KOKO HOTEL Ginza 1chome

Hotels
8.4 (7474 reviews)
1-9-5, Ginza, Chuo-ku, Tokyo, Tokyo, 104-0061 , Tokyo , JP

Facilities

Free WiFi
24-hour front desk
Luggage storage
Elevator
Smoke-free property
Housekeeping on request
Change of towels (on request)
Change of bed sheets (on request)
Energy-saving switches
At least 80% of all lighting comes from LEDs

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Small rooms
Dusty accommodations

Categories

Cleanliness
7.86
Some reviews mentioned dusty rooms.
Service
9.33
Many reviews praised the friendly and helpful staff.
Location
9.37
Great location in central Tokyo, highly convenient.
Room Quality
7.32
Rooms were described as very small, with limited amenities.
Amenities
8.35
Good amenities but some guests found basic items missing.
Value for Money
8.31
Reasonable price for excellent location, but some felt it could be better.
Food and Beverage
7.86
Breakfast services not provided; some guests desired more options.
Overall Experience
8.83
Overall a positive experience with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:07

Property Description

Discover the perfect blend of comfort and convenience at KOKO HOTEL Ginza 1chome, ideally nestled in the heart of Tokyo.

Spacious Guestrooms
Unwind in one of our 305 thoughtfully designed guestrooms, featuring modern amenities such as flat-screen televisions and refrigerators to make your stay truly enjoyable.

Convenient Amenities
Stay connected with complimentary wireless internet access and take advantage of our 24-hour front desk and luggage storage for a worry-free experience.

Prime Location
Explore Tokyo with ease from our central location—just a short walk to Ginza Six, Tokyo International Forum, and other iconic landmarks.

Book your stay today and indulge in the vibrant atmosphere of Ginza while enjoying all the comforts we have to offer.

Important information:

  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.4
Based on 7474 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 7.32
Amenities: 8.35
Value for Money: 8.31
Food and Beverage: 7.86
Overall Experience: 8.83
M
Maria Angela couple ch
8
great experience
Pros:

the staff is super helpful and the location is great, the room was very clean! great value!

2026-07-04 via Nuitee
H
Hiroyoshi solo_traveller jp
8
2026-07-04 via Nuitee
Y
Yavor couple bg
9
2026-07-04 via Nuitee
M
Marina couple it
10
My second time here!
Pros:

I was very happy to stay here again. This was actually the first hotel I chose when I visited Tokyo for the very first time in 2016, so it was a pleasure to come back.

The location is excellent, the hotel is very clean, and everything is well organized. I booked a Premium Room on the top floor, which was bright and very comfortable. I especially loved having the bed next to the large window, making the room feel even more pleasant.

The room is not large, but this is completely normal for Tokyo hotels and was exactly what I expected. The space is very well designed and everything is functional.

The staff is professional and efficient, and the entire stay was smooth from check-in to check-out.

I would happily stay here again on my next visit to Tokyo. Highly recommended!

2026-07-03 via Nuitee
M
Marina solo_traveller it
10
My second time here!
Pros:

I was very happy to stay here again. This was actually the first hotel I chose when I visited Tokyo for the very first time in 2016, so it was a pleasure to come back.

The location is excellent, the hotel is very clean, and everything is well organized. I booked a Premium Room on the top floor, which was bright and very comfortable. I especially loved having the bed next to the large window, making the room feel even more pleasant.

The room is not large, but this is completely normal for Tokyo hotels and was exactly what I expected. The space is very well designed and everything is functional.

The staff is professional and efficient, and the entire stay was smooth from check-in to check-out.

I would happily stay here again on my next visit to Tokyo. Highly recommended!

2026-07-03 via Nuitee
A
Alfred solo_traveller au
10
Pros:

Clean and tidy. Had a very comfy stay.

2026-07-03 via Nuitee
M
Maria family_with_children us
10
Pros:

Location was excellent. Staff were nice. Clean.

Cons:

Small rooms but its Tokyo so it is expected.

2026-07-03 via Nuitee
J
Jinu solo_traveller kr
10
2026-07-02 via Nuitee
T
Tammy family_with_children us
8
Great location
Pros:

The location of the hotel was great for shopping and dining.

Cons:

There was only two units, washer and dryer in one. It took hours to get the laundry done.

2026-07-02 via Nuitee
L
Luca solo_traveller it
10
2026-07-02 via Nuitee
D
Defne family_with_children gb
9
2026-07-02 via Nuitee
K
keiko solo_traveller jp
9
東京滞在におすすめ
Pros:

値段がかなり上下します。東京出張で安い時にはここに泊まっています。銀座へも東京駅にも徒歩で移動できて便利。部屋は普通。

Cons:

いつも一階ロビーは外国人でごった返しています。久しぶりに行ったらシーティングエリアの家具が半分くらいになりスーツケース置き場になってました。

2026-07-02 via Nuitee
E
erez solo_traveller il
9
Pros:

מיקום מצויין, מאוד נוח

Cons:

חדר פיצפון. בקושי יש מקום למזוודות

2026-07-02 via Nuitee
C
claire couple fr
8
Un bon hotel dans un quartier vivant
Pros:

La proximité des transports et les restaurants aux alentours

Cons:

Dans notre chambre avec 2 lits jumeaux il etait difficile d acceder au second lit

2026-07-02 via Nuitee
B
BIT NA RA couple kr
7
Pros:

The staff were friendly, and the location was great. It was within walking distance of many places, making it easy to get around! And It’s very convenient to travel to and from Narita Airport by bus:)

Cons:

There was a very unpleasant urine smell coming from the bathroom. It didn’t seem like it was caused by missing a day or two of cleaning. I believe the bathroom should be cleaned thoroughly every day.
화장실에서 오줌지린내가 났음.

2026-07-01 via Nuitee
F
Federica solo_traveller it
8
2026-07-01 via Nuitee
P
Paula solo_traveller us
8
Cons:

It was a little small for 2 people.

2026-07-01 via Nuitee
P
Polina solo_traveller at
10
2026-07-01 via Nuitee
E
efe solo_traveller tr
10
2026-07-01 via Nuitee
E
efe solo_traveller tr
10
2026-07-01 via Nuitee