Canopy By Hilton San Antonio Riverwalk

Hotels
•
Canopy by Hilton
9.6 (1328 reviews)
123 N. Saint Marys St. , San Antonio , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
High parking fees
Cleanliness issues

Categories

Cleanliness
9.2
Multiple complaints about cleanliness, including unclean rooms and used cups.
Service
10
Generally positive comments about staff friendliness and help, though some service issues noted.
Location
10
Highly praised location near the Riverwalk and local attractions.
Room Quality
10
Rooms described as modern and comfortable, though some issues noted.
Amenities
9.7
Limited bar and restaurant options mentioned but overall seen as sufficient.
Value for Money
9.2
Some complaints about additional fees and lack of included amenities.
Food and Beverage
8.7
Concerns about restaurant service and cleanliness noted.
Overall Experience
10
General satisfaction reported despite some negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 10:25

Property Description

Riverfront Restaurant and Terrace Bar
Experience dining with a view at our riverfront restaurant and Third Floor Terrace Bar, both overlooking the picturesque San Antonio River Walk.

Comfortable Guest Rooms
Relax in our modern guest rooms equipped with free WiFi and a fridge for your convenience.

Convenient Location
Located in the heart of San Antonio on the River Walk, our hotel is near popular attractions like The Alamo and Tower of the Americas, making it the perfect choice for your stay.

Book your stay at Canopy By Hilton San Antonio Riverwalk now and immerse yourself in the vibrant culture of San Antonio!

Important information:

Please note that the hotel offers valet parking only and do not have self-parking available.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 61 per day.

Location

Guest Reviews

9.6
Based on 1328 reviews
Cleanliness: 9.2
Service: 10
Location: 10
Room Quality: 10
Amenities: 9.7
Value for Money: 9.2
Food and Beverage: 8.7
Overall Experience: 10
D
Donna • couple • us
10
Pros:

The location was perfect! Right on the river and easy to access to river walk. The staff was probably the most friendly people I have ever met. The customer service was top tier!Kudos to everyone who worked on 3/12-3/13!

2026-03-14 • via Nuitee
M
MG • couple • us
10
Excellent
Cons:

Very friendly environment

2026-03-14 • via Nuitee
F
Franky • couple • us
8
I enjoyed the location!
Pros:

Great Riverwalk location

Cons:

Lots of dust in the room, ice maker didn’t work on our floor

2026-03-12 • via Nuitee
A
Anthony • couple • us
10
Pros:

We loved the location of the Canopy by Hilton. You can take the elevator straight down to the Riverwalk, which is so convenient. We also enjoyed the bar and free drinks they present you on your arrival.

Cons:

Parking was pretty expensive. Luckily there was an inexpensive parking garage a few blocks away. It saved us a lot of money.

2026-03-12 • via Nuitee
K
Kristin • couple • us
8
We loved the Hotel and had a great time!
Pros:

Very nice room and workers

Cons:

Having to pay so much for Valet parking

2026-03-11 • via Nuitee
J
Justin • couple • us
9
2026-03-09 • via Nuitee
N
Nicole • couple • us
9
2026-03-08 • via Nuitee
G
Guillermo • family_with_children • mx
9
Good location and new hotel. Staff was mostly helpful
Pros:

Location, new facilities and restaurant domingo was pretty ok

Cons:

Lack of flexibility for early check in without paying more

2026-03-04 • via Nuitee
C
Carrie • couple • us
10
2026-03-03 • via Nuitee
F
Fabian • solo_traveller • us
7
2026-02-24 • via Nuitee
A
Amanda • family_with_children • us
9
Amazing weekend! Would definitely come back to this location.
Pros:

Great location, steps down to the Riverwalk. Restaurant on site with terrace bar. Easy access to almost everything you would want to see downtown.

Cons:

No ice machine on our floor but there was a filtered water spot to fill up bottles.

2026-02-23 • via Nuitee
Z
Zavala • couple • us
10
2026-02-12 • via Nuitee
E
Ed • couple • us
10
Cons:

Had a few issues with the room. The faucet in the shower didn't shut off all the way so u could hear water running al the time. The fan on the ac ran continuesly which was annoying. The drain in tge shower was slow. You had to be careful it didn't overflow onto the bathroom floor. Other than those 3 things,everything else was wonderful.

2026-01-31 • via Nuitee
M
Manuel Antonio • extended_group • mx
6
Watch out the extra fees the staff are willing to charge you, without asking you or they tell you but in a really confus
Pros:

The room and the location

Cons:

The staff

2026-01-30 • via Nuitee
J
Julianne • couple • us
10
Such a loving experience
Pros:

Amazing !!!

2026-01-29 • via Nuitee
L
luis • couple • us
5
Overpriced
Pros:

Location.

Cons:

There were a lot of extra charges that were not mentioned when booking my stay, paid almost double. The River walk view, was not a view at all, I had to lean on the window and look around a beam to see a street over the river.

2026-01-28 • via Nuitee
R
Richter • solo_traveller • ch
10
Pros:

Sehr freundliches Personal, gute Lage, grosses Zimmer, sehr sauber, sehr gutes Frühstück, schöne Bar.

Cons:

Klimaanlage war etwas kühl eingestellt und mit nur einer dünnen Bettdecke war es ein wenig kühl zum Schlafen. Aber ich bekam eine zusätzliche Decke, dann war es gut.

2026-01-24 • via Nuitee
M
MENG • couple • ca
7
Good location with excellent views
Pros:

Located in the river walk of beautiful river view.
Room designed is unique with a factory style.

Cons:

The destination fee is mandatory even you don’t want to use it as coupon for the inside restaurant which makes me feel uncomfortable

2026-01-23 • via Nuitee
M
Madita • couple • de
10
2026-01-22 • via Nuitee
C
Cassandra • couple • us
10
2026-01-21 • via Nuitee