West End Hotel

Hotels
Independent
8.4 (165 reviews)
Thurlow Road, Nairn, Scotland, IV12 4EZ , Nairn , GB

Facilities

Express check-out
Free WiFi
Terrace
Garden
Express check-in/check-out
Outdoor furniture
Picnic area
Elevator
Breakfast available (surcharge)
Express check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Cons:
Dirty rooms
Poor wifi
Parking issues

Categories

Cleanliness
7.86
Several reviews mention dirtiness in rooms and poor maintenance.
Service
9.33
Reception staff received positive remarks for helpfulness and professionalism.
Location
8.87
Conveniently located near the beach and easy to find parking.
Room Quality
8.32
Rooms described as spacious and comfortable but need some updates.
Amenities
7.85
Guests noted lack of amenities like microwaves and refrigerators.
Value for Money
8.81
Many guests felt the price reflected the quality of the stay.
Food and Beverage
7.36
Continental breakfast was rated as just okay.
Overall Experience
8.83
General sentiment was positive with a couple of notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:07

Property Description

Experience the perfect blend of comfort and charm at West End Hotel, nestled just a stone's throw from the picturesque Nairn Beach.

Stunning Views and Relaxation
Unwind on our beautifully landscaped terrace and garden while soaking in breathtaking views that refresh the spirit.

Convenient Amenities
Stay connected with complimentary wireless internet, enjoy our delightful coffee shop/cafe or grab a quick bite from our snack bar/deli. Join us for our daily complimentary reception to mingle with fellow travelers.

Comfortable Accommodations
Choose from our well-appointed 26 guestrooms featuring plasma televisions and cozy amenities like electric kettles, ensuring a restful stay with daily housekeeping.

Indulge in the best that Nairn has to offer. Book your stay at the West End Hotel today!

Important information:

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include a picnic area and a banquet hall.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

Location

Guest Reviews

8.4
Based on 165 reviews
Cleanliness: 7.86
Service: 9.33
Location: 8.87
Room Quality: 8.32
Amenities: 7.85
Value for Money: 8.81
Food and Beverage: 7.36
Overall Experience: 8.83
J
Joanna
6
Pros:

Some rooms are much nicer than others, we stayed previously and had lovely rooms. This time, rooms 3 and 5 were poor. Broken lights, a shower that worked sporadically, and bathrooms in desperate need of a refresh. Its a great value hotel, and the staff are lovely, but theres no excuse for broken lamps, and a shower that only functions properly when a nearby other shower is not in use ( the only explanation i can think for the issue).Breakafast poor, at £15 a head we got food that seemed to have been cooked hours before. Lovely helpful friendly staff.

2025-10-10 via Nuitee
B
Bangarpet friends
8
Pros:

Easy procedure to check-in and check out.

2025-10-09 via Nuitee
J
Jeri
8
Pros:

Clean, quiet, even if a little outdated. One block from beach. Coffe and tea in the room. Has restraunt and bar in the hotel that offers good variety of breakfast and dinner options. And did i say that there is easy beach access? Yes! Easy beach access!

2025-10-09 via Nuitee
M
Maggie family
8
Pros:

A lovely night spent here. Very clean room and the manager was excellent. Very helpful. The only downside was the shower with low water pressure and the thin walls. Great value.

2025-10-09 via Nuitee
M
Miranda
8
Pros:

Nice stay. Spacious room with large windows. Nice area. Felt clean. Nice bathroom

2025-10-08 via Nuitee
D
Dave partner
8
Pros:

Food and drink options were good. Quite street so parking was safe. Rooms not very soundproof can hear people talking in other rooms

2025-10-07 via Nuitee
B
Brian partner
8
Pros:

We did an over night so we didnt have a 4 hour drive back to our B&B. Small single room with bathroom.

2025-10-06 via Nuitee
J
Janice family
10
Pros:

2nd time staying. Lovely studio flat. Excellent value for money.
Very clean. Will definitely be back

2025-09-30 via Nuitee
R
Richard/Monique family
8
Pros:

Lovely hotel near the ocean. We had a Lovely walk along the ocean after each meal. Hôtel was located in a quiet residential area. Full service bar and restaurant.
Perfect!

2025-09-30 via Nuitee
L
Louise
6
Pros:

Limited parking and overnight banging noise evident from our room . 12

2025-09-28 via Nuitee
D
David
10
Pros:

.

2025-09-24 via Nuitee
P
Paul partner
10
Pros:

Very happy with our stay here. Hotel looks like it has recently been renovated. Room was a good size and was clean. Could do with another member of staff; the one lady working when we arrived was checking people in, taking food orders, bringing meals out and tending bar. She was doing an excellent job but clearly two members of staff are needed. There are a few parking spaces at the hotel, but if they're full, plenty of on-street parking is available right outside.

2025-09-23 via Nuitee
J
John
10
Recommended
Pros:

Comfortable room. Nice bathroom. Parking at the door. Easy check in. ✅

2025-09-22 via Nuitee
M
Michele friends
10
Pros:

.

2025-09-21 via Nuitee
M
Melanie partner
8
Pros:

Check in was a little complicated as there was no one on staff on sundays. But it is a beautiful place!!!

2025-09-20 via Nuitee
C
Chi Kit
8
Fine place to stay
Pros:

We have a room of 2 connected bedrooms with reasonable size. Interior design is a bit out-fashion but is spacious and comfortable.

Continental breakfast is just okay.
Convenient parking lots

2025-09-20 via Nuitee
R
Richard family
2
Pros:

This property is horrible, DO NOT STAY HERE!!!

The room was dirty, there were stains on the wall and a dirty cup on the night table. The mattress and pillows were horrible and should be thrown out immediately.

2025-09-19 via Nuitee
J
Jennifer
8
Lovely stay, clean rooms
Pros:

This was a short stay on a longer trip. We thought the beds were comfortable, check in was quick and the woman working the desk was pleasant. The only thing was the wifi did not work very well in our room which was a bummer as we are traveling from out of the country and were heavily relying on a strong wifi.

2025-09-16 via Nuitee
R
Richard
8
Pros:

Helped with a late arrival

2025-09-15 via Nuitee
R
Rebecca
10
Great (very short) stay
Pros:

Nice hotel wasn’t there for long but the receptionist was very friendly and welcoming. The room was ideal for my needs clean, nice hot shower good internet…bed was too spongy for me but that is an individual thing! All in all a great stay!

2025-09-14 via Nuitee