Residence Inn by Marriott Merida

Hotels
•
Residence Inn
9.1 (238 reviews)
Calle 3-A No 272 X 20 A, Colonia Xcumpich , Mérida , mx

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Ample rooms
Friendly staff
Good location
Nice amenities
Cons:
Cleanliness issues
Water pressure problems
Food repetition

Categories

Cleanliness
8.24
Some reviews mentioned cleanliness issues such as dirty walls and mold smell.
Service
9.71
The staff is frequently described as kind and attentive.
Location
9.75
Multiple reviewers praised the location, mentioning it is convenient and close to attractions.
Room Quality
8.7
Rooms are described as spacious and equipped, though some issues with mattress quality were noted.
Amenities
9.23
Amenities like a full kitchenette and breakfast options were highlighted positively.
Value for Money
8.69
Perception of price and services offered varied, with some mentioning the price as high considering the issues.
Food and Beverage
8.74
Food quality received mixed reviews; some found it repetitive.
Overall Experience
9.71
Most reviewers expressed satisfaction with their overall stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:07

Property Description

Luxurious Accommodation
Residence Inn by Marriott Merida offers a luxurious stay with modern amenities including air conditioning, flat-screen TV, and free toiletries.

Convenient Facilities
Enjoy the convenience of on-site facilities such as an outdoor pool, fitness center, and a restaurant.

Ideal Location
Located near Conventions Center Century XXI and Mundo Maya Museum, this non-smoking property is the perfect choice for travelers visiting Merida.
Book your stay at Residence Inn by Marriott Merida for a memorable and comfortable experience.

Important information:

When traveling with pets, please note that an extra charge of 20 USD per pet, per night and cleaning fee of 50 USD applies.

Our façade is undergoing maintenance, we apologize in case this may cause any inconvenience during the day. We are committed to avoiding setbacks during rest hours.

If you have any questions, please contact the hotel.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MID

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People 13 years old and over stay for US$31 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 238 reviews
Cleanliness: 8.24
Service: 9.71
Location: 9.75
Room Quality: 8.7
Amenities: 9.23
Value for Money: 8.69
Food and Beverage: 8.74
Overall Experience: 9.71
L
Lynnette • couple • ca
8
Thank you for great stay.
Pros:

Great breakfast. Kind and helpful staff

Cons:

Birds continued to fly into pool glass enclosure and die. Leaving feces and feather and carcasses. Please post outlines of birds on windows to negate this problem.

2026-04-02 • via Nuitee
T
teodora • couple • mx
10
2026-03-17 • via Nuitee
A
Alejandro • family_with_children • mx
10
2026-01-24 • via Nuitee
K
Kim Nicole • solo_traveller • us
10
Staff is wonderful because I’m going through a rough time in my life and they have been so supportive and caring watchin
Pros:

The staff,

Cons:

N/A

2026-01-24 • via Nuitee
V
Vilialda • couple • mx
1
2026-01-14 • via Nuitee
D
debora • family_with_children • mx
6
Pros:

Ubicacion

Cons:

Fui a ese hotel muchas veces y siempre ok. Esta vez lo vi muy deteriorado sucio
En nuestro cuarto el piso levantado. La regadera mal. Espero mejore porque la ubicación me encanta

2026-01-07 • via Nuitee
C
Cindy Vanessa • family_with_children • mx
5
Hotel bonito bien ubicado.
Pros:

El espacio de la habitaciones es amplio.

Cons:

Las paredes de las habitaciones estan muy sucias.

2025-12-25 • via Nuitee
E
eljonnyw • couple • mx
10
2025-12-08 • via Nuitee
N
Nyrvah • family_with_children • us
8
2025-12-05 • via Nuitee
N
Nyrvah • family_with_children • us
8
Pros:

Comfort, accessibility, staffing

Cons:

Water pressure and water temperature

2025-12-05 • via Nuitee
J
JUAN JOSE • couple • mx
7
Pros:

El espacio

Cons:

No ponen agua y muy poco jabón.

2025-12-04 • via Nuitee
R
Ricardo • family_with_children • mx
9
Recomendable
Pros:

Excelente todo . Ubicacion , atención del personal , instalaciones y habitaciones muy amplias . Éxito

2025-12-03 • via Nuitee
I
Itkina • family_with_children • mx
8
2025-11-27 • via Nuitee
B
brian85 • couple • fr
10
2025-11-12 • via Nuitee
M
María Esperanza • couple • gt
10
Todo bien
Pros:

Excelente

Cons:

Todo bien

2025-10-31 • via Nuitee
V
Vital • family_with_children • be
10
2025-10-30 • via Nuitee
R
Ruben • family_with_children • mx
9
2025-10-30 • via Nuitee
E
Eduardo • couple • mx
9
2025-10-27 • via Nuitee
A
AlSANTOSPAMP • solo_traveller • es
9
2025-10-21 • via Nuitee
T
Thala
10
Pros:

Excellent night stay, personnel was very friendly and highly commited to attend our needs. Definitively, I will come back.

2025-10-06 • via Nuitee