Border House at Crystal Bay Casino

Hotels
•
Independent
8.4 (120 reviews)
14 State Highway 28, Crystal Bay, Nevada, 89402 , Crystal Bay , US
1-7758336333

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Facilities

Sportsbook
Free WiFi
Garden
Casino
Smoke-free property
Free self parking
Housekeeping on request
Sportsbook

Review Highlights

Pros:
Comfortable beds
Friendly staff
Great food options
Good location
Cons:
Noisy environment
Door cracks
Check-in experience
Limited amenities

Categories

Cleanliness
8.03
Some issues mentioned with noise and door cracks, affecting perceived cleanliness.
Service
8.8
Staff was friendly and responsive, contributing to a positive service experience.
Location
8.54
Great location with nearby attractions, despite some check-in issues.
Room Quality
8.39
Comfortable beds and cute room decor, despite some concerns about layout.
Amenities
8.22
Basic amenities were available, but some elements could be improved.
Value for Money
8.28
Good value considering comfort and service, although some aspects were lacking.
Food and Beverage
8.53
Excellent food experience at local restaurant mentioned positively.
Overall Experience
8.4
Overall a pleasant stay with a mix of positives and minor negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:02

Property Description

Luxurious Accommodations
Indulge in luxury with down comforters, Frette Italian sheets, and impeccable design in our 9 guestrooms. Stay connected with complimentary wireless internet and unwind in the lavish private bathrooms with bathrobes and complimentary toiletries.

Diverse Dining and Entertainment
Savor a delicious meal at our restaurant or grab a quick bite at the hotel's café. Experience the thrill of the casino or relax in one of the two bars/lounges. With a sportsbook available, entertainment is always at your fingertips.

Convenient Location
Explore nearby attractions like Kings Beach Miniature Golf and North Tahoe Marina, all within a short distance. Enjoy easy access to the crystal waters of Lake Tahoe and various outdoor activities. Book your stay at Border House at Crystal Bay Casino now for a truly unforgettable experience.

Important information:

Head straight for the casino, or wait for that lucky feeling while you enjoy one of the other recreational opportunities, such as a sportsbook.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

8.4
Based on 120 reviews
Cleanliness: 8.03
Service: 8.8
Location: 8.54
Room Quality: 8.39
Amenities: 8.22
Value for Money: 8.28
Food and Beverage: 8.53
Overall Experience: 8.4
R
Ramiro
10
Pros:

Good

2025-09-28 • via Nuitee
D
David
8
Pros:

Hidden gem! Comfortable bed, nice sheets and bathrobes.

2025-09-02 • via Nuitee
G
Gregory • partner
6
Pros:

Bathroom has no door, there are no chairs in the room. Wouldn't recommend.

2025-09-02 • via Nuitee
L
Lance • partner
8
Pros:

It was a nice stay, Room was nice had fun at Crystal Bay Casino and food at the Steak house was excellent.

2025-08-24 • via Nuitee
J
Jennifer
10
Excellent service and room.
Pros:

We stayed here because we went to see Ward Davis. The concert and venue was awesome and the room was great.
Service was great too. We would stay again.

2025-08-23 • via Nuitee
S
Susan • family
10
Pros:

The staff was so friendly

2025-08-13 • via Nuitee
K
Karen M
6
Pros:

Great location, close to Soule Domain restaurant and King’s Beach. The interaction with check-in staff was WEIRD. A lot of whispering to each other before someone finally rung us up, said almost no words, handed us keys, and pointed to the casino exit. There’s no elevator (we were on the second floor; my friend has knee issues, so that was a bummer), and parking is limited. The furniture was a little dated, but the room was quiet and beds were comfortable.

2025-08-11 • via Nuitee
K
Kathy
10
Pros:

Loved the outside old structure and the inside had been upgraded. Would love to know more about the history of the house.

2025-08-06 • via Nuitee
M
Miki • family
8
Pros:

There were cracks in the door where the light could come through. And you could hear everyone in the hallway, but the beds were comfortable. The towels were amazing and the the hotel room was super cute

2025-08-05 • via Nuitee
J
Jakub • family
10
Pros:

nice hotel

2025-07-28 • via Nuitee
J
John
10
Pros:

An excellent little boutique hotel. Quiet, comfortable room, staff responded quickly and courteously. We will stay there again.

2025-07-18 • via Nuitee
K
Kevin • friends
10
Pros:

Nice layout , property and convenient.

2025-07-12 • via Nuitee
E
Erin • partner
10
Pros:

The restaurant was quaint, and the food was terrific. Staff were friendly and helpful. The hotel was quiet and conformable.

2025-07-07 • via Nuitee
R
Raven • partner
10
Pros:

I stayed here for the 4th of July weekend, and it was wonderful! This is such a charming property. Parking was easy, room was clean and comfortable. 10/10 would stay here again!

2025-07-07 • via Nuitee
C
Cynthia
10
Pros:

What an absolute gem in North Tahoe! We have a home close undergoing renovation and stayed somewhere we’ve driven past for 25 years! So pleasantly surprised! Will definitely refer for overflow visitors in the future!

2025-06-29 • via Nuitee
C
Christopher • friends
8
Pros:

The Property was clean and the room was spacious.

The bathroom needs to be more private. In particular, the toilet room (water closet) needs to have a door and no opening to the sink/shower area.

2025-06-24 • via Nuitee
M
MARY • partner
10
Pros:

Room was large and clean.

I wish there were more to do in walking distance, very limited to only 2 casinos, not even a coffee shop.

2025-06-22 • via Nuitee
P
Patrick
10
Pros:

Friendly Staff, clean and private rooms

2025-06-17 • via Nuitee
M
Marissa • partner
10
Pros:

I loved the quaintness of the property. The room was perfect. And the shower (I know it's weird) had one of the greatest temperatures and pressure I have had in a hotel

2025-06-02 • via Nuitee
M
Mary • family
10
Pros:

This is a hotel with a casino in it. My son wanted to play casino games before a day of snowboarding. It was clean and recently updated bathroom. Very comfortable beds. The only thing that I didn’t care for was the dimly lit room. There were canned ceiling lights that had covers more appropriate for aiming at hung pictures. There was only one table lamp with a black shade. One of the two bathroom mirror’s lights weren’t working. For one night it was ok but very overpriced.

2025-05-11 • via Nuitee