Tru By Hilton Minneapolis Mall of America

Hotels
Tru by Hilton
8.7 (780 reviews)
2415 East Old Shakopee Rd. Suite B , Bloomington , us

Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Helpful staff
Clean facilities
Great location
Convenient shuttle
Cons:
Poor breakfast selection
Inadequate room size
Noise from outside

Categories

Cleanliness
8.78
Guests appreciated cleanliness but noted noise issues at times.
Service
9.25
Staff was consistently praised for helpfulness and friendliness.
Location
9.29
The hotel is well-located near major attractions and transport options.
Room Quality
8.24
Rooms were generally clean, but some comments reflected disappointment with bed comfort and size.
Amenities
8.77
Amenities for kids were appreciated, but some lack of hot tub noted.
Value for Money
8.73
Overall perceived good value considering location and services.
Food and Beverage
7.78
Breakfast quality varied with some dissatisfaction noted.
Overall Experience
8.75
Overall, guests had a pleasant experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 09:31

Property Description

Modern Comfort and Convenience

Located just steps away from Mall of America, Tru By Hilton Minneapolis Mall of America offers a perfect blend of modern comfort and convenience. Guests can enjoy a relaxing spa experience with the indoor pool and fitness centre, ensuring a rejuvenating stay.

Business-Friendly Amenities

This 3-star hotel caters to business travelers with a business centre, on-site ATM, fax machine, and photocopier. The 24-hour front desk, airport transfers, and free WiFi throughout the property provide added convenience for all guests.

Nearby Attractions

Conveniently situated near Lake Harriet and major stadiums like U.S. Bank Stadium and Target Field, this hotel is the ideal choice for both leisure and business travelers. Book your stay at Tru By Hilton Minneapolis Mall of America for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 10 per day.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 780 reviews
Cleanliness: 8.78
Service: 9.25
Location: 9.29
Room Quality: 8.24
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 7.78
Overall Experience: 8.75
R
Rachel couple us
8
2026-01-26 via Nuitee
H
Hsiao extended_group tw
8
2026-01-24 via Nuitee
R
Rebecca couple us
10
Pros:

Rooms were clean. Front desk was helpful

Cons:

Being charged $10 a day for parking!

2026-01-23 via Nuitee
A
Arianna solo_traveller us
10
2026-01-20 via Nuitee
A
Alice couple us
6
Pros:

Location

2026-01-20 via Nuitee
C
Charles extended_group us
7
2026-01-20 via Nuitee
W
William couple us
9
Pros:

Excellent breakfast - staff made pancakes. Good choice of eggs, variety of sausage - and - hashbrowns.
Nice rec area for kids.
Good laundry facility.
Staff very helpful.

2026-01-19 via Nuitee
C
Catherine solo_traveller us
10
2026-01-19 via Nuitee
T
Thaomee family_with_children us
10
2026-01-19 via Nuitee
J
Jannie family_with_children us
9
We’re happy with the property. Sure will recommend to others.
Pros:

Breakfast okay. Location Great! Traffic lights not good for walking. But that’s not your company’s fault.

Cons:

The corner of the beds are too sharp. Got bruises on our legs.

2026-01-19 via Nuitee
M
Mary extended_group us
10
Welcoming, friendly, and fun!
Pros:

Loved the breakfast selections! Especially loved the waffles!

2026-01-19 via Nuitee
L
Lisa couple us
8
2026-01-19 via Nuitee
L
LE LOCH family_with_children pf
8
Hotel bien situé entre l'aéroport et le MOA, avons passé un agréable séjour
2026-01-17 via Nuitee
J
Joseph family_with_children us
8
Pros:

Enjoyed the pool table, bean bags and breakfast options

2026-01-11 via Nuitee
M
Michelle family_with_children us
5
Liked the location and staff was helpful, free laundry was great when they had an open machine, bed was the worst, my ba
Pros:

This was a very nice property, beds were terrible, and the people upstairs kept us awake

Cons:

Beds and noise

2026-01-09 via Nuitee
C
Carlos extended_group co
10
Pros:

What we loved most, is that the floor of the rooms is laminated instead of carpet. We felt more cleanliness because of that. Cleanliness was great, beds comfortable, staff very friendly. Nos as close to the Mall of America as other places, but with a very convenient shuttle.

Cons:

Perhaps that we had to call to the reception desk when we arrived at the airport to arrange for the shuttle to pick us up. For us, non US residents, that’s an inconvenient requirement.

2026-01-07 via Nuitee
E
Ericka extended_group us
10
2025-12-31 via Nuitee
M
Matthews couple us
5
Pros:

The shuttle to the Mall of America

Cons:

The breakfast was awful

2025-12-28 via Nuitee
J
JIM solo_traveller us
10
2025-12-19 via Nuitee
C
Chelsea family_with_children us
8
2025-12-17 via Nuitee