KOKO HOTEL Ginza 1chome

Hotels
8.4 (6766 reviews)
1-9-5, Ginza, Chuo-ku, Tokyo, Tokyo, 104-0061 , Tokyo , JP
81-3-3562-8212

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Facilities

Free WiFi
24-hour front desk
Luggage storage
Elevator
Smoke-free property
Housekeeping on request
Change of towels (on request)
Change of bed sheets (on request)
Energy-saving switches
At least 80% of all lighting comes from LEDs

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Small rooms
Dusty accommodations

Categories

Cleanliness
7.86
Some reviews mentioned dusty rooms.
Service
9.33
Many reviews praised the friendly and helpful staff.
Location
9.37
Great location in central Tokyo, highly convenient.
Room Quality
7.32
Rooms were described as very small, with limited amenities.
Amenities
8.35
Good amenities but some guests found basic items missing.
Value for Money
8.31
Reasonable price for excellent location, but some felt it could be better.
Food and Beverage
7.86
Breakfast services not provided; some guests desired more options.
Overall Experience
8.83
Overall a positive experience with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:07

Property Description

Discover the perfect blend of comfort and convenience at KOKO HOTEL Ginza 1chome, ideally nestled in the heart of Tokyo.

Spacious Guestrooms
Unwind in one of our 305 thoughtfully designed guestrooms, featuring modern amenities such as flat-screen televisions and refrigerators to make your stay truly enjoyable.

Convenient Amenities
Stay connected with complimentary wireless internet access and take advantage of our 24-hour front desk and luggage storage for a worry-free experience.

Prime Location
Explore Tokyo with ease from our central location—just a short walk to Ginza Six, Tokyo International Forum, and other iconic landmarks.

Book your stay today and indulge in the vibrant atmosphere of Ginza while enjoying all the comforts we have to offer.

Important information:

  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.4
Based on 6766 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 7.32
Amenities: 8.35
Value for Money: 8.31
Food and Beverage: 7.86
Overall Experience: 8.83
M
Margie • couple • us
9
Good location for a visit in Ginza.
Pros:

This wasn’t a good location to visit Giza in close to train terminals.

Cons:

The restaurant appeared to close early and we had to go out to eat at other local restaurants. They also had a special event one evening, resulting in the restaurant unavailable to guests.

2026-05-09 • via Nuitee
D
DAVIDE • extended_group • it
9
Pros:

la posizione è ottima ed è molto facile spostarsi perchè il metro e il treno è molto vicino

Cons:

Colazione inesistente

2026-05-09 • via Nuitee
B
Berger • solo_traveller • at
9
2026-05-09 • via Nuitee
A
AlejoBra • couple • co
9
Pros:

Muy buenos amenities, el mejor café de hotel que probamos en nuestro viaje. Bien ubicado, personal del hotel amable, la habitación un poco más grande de lo habitual en Japón.

Cons:

Todo en orden, el hotel no tuvo algo que no nos gustara durante la estadia.

2026-05-09 • via Nuitee
中島 • solo_traveller • jp
5
立派も良く清潔感もありコスパは凄く良いと思う。
Pros:

立地が良かった。コンビニもすぐ目の前にあり便利。

Cons:

スタッフの対応が遅い。チェックインにとても時間がかかる。

2026-05-09 • via Nuitee
P
Phillip • solo_traveller • de
10
2026-05-08 • via Nuitee
C
Conall • couple • au
6
Pros:

Location was good and staff were friendly.

Cons:

The bathroom smelled really bad. Looking at previous reviews it’s coming from either the AC or the shower curtains. Disappointed that nothing has been done to fix the issue from previous reviews as the smell was barely tolerable by our final night.

2026-05-08 • via Nuitee
Y
Yassen • solo_traveller • ca
10
2026-05-08 • via Nuitee
Y
Yan • couple • ca
6
Nice location but I think they need to improve their cleaning.
Pros:

Love how convenient the location is. It’s close to the metro and very close to all the places in ginza

Cons:

The staffs here weren’t that friendly, the towels also has yellow stained on it. Room was extremely slow. However they provide unlimited free amenities during the stay.

2026-05-08 • via Nuitee
G
Giulia • couple • it
2
2026-05-08 • via Nuitee
L
ludovica • family_with_children • be
8
Pros:

Extremely convenient location if you have little time in Tokyo!

2026-05-08 • via Nuitee
G
Gabriel • couple • ar
9
2026-05-08 • via Nuitee
T
Thalles • couple • ie
8
2026-05-07 • via Nuitee
M
MARIA • couple • us
7
2026-05-07 • via Nuitee
T
Takae • solo_traveller • jp
6
2026-05-07 • via Nuitee
H
Hamamoto • solo_traveller • us
10
2026-05-07 • via Nuitee
B
Bie-Chuan • couple • tw
9
地點非常好，但要拖2個大行李箱前往要注意無障礙路線偏遠
Pros:

12樓的尊貴樓層的lounge非常棒，雖然這間店不提供早餐，但是lounge裡面有早上7點到早上11點有鬆餅機可以使用，也有膠囊咖啡機，相當於簡易早餐。另外尊貴樓層的洗臉的備品是雪肌精。地板不是毛毯那種，不會感覺髒髒的。樓下斜對面就是7-11，再旁邊有間大國藥莊，再看過去還有星巴克。往銀座方向左轉有家natural lawson跟全家。離銀座的步行者天堂也就5~6分鐘的距離。地點真的非常棒。

Cons:

就是一間商務旅館，所以空間不會太大，但可以同時開啟兩個上掀式28吋行李箱。行人道跟車道的分隔是10~15公分高的水泥車擋，入住當天跟離開當天都有看到行人在過馬路時跌倒，請務必小心行走。

2026-05-07 • via Nuitee
M
Marco • solo_traveller • ch
8
Angenehmer Aufenthalt
Pros:

Das Hotel war sauber und gepflegt. Man konnte problemlos das Gepäck abgeben bis zum Check-In. Das Zimmer war wie gewohnt für Tokyo eher klein, aber ausreichend gross um komfortabel zu sein.

2026-05-07 • via Nuitee
G
Guillem • couple • es
8
Correcte si es vol estar mitjanament a prop de Tokyo Station
Pros:

Teníem habitació a la planta Premium. Habitacions estil japonès modern. Petites però funcionals. Estava net. Si es va a peu fins a Tokyo Station pot resultar una mica lluny si es va amb maletes grans. No és barat donada la ubicació. Per fer-hi més nits troaria una altra zona.

Cons:

Hotel modern impersonal.

2026-05-07 • via Nuitee
P
Pedro • couple • br
9
Ótima opção de custo benefício
Pros:

Localização

Cons:

Nada

2026-05-07 • via Nuitee