Candlewood Suites Midland South I 20 by IHG

Hotels
•
IHG
7.3 (23 reviews)
5704 Deauville Boulevard, Midland, Texas, 79706 , Midland , US
+1 432-689-2600

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Facilities

Smoke-free property
Free self parking
Accessible shuttle
No accessible shuttle
Free WiFi
24-hour front desk

Review Highlights

Pros:
Clean rooms and new/quiet building
Comfortable, spacious rooms and beds
Helpful/front-desk staff in many cases
Well-stocked shared kitchen
Conveniently located (close enough to freeway)
Cons:
Booking/reservation failures and cancellations (including third-party issues with Expedia)
Occasional rude front desk interactions
System outages/no electricity impacting stays
No breakfast provided for some guests
No room freshening reported and isolated A/C/hot water problems
Refund/payment handling problems (asked to pay twice, no refund)

Categories

Cleanliness
8.6
Multiple reviewers noted the hotel and rooms were very clean, fresh and quiet; a few minor notes about no room freshening but overall cleanliness is a strong positive.
Service
6.4
Mixed reports: several staff praised as very nice and helpful (including assisting guests when third-party bookings failed), but there are multiple complaints about rude front desk behavior, reservation confusion, and poor handling during system outages.
Location
7.6
Sparsely mentioned but described positively as quiet, brand-new and conveniently close enough to the freeway; no major location complaints.
Room Quality
8.4
Many guests described rooms as spacious, comfortable beds and well-appointed; a few isolated issues (inoperable A/C in one room, limited hot water).
Amenities
7.2
Kitchen praised as well-stocked enabling guests to cook, but amenities were inconsistent: no breakfast for some, no room freshening reported, and power/system outages affected service availability.
Value for Money
6.5
Perceived value lowered by serious booking/payment problems (cancellations, requests to pay twice, no refunds) and service disruptions; regular stays otherwise felt acceptable.
Food and Beverage
7.2
Limited mentions: guests appreciated the self-serve kitchen (cooked eggs/bacon), but expected breakfast was missing for some — mixed but functional overall.
Overall Experience
6.5
Overall mixed: many positive stays citing cleanliness, comfort and helpful staff, but significant negative incidents (systems down, no electricity, canceled reservations and refund issues) pulled the overall experience down.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:26

Property Description

Convenient Amenities
Enjoy the convenience of a 24-hour front desk, laundry facilities, and free self-parking during your stay at Candlewood Suites Midland South I 20.

Comfortable Accommodation
Relax in one of the 113 well-appointed guestrooms offering complimentary wireless internet, ensuring you stay connected. The bathrooms feature shower/tub combinations and hair dryers for your convenience.

Nearby Attractions
Explore the vicinity, with attractions like Scharbauer Sports Complex and Grande Comunications Stadium just a short walk away. With easy access to various landmarks and the airport, your stay promises both comfort and convenience.

Book now to experience a blend of comfort and convenience at Candlewood Suites Midland South I 20.

Important information:

  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

7.3
Based on 23 reviews
Cleanliness: 8.6
Service: 6.4
Location: 7.6
Room Quality: 8.4
Amenities: 7.2
Value for Money: 6.5
Food and Beverage: 7.2
Overall Experience: 6.5
K
Kelly
2
Pros:

customer service was bad.

2025-09-14 • via Nuitee
B
Blanca • family
10
Pros:

Clean place

2025-07-27 • via Nuitee
E
Elisa • partner
10
Pros:

Staff is very nice! We like this hotel name. I think we will always book with Candlewood always. Room was amazing and nice!

2025-07-14 • via Nuitee
T
Tahitia • family_with_children
10
Pros:

The lady that checked me in was very nice room was clean everything I liked about it

2025-03-23 • via Nuitee
A
Adrian • family
10
Pros:

Great place to stay.

2024-11-22 • via Nuitee
I
Isaac • family_with_children
2
Pros:

Systems were down, couldn’t check in. Cancelled with Expedia and Candlewood wouldn’t allow a refund to us and we never could check in to our room.

2024-07-22 • via Nuitee
R
Ronald
8
Pros:

No room freshening.

2024-06-05 • via Nuitee
A
Anthony
2
Pros:

The staff behind the desk was wonderful and helpful. M Expedia was terrible, I will never use third party booking again. No rooms were available and Expedia did not respond to the Candlewood staff to let us know we did not have a room. The Candlewood staff helped us find accommodations at another motel.

Candlewood 5 stars
Expedia 0 stars (negative if possible)

2024-05-12 • via Nuitee
J
John
8
Pros:

Nice spot

2024-02-19 • via Nuitee
S
saul
6
Pros:

It was ok nothing out of the ordinary,

2024-02-04 • via Nuitee
J
Jennifer
10
Pros:

Na

2023-02-26 • via Nuitee
C
Curtis
8
Pros:

2023-01-17 • via Nuitee
J
Jon
6
Minimal in Midland
Pros:

Confusion at the desk about my reservation - wrong credit card # (not my card) on the sign in sheet. Room A/C inoperable except for “fan on”. Hot water at sink was a string width - room 215. No breakfast - thought it was provided, but obviously I was wrong. Definitely a lesser experience.

2022-12-09 • via Nuitee
S
Sheila
10
Pros:

Clean room and very nice room.

2022-10-25 • via Nuitee
E
Eloisa
6
Pros:

2022-01-08 • via Nuitee
J
Jumar Alejandro
8
Pros:

Y

2021-12-16 • via Nuitee
S
Susan
10
Pros:

Everything was wonderful. Very clean but not obnoxious smelling. The room was spacious and the bed very comfortable. We will definitely stay here again.

2021-12-14 • via Nuitee
V
Verified traveler
10
Pros:

Good clean atmosphere.

2021-06-14 • via Nuitee
S
Samantha
2
😡😡😡
Pros:

Booked the room and paid and while pulling into the parking lot received a call that my reservation was canceled due to lack of rooms

2021-06-14 • via Nuitee
D
Daniel
10
Quick One
Pros:

Quick overnight stay. Everything was great.

2021-05-28 • via Nuitee