Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
High prices
Pool accessibility issues

Categories

Cleanliness
8.08
General cleanliness mentioned positively, but one review pointed out discomfort with room temperature control suggesting maintenance issues.
Service
8.65
Multiple reviews highlight friendly and attentive staff.
Location
8.69
Reviews commonly mention great location, especially near the train station.
Room Quality
8.04
Mixed reviews on room quality, with some mentioning discomfort and outdated decor.
Amenities
8.27
Some issues with amenities' accessibility and usability were noted, particularly with pool and sauna.
Value for Money
8.03
Some reviews noted high prices relative to the offered quality.
Food and Beverage
8.48
Breakfast and restaurant services received positive mentions.
Overall Experience
8.15
Overall experience is positive but noted a few concerns impacting satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:45

Property Description

Impressive Panorama and Convenient Location
Nestled amidst the stunning Zugerberg Plateau and Swiss Alps, Parkhotel offers a picturesque setting just moments from Zug Train Station.

Luxurious Amenities
Indulge in the indoor pool, sauna, and well-equipped fitness centre. The modern rooms boast elegant decor, cable TV, and complimentary minibar with mineral water.

Culinary Delights and Relaxation
Savor Swiss and international delicacies at the upscale restaurant, or unwind with a drink at the Living Room & Terrace. End the day at the Davidoff Smoker’s Lounge with premium cigars and spirits.

Ready to experience luxury and comfort at Parkhotel? Book your stay now for an unforgettable getaway.

Important information:

If you need to cancel your booking, please do it online or contact booking.com customer service. Online bookings can not be canceled with the hotel directly.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children ages 2 and older are allowed.
    Children from 2 years old to 3 years old stay for free when using an available cot.
    People 13 years old and over stay for CHF 100 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CHF 25 per day.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.3
Based on 207 reviews
Cleanliness: 8.08
Service: 8.65
Location: 8.69
Room Quality: 8.04
Amenities: 8.27
Value for Money: 8.03
Food and Beverage: 8.48
Overall Experience: 8.15
D
Daniel • couple • gb
10
2026-03-12 • via Nuitee
A
Albert • couple • ch
8
Un bel hôtel proche du centre et facile d’accès.
Pros:

Accueil, emplacement, facilité de parking.

Cons:

Pour un 4 étoiles on vous demande un peu trop le no de votre chambre lors du petit déjeuner. Une meilleure répartition des tâches éviterais une organisation peu structurée.
Sauna vraiment très petit.

2026-03-09 • via Nuitee
P
Petra • family_with_children • ch
8
2026-03-05 • via Nuitee
P
Pieter Alexander • extended_group • nl
7
Prima hotel om in te verblijven en zeer centraal gelegen
Pros:

Locatie, ontbijt, kamer, allemaal prima

Cons:

De bar, ik kom al jaren in het Parkhotel en vroeger hadden ze een hele knusse leuke bar.
Weliswaar kon je er roken maar de bar was top!
Helaas hebben zij deze afgebroken en een moderne kille bar in de hal geplaatst!

2026-03-03 • via Nuitee
D
Dino • solo_traveller • ba
10
2026-02-28 • via Nuitee
A
Antonia • couple • de
8
Pros:

Top Lage
Großes Zimmer

Cons:

Keine Kaffeemaschine
Bad eher älterer Natur (gibt wohl auch renovierte Zimmer)
Ganz schlechte Beleuchtung Abends (tagsüber aber durch große Fenster schönes Licht)

2026-02-26 • via Nuitee
P
Peter • couple • ch
8
2026-02-11 • via Nuitee
S
Stephen • family_with_children • gb
10
2026-01-28 • via Nuitee
M
Miriam • couple • de
9
2026-01-22 • via Nuitee
S
Sandra • solo_traveller • ch
8
2026-01-21 • via Nuitee
E
Erlinda • couple • ch
8
2026-01-21 • via Nuitee
J
Jason • solo_traveller • nl
8
Prettig
Pros:

Fijne locatie in de buurt van station Zug. Goed ontbijt, avondeten en vriendelijk personeel.

Cons:

De kamer was erg ouderwets en leek totaal niet op de geadverteerde kamers.

2026-01-20 • via Nuitee
R
Rita • couple • de
8
2026-01-19 • via Nuitee
S
Susanne • solo_traveller • ch
9
Pros:

Die Lage ist hervorragend. Das Zimmer war top sauber und das Bett sehr bequem. Das Personal sehr freundlich und hilfsbereit.

2026-01-19 • via Nuitee
Y
Yannick • family_with_children • ch
10
2026-01-19 • via Nuitee
G
Gianfrancesco • couple • ch
7
2026-01-18 • via Nuitee
A
Andrea • couple • ch
6
Pros:

Freundliches Personal, sehr gute und bequeme Betten

Cons:

Das Frühstücksbuffet war für ein 4-Sterne Hotel etwas mager. (Auswahl und Angebot und schlecht nachgefüllt)

2026-01-17 • via Nuitee
G
Gutknecht • family_with_children • ch
10
Pros:

Le petit dejeunèe.

2026-01-14 • via Nuitee
L
Ludovic • extended_group • fr
10
Pros:

La réactivité de l'agent d'accueil à nous trouver un très bon restaurant dans les environs.

2026-01-06 • via Nuitee
M
Maxime • family_with_children • ch
9
2026-01-03 • via Nuitee