Canopy By Hilton Grand Rapids Downtown

Hotels
•
Canopy by Hilton
9.1 (632 reviews)
131 Ionia Avenue SW , Grand Rapids , US
+1 616-456-6200

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean and modern
Great location
Friendly staff
Cons:
Parking costs
Breakfast and bar prices high
No pool

Categories

Cleanliness
9.38
The cleanliness was top notch and the property was immaculate.
Service
9.35
Staff were friendly, helpful, and professional.
Location
9.39
Great location for walkability and convenience.
Room Quality
9.14
Rooms were clean, comfortable, and well-decorated.
Amenities
8.87
Lack of a pool was noted, but hotel offered luxury finishes.
Value for Money
8.63
Some amenities like parking and restaurant prices were considered high.
Food and Beverage
8.68
Breakfast and rooftop bar were viewed as overpriced.
Overall Experience
9.35
Guests expressed strong satisfaction and intention to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:10

Property Description

Luxurious Accommodation and Amenities

Canopy By Hilton Grand Rapids Downtown offers a luxurious stay with free bikes, private parking, and a fitness centre. Guests can also enjoy the beautiful garden, shared lounge, terrace, and bar on the property.

Culinary Delights and Dietary Options

Indulge in a variety of cuisines at the hotel's restaurant, serving American, Dutch, and German dishes. Special dietary needs are catered to with vegetarian, dairy-free, and vegan options available upon request.

Convenience and Entertainment

For added convenience, the hotel provides a 24-hour front desk, an ATM, luggage storage, and free WiFi. Guests can stay entertained with the business centre, vending machines offering snacks and drinks, and proximity to popular attractions like Devos Hall and Grand Rapids Art Museum.

Book your stay at Canopy By Hilton Grand Rapids Downtown for a memorable and comfortable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 30 per day.

Location

Property Video

Guest Reviews

9.1
Based on 632 reviews
Cleanliness: 9.38
Service: 9.35
Location: 9.39
Room Quality: 9.14
Amenities: 8.87
Value for Money: 8.63
Food and Beverage: 8.68
Overall Experience: 9.35
T
Tanya • couple • us
10
2026-09-18 • via Nuitee
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Nicole • solo_traveller • us
8
Pros:

Very clear and friendly staff

Cons:

My shower was extremely hard to turn on

2026-09-12 • via Nuitee
L
Lindy • couple • us
10
Pros:

Stayed at this hotel to attend a concert downtown. Very happy with our room and the services provided. We did end up using room service for dinner, as the restaurant was extremely busy.

2026-09-09 • via Nuitee
R
Rachel • couple • gb
9
2026-09-08 • via Nuitee
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Tianna • couple • us
9
2026-09-06 • via Nuitee
O
Oliver • solo_traveller • de
9
2026-09-06 • via Nuitee
W
William • couple • us
10
2026-09-05 • via Nuitee
C
Chesney • couple • us
10
2026-09-03 • via Nuitee
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Michael • couple • us
8
Pros:

The room was very comfy.

2026-09-03 • via Nuitee
S
steve • couple • us
8
2026-09-02 • via Nuitee
R
Ronald • extended_group • us
10
2026-09-01 • via Nuitee
C
Chris • solo_traveller • us
8
2026-08-30 • via Nuitee
M
Marian Pollie • couple • us
10
2026-08-27 • via Nuitee
E
Eric • couple • us
9
It's worth it.
Pros:

My only issue is you have to go to the 5th floor for ice. If you are planning to go to a weekend concert at Acrisure Amphitheatre this is the place to stay. Lots of things to do that are walking distance including Acrisure. it's a 5–10-minute walk, completely AWSEOME.
We saw Brandi Carlile and this place was great to walk back to.

2026-08-25 • via Nuitee
M
Michelle • couple • us
4
The location is great and the hotel was clean.
Pros:

Updated. Close to the concert venue we were in town for

Cons:

Valet parked ( additional 40.00 charge) on top of the 270.00 room, except no valet available the next morning. The front desk attendant was the only employee. She gave us our keys and we were left to wander around the parking garage hitting our key fob trying to find our vehicle. Very disappointed

2026-08-25 • via Nuitee
S
Samantha • couple • us
10
2026-08-18 • via Nuitee
A
Alexis • solo_traveller • us
9
Pros:

Very comfortable, excellent towels, loved the sleek and modern decor

Cons:

Arrived early, and didnt get keys until 6 pm even though we checked in early. It was a busy weekend but it was a digital key, should have had that by the stated check in time (4pm)

2026-08-18 • via Nuitee
S
Sean • family_with_children • us
9
2026-08-17 • via Nuitee
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Laura • couple • us
8
Clean hotel in good location
Cons:

When checking in, Connor was doing a wonderful job of helping us. A hotel manager and restaurant manger had a problem they needed to fix and they very rudely interrupted our check in. They should have let Connor finish nicely with us and not make us feel rushed and unimportant. When I pointed this out they were very rude. Connor did a nice job to try and apologize and help finish checking us in.

2026-08-16 • via Nuitee
S
Stephen • solo_traveller • us
9
Great spot in entertainment district in Grand Rapids
Pros:

Location and Knoop restaurant onsite

Cons:

Parking cost

2026-08-13 • via Nuitee