Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Excellent food
Great service
Cons:
Cleanliness issues
Value for money concerns

Categories

Cleanliness
8.2
The hotel was noted to not be very clean, with food trays left outside and noise issues.
Service
9.7
One of the best hospitality teams encountered, with staff providing warm and personal service.
Location
9.7
The location is close to the beach and considered central, though Patong beach can be chaotic at times.
Room Quality
9.2
Rooms are modern and clean, but there were issues with noise and room types.
Amenities
9.7
Excellent amenities including pools, gym, and a good breakfast spread.
Value for Money
7.7
Some guests found it to be dismal value for money considering cleanliness issues.
Food and Beverage
9.7
Breakfast was varied and good; food quality was highlighted positively.
Overall Experience
9.7
Many guests enjoyed their stay and praised the service and food.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:24

Property Description

Luxurious Accommodation
Experience comfort and style at Four Points by Sheraton Phuket Patong Beach Resort. Each room is thoughtfully designed with modern amenities like air conditioning, flat-screen TV, and a private bathroom. Upgrade to a room with a balcony and sea views for an even more unforgettable stay.

Delicious Dining Options
Indulge in a variety of culinary delights at our on-site restaurant offering Steakhouse, Thai, and local cuisine. With options for vegetarian, dairy-free, and halal diets, there's something for everyone to enjoy. Start your day right with a buffet breakfast featuring continental and Full English/Irish options.

Family-Friendly Facilities
Make lasting memories with your loved ones at our resort, which boasts a children's playground and a kids' club. Relax by the outdoor swimming pool, work out at the fitness centre, or unwind on the terrace. Our attentive staff, 24-hour front desk, and concierge service are always ready to make your stay exceptional.

Book now for an unforgettable stay at Four Points by Sheraton Phuket Patong Beach Resort.

Important information:

- Please present the same credit card used to guarantee your booking when checking in / making payment at the hotel.
- This property offers limousine services at an additional charge. Guests are kindly requested to inform the property 48 hours in advance if they wish to make use of this service.
- A security deposit of THB 1500 per night is required on arrival. This will be collected by credit card. The amount should be released back to your credit card automatically within 14 days after check-out.
- Guests checking out prior to their confirmed departure date will incur one night's accommodations early departure fee.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HKT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 12 years old and over stay for THB 1,400 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 6545 reviews
Cleanliness: 8.2
Service: 9.7
Location: 9.7
Room Quality: 9.2
Amenities: 9.7
Value for Money: 7.7
Food and Beverage: 9.7
Overall Experience: 9.7
S
sofia • family_with_children • il
9
2026-04-04 • via Nuitee
גילה סלוק • family_with_children • il
8
מלון עם פוטנציאל שחייב לשפר את מתקניו
Pros:

המלון גדול ויפה, ארוחת בוקר עשירה

Cons:

הצק אין היה ארוך והיתה תחושה שפקידת הקבלה לא יודעת מה עליה לעשות, בריכת האינפיניטי היתה עכורה, בלובי חם מאוד אז מקום לשבת עם חברים או משפחה .

2026-04-03 • via Nuitee
C
Christina • couple • au
10
Pros:

My second time staying here - cannot fault!! Staff are amazing, clean rooms and facilities. Buffet breaky is the best I’ve had!!

2026-04-03 • via Nuitee
F
fahad • couple • sa
10
2026-04-03 • via Nuitee
V
vered • couple • il
7
2026-04-03 • via Nuitee
M
Manzon • extended_group • au
10
2026-04-03 • via Nuitee
E
Elizabeth • couple • il
10
2026-04-02 • via Nuitee
M
moshe • family_with_children • il
6
2026-04-02 • via Nuitee
S
Singh • couple • in
8
2026-04-02 • via Nuitee
S
shy • couple • it
1
i am so sad
Cons:

This, obviously, in my opinion, is the worst hotel I've ever stayed in. The name and the two pools are just an optical illusion. Behind it, there's poor service, broken sinks, and rooms positioned in a confusing way in a hotel that hosts guests without even the slightest bit of selection. We couldn't even enjoy the pool because of a family with children who splashed water on us and screamed . we stayed wake up all night until four in the morning. Because some girls next door were having a party, the guard even laughed in our face when we complained. The next day, the manager came very kindly to apologize for everything that had happened. We wanted to leave and ask for a refund, but in exchange, he offered us a room "upgrade" . The room was the same, half a meter larger on an even more inconvenient floor. We ordered food from outside that we wanted to eat at the tables, but this too was forbidden. Whatever type of service we asked for, we were denied. I never want to return to this hotel again.

2026-04-01 • via Nuitee
P
Pubordin • extended_group • th
10
2026-03-31 • via Nuitee
L
Lucia • family_with_children • uy
10
Pros:

La ubicación frente a la playa . Las instalaciones del hotel . El servicio muy bueno y a 20 cuadras del centro de Patong . Zona tranquila

Cons:

Nada

2026-03-31 • via Nuitee
T
Torres • family_with_children • us
10
Pros:

Everything was great

Cons:

Nothing

2026-03-31 • via Nuitee
A
Aysan • solo_traveller • au
10
2026-03-31 • via Nuitee
A
Ann-Louise • couple • gb
8
Great location, good modern hotel with Thai charm built in
Pros:

Nice that it is a little further away from the madness of Patong. Pools lovely, staff very friendly and service good

Cons:

We had a premium sea view room to start with but found it very noisy and also because of the trees you can’t see the sea. So moved to a premium pool access room for the final 5 nights which was great

2026-03-30 • via Nuitee
P
Pamela • couple • de
7
Alles in allem ein schönes Hotel mit allem, was man braucht. Schöne und saubere Zimmer.
Pros:

Schöne und saubere Hotelanlage, Frühstück war reichhaltig mit viel Auswahl, Zimmer waren angenehm von der Größe. Betten und vor allem Kissen (Auswahl zwischen Feder und Schaumstoffkissen) bequem. Die Poolanlange war sehr schön. Direkt am Strand von Patong gelegen. Einkaufsmöglichkeiten in Laufweite gut erreichbar. Eine ruhige Gegend, aber dennoch nicht abgelegen. Personal ist freundlich.

Cons:

Die Zimmertüren schließen leider laut, das ist schade.
Beim Checkin wurde man mehrfach darauf hingewiesen, dass man ein Zimmer (in unserem Fall) ohne Balkon und besondere Aussicht hat, Das war für uns ok, da so gebucht, man wurde von der Rezeptionistin 1-2 mal zu viel (fast vorwurfsvoll) darauf hingewiesen. Zudem wurden sogenannte "packages" (Konsum-Budgets für den VErzehr im Hotel) ziemlich heftig angepriesen (ein einfacher HInweis hätte gereicht, keine 3-4 fache Wiederholung mit vehementen Hinweis, dass man diese nur beim Check-in Buchen kann). Daher war die Check-in Erfahrung etwas seltsam, auch nicht Asia-like, lag aber wohl an der Rezeptionistin, da alle anderen Rezeptionsmitarbeite sehr hilfreich und zuvorkommend waren.
Eine kleine Anmerkung, die leider etwas nervig war: die "poolboys", die bei der Handtuchausgaben beschäftigt sind, meinten untereinander an einem der Nachmittage eine kleine Muay Thai Box-Übung auf der Wiese an der Poolanlage zu veranstalten. Das war ziemlich nervig, da die Boxschläge in die Trainingshandschuhe doch recht laut sind, war aber nur eine halbe Stunde.

2026-03-30 • via Nuitee
L
laila • family_with_children • il
10
Pros:

מלון מהמם ,השירות מדהים
2 חדרי אוכל עם מבחר גדול ,
קרוב לבית חבד ..

2026-03-30 • via Nuitee
T
Tair • couple • il
10
2026-03-30 • via Nuitee
W
Werner • family_with_children • at
8
2026-03-30 • via Nuitee
J
Janos • family_with_children • hu
10
2026-03-29 • via Nuitee