Hotel City II

Hotels
7.3 (30 reviews)
Rua Oratório 1593 A , Santo André , br

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Free

Facilities

Offsite parking discounted rates available
Adult only
Free wired internet
Offsite parking discounted rates available
Internet access
Covered parking

Review Highlights

Pros:
Cleanliness
Location
Service
Cons:
Cleanliness Issues
Poor Room Quality
Amenities Limitations

Categories

Cleanliness
6.8
Multiple mentions of cleanliness issues, including complaints about mold and overall room condition.
Service
8.3
Generally positive sentiment towards staff, although some bad experiences were noted.
Location
8.8
Location was frequently praised across multiple reviews.
Room Quality
6.8
Mentioned issues with hard pillows and noise, along with lack of basic amenities.
Amenities
6.3
Lack of a refrigerator and issues with bathroom setup noted.
Value for Money
7.8
Typically viewed as fair but marred by cleanliness and service issues.
Food and Beverage
6.3
Bad reviews regarding breakfast and limited facilities.
Overall Experience
7.3
Mixed reviews overall, generally suggesting a fair experience but with significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:38

Property Description

Convenient Location
Hotel City II in Santo André offers easy access to public transport, located right in front of Bonfim Trolleybus stop. It is also just 4 km from Coronel Oliveira Lima Street, the city's renowned shopping hub.

Modern Amenities
Guests can enjoy free WiFi throughout the property and relax in rooms equipped with a flat-screen TV. Each room also features a private bathroom with a shower for added convenience.

Nearby Attractions
With ABC Shopping Mall just 5 km away and easy access to Sao Paulo and Santos, Hotel City II is the perfect base for exploring the region. Don't miss out on the opportunity to stay at this convenient and comfortable hotel in Santo André.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.3
Based on 30 reviews
Cleanliness: 6.8
Service: 8.3
Location: 8.8
Room Quality: 6.8
Amenities: 6.3
Value for Money: 7.8
Food and Beverage: 6.3
Overall Experience: 7.3
F
faro do prado • solo_traveller • br
7
2026-03-30 • via Nuitee
R
Regiane • solo_traveller • br
7
Pros:

Sim

Cons:

Sim

2026-01-26 • via Nuitee
C
Cleide Marques de Castro • family_with_children • br
8
Voltarei,a localização é ótima e o custo- benefício também.
Pros:

Da limpeza e gentileza dis atendentes.

Cons:

O banheiro não tem box e os travesseiros são duros.

2026-01-20 • via Nuitee
A
Almeida • couple • br
1
horrivel
Pros:

nao tinha cafe não kit higiene

Cons:

tudo lençol nem dava na cama

2026-01-20 • via Nuitee
F
Fabiana • couple • br
7
Tranquila
Pros:

equipe atenciosa.

Cons:

Não gostei do café da manhã.

2026-01-19 • via Nuitee
D
Diego • solo_traveller • br
1
Precisa melhorar urgente
Pros:

Fica próximo ao centro

Cons:

Não consegui permanecer na hospedagem e cumprir a estadia que programei, pois o local era muito sujo, paredes, piso roupas de cama, tudo parecia um pouco ensebado, então, após uma única noite, resolvi ir embora. Infelizmente, perdi meu dinheiro.

2026-01-19 • via Nuitee
J
Jeanine Emmanuelle • extended_group • br
6
2026-01-19 • via Nuitee
T
Thiago • extended_group • br
6
Pros:

Limpeza e localização

Cons:

Banheiros parecem estar inacabados. Não há sequer suporte de papel higiênico nem box, molhando o banheiro inteiro em um banho. Não há tapete ou toalha de chão

2026-01-15 • via Nuitee
S
Santana • solo_traveller • br
7
Pros:

Acomodação ok
Tudo limpinho e funcionários educados

Cons:

Me incomodou o barulho da rua e o wi-fi com sinal fraco.

2026-01-10 • via Nuitee
N
Nogueira • extended_group • br
9
Hotel muito bom, o melhor custo-benefício.
Pros:

O atendimento dos funcionários é excepcional. Muito atenciosos e prestativos.

Cons:

As paredes estavam com nível elevado de mofo. Recomendo um antialérgico.

2025-12-21 • via Nuitee
A
AUGUSTO • couple • br
1
Pros:

Se trata de um motel que se vende como hotel
Segundo a funcionária: "alugamos por uma ou duas horas" ?!?!?!?!

2025-11-24 • via Nuitee
A
Anderson • solo_traveller • br
8
2025-11-24 • via Nuitee
D
DAIANA • couple • br
9
Pros:

Bom

Cons:

Nada

2025-11-23 • via Nuitee
R
Reis • solo_traveller • br
10
Gostei bastante!
Pros:

Ótima localização!! Oferece lanche à noite!!

Cons:

Deveria ter pano para secar o banheiro que fica molhado.

2025-11-22 • via Nuitee
B
Brito • couple • br
10
2025-11-22 • via Nuitee
A
Alves • couple • br
8
2025-11-10 • via Nuitee
R
RENATA • extended_group • br
7
boa e atendeu minhas necessidades de pouso.
Pros:

O hotel é simples, mas super limpo e cheiroso. É basico. Há uma escadaria para se chegar até a recepção, então quem tiver problemas com escadas não recomendo. O hotel foi reformado e dentro do espaço disponível fizeram o melhor. No mais fomos bem recebidas e atendeu o propósito.

Cons:

Achei os travesseiros muito duro ao meu gosto, inclusive sugeri ao estabelecimento colocar travesseiros mais confortáveis.

2025-10-30 • via Nuitee
R
Rosangela • family_with_children • br
6
Pros:

limpeza

Cons:

não tem geladeira no quarto, fez muita falta

2025-10-27 • via Nuitee
L
Lopes • couple • br
10
2025-10-21 • via Nuitee
A
Alexandre • couple • br
10
2025-10-14 • via Nuitee