Heritage Hotel Petrakija

Hotels
8.4 (1265 reviews)
Petrakijina 16 , Sarajevo , ba

Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cons:
Room comfort issues
Parking availability concerns

Categories

Cleanliness
7.99
Most reviews indicate cleanliness but note some issues such as soundproofing and minor details.
Service
8.96
Multiple mentions of friendly and helpful staff, contributing positively.
Location
9
Direct access to key locations in Sarajevo, with positive sentiment noted.
Room Quality
7.95
Some rooms noted as being satisfactory, but issues with comfort and amenities mentioned.
Amenities
7.98
Suggestions for improvement noted, such as the lack of a minibar in some rooms.
Value for Money
7.94
Good value mentioned, though parking options deemed unsatisfactory.
Food and Beverage
8.99
Breakfast received high praise across several reviews.
Overall Experience
8.36
Generally positive feedback from many guests about their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 12:50

Property Description

Luxurious Accommodation with Stunning Views
Heritage Hotel Petrakija in Sarajevo offers allergy-free rooms with modern amenities like flat-screen TVs, free WiFi, and private bathrooms. Some rooms even boast beautiful city views and balconies for a relaxing stay.

Convenient Services for a Relaxing Stay
Enjoy express check-in/check-out, a garden, and a terrace at the hotel. Need to hit the slopes? The hotel provides ski storage and can arrange bike or car hire for exploring the area.

Multilingual Staff and Prime Location
With a multilingual 24-hour front desk, including German, English, Croatian, and Italian speakers, assistance is always available. Plus, the hotel is near top attractions like the Sebilj Fountain and Bascarsija Street.

Ready to experience luxury and convenience in Sarajevo? Book your stay at Heritage Hotel Petrakija now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    People 7 years old and over stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 20 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.4
Based on 1265 reviews
Cleanliness: 7.99
Service: 8.96
Location: 9
Room Quality: 7.95
Amenities: 7.98
Value for Money: 7.94
Food and Beverage: 8.99
Overall Experience: 8.36
I
Isa couple se
10
Jag rekommenderar
Pros:

Den var central. Personalen är väldig vänliga och hjälpsamma.

2026-03-06 via Nuitee
Z
Zeljko solo_traveller us
10
It’s is very nice relaxing location
Pros:

Breakfast whose nice

Cons:

The whether

2026-03-06 via Nuitee
G
Giancarlo extended_group it
10
Sarajevo: città sorprendente!
Pros:

Sarajevo si è rivelata molto più piena di cose belle da vedere di quanto mi aspettassi. E l'hotel è in una posizione veramente strategica per raggiungere, in pochi minuti a piedi, tutte le principali attrazioni di questa interessantissima città. La disponibilità, la gentilezza e la simpatia del personale nella reception ci hanno garantito un soggiorno fantastico!
Ottimo il rapporto qualità prezzo!

Cons:

Purtroppo non c'è l'ascensore, ma se non si trasportano bagagli pesanti il disagio è minimo (sono solo due piani)

2026-03-05 via Nuitee
A
Ashleigh couple gb
8
Perfect location!
Pros:

Great location, friendly and helpful staff, comfy bed!

Cons:

Nothing.

2026-03-05 via Nuitee
A
Aleksei family_with_children ru
10
2026-03-04 via Nuitee
J
Jelena extended_group rs
10
2026-03-04 via Nuitee
A
Aylin couple de
10
2026-03-02 via Nuitee
M
Marcio couple br
10
2026-03-01 via Nuitee
I
Ivana MNE family_with_children me
9
Great location
Pros:

Hotel has great location and very friendly stuff. Breakfast was also fine.

Cons:

We think that bathroom tap is not practical for washing hands but not a big deal. Heating can be bit warmer as we guests at February

2026-02-28 via Nuitee
C
Celeste solo_traveller it
6
Cheap
Pros:

The position and the staff are perfect

Cons:

Unfortunately I didn’t like the room because half of the lights were not working, the bathroom fan was not working, one night I didn’t have hot water to take a quick shower and the bathtub is weirdly made cause I flooded the bathroom a couple times.
Also I could hear people talking and coughing in the room next door. I don’t know how the ac works because at night I was sweating and there’s no controller for it.
The breakfast was ok.

2026-02-28 via Nuitee
A
Abdulaziz couple gb
8
2026-02-28 via Nuitee
N
Nedziba couple de
10
Super
Pros:

Sve pohvale

2026-02-27 via Nuitee
Z
Zeljko solo_traveller se
6
Pros:

Bra läge, nära till centrum. Bekväma sängar, bra städning.

Cons:

Badrummet hade ingen aktiv ventilation, ganska fuktig. I vår badrum luktade inte så fräscht, åtminstone 2 dagar. Frukost var inte det bästa, vissa dagar fanns inte stekt ägg. Bröd utbudet var väldigt begränsat.

2026-02-25 via Nuitee
润奇 couple cn
10
2026-02-24 via Nuitee
A
Aida family_with_children se
7
Hotellet var ok, läget fantastiskt.
Pros:

Läget nära allt.

Cons:

Ingen lobby, dålig ljudisolering.

2026-02-24 via Nuitee
B
Branka family_with_children me
10
2026-02-23 via Nuitee
M
Mike Tushaw family_with_children gb
9
2026-02-23 via Nuitee
A
Alenka family_with_children si
7
2026-02-22 via Nuitee
B
Belten couple tr
10
2026-02-14 via Nuitee
S
Semanur extended_group tr
10
Harikaydı
Pros:

Otelin konumu harika, çalışanları güleryüzlü, yardımsever ve çok sıcakkanlıydı. Odalarımız tertemizdi, Saraybosna’ da gidilmesi gereken yeme-içme mekanları ile ilgili kağıt verdiler çok işimize yaradı. Kahvaltıları oldukça yeterliydi. Otel çalışanları Müslüman olduğu için kahvaltıda da helaldi. Biz çok memnun kaldık. Gönül rahatlığıyla tercih edebilirsiniz.

2026-02-13 via Nuitee