Hyatt Centric Rittenhouse Square Philadelphia

Hotels
•
Hyatt Centric
8.8 (1382 reviews)
1620 Chancellor St , Philadelphia , US
+1 215-985-1234

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Beautiful rooms
Cons:
Expensive parking
Cleaning issues
Rough restaurant service

Categories

Cleanliness
8.3
Several reviews noted low-quality cleaning, with issues such as items left behind and stained sheets.
Service
9.3
Many reviews highlighted exceptional and friendly service as a major positive aspect of the hotel.
Location
9.3
The hotel is centrally located, close to many attractions, which was frequently praised.
Room Quality
8.8
Rooms were well designed, spacious, and generally received positive remarks.
Amenities
8.8
Amenities received mixed feedback; however, the overall impression was favorable.
Value for Money
8.3
Some reviews pointed out expensive parking and a general perception of high costs.
Food and Beverage
8.8
Positive mentions of the dining experience and bar, although there were some issues with the restaurant.
Overall Experience
8.8
The majority of reviews expressed a strong overall experience with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:06

Property Description

Luxurious Accommodation

Experience comfort and style at Hyatt Centric Center City Philadelphia. Our guest rooms are equipped with modern amenities such as air conditioning, flat-screen TVs, and free WiFi. Relax in a cozy seating area and enjoy a restful night's sleep on plush bedding.

Convenient Facilities

Stay active at our fitness center or unwind with a delicious meal at the on-site restaurant. Grab a drink at the bar and socialize in a vibrant setting. With a 24-hour front desk and allergy-free rooms, we prioritize your convenience and well-being during your stay.

Prime Location

Located in the heart of Philadelphia, our 4-star hotel is near popular attractions like the Liberty Bell and Pennsylvania Convention Center. Explore the city with ease and return to a welcoming atmosphere at Hyatt Centric Center City Philadelphia.

Book now for an unforgettable stay at Hyatt Centric Center City Philadelphia.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHL

Location

Property Video

Guest Reviews

8.8
Based on 1382 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.3
Food and Beverage: 8.8
Overall Experience: 8.8
F
FreqTraveler1234 • family_with_children • us
7
Fair stay for a quick trip
Pros:

Good room, good bed. The staff was polite.

Cons:

A bit of a walk from the metro. The alleys around the hotel are not clean.

2026-10-28 • via Nuitee
G
Globetrottingrammy • couple • us
9
The staff is the highlight of this comfortable place to stay in Central Philly.
Pros:

The staff was incredible and very personable. It was a joy to be greeted by such welcoming people. The room was clean and comfortable but the layout was a bit unusual.

Cons:

Breakfast was hectic but slow at the same time. We were seated on top of people even though plenty of tables were available to spread us out. Service was friendly. Due to food allergies we couldn't try any of the more adventurous items on the menu, but we do appreciate that GF toast was available. We ate elsewhere after that.
Valet parking is another area that was not pleasant. Kudos to the people that have to work there. They were quite pleasant while working in a very difficult situation. Not wanting to deal with it more than twice, we parked and then used Uber for our stay.

2026-10-28 • via Nuitee
S
shukocl • couple • us
10
2026-10-27 • via Nuitee
T
Tracy • extended_group • gb
9
Pros:

Great location

Cons:

The bar didn’t open until 4pm and closed at 10pm. It would have been nice just to sit and take in the atmosphere and relax after a busy day/night sightseeing with a cold drink, also the lady employee at the bar wasn’t pleasant or friendly.

2026-10-24 • via Nuitee
H
Howard • solo_traveller • us
10
2026-10-24 • via Nuitee
N
Nenna • couple • gb
8
The Hyatt was ideal for our short stay in Philly.
Pros:

Well presented aesthetically pleasing hotel. Friendly professional and helpful staff.
Clean room!

Cons:

Limited breakfast options in the buffet especially gluten free.

2026-10-18 • via Nuitee
R
Ruth • couple • us
7
Great location but hotel could do better
Pros:

The location is great.. the room size is ok
It is clean

Cons:

-The bed frame- i hit my knees several times
-The breakfast is expensive for the quality- fruit is cut in tiny pieces- On the weekends is horrible.. 30 minutes for 2 scrambled eggs.. with 4 tiny pieces of ham.. the staff do their best but is under pressure.. please hire more people in the kitchen for weekends! we pay for 2 people about 80 dollars daily for breakfast..
-the toilet is detached from the lavatory!
-the ceiling is not painted
- the closet is small
- the table for those planning to do some office work is very small
- garage should be free for huspedes - cost$ 70

2026-10-16 • via Nuitee
J
Jack • couple • us
7
Cons:

The breakfast prices were high

2026-10-15 • via Nuitee
L
Lahav • solo_traveller • il
10
Pros:

מלון מצוין במיקום מעולה

2026-10-15 • via Nuitee
P
Peter • family_with_children • us
9
2026-10-15 • via Nuitee
C
Claudia • family_with_children • de
10
Alles bestens
Pros:

Sehr nettes Personal an der Rezeption, Zimmer klein , aber modern und sauber

Cons:

Parken ist sehr teuer

2026-10-13 • via Nuitee
L
Lynn • couple • us
10
Great vibe and location! Except for unnecessary damage charges.
Pros:

Awesome location and convenient parking. Nice view from our room. Breakfast was wonderful. Great service. Very pleasant sit-down restaurant area.

Cons:

Hyatt has a policy, which we weren't aware of, that requires a credit card charge (in our case, $250+) for potential (!) damages or services. We've never encountered this at other hotel properties, like Hilton or Marriott. Very odd. Took several days for the charges to be reversed on our card. Appears like an example of short-term borrowing for corporate profit, yes?

2026-10-07 • via Nuitee
J
Jan • solo_traveller • cz
8
Cons:

Cracking sounds of refrigerator

2026-10-07 • via Nuitee
F
Flavia • solo_traveller • br
10
2026-09-19 • via Nuitee
S
shukocl • family_with_children • us
10
We had a great stay
Pros:

We came to Philadelphia as a family to help our son move into university. When I asked if we could have some of his belongings delivered to the hotel, the staff were more than happy to accommodate us. Even though the packages arrived a week before our stay, they kindly kept everything safe in their storage room, which was incredibly helpful.

All the staff were friendly and welcoming, the breakfast was delicious, and the location was perfect—we could walk almost everywhere. We had a wonderful stay and truly appreciated the hotel’s hospitality. Thank you very much!!

2026-09-17 • via Nuitee
S
Susan • solo_traveller • us
10
Pros:

The staff were AMAZING and so kind and helpful. The rooms were clean and the hotel was beautiful. And they validated free parking!

Cons:

Nothing!

2026-09-14 • via Nuitee
T
Tariq • solo_traveller • us
4
Poor sleep quality and sub-par cleanliness.
Pros:

Nothing

Cons:

I was very disappointed with the room comfort and hygiene. The bed was completely worn out with an old, curved mattress, and the pillows offered no support, making it impossible to get any rest. Furthermore, the sheets did not look or feel clean, which is unacceptable. Major upgrades to the bedding and housekeeping are needed.

2026-09-11 • via Nuitee
E
Emily • extended_group • us
10
2026-09-10 • via Nuitee
E
efrat • extended_group • il
10
2026-09-09 • via Nuitee
M
Maciej • couple • pl
10
Weekend w Philadelphia
Pros:

Świetnie zlokalizowany hotel w przystępnej cenie. Bardzo komfortowy pokój, duży z komfortową łazienką. Bardzo miła i pomocna obsługa.

2026-09-09 • via Nuitee