Heritage Hotel Petrakija

Hotels
8.4 (1424 reviews)
Petrakijina 16 , Sarajevo , ba

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cons:
Room comfort issues
Parking availability concerns

Categories

Cleanliness
7.99
Most reviews indicate cleanliness but note some issues such as soundproofing and minor details.
Service
8.96
Multiple mentions of friendly and helpful staff, contributing positively.
Location
9
Direct access to key locations in Sarajevo, with positive sentiment noted.
Room Quality
7.95
Some rooms noted as being satisfactory, but issues with comfort and amenities mentioned.
Amenities
7.98
Suggestions for improvement noted, such as the lack of a minibar in some rooms.
Value for Money
7.94
Good value mentioned, though parking options deemed unsatisfactory.
Food and Beverage
8.99
Breakfast received high praise across several reviews.
Overall Experience
8.36
Generally positive feedback from many guests about their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 12:50

Property Description

Luxurious Accommodation with Stunning Views
Heritage Hotel Petrakija in Sarajevo offers allergy-free rooms with modern amenities like flat-screen TVs, free WiFi, and private bathrooms. Some rooms even boast beautiful city views and balconies for a relaxing stay.

Convenient Services for a Relaxing Stay
Enjoy express check-in/check-out, a garden, and a terrace at the hotel. Need to hit the slopes? The hotel provides ski storage and can arrange bike or car hire for exploring the area.

Multilingual Staff and Prime Location
With a multilingual 24-hour front desk, including German, English, Croatian, and Italian speakers, assistance is always available. Plus, the hotel is near top attractions like the Sebilj Fountain and Bascarsija Street.

Ready to experience luxury and convenience in Sarajevo? Book your stay at Heritage Hotel Petrakija now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    People 7 years old and over stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 20 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.4
Based on 1424 reviews
Cleanliness: 7.99
Service: 8.96
Location: 9
Room Quality: 7.95
Amenities: 7.98
Value for Money: 7.94
Food and Beverage: 8.99
Overall Experience: 8.36
N
Nadhar extended_group om
8
Pros:

The location

Cons:

No parking

2026-06-27 via Nuitee
J
Jaroslav solo_traveller cz
8
Pros:

Blízko centra města

Cons:

Komplikace s parkováním, neakceptování platebních karet na parkovišti.

2026-06-26 via Nuitee
S
Simona solo_traveller gb
10
Staff was amazing and helpful. Room was spacious and comfortable
Pros:

Very comfortable room. Bathroom was decent size as well. Not very bright in the room, only one small window but it’s good. Nice terrace to relax on. Good breakfast

Cons:

Small window

2026-06-25 via Nuitee
F
Fouchard couple fr
5
2026-06-25 via Nuitee
S
Sakina solo_traveller az
9
Pros:

We liked the staff a lot which were very helpful. They recommended us some places to go, answered all our questions.

Cons:

Breakfast was generally good but could be better.

2026-06-25 via Nuitee
G
gabriela couple ar
8
Pros:

Cercanía al casco antiguo

Cons:

Si bien Sarajevo es una ciudad segura me hubiese gustado personal 24 hs . Al ser tan chiquito el hotel no sabes si estás solo y la puerta del cuarto se sentía como vulnerable .

2026-06-24 via Nuitee
D
Damir solo_traveller ba
7
2026-06-23 via Nuitee
E
Eldin solo_traveller nl
8
Pros:

Locatie, comfortabel, personeel

Cons:

Sommige kitranden waren toe aan vervanging, voor de rest vrij schoon allemaal. Geen smart-tv

2026-06-22 via Nuitee
E
Elena couple ua
8
Нормальный отель в центре города
Pros:

Отличное расположение, приветливый персонал, хорошие завтраки, нормальный интернет, удобные кровати, подушки; наличие чайника.

Cons:

Уборка поверхностная, в номере 203 масса недочетов: шторы, которые падают с карниза, разбитые плинтусы; когда принимаешь душ, вода стекает на пол, как бы ты не старался избежать этого ; не очень чистые стаканы и чашки. Нет холодильника, сейфа.

2026-06-20 via Nuitee
C
Christian couple de
8
Pros:

Top Lage 3 Minuten zu Fuß vom Bazar, sehr individuelles Frühstück, Nettes Personal

2026-06-19 via Nuitee
T
Tjaša couple si
8
Pros:

The room was ok, a little bit small but, ok for 1 night. It was clean. The staff was very nice and helpful. The location was exelent. Just few minutes walk from city centre. There is no parking, but the public garage is very close.

2026-06-18 via Nuitee
C
Christian couple at
3
Sarajewo jederzeit wieder - aber anderswo!
Pros:

Die Lage ist ideal nahe der Fußgängerzone.

Cons:

Mangel an Sauberkeit, Duschkabine bzw. -türe Zimmer 5 kaputt und so verbaut, dass man kaum hinein und heraus kommt. Spiegellicht kaputt. Alles ziemlich abgenutzt und abgewohnt.
Keine Parkmöglichkeit zum Aus- und Einladen vor dem Eingang (selbst mit dem Motorrad schwierig), Parkgarage ein paar Straßen weiter. Insgesamt alles sehr eng, kein Lift, wenig Platz Auch beim Frühstück kaum Platz für mehr als 5 Gäste. Das Frühstück ist bei stark eingeschränkter Auswahl bestenfalls ok.

2026-06-16 via Nuitee
C
Charlotte solo_traveller gb
8
Good for the price
Pros:

The staff were very friendly and accommodating. Great location, room was a pretty good size as well. Good shower pressure and was nice a hot too.

Cons:

The beds were really uncomfortable and you only got one pillow which was really flat. Could have done with an extra one. I don't think it was cleaned that well, as I found a pill on the floor that wasn't ours and must have been left from previous guest and also the mugs weren't that clean. Also, the curtains didn't cover the windows properly so let light in quite early.

2026-06-15 via Nuitee
B
Bernardo solo_traveller es
10
Pros:

Personal y ubicación inmejorables

2026-06-12 via Nuitee
S
Sanyawirat solo_traveller be
8
Rustig hotel nabij alles.
Pros:

Het personeel was super vriendelijk en behulpzaam.
Het was er muisstil avond en nachts maar toch dichtbij alles.
Prijs kwaliteit was het wel top, zeker de moeite voor die prijs.

Cons:

Heeft wat werken en aandacht nodig aan de douche en bepleistering die gerepareerd moet worden.
Dat je de stemmen wel door de houten deur hoort van de balie, gang en keuken.

2026-06-12 via Nuitee
G
Gábor solo_traveller hu
7
Pros:

Elhelyezkedés. Közel a belvároshoz.

Cons:

Parkolás szinte lehetetlen. Erkély 2 négyzetméter és a korlátnál már kezdődik a szomszédos tető.

2026-06-11 via Nuitee
M
MANU couple es
8
Pros:

La ubicación en pleno centro , personal amable

Cons:

El primer día informe de que había una silla rota y que el televisor no funcionaba , no hicieron nada para solucionarlo

2026-06-09 via Nuitee
C
Cihan extended_group tr
10
2026-06-08 via Nuitee
A
ATHANASIOS solo_traveller it
10
Piccolo albergo grazioso e silenzioso vicino al centro città
Pros:

Piccolo albergo molto vicino al centro. Stanza molto pulita, silenziosa e si dorme bene. Buona collazione sopratutto salata e ottimo caffè bosniaco su richiesta. Personale molto gentile e disponibile.

Cons:

Piccoli dettagli in particolare in bagno da rivedere ma comunque tutto funzionale

2026-06-07 via Nuitee
R
Robert solo_traveller pl
9
2026-06-07 via Nuitee