Heritage Hotel Petrakija

Hotels
8.4 (1472 reviews)
Petrakijina 16 , Sarajevo , ba
+387 33 742-452

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cons:
Room comfort issues
Parking availability concerns

Categories

Cleanliness
7.99
Most reviews indicate cleanliness but note some issues such as soundproofing and minor details.
Service
8.96
Multiple mentions of friendly and helpful staff, contributing positively.
Location
9
Direct access to key locations in Sarajevo, with positive sentiment noted.
Room Quality
7.95
Some rooms noted as being satisfactory, but issues with comfort and amenities mentioned.
Amenities
7.98
Suggestions for improvement noted, such as the lack of a minibar in some rooms.
Value for Money
7.94
Good value mentioned, though parking options deemed unsatisfactory.
Food and Beverage
8.99
Breakfast received high praise across several reviews.
Overall Experience
8.36
Generally positive feedback from many guests about their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 12:50

Property Description

Luxurious Accommodation with Stunning Views
Heritage Hotel Petrakija in Sarajevo offers allergy-free rooms with modern amenities like flat-screen TVs, free WiFi, and private bathrooms. Some rooms even boast beautiful city views and balconies for a relaxing stay.

Convenient Services for a Relaxing Stay
Enjoy express check-in/check-out, a garden, and a terrace at the hotel. Need to hit the slopes? The hotel provides ski storage and can arrange bike or car hire for exploring the area.

Multilingual Staff and Prime Location
With a multilingual 24-hour front desk, including German, English, Croatian, and Italian speakers, assistance is always available. Plus, the hotel is near top attractions like the Sebilj Fountain and Bascarsija Street.

Ready to experience luxury and convenience in Sarajevo? Book your stay at Heritage Hotel Petrakija now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 1472 reviews
Cleanliness: 7.99
Service: 8.96
Location: 9
Room Quality: 7.95
Amenities: 7.98
Value for Money: 7.94
Food and Beverage: 8.99
Overall Experience: 8.36
A
Almedina • family_with_children • be
10
2026-08-29 • via Nuitee
S
Semih • solo_traveller • tr
9
Pros:

Hijyen

Cons:

Kahvaltı

2026-08-29 • via Nuitee
M
Mariusz • couple • pl
10
Bardzo udany pobyt w Sarajewie.
Pros:

Bardzo dobra lokalizacja - świetny punkt wyjścia do zwiedzania miasta. Bardzo miły personel. Smaczne śniadanie.

2026-08-28 • via Nuitee
Åse Drange • extended_group • no
9
Anbefalse sentralt i Sarajevo
Pros:

Super beliggenhet, det er gåavstand til alle "sentrale" deler av Sarajevo. Vi tok trikk fra busstasjonen/ museum, stopper like i nærheten av hotellet. Fra hotellet kan man gå til hele sentrum, og også til utgangspunktet for taubanen. Stille og fint, gode senger.
Veldig trangt frokostrom, så kunne være litt kø der. Men god frokost med alt man måtte ønske.
Smilende og hjelpsomme ansatte. Hyggelig nabolag (spesielt vinbaren på hjørnet like nede i gata!)

2026-08-27 • via Nuitee
K
Katy • family_with_children • gb
3
Unpleasant
Pros:

The proximity to main sights. The staff were friendly and helpful.

Cons:

I cannot understand why the scores for this property are so good! It is basically a one star hotel. The rooms were dimly lit and quite unpleasant. Marks on the walls, cobwebs and bits under a bed, fixtures falling off (two curtain poles, towel rail and the plate on one of the door locks), the carpet tiles looked grimy. We were relieved to leave and move onto more pleasant places to stay.

2026-08-26 • via Nuitee
A
AYSE GUL • solo_traveller • nl
9
2026-08-26 • via Nuitee
N
Nemanja • solo_traveller • rs
10
2026-08-25 • via Nuitee
K
Kseniia • couple • am
8
2026-08-24 • via Nuitee
J
Jörg • couple • de
9
2026-08-20 • via Nuitee
J
Jeida Zita • couple • ae
9
2026-08-20 • via Nuitee
D
Dorothée • solo_traveller • fr
8
Pros:

Localisation de l'hôtel très proche du centre-ville et d'une ligne de bus et tramway
Personnel de l'hôtel très gentil et serviable.
Petit-déjeuner correct avec possibilité de prendre un café bosnien typique de Sarajevo.

2026-08-19 • via Nuitee
R
Roman • couple • pl
8
Hospitality 10/10. Breakfast 10/10. Location 10/10. No parking which is a bummer.
2026-08-18 • via Nuitee
K
Kerry • solo_traveller • nl
7
2026-08-14 • via Nuitee
S
Soroar • family_with_children • gb
7
Pros:

The location is excellent and the breakfast needs more verity

2026-08-13 • via Nuitee
C
Carmen • couple • ch
10
Séjour très agréable. Le personnel toujours prêt à nous aider ou à nous donner de bons conseils.
Pros:

Le personnel

Cons:

Rien

2026-08-13 • via Nuitee
A
Amela Nusret • couple • lu
4
During our stay we unfortunately noticed several maintenance and cleanliness issues that do not matc
Pros:

Die Lage zum Stadtzentrum

Cons:

Siehe Bilder

2026-08-12 • via Nuitee
M
Magdalena • family_with_children • pl
8
2026-08-12 • via Nuitee
L
Lea • couple • ph
9
2026-08-10 • via Nuitee
B
Bernard • family_with_children • be
8
2026-08-10 • via Nuitee
V
Volkan • solo_traveller • at
6
Pahalı bence
Pros:

Resepsiyondaki hanımefendi çok kibar ve nazikti

Cons:

Kaldığım oda çok bakımlı değildi duvarlar nemliydi kabarmıştı

2026-08-09 • via Nuitee