Roxy Hotel Serian

Hotels
8.3 (530 reviews)
No 5,Lot 1348,Serian Piazza,Jalan Datuk Micheal Ben, , Serian , my

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Comfortable rooms
Friendly staff
Good location
Satisfactory breakfast
Cons:
Cleanliness issues
Complicated booking process
Limited amenities

Categories

Cleanliness
7.45
Mixed reviews on cleanliness, with some commenting on bad smells and stained linen.
Service
8.95
The staff received praise for being friendly and responsive to issues.
Location
8.95
Conveniently located near supermarkets and food stalls, with a good location rating.
Room Quality
7.95
Spacious rooms mentioned positively, but issues like unpleasant smells were noted.
Amenities
7.95
Amenities are basic but adequate; however, improvement could be made.
Value for Money
8.45
Room rates were considered good for the location.
Food and Beverage
8.45
Breakfast offerings were praised but with suggestions for more variety.
Overall Experience
8.25
Overall a positive experience but with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:50

Property Description

Convenient Location & Comfortable Accommodation
Enjoy the city views and relax in air-conditioned rooms with modern amenities like free WiFi and flat-screen TVs.

Delicious Dining Options
Indulge in a variety of buffet, American, or Asian breakfast options served daily at the hotel restaurant.

Multilingual Staff & Excellent Service
Our friendly and attentive staff fluent in English, Malay, and Chinese are available 24/7 to assist with any needs.

Book your stay at Roxy Hotel Serian for a memorable and comfortable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

8.3
Based on 530 reviews
Cleanliness: 7.45
Service: 8.95
Location: 8.95
Room Quality: 7.95
Amenities: 7.95
Value for Money: 8.45
Food and Beverage: 8.45
Overall Experience: 8.25
M
Mohd Syahril • couple • my
7
2026-08-17 • via Nuitee
W
WEE CHUAN SIEW • solo_traveller • my
10
2026-08-16 • via Nuitee
W
WEE CHUAN SIEW • solo_traveller • my
10
2026-08-16 • via Nuitee
J
Jung Lee • couple • my
8
2026-08-11 • via Nuitee
B
beju • solo_traveller • my
10
Pros:

All the staffs are friendly, the location is ideal surrounded by supermarkets and food courts. No problem with parking space. Breakfast are provided and excellent.

Cons:

So far no dislike.

2026-08-10 • via Nuitee
Y
Yik Yaw • extended_group • my
7
2026-08-09 • via Nuitee
E
emily • solo_traveller • my
8
2026-08-06 • via Nuitee
M
mastina kuyong • couple • my
10
❤️❤️❤️
Pros:

Strategi location & big room.

Cons:

Nothing didn’t like… everything satisfied

2026-08-02 • via Nuitee
A
Awang syukri • couple • my
10
2026-08-02 • via Nuitee
J
Jacqualine • family_with_children • my
9
2026-07-23 • via Nuitee
A
Abdul Rahman • solo_traveller • my
7
Pros:

Semua Okay

Cons:

Semua Okay

2026-07-20 • via Nuitee
M
Mary • couple • my
5
Pros:

All good

Cons:

Got many ants on my room table

2026-07-17 • via Nuitee
A
Alviana Fedora Binti • couple • my
10
Fantastic!
Pros:

The location was easy to find, the room is super spacious, the breakfast is good although the choices are limited. This is not my first time, and if I’m going to visit Serian again in the future, this will be my top choice to stay.

Cons:

The room where I stayed - the bathroom is clogged and the water stays for a while before it subsided. Perhaps the management might need to check the drainage. My room was 0209.

2026-07-17 • via Nuitee
A
ALISA • solo_traveller • my
8
2026-07-16 • via Nuitee
A
Aliceshia Gani • solo_traveller • my
10
Pros:

Nearest with food court and supermarket.

Cons:

Nothing.

2026-07-04 • via Nuitee
J
jupong • solo_traveller • my
9
2026-06-29 • via Nuitee
D
Dorainah • extended_group • my
10
2026-06-29 • via Nuitee
A
Anthonia • couple • my
9
2026-06-28 • via Nuitee
K
Kruka • solo_traveller • my
10
Pros:

Tempat selesa bersih.. bilik pun wangi. Anak anak siap bawa 1 night lagi🥲. Nanti akan repeat lagi

2026-06-28 • via Nuitee
R
Rinjo • solo_traveller • my
8
2026-06-27 • via Nuitee