Pets allowed

Facilities

Fitness facilities
Electric car charging station
Free WiFi
24-hour front desk
Luggage storage
Sauna
Concierge service
Steam room
Elevator
Fitness facilities
See all facilities

Review Highlights

Pros:
Clean rooms
Excellent service
Variety in breakfast
Cons:
Far from old town

Categories

Cleanliness
9.56
The rooms are well positioned and very clean. Housekeeping does great work.
Service
10
Passionate and dedicated staff providing excellent service.
Location
8.56
A little bit far from the old town.
Room Quality
9.56
Great rooms with excellent quality.
Amenities
9.56
Nice rooftop bar and good facilities.
Value for Money
9.56
High-quality offerings justifying the price.
Food and Beverage
10
Exceptional breakfast experience with plenty of variety.
Overall Experience
10
Highly recommend and would definitely stay again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:43

Property Description

Discover comfort and convenience at Crowne Plaza Warsaw - The HUB by IHG, where your exceptional stay awaits in the vibrant heart of Warsaw.

Unwind and Recharge
Take full advantage of our recreational amenities, including a rejuvenating sauna and a state-of-the-art fitness center.

Culinary Delights
Indulge in a variety of dining experiences at our on-site restaurants, featuring the delectable Nova Wola, and sip on a refreshing drink at our stylish bar/lounge.

Versatile Event Spaces
Planning a meeting or celebration? With 15070 square feet of versatile event space and 30 meeting rooms, we have everything you need for a successful occasion.

Don’t miss out on the opportunity to experience all that we have to offer - book your stay today!

Important information:

  • Children stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: WAW

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

See all policies

Location

Property Accessibility

Total Disability Score: 75.14
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric, revolving_door
  • Entrance Door Width: 145
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 16
  • Room Max Guests Number: 2
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

9.6
Based on 107 reviews
Cleanliness: 9.56
Service: 10
Location: 8.56
Room Quality: 9.56
Amenities: 9.56
Value for Money: 9.56
Food and Beverage: 10
Overall Experience: 10
B
Basil partner
10
Pros:

The crown plaza is a wonderful hotel with passionate and dedicated staff.
The rooms are well positioned and very clean.
House keeping really do great work coming every evening to see if you need anything like bottles water.
The breakfast experience is exceptional with plenty of variety of cold and hot buffet. I will definitely stay again and highly recommend it

2025-09-08 via Nuitee
M
Michael partner
10
Pros:

A little bit far from the old town, but great rooms and a nice rooftop bar.

2025-08-21 via Nuitee
R
Rosemary family
10
Pros:

Breakfast buffet is nice healthy options.

2025-08-13 via Nuitee
S
Scott friends
10
Pros:

Excellent

2025-07-22 via Nuitee
W
William
10
Pros:

The staff at this property was Superior. Especially the Manager in the lobby lounge. She was superb. Tatiana !!!

2025-06-08 via Nuitee
P
Peter
8
Pros:

Nice, pleasant, convenient. Great breakfast.

2025-05-16 via Nuitee
T
Terrance
10
Nice staff and clean location
Pros:

Very helpful staff. Five star experience.

2025-04-20 via Nuitee
J
James family_with_children
10
Pros:

This hotel by far was our best stay in Warsaw. We stayed at Raddison Blu, Hilton also and this one was superior to the others.
Staff were super friendly and wanted to be helpful.
The most amazing buffet breakfast by far, one of the best we have ever had in all Europe.
Price was definitely great value for what you got and the hotel was easy with small children.

The only thing that could be improved is increasing the size of the gym which was tiny with a handful of equipment offered

2025-01-27 via Nuitee
M
marta friends
10
Pros:

Very nice , clean hotel , professional stuff and delicious breakfast

2025-01-05 via Nuitee
Z
Zbigniew
10
Świetny pobyt.
Pros:

Wspaniały personel . Panie przy wymeldowaniu super miłe , uprzejme i kompetentne. Bardzo dogodne położenie ( tramwaj , metro) . Śniadanie absolutnie rewelacyjne ( jakość , ilość , różnorodność , ) i pilne podane . Sala śniadaniowa z gustem w świątecznym wydaniu. Byliśmy zachwyceni .

2024-12-01 via Nuitee
A
Abelardo partner
10
Pros:

Central. Away from the busy area of Warsaw

2024-11-05 via Nuitee
M
magdalena
10
Pros:

This was one of the BEST hotels I stayed in in Warsaw. The cleaning staff actually cleans and cares, the reception is helpful and polite and speaks fluent english. The breakfast is impeccable. It is worth the $15 add on. It is a buffet style with the most delicious options like eggs, bacon, traditional polish recipes, pancakes, coffee bar and even icecream. I highly recommend this hotel and will be staying again!

2024-10-04 via Nuitee
M
michela
10
Pros:

Very clean and cosy

2024-09-28 via Nuitee
M
Mohammed
10
Pros:

Great property really comfortable room and wonderful staff.

2024-09-13 via Nuitee
R
Ramone
10
Pros:

Good

2024-08-18 via Nuitee
P
Pawel partner
10
Pros:

Very good

2024-08-15 via Nuitee
L
Louise
10
Modern and spacious hotel
Pros:

Great 4 star hotel which is super modern and stylish. Well located, good breakfast and free bikes on offer.

2024-08-03 via Nuitee
J
Jens ernst
10
Pros:

Nice hotel with convenient parking at the basement and close to the Metro station to go to the city.

2024-07-29 via Nuitee
T
Tania
10
Pros:

Really enjoyed this property! Excellent location. Right next to Metro.

2024-07-24 via Nuitee
D
Dakota
10
Pros:

Everything was clean, neat and taken care of. Very nice stay I enjoyed, from the USA btw

2024-07-22 via Nuitee