ULIV Polanco

Hotels
•
Independent
8.4 (59 reviews)
362 Edgar Allan Poe Polanco III Sección, Mexico City, CDMX, 11540 , Mexico City , MX
52-55-6611 2881

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Pets allowed

Facilities

Fitness facilities
Free WiFi
Luggage storage
Designated smoking area
Wheelchair accessible
Outdoor furniture
Picnic area
Elevator
Fitness facilities
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Great staff
Excellent location
Cozy apartments
Cons:
Lack of amenities
Small room size
Noise from street

Categories

Cleanliness
7.81
Concerns about the management not responding adequately to basic needs and cleaning issues.
Service
9.28
Staff were helpful and responsive, but some felt like they were bothering them.
Location
9.82
Outstanding location with proximity to many attractions and walkable areas.
Room Quality
7.77
Rooms are described as small with some functional issues but generally cozy.
Amenities
7.3
Basic amenities were lacking, such as insufficient cleaning supplies and cooking tools.
Value for Money
8.26
Perceived value diminishes due to inadequacies in cleanliness and amenities.
Food and Beverage
8.31
No specific feedback, so assumes standard quality for this hotel tier.
Overall Experience
8.68
General satisfaction despite some issues, overall a pleasant stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 06:23

Property Description

Discover ULIV Polanco, the perfect blend of comfort and convenience in the vibrant heart of Mexico City.

Recreational Amenities
Dive into relaxation with our indoor pool and keep active in our state-of-the-art fitness center. Whether you’re unwinding after a busy day or maintaining your workout routine, our amenities cater to your every need.

Thoughtful Accommodations
Experience your own home away from home in one of our 21 individually decorated guest rooms. Each features a fully-equipped kitchen and modern comforts, including 42-inch Smart TVs for your entertainment.

Convenient Location
Situated just steps from Antara Polanco and Avenida Presidente Masaryk, enjoy easy access to shopping, dining, and cultural attractions, all within a short distance.

Your ideal stay awaits—book your escape at ULIV Polanco today!

Important information:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations are required for massage services. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
  • The property is professionally cleaned.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

8.4
Based on 59 reviews
Cleanliness: 7.81
Service: 9.28
Location: 9.82
Room Quality: 7.77
Amenities: 7.3
Value for Money: 8.26
Food and Beverage: 8.31
Overall Experience: 8.68
J
John
10
Pros:

Perfect location, apartment was just the right size, included laundry.

2025-09-30 • via Nuitee
A
Amy Veronica
10
Pros:

Very nice staff and lovely rental with everything you need

2025-08-18 • via Nuitee
T
Timo • family_with_children
10
Pros:

Die Location ist unschlagbar! Das Museum Sumaya, Plaza Carso, Plaza Antara und der Palacio de Hierro (Luxus-Kaufhaus mit tollem food court) sind fussläufig erreichbar. Direkt um die Ecke ist ein Starbucks, in dem man morgens frühstücken kann.

Das Apartment selbst war auch super! Sehr gemütlich und perfekt für 2 Erwachsene + 2 Kinder. Nur das Fenster zur Strassenseite ist leider nicht wirklich isoliert, so dass man den Strassenlärm auch bei geschlossenem Fenster deutlich hört (zumindest in den unteren Stockwerken).

Gut zu wissen:
Der Eingang des Gebäudes ist etwas unscheinbar, es gibt kein “ULIV” Schild aussen.

Trotz gegenteiliger Info, konnten wir die Koffer beim check-out nicht an der Rezeption aufbewahren lassen.

Fazit: perfekt für einen Kurzaufenthalt!

2025-08-11 • via Nuitee
I
israel • family_with_children
6
Pros:

The location is superb, 15 min walking distance to everything you need or want. The amenities are as you’d expect of such building however if feels as if you were always bothering the staff (who are part of the building not the company hosting you). The apartment has good taste but is veryvery small, some doors don’t even open entirely. The lack of interest in providing the basic needs such as one toilet paper for two bathrooms, one trash bag for a 9 night stay, no cooking tools. The last day the cleaning service enter our apt at 9:50 scaring my daughters saying they were sent by the security staff to scort us out was just another example of the lack of interest for them to not even make you feel welcome but just to leave you be.

2025-07-08 • via Nuitee
J
jenny • family
10
Pros:

The property manager Christopher was really great to work with. He spoke English and was very responsive to all our questions and needs. The location was very walkable many shops and restaurants.

2025-06-16 • via Nuitee
M
MIke
8
Pros:

Le hace falta aire acondicionado a la habitación y se batalla un poco con la señal de celular en la habitación

2025-06-10 • via Nuitee
J
Jose
8
Pros:

Excelente ubicación, quien nos recibió fue muy atenta y nos dio mucha información de la zona. La propiedad tenía un olor peculiar, como si hubieran trapeado solo con agua. Encontramos en un clóset una toalla sucia que reportamos. No cuenta con aire acondicionado.

2025-05-19 • via Nuitee
I
Itzhak
10
Pros:

Good spot but minimum this building was build for minimal rental

2025-04-30 • via Nuitee
M
Miguel • partner
8
Pros:

Muy adecuada para compras y restaurantes

2025-04-24 • via Nuitee
G
Gigi • friends
10
Pros:

The apartment is beautiful with great views. Amenities offered are a gym and swimming pool. Lots of dining options nearby.

2025-04-08 • via Nuitee
S
Samuel Ignacio
8
Pros:

El agua caliente no funciona bien

2025-04-03 • via Nuitee
A
Arturo
10
Pros:

Súper bien

2025-02-07 • via Nuitee
A
Arturo
10
Pros:

Muy buen lugar

2025-02-06 • via Nuitee
M
Mario • family
10
Pros:

Excelente departamento

2025-02-02 • via Nuitee
M
Marc • family
10
Pros:

Very conveniently located, great views of the city from the balcony on the 14th floor

2025-01-02 • via Nuitee
L
Lic. Iraís • partner
10
Pros:

Recomendafo

2025-01-01 • via Nuitee
H
HECTOR • family
10
Pros:

Es un lugar cerca de centros comerciales y atracciones, también hay plazas y buenos restaurantes cerca, tiene estacionamiento y el departamento está como se describe en la publicación

2024-12-18 • via Nuitee
E
Edgar Uziel
10
Pros:

Great location and nice apartment. Would definitely come back

2024-11-29 • via Nuitee
P
Paulina
10
Todo perfectamente bien
Pros:

Muy bien, muy amables, limpio, muy accesible

2024-11-20 • via Nuitee
B
Bridgette • friends
10
Pros:

I would stay here again. It was spacious, clean, and comfortable. There is a large shopping mall and many restaurants nearby.

2024-11-15 • via Nuitee