Roxy Hotel Serian

Hotels
8.3 (499 reviews)
No 5,Lot 1348,Serian Piazza,Jalan Datuk Micheal Ben, , Serian , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Comfortable rooms
Friendly staff
Good location
Satisfactory breakfast
Cons:
Cleanliness issues
Complicated booking process
Limited amenities

Categories

Cleanliness
7.45
Mixed reviews on cleanliness, with some commenting on bad smells and stained linen.
Service
8.95
The staff received praise for being friendly and responsive to issues.
Location
8.95
Conveniently located near supermarkets and food stalls, with a good location rating.
Room Quality
7.95
Spacious rooms mentioned positively, but issues like unpleasant smells were noted.
Amenities
7.95
Amenities are basic but adequate; however, improvement could be made.
Value for Money
8.45
Room rates were considered good for the location.
Food and Beverage
8.45
Breakfast offerings were praised but with suggestions for more variety.
Overall Experience
8.25
Overall a positive experience but with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:50

Property Description

Convenient Location & Comfortable Accommodation
Enjoy the city views and relax in air-conditioned rooms with modern amenities like free WiFi and flat-screen TVs.

Delicious Dining Options
Indulge in a variety of buffet, American, or Asian breakfast options served daily at the hotel restaurant.

Multilingual Staff & Excellent Service
Our friendly and attentive staff fluent in English, Malay, and Chinese are available 24/7 to assist with any needs.

Book your stay at Roxy Hotel Serian for a memorable and comfortable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 499 reviews
Cleanliness: 7.45
Service: 8.95
Location: 8.95
Room Quality: 7.95
Amenities: 7.95
Value for Money: 8.45
Food and Beverage: 8.45
Overall Experience: 8.25
M
Monica Bangi • family_with_children • my
10
2026-05-05 • via Nuitee
I
Irene • extended_group • my
10
2026-04-30 • via Nuitee
D
Dayang • couple • my
8
2026-04-20 • via Nuitee
A
ABANG • solo_traveller • my
10
Pros:

Manager 👍

Cons:

-

2026-04-19 • via Nuitee
M
MATHINA • solo_traveller • my
8
Pros:

Breakfast

2026-04-19 • via Nuitee
5
5099d7d8fcce7173dc45b1be1edf5303 • family_with_children • my
5
2026-04-18 • via Nuitee
2
28965dd997147265af4ffaae80a03594 • solo_traveller • my
6
Not so bad
Pros:

Location

Cons:

Staff - need to be more attentive to guests

2026-04-16 • via Nuitee
2
2af0ab05ab16714e604892adada3bf95 • solo_traveller • my
10
2026-04-13 • via Nuitee
A
Antonita • couple • nl
9
Pros:

Centrale ligging in de stad. Goed ontbijt.

Cons:

Het was niet mogelijk hier te dineren maar de foodcourt is heel dichtbij.

2026-04-07 • via Nuitee
B
Beriak • couple • my
7
2026-04-05 • via Nuitee
N
Norafidah • family_with_children • my
9
Pros:

Sesuai dgn tempat yang berdekatan dgn market.

Cons:

Tiada

2026-03-30 • via Nuitee
S
Steffhanie • family_with_children • my
9
2026-03-23 • via Nuitee
T
Tan Nana • family_with_children • my
9
Very good, and comfortable room
Pros:

Very comfortable next time stay here again

Cons:

Ada semut lah . hope next time no more ants

2026-03-22 • via Nuitee
P
Paula Paul • family_with_children • my
10
2026-03-21 • via Nuitee
T
Tomy • couple • my
7
2026-03-17 • via Nuitee
B
Bryan Albert • couple • my
8
2026-03-12 • via Nuitee
O
OCTERVIA • family_with_children • my
6
SHOULD HAVE MIRROR
2026-03-12 • via Nuitee
P
Penny • extended_group • my
10
Pros:

Very nice

2026-02-22 • via Nuitee
E
E. • family_with_children • my
10
Pros:

Strategic
Clean

2026-02-22 • via Nuitee
P
Penny • family_with_children • my
10
Pros:

The room was very spacious, good location

2026-02-22 • via Nuitee