it's unprofessional and she hung up. As I was staying their for a week cops where there every night and I watched the manag

2025-08-18 • via Nuitee
S
Sai Nikhil • solo_traveller • us
10
2025-08-12 • via Nuitee
S
Shane
10
Pros:

Great place to stay clean rooms and friendly staff

2025-07-04 • via Nuitee
B
Brandon • solo traveller • us
8
Very good
2025-06-11 • via Nuitee
S
Samantha • young couple • us
6
Pleasant
Cons:

Not able to get fresh towels or extra blankets.

2025-04-19 • via Nuitee
V
Valerie
10
Pros:

All good

2025-03-15 • via Nuitee
P
Pringle • young couple • us
9
Superb
2025-02-28 • via Nuitee