Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
High prices
Pool accessibility issues

Categories

Cleanliness
8.08
General cleanliness mentioned positively, but one review pointed out discomfort with room temperature control suggesting maintenance issues.
Service
8.65
Multiple reviews highlight friendly and attentive staff.
Location
8.69
Reviews commonly mention great location, especially near the train station.
Room Quality
8.04
Mixed reviews on room quality, with some mentioning discomfort and outdated decor.
Amenities
8.27
Some issues with amenities' accessibility and usability were noted, particularly with pool and sauna.
Value for Money
8.03
Some reviews noted high prices relative to the offered quality.
Food and Beverage
8.48
Breakfast and restaurant services received positive mentions.
Overall Experience
8.15
Overall experience is positive but noted a few concerns impacting satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:45

Property Description

Impressive Panorama and Convenient Location
Nestled amidst the stunning Zugerberg Plateau and Swiss Alps, Parkhotel offers a picturesque setting just moments from Zug Train Station.

Luxurious Amenities
Indulge in the indoor pool, sauna, and well-equipped fitness centre. The modern rooms boast elegant decor, cable TV, and complimentary minibar with mineral water.

Culinary Delights and Relaxation
Savor Swiss and international delicacies at the upscale restaurant, or unwind with a drink at the Living Room & Terrace. End the day at the Davidoff Smoker’s Lounge with premium cigars and spirits.

Ready to experience luxury and comfort at Parkhotel? Book your stay now for an unforgettable getaway.

Important information:

If you need to cancel your booking, please do it online or contact booking.com customer service. Online bookings can not be canceled with the hotel directly.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 239 reviews
Cleanliness: 8.08
Service: 8.65
Location: 8.69
Room Quality: 8.04
Amenities: 8.27
Value for Money: 8.03
Food and Beverage: 8.48
Overall Experience: 8.15
O
Oran • solo_traveller • gb
6
2026-11-06 • via Nuitee
A
Alphonsius • couple • ch
10
City trip
Pros:

Always good, excellent hotel, all round

2026-10-24 • via Nuitee
H
Hugo Daniel • family_with_children • ca
7
2026-10-20 • via Nuitee
T
tim • solo_traveller • us
10
I had a nice relaxing stay.
Pros:

Great location and super friendly staff.

Cons:

Nothing

2026-10-13 • via Nuitee
S
shahram • solo_traveller • ch
4
zero ospitalità
Pros:

posizione

Cons:

receptionista italiana antipatica ha telefonato un sacco di volte per il check out nonostante l hotel fosse mezzo vuoto e mj ha negato un ombrello dato che pioveva (era pieni di ombrelli per gli ospiti)

2026-10-11 • via Nuitee
J
Joerg • solo_traveller • de
10
2026-10-09 • via Nuitee
I
Iacob • couple • ro
10
2026-10-08 • via Nuitee
T
Thmas • family_with_children • dk
9
I will 100% stay there again.
Pros:

Great hotel, little expensive. Very good breakfast.

Cons:

Slow check-in.

2026-09-19 • via Nuitee
I
Ivan • solo_traveller • rs
10
2026-09-09 • via Nuitee
A
alison • solo_traveller • gb
8
2026-09-07 • via Nuitee
A
Adrian • solo_traveller • uy
8
2026-09-06 • via Nuitee
M
Marielle • extended_group • ch
10
gerne wieder☺️
Pros:

sehr ruhig und freundlich

Cons:

nichts

2026-09-06 • via Nuitee
C
costel • couple • fr
10
2026-09-05 • via Nuitee
M
Maryam • couple • ae
10
إقامة مريحة وجيدة .
Pros:

الموقع ممتاز بجانب السوق وقربه من كل شي،موظفين الاستقبال لطيفين وخدومين ، الفطور ممتاز ،موظفين المطعم طيبين جداً وخدومين يستقبلونك بايتسامة وود ، الجناح كبير ومريح ، التكييف ممتاز وبارد .

Cons:

الحمام حجمه جيد وكبير يحتاج الى تجديد فقط ، المغسل صغير جداً يصلح للاطقال فقط .

2026-08-30 • via Nuitee
A
Abdulmunaim • family_with_children • ae
7
مقبول لحد ما
Pros:

قريب من الخدمات

Cons:

الحمامات قديمة الي حد ما

2026-08-30 • via Nuitee
S
Stefan • couple • be
8
Cons:

Airco luidruchtig

2026-08-25 • via Nuitee
S
Solrun • solo_traveller • dk
10
2026-08-24 • via Nuitee
G
Ghata • solo_traveller • us
8
The staff was excellent. From front desk to housekeeping.
Pros:

Rooms were modern

Cons:

The bathrooms weren’t the best. Water went everywhere

2026-08-20 • via Nuitee
C
Christina • solo_traveller • ie
8
Pros:

Breakfast area and options were nice, deco was also nice. I had dinner one night in hotel and the quality was good. Room itself was okay hardwood floors showed dust very easily. I was lucky not many people were walking up and down the corridor.

Cons:

I did not like that swimming pool was in a different building without being easy and obvious how to access. It also felt like it was more public pool for a different complex, and rather empty without any staff. Also be prepared your card will be blocked for the full rate plus extra for each day my case 100 chf extra.

2026-08-14 • via Nuitee
S
Samuel • couple • ch
8
2026-08-14 • via Nuitee