Hyatt Centric Rittenhouse Square Philadelphia

Clean and modern, comfortable room.

Struttura moderna e pulita, posizionata in un quartiere tranquillo.

Very nice and helpful staff. Excellent service in general.

Nice clean rooms, very friendly service and staff. Excellent proximity to great restaurants and walking spaces. Beds are very soft. Room is organized and has a ironboard and iron in it already! Lots of spaces to put luggage and table tops to place things.

The staff were really nice and helpful

I have been a travel blogger for a long time and this was the most egregiously over-priced and inconvenient stay I have ever had. They price gauged that weekend and charged over $800 per night for rooms that should have been maybe $350 and maybe $500 on a surge. That is being generous as there was nothing outstanding. However, the real complaint is that it said there were multiple restaurants and upon arrival guests were informed that they had sold those out for a "private event" now mind you there is nothing private about it. It is open to the hotel so it was crazy loud, but roped off so guests could not access any seating nor food. The wildest part though is that on top of that they closed room service!! Now, keep in mind they don't offer lunch period. I am not sure why, but they only do breakfast and dinner and a brunch on weekends so there is not lunch at all. They did say they had breakfast, dinner, and room service which is a lot of the reason I paid the ridiculous $800 per night for the convenience. Well...that was not the case. Instead, they billed guests this crazy amount of money and provided no food options then double-dipped and sold out the venue at the inconvenience of the over-charged guests who had no restaurants, no room service, and couldn't handle the extreme noise of the few lobby seats we were still allowed to use. Just greedy and horrible.

Everything was quite lovely; the staff was excellent, and the location left nothing to be desired. If you’re ever in the city of Philadelphia and looking for a place to stay, I recommend it.

I had a fantastic stay at the Hyatt Centric Philadelphia. The hotel is finished to a very high standard, with modern, spotless rooms and immaculate public areas, including the gym. The fitness centre was well equipped, clean and had everything I needed.

The staff were all incredibly friendly, welcoming and always happy to help, which really made a difference throughout my stay.

I was visiting for a conference, and the location was perfect. It was within easy walking distance of the convention centre, shops, restaurants and many of Philadelphia’s main attractions. As a solo female traveller, I felt safe walking around both during the day and in the evening.

I would definitely stay here again and would highly recommend it to anyone visiting Philadelphia, whether for business or leisure.

I stayed here on August 15, 2025; the reservation was prepaid, yet Hyatt charged my card again.

The Hyatt manager confirmed that I am owed a refund, but despite submitting the form and sending numerous emails, I have still not received the money back.

I have attached the evidence.

Please address this matter as soon as possible before the situation escalates.

Great location, friendly staff, and clean, modern rooms. This is an excellent use of Hyatt Category 1–4 free night awards, offering great value for the level of quality and service. I would definitely stay here again and would recommend it to anyone looking for a comfortable, well-located Hyatt property.

Grate location, clean, safe. All restaurants near by, easy to get delivery from further away places. Walking distance to regional train.

A beautiful hotel, quiet and clean. Easy walking to everything. Starbucks around the corner, breakfast places galore, and too many good restaurants nearby - it was hard to make a decision of where to go! A lovely hotel.

Front desk staff if helpful. Gym is well equipped. Rooms are good size and comfortable. Excellent location for downtown.

My bed was exceptionally comfortable and the room was quiet and well configured for myself and a friend. I liked the location close to Walnut St. and Rittenhouse Square.