Superhotel Tokyo Otsuka

Hotels
Super Hotel
9 (17 reviews)
2-17-13,Kitaotsuka, Tokyo, Tokyo, 1700004 , Tokyo , JP

Facilities

Free WiFi
Luggage storage
Designated smoking area
Elevator
Front desk (limited hours)
Parking (limited spaces)
Self parking (surcharge)
Shared microwave
Water dispenser

Review Highlights

Pros:
Friendly staff
Great location
Free breakfast
Clean rooms
Cons:
Limited parking
Expensive breakfast
No spa services
Uncomfortable beds
High room cleaning schedule

Categories

Cleanliness
7
Guests mentioned cleanliness as a positive aspect, while a few commented on minor cleanliness issues.
Service
8.4
Service was highly appreciated by guests, with mentions of friendly and helpful staff.
Location
8.2
The hotel's close proximity to key landmarks and public transport was praised by guests.
Room Quality
7.9
Guests found the rooms spacious and comfortable, though some mentioned maintenance issues.
Amenities
7.3
Satisfactory amenities were provided, with mentions of diverse offerings like a facemask but also some guests highlighted limited room size.
Value for Money
6.7
Mixed reviews on value for money, with some finding the price high for services offered.
Food and Beverage
7.2
Breakfast and restaurant services were generally well-received, although some guests mentioned limited breakfast times as a downside.
Overall Experience
8.4
Most guests had a positive overall experience and recommended the hotel to others, praising the staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-25 04:42

Property Description

Luxurious Amenities
Indulge in onsite massages and free Wi-Fi, with a vending machine for convenience.

Convenient Facilities
Enjoy luggage storage, laundry services, and self-parking options at the hotel.

Comfortable Rooms
Relax in one of the 80 guestrooms with LCD TVs, complimentary Wi-Fi, and daily housekeeping.

Book now for a luxurious stay at Superhotel Tokyo Otsuka, conveniently located minutes away from major attractions in Tokyo.

Important information:

  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9
Based on 17 reviews
Cleanliness: 7
Service: 8.4
Location: 8.2
Room Quality: 7.9
Amenities: 7.3
Value for Money: 6.7
Food and Beverage: 7.2
Overall Experience: 8.4
S
Sau Chun Angel
8
Pros:

Any thing is good

2025-02-17 via Nuitee
くにこ family
8
Pros:

朝食の品数は多くありませんが、どれも美味しく、十分満足しました。特にパンが美味しかったです。
ホテル内は静かですが、12時ごろ戻った方が廊下で大きな声でおしゃべりしており、声がとても響いていた事だけが残念でした。

2024-12-16 via Nuitee
J
jomkwan friends
10
Pros:

Very very good😊

2024-11-30 via Nuitee
C
Clemens family
8
Pros:

Das beste an dem Hotel ist die Lage. Zwei bis fünf Minuten zum U-Bahnhof. Von dort aus erreicht man alle Sehenswürdigkeiten perfekt. Zimmer sind klein, aber praktisch. Wir haben für zwei Personen gut 50 € bezahlt, inklusive Frühstück. Das Frühstück war okay, aber natürlich nichts für Europäer.
Ich würde das Hotel auf jeden Fall wieder buchen, da es für mich eine super Lage hat. Nach dem Trubel in der Großstadt ist es fast etwas ruhig in der Gegend.
Also preis-leistungsverhältnis super gut.

2024-10-23 via Nuitee
A
Arlene family
10
Pros:

Great hotel with free breakfast! Close to subway. Rooms are small but great value. Would stay again.

2024-10-19 via Nuitee
M
Mika
10
Pros:

フロントのスタッフさんがとても親切、丁寧で安心して宿泊できました。前後の荷物も預かって頂き助かりました。アメニティやパジャマ、枕なども充実しており、快適でした。また利用させていただきます。

2024-10-18 via Nuitee
Y
Yin Mei
6
Pros:

床褥太軟及上格床絨毛球被有義味,感到不清潔沒有清洗乾淨😨,早餐時間太早,有可能set last time8:30must be better

2024-04-24 via Nuitee
V
Verified traveler
8
Pros:

朝食は大変美味しく、種類も豊富でした。スタッフの対応も良かったです。ただ風呂に髪の毛が数本あったり、洗面所の下がカビていたりして、残念でした。、

2024-02-02 via Nuitee
留美子 family
8
Pros:

アメニティが揃っててよかったです。
朝食もおいしい

2023-12-21 via Nuitee
R
Ronaldo family
10
Pros:

Indeed, "Superhotel" to be called in my own experienced. It was a seamless checked-in when I arrived at the hotel and added plus is checking-out at the Front desk is not anymore needed, you'll just get out of the hotel with your luggage. Their sustainability support on our mother earth is there 1st priority with all their hotel facilities and guestroom's amenities. They called it "1 eco", from tissues that are being used for guest set-up to the recycled water being flushed-out from the toilet are sustainable for the environment. They have pillow menus selection on what you prefer to sleep-on and you may get it beside the reception counter. Daily amenities of your choice were just placed beside the pillow cabinet also by the reception that you may freely grab depending on your daily consumption. The hotel has welcome open bar counter (whisky, gin, vodka, soju, sake, sodas and other drinks) that you may drink (Mon-Sun) 6:00pm to 9:00 pm) located at the 1st floor. Breakfast selection are impressive, continental breakfast for westerner( daily freshly baked pastries, croissants, bagels and others Japanese food). Everyday food varieties were changed and really delicious. The two ladies assigned at the restaurant are very commendable. Kudos to both of them who are always doing an extra-miles services and indeed an extraordinary one . The hotel is 3 minutes walk from JR train Otsuka station. I highly recommended Superhotel Otsuka for my friends & family.

2023-07-23 via Nuitee
J
Jaycee family
10
Pros:

The staff are nice and polite. The disadvantage is no coffee available right after 9:00 am. If somebody miss their breakfast, hotel guest won't be able to have their first coffee in hotel. The dinning area is small. It will be closed right after breakfast time. Hence, there is no waiting area in the lobby. It is a bit inconvenience if you want to do some work there, especially right after checking out at 10 am.

2023-05-10 via Nuitee
E
EMI family_with_children
10
Pros:

朝食の焼きたてパンが美味しかった。選べるコスメグッズが嬉しかった

2023-02-24 via Nuitee
K
kyoko family
8
Pros:

お水や食材にこだわり毎朝美味しい朝食を頂き大満足です。
スタッフの方々のサービスもよく気持ちよく過ごさせて頂きました。
ありがとうございました。

2022-10-03 via Nuitee
N
Natsuki friends
10
Pros:

2泊利用しました。
ロフトベッドの部屋に2人だったので若干狭く感じましたが、その分リーズナブルだったので良かったです。
フロントの対応も良く朝ごはんも完備、山手線大塚駅がすぐそばにあるためアクセスも完璧でした。
また利用したいと思います。

2022-04-05 via Nuitee
Y
YOSHIE friends
10
Pros:

早めのチェックインなど、雪の日だったのですごくて助かりました。
朝食も満足です。

2022-02-12 via Nuitee
M
MITSUKO
8
Pros:

ルームウェアーがくさかった!朝食サイコー!お酒までもらえてサービスがよかった

2021-08-25 via Nuitee
V
Verified traveler
10
Pros:

清潔感があり、快適に過ごせました。
朝食のお味噌汁が美味しかったです。

2021-02-01 via Nuitee