ODSweet Duomo Milano Hotel

Hotels
9 (1500 reviews)
Piazza Duomo Angolo Via Mazzini , Milan , IT

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Unique room amenities
Cons:
Issues with room temperature
Closed facilities
Average food quality

Categories

Cleanliness
8.5
General comments about cleanliness are positive, but one review indicates that loudness and issues in the room impacted the experience.
Service
10
Most reviews highlight the helpfulness and friendliness of the staff, especially the receptionists.
Location
10
Numerous reviews praise the excellent location of the hotel, very positively affecting the overall experience.
Room Quality
8.5
Rooms are described as spacious and uniquely decorated but have some issues with temperature control.
Amenities
8.5
Amenities are appreciated, but some negative aspects such as closed facilities were mentioned.
Value for Money
9
While the hotel offers a good experience, some find the pricing misaligned with expectations based on service and amenities.
Food and Beverage
8
Feedback indicates that food quality is average but prices are considered high, impacting the perceived value.
Overall Experience
9.5
Overall, guests had a great experience, combining positive feedback about staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:33

Property Description

Unique Design Inspired by Sweet Products

The ODSweet Duomo Milano Hotel offers a uniquely designed 4-star superior experience, with rooms and suites characterized by marshmallow pink and chocolate brown decor. Each accommodation is equipped with modern amenities such as air conditioning, soundproofing, and a satellite flat-screen TV, ensuring a comfortable stay for all guests.

Rooftop Bar with Panoramic Views

Guests can unwind and take in breathtaking views of Milan Cathedral from the rooftop bar and panoramic terrace. This serene setting provides the perfect backdrop for relaxation after a day of exploring the city.

Prime Location Near Top Attractions

Conveniently situated in Milan city centre, just a stone's throw away from Duomo Square, the hotel is in close proximity to various tourist hotspots including the Galleria Vittorio Emanuele II, the Palazzo Reale, and La Scala Theatre. Experience the best of Milan right at your doorstep at ODSweet Duomo Milano Hotel.

To experience luxury and comfort in the heart of Milan, book your stay at ODSweet Duomo Milano Hotel today.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIN

Location

Guest Reviews

9
Based on 1500 reviews
Cleanliness: 8.5
Service: 10
Location: 10
Room Quality: 8.5
Amenities: 8.5
Value for Money: 9
Food and Beverage: 8
Overall Experience: 9.5
S
Steven • couple • au
10
Pros:

Beautiful layout and great location, with the most wonderful staff. Top floor restaurant was so good.

2026-11-08 • via Nuitee
S
Stephanie • couple • gb
10
Absolutely perfect from the moment we checked in to the moment we checked out.
Pros:

We loved the location and the novelty value of this hotel with its wonderfully pink rooms, gloriously comfortable. It was booked as a birthday treat to stay here and it really felt like one! The team met my request for a marshmallow themed room and they dressed it knowing it was my birthday.
We have never slept in a bed so comfortable, and the sweet scented toiletries made it even more perfect! Even the carpet felt lush!
Breakfast on the rooftop was exceptional, tasty and well balanced with a lovely ambiance.

Cons:

Nothing!

2026-11-07 • via Nuitee
H
Hozelito • couple • il
10
Pros:

הצוות השירותי מאוד, הניקיון החדר הנעים המיקום המצוין וארוחת בוקר טובה ברופטופ .נציין לשבח את May מהקבלה על הלבביות והמקצועיות.

Cons:

כלום

2026-11-06 • via Nuitee
Y
Youlia • couple • es
1
Poor soundproofing, broken promises and zero accountability
Cons:

A deeply disappointing experience, made considerably worse by the hotel's attitude towards its guests.

Our room (560) had such poor soundproofing that we had no choice but to request a change. Quite ironic for a hotel whose website explicitly advertises soundproofed rooms. We were eventually moved to room 420, a lower-category room without the view.

While we appreciated the room change, both receptionists explicitly assured us that compensation would be offered. After waiting for the hotel to contact us, we eventually had to chase them ourselves, only to be told that they would offer absolutely nothing.

Their alternative? A 15% discount on a future stay. An interesting proposition, considering they have given us very little reason to ever return.

Even a complimentary breakfast or another small gesture would have shown some basic consideration. Instead, we encountered silence, contradictory communication and a complete unwillingness to take responsibility.

The real issue here is not just the uncomfortable room, but the fact that staff make promises that management apparently has no intention of honouring.

A hotel is judged not only by how it treats guests when everything goes well, but by how it handles things when it gets things wrong. This hotel failed spectacularly at the latter.

We certainly won't be returning, and would advise future guests to think twice.

2026-11-05 • via Nuitee
صالح • couple • ae
10
شكرا ع الترقيه ❤️❤️
Pros:

كل شي جميل

Cons:

كل شي جميل

2026-11-05 • via Nuitee
F
FAISAL • couple • sa
10
2026-11-04 • via Nuitee
C
Cristina • couple • es
10
Espectacular
Pros:

El disseny

Cons:

Tot m’ha agradat

2026-11-04 • via Nuitee
T
Tanya • couple • us
10
2026-11-04 • via Nuitee
A
Agnes • extended_group • hu
10
2026-11-03 • via Nuitee
S
Shai Barkai • couple • il
9
Pros:

The bed was very good.
The location is excellent.
The stuff very friendly and helpful.

Cons:

Breakfast better be buffet.

2026-11-03 • via Nuitee
T
tamer • solo_traveller • il
10
2026-11-02 • via Nuitee
I
IOANNIS • solo_traveller • gr
8
2026-11-02 • via Nuitee
S
Saeed • couple • ae
10
Pros:

الغرفه وسيعه ممتازه التكيف النقطة الوحيده اللي سيئه لأنه مسكرينه كامل

2026-11-02 • via Nuitee
L
Linda • couple • ie
6
Pros:

Boutique hotel in central location. Lovely toiletries in room. Luxurious interior of room. Very comfortable bed. Excellent amenties in room like Dyson hairdryer,free mini bar. Complimentary drinks on arrival. Very helpful and pleasant staff

Cons:

The noise ! Horrendous noise from neighbouring establishment who played very loud music every night until 4am. Couldn't get any sleep. Was exhausted when checking out

2026-11-02 • via Nuitee
J
Jessica • couple • pt
9
Tudo muito bom!!!
Pros:

Localização espetacular, maior parte do staff era simpático

Cons:

Nada

2026-11-02 • via Nuitee
M
Miguel Ángel • couple • es
10
2026-11-01 • via Nuitee
E
Ece • couple • tr
9
Herşey çok güzeldi. Teşekkürler 🤩
Pros:

Merkezi konumda olması çok iyi,
Yemekleri, içkileri ve hizmet kalitesi çok iyi.
Tüm temizlik ürünleri harikaydı 😍 Şampuan, krem, sabun, losyon…

Cons:

Geceleri biraz gürültülüydü ve odada şahsi olarak klima yok. Merkezi sistemdi ve dolayısıyla sıcaklık ayarına istediğiniz gibi müdahale edemiyorsunuz. Duomo meydanındaki barlar gece 2ye kadar yüksek ses müzik çaldığı için meydana bakan odalara biraz ses geliyordu ve Tramvaylar nerdeyse sabaha kadar hiç durmuyor

2026-11-01 • via Nuitee
A
Anna • family_with_children • ca
9
2026-10-28 • via Nuitee
A
Alexander • family_with_children • us
10
Pros:

Unique chocolate themed hotel with a great location next to the Piazza del Duomo and Vittorio Emanuel II Gallery. The comfortable and modern rooms and rooftop restaurant were excellent.

2026-10-28 • via Nuitee
H
Hélène • couple • ca
9
Chocolaté et merveilleux ! willy wonka serait bien heureux !
Pros:

Emplacement idéal
Le personnel est fantastique
Revivre notre enfance par moment
L’hôtel est super et les restaurants sont magnifiques.
Je recommande !

Cons:

Tapis dans les chambres

2026-10-27 • via Nuitee