Canopy By Hilton San Antonio Riverwalk

Hotels
Canopy by Hilton
9.6 (1430 reviews)
123 N. Saint Marys St. , San Antonio , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
High parking fees
Cleanliness issues

Categories

Cleanliness
9.2
Multiple complaints about cleanliness, including unclean rooms and used cups.
Service
10
Generally positive comments about staff friendliness and help, though some service issues noted.
Location
10
Highly praised location near the Riverwalk and local attractions.
Room Quality
10
Rooms described as modern and comfortable, though some issues noted.
Amenities
9.7
Limited bar and restaurant options mentioned but overall seen as sufficient.
Value for Money
9.2
Some complaints about additional fees and lack of included amenities.
Food and Beverage
8.7
Concerns about restaurant service and cleanliness noted.
Overall Experience
10
General satisfaction reported despite some negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 10:25

Property Description

Riverfront Restaurant and Terrace Bar
Experience dining with a view at our riverfront restaurant and Third Floor Terrace Bar, both overlooking the picturesque San Antonio River Walk.

Comfortable Guest Rooms
Relax in our modern guest rooms equipped with free WiFi and a fridge for your convenience.

Convenient Location
Located in the heart of San Antonio on the River Walk, our hotel is near popular attractions like The Alamo and Tower of the Americas, making it the perfect choice for your stay.

Book your stay at Canopy By Hilton San Antonio Riverwalk now and immerse yourself in the vibrant culture of San Antonio!

Important information:

Please note that the hotel offers valet parking only and do not have self-parking available.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 61 per day.

Location

Guest Reviews

9.6
Based on 1430 reviews
Cleanliness: 9.2
Service: 10
Location: 10
Room Quality: 10
Amenities: 9.7
Value for Money: 9.2
Food and Beverage: 8.7
Overall Experience: 10
J
Jet546361 Family
10
Great Hotel
Pros:

It is an Amazing hotel. The staff were amazing. Rooms are lovely

2026-05-28 via Tripadvisor
B
Beatriz couple es
10
Excelente ubicación muy buen alojamiento en san antonio
Pros:

Situación muy céntrica cercano al Álamo , comodidad de la cama , ducha estupenda

Cons:

Nada en especial

2026-05-28 via Nuitee
E
edward couple us
10
2026-05-28 via Nuitee
V
Victoria couple us
9
Pros:

This hotel was very beautiful and convenient to everything.

Cons:

The price of parking was exceptionally high.

2026-05-19 via Nuitee
M
Mark couple ca
10
Great stay. Overall everything was perfect
Pros:

Everything was amazing!

Cons:

The price of parking! $65 US😬

2026-05-19 via Nuitee
S
StephaLynn solo_traveller us
10
Perfect for the weekend!
Pros:

The location was great! Hotel was super clean, and I just love the whole vibe. Staff was super friendly.

Cons:

The question does not apply.

2026-05-19 via Nuitee
D
Diana family_with_children us
9
Pros:

Location

2026-05-18 via Nuitee
P
parkhurst solo_traveller us
5
2026-05-18 via Nuitee
M
Miwa couple us
9
Great weekend away from home
Pros:

It was right by the riverwalk and close to all places. We took a ride to the pearl district which is like 1.5 miles away.

Cons:

Room temperature was too cold and they didn’t have a warm blanket in the room

2026-05-18 via Nuitee
J
Jasmine extended_group us
10
2026-05-17 via Nuitee
J
justin couple us
8
Pros:

Location, cleanliness

Cons:

For the price I didn’t like there was no pool on property $65 for parking is a bit much, didn’t have very much to drink at the bar my wife asked for 3 different drinks in which they didn’t not have so we went and had a few elsewhere before our dinner. The staff wasn’t the friendliest when checking in.

2026-05-17 via Nuitee
S
Steve couple us
10
I have already recommended this spot to family and friends and will continue to do so.
2026-05-12 via Nuitee
R
Rebecca extended_group us
8
Beautiful hotel and a great location but be wary of the room charges.
Pros:

The location is wonderful right on the Riverwalk. The rooms were very comfortable although I wasn’t expecting polished concrete flooring.

Cons:

The staff seemed overwhelmed and unable to sort out what should have been simple transactions. There were 4 of us at breakfast. We split the check between two rooms…2&2. One room ended up being charged for 4 breakfasts and the other room for 2. I spoke to the front desk who assured me it would be fixed but it was not. We were sent 2 receipts for the one room. They dish not correct the error but just changed the $60.88 charge from being labeled Domingo’s (the 2 extra meals) to no label at all. The total stayed the same. Very disappointing.

2026-05-11 via Nuitee
R
Rebecca couple us
5
Carpet need to be replaced and the cement was way too cold try o be bare foot...
Pros:

Everything was near by..

Cons:

It offered a bar and restaurant

2026-05-11 via Nuitee
S
Simone couple at
10
Pros:

Sehr gute Unterkunft 🥰
Vor allem wenn man am abend noch in der Stadt sein will und am Riverwalk gehen will :)
Habe es super gefunden das es vom Hotel Restaurant gleich zum Riverwalk gegangen ist.
Weiters ist in der Nähe eine Parking Garage für 10$ am Tag was wir definitiv weiterempfehlen würden anstatt beim Hotel zu parken.

Cons:

-

2026-05-11 via Nuitee
R
Ramos couple mx
10
Pros:

Nice & comfy place nearby the riverwalk

Cons:

Nothing

2026-05-11 via Nuitee
A
Andrea extended_group us
10
Pros:

La ubicacion estuvo espectacular, esta al lado del riverwalk y es perfecto para caminar y volver al hotel sin problema, las habitaciones super limpias y comodas. y el servicio increible todos fueron superamables.

Cons:

La verdad el unico inconveniente es que creimos que tenia el desayuno incluido porque eso decia al momento en que elegi la habitacion pero luego no lo encontre por ningun lado y ellos tampoco supieron decirnos si si o no.

2026-05-11 via Nuitee
D
Desirae couple us
10
2026-05-10 via Nuitee
W
Wooley couple us
9
2026-05-10 via Nuitee
C
Carlos solo_traveller us
10
Pros:

Location was great

2026-05-10 via Nuitee