Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent food
Great service
Cons:
Cleanliness issues
Value for money concerns

Categories

Cleanliness
8.2
The hotel was noted to not be very clean, with food trays left outside and noise issues.
Service
9.7
One of the best hospitality teams encountered, with staff providing warm and personal service.
Location
9.7
The location is close to the beach and considered central, though Patong beach can be chaotic at times.
Room Quality
9.2
Rooms are modern and clean, but there were issues with noise and room types.
Amenities
9.7
Excellent amenities including pools, gym, and a good breakfast spread.
Value for Money
7.7
Some guests found it to be dismal value for money considering cleanliness issues.
Food and Beverage
9.7
Breakfast was varied and good; food quality was highlighted positively.
Overall Experience
9.7
Many guests enjoyed their stay and praised the service and food.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:24

Property Description

Luxurious Accommodation
Experience comfort and style at Four Points by Sheraton Phuket Patong Beach Resort. Each room is thoughtfully designed with modern amenities like air conditioning, flat-screen TV, and a private bathroom. Upgrade to a room with a balcony and sea views for an even more unforgettable stay.

Delicious Dining Options
Indulge in a variety of culinary delights at our on-site restaurant offering Steakhouse, Thai, and local cuisine. With options for vegetarian, dairy-free, and halal diets, there's something for everyone to enjoy. Start your day right with a buffet breakfast featuring continental and Full English/Irish options.

Family-Friendly Facilities
Make lasting memories with your loved ones at our resort, which boasts a children's playground and a kids' club. Relax by the outdoor swimming pool, work out at the fitness centre, or unwind on the terrace. Our attentive staff, 24-hour front desk, and concierge service are always ready to make your stay exceptional.

Book now for an unforgettable stay at Four Points by Sheraton Phuket Patong Beach Resort.

Important information:

- Please present the same credit card used to guarantee your booking when checking in / making payment at the hotel.
- This property offers limousine services at an additional charge. Guests are kindly requested to inform the property 48 hours in advance if they wish to make use of this service.
- A security deposit of THB 1500 per night is required on arrival. This will be collected by credit card. The amount should be released back to your credit card automatically within 14 days after check-out.
- Guests checking out prior to their confirmed departure date will incur one night's accommodations early departure fee.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HKT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 12 years old and over stay for THB 1,400 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 6965 reviews
Cleanliness: 8.2
Service: 9.7
Location: 9.7
Room Quality: 9.2
Amenities: 9.7
Value for Money: 7.7
Food and Beverage: 9.7
Overall Experience: 9.7
S
SHENG CHUN • couple • tw
9
2026-06-27 • via Nuitee
N
NADIR • family_with_children • az
10
2026-06-27 • via Nuitee
A
ABDULLAH • couple • sa
10
2026-06-26 • via Nuitee
D
Dominik • couple • hu
10
2026-06-26 • via Nuitee
S
Sagit • couple • il
2
2026-06-24 • via Nuitee
L
Linoy • couple • il
8
Pros:

מיקום טוב, צוות נחמד, שירות מעולה

2026-06-24 • via Nuitee
M
MOR • couple • il
8
Pros:

המלון במיקום מעולה
סאמר בקבלה הייתה מהממת !!!!

Cons:

היה ריח נורא בחדרים של הבריכה, שילמנו אקסרה עבור החדר והיה ריח מזעזע גם כשהחליפו חדר הריח נשאר

2026-06-24 • via Nuitee
M
Mahmod • couple • il
8
מלון ממש טוב והמיקום שלו רחוק 10 ד ברגל לפאטונג
Pros:

הכל ואוו, הארוחת בוקר מדהימה וטעימה הגישה לבריכה זה אחלה דבר

Cons:

הניקיון לא משהו בחדרים

2026-06-23 • via Nuitee
A
aker • solo_traveller • il
8
Pros:

שירות מעולה

Cons:

קצת מרוחק

2026-06-22 • via Nuitee
L
Lance • extended_group • us
10
Pros:

All of your staff, including Bill, Hoff and security guards were exceptional and very professional and super polite!! it made me feel at home every time I made I would like to say a big thank you to Summer who checked us all in and made us feel comfortable with her kindness and professional work ethic I’m sure she’s one of your top employees.
Your whole staff was incredible!! Thank you very much. I look forward to staying here again.

2026-06-22 • via Nuitee
S
sivan • solo_traveller • il
10
2026-06-22 • via Nuitee
R
Ranabir • extended_group • bd
1
Pros:

Location and breakfast very good.

Cons:

House keeping service verry worst also there service. They cant refill body wash and shampoo. Shower tiles condition not clean.

2026-06-22 • via Nuitee
H
Hannah • couple • tz
10
2026-06-22 • via Nuitee
S
Steven 77_ • solo_traveller • hu
9
Pros:

A medence környéke. Tisztaság. Személyzet kedves volt.

Cons:

Nagyon messze volt a szoba a hotel lobbytol és körülményes a folyóson a szoba számozás. Meg lehet szokni mondjuk a 3.naptol. Nagy a nyüzsgés a lobbynal. Nagyon sok ember és busz.

2026-06-21 • via Nuitee
M
Meital • couple • il
4
לא ממליצה כלל על המלון בטח לא על חדרי הגישה לבריכה
Pros:

המיקום של המלון מצויין

Cons:

הזמנו חדר עם גישה לבריכה
כשפותחים את הוילון של המרפסת יש ממש ממול מיטות שיזוף שמשמשות את כל האורחים במלון
ממש מרגישים שאנשים משקיפים לתוך החדר ביקשנו לעבור לחדר אחר עם יותר פרטיות אבל לא היה להם וכשרצינו לבטל חייבו אותנו בתשלום של לילה אחד למרות שלא נשארנו מלון שמכבד את עצמו לא היה גובה סכום כזה

2026-06-21 • via Nuitee
A
Ali Burak • couple • tr
10
Her şeyi ile mükemmel bir deneyimdi.
Pros:

Konumu itibarı ile direkt sahilde olmasından, tüm yemeklerin helal sertifikalı olmasından, temizliğe ve müşteri memnuniyetine verdikleri önemden en önemlisi de güler yüzlü olmalarından çok memnun kaldım.

2026-06-20 • via Nuitee
P
Pari • couple • my
6
Pros:

Location

Cons:

Hotel layout

2026-06-20 • via Nuitee
J
Jeanne • solo_traveller • nl
9
Beautiful hotel
Pros:

Ontbijt was geweldig. Personeel ook, vooral Gift was geweldig attent en heeft het een mooie vakantie ervaring voor ins gemaakt. Hygienisch en mooi interieur. Zwembad met uitzicht op strand is ook prachtig.

Cons:

Jammer geen lift naar pool deck, maar personrel help.
Ook maar 1 lift.

2026-06-20 • via Nuitee
E
eliamir • family_with_children • il
10
Pros:

נקי מסודר , צוות קשוב ושרותי

2026-06-19 • via Nuitee
S
Summaiya • solo_traveller • pk
10
Pros:

Yes very very nice

Cons:

All vwry nice

2026-06-19 • via Nuitee