Hotel Metropolitan Kawasaki

Hotels
•
Independent
9.6 (189 reviews)
1-5 Omiyacho, Saiwaiku, Kawasaki, Kanagawa, 212-0014 , Kawasaki , JP
81-44-5331111

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Facilities

Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
Porter/bellhop
Wheelchair accessible parking
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Delicious breakfast
Cons:
Rooms could be larger than average

Categories

Cleanliness
9.56
The rooms and common areas were reported as very clean and well-maintained.
Service
9.93
Staff were consistently praised for being friendly, professional, and accommodating.
Location
9.77
The hotel is conveniently located near shopping and transport options, making it ideal for guests.
Room Quality
9.52
Rooms were mentioned as comfortable and spacious for a Japanese hotel.
Amenities
9.35
The hotel offers great amenities including laundry and arcade games.
Value for Money
9.31
Guests felt they received good value given the services and amenities offered.
Food and Beverage
9.66
Breakfast received high marks for variety and quality.
Overall Experience
9.73
Most reviews reflected a high level of satisfaction with the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 06:16

Property Description

Welcome to Hotel Metropolitan Kawasaki, your perfect urban sanctuary in the heart of Kawasaki!

Comfortable Accommodations: Our 304 elegantly designed guestrooms offer a restful retreat, featuring refrigerators, free minibar items, and flat-screen TVs with digital programming. Enjoy luxurious private bathrooms equipped with rainfall showerheads and complimentary toiletries, ensuring your comfort during your stay.

Unmatched Amenities: Stay connected with complimentary wireless internet access throughout the hotel. Our 24-hour fitness center allows you to maintain your workout routine, while our restaurant serves a delectable buffet breakfast daily, ensuring a delightful start to your day.

Business Ready: For business travelers, our 24-hour business center and dry cleaning/laundry services cater to your professional needs, alongside a convenient front desk available around the clock.

Experience the best of Kawasaki and book your stay at Hotel Metropolitan Kawasaki today!

Important information:

  • One child 12 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Parking

    Parking height restrictions apply

See all policies

Location

Guest Reviews

9.6
Based on 189 reviews
Cleanliness: 9.56
Service: 9.93
Location: 9.77
Room Quality: 9.52
Amenities: 9.35
Value for Money: 9.31
Food and Beverage: 9.66
Overall Experience: 9.73
K
KAZUHIKO
10
Pros:

very comfortable and good breakfast.

2025-10-12 • via Nuitee
M
Matthew • family_with_children
10
Pros:

Wonderful hotel with a free pong arcade game in the laundry!

2025-10-12 • via Nuitee
N
nel • family
10
Pros:

Great service

2025-10-11 • via Nuitee
R
Roger Minoru
10
Pros:

I'd like to thank all the staff members who made my staying with my family so remarkable.

2025-10-11 • via Nuitee
H
Herrick
10
Pros:

Roomy comfortable n neat

2025-09-20 • via Nuitee
K
kimberly • family
10
Pros:

Loved everything about the hotel

2025-09-20 • via Nuitee
C
Christopher • partner
10
Pros:

Great hotel with very friendly staff. Very accommodating, helped a lot with luggage delivery from their airport and to our next hotel. Amazing shower water pressure and bathtub option.

2025-09-17 • via Nuitee
B
Billy • family
10
Pros:

Evwrything about my stay at this property was great. We stayed at 5 different hotels in Japan and this was by far our favorite. Even beating out another metropolitan counterpart at Haneda

2025-09-17 • via Nuitee
R
Rhea • partner
10
Pros:

Excellent location for shopping. Very clean rooms and friendly staff.

2025-09-17 • via Nuitee
M
miguel • partner
10
Pros:

The hotel quality and staff was excellent. Location is perfect. Walking distance to the train station (3min)< CSS s and to never ending shops/food. Mini mart next door.

2025-09-08 • via Nuitee
N
Nia
10
Pros:

This was one of the best hotels I have ever stayed in. All of the staff was extremely kind and welcoming. They even helped us get our luggage to our next hotel. I will definitely

2025-09-08 • via Nuitee
A
Adrian • family
8
Pros:

Close to shopping center

2025-09-03 • via Nuitee
L
Linda
10
Pros:

Great hotel and foreigner friendly. Staff is very polite. Great location.

2025-08-25 • via Nuitee
T
Tedman • family
10
Pros:

Not too far from all modes of transport and more importantly so easy to get into Central Tokyo easily.

Need a convenience store? No problem, Family Mart and 7-11 within a stones throw.

Craving a late night DOUBLE fillet o fish or ebi burger? A few mins away! So close to shopping, all I needed for a family stay.

2025-08-17 • via Nuitee
J
Jwufang
10
Amanzing breakfast
Pros:

Very great breakfast with various foods and comfortable evironment.

2025-08-14 • via Nuitee
A
Atsuko
10
Pros:

Staffs are really polite and professional

2025-08-10 • via Nuitee
S
Sean
10
Pros:

excellent

2025-08-09 • via Nuitee
J
Joycounter • Family • Cordova, Tennessee
8
Decent Hotel
Pros:

This hotel was decent compared to two others we stayed in while visiting Japan. The check-in/out process was efficient, the bell hop staff was very helpful and friendly, and the rooms were satisfactory. I only wish the rooms were a bit larger overall, but I made it work for my short stay at this hotel.

2025-08-08 • via Tripadvisor
E
Emiko • family
10
Pros:

Good location, yet quiet.
The room, lobby, and restaurant, everywhere are super clean, and you could feel being attended with care and love by staff.
Super nice staff are willing to help you at all the situations.
It was an unexpected stay for us because we missed the flight at Haneda. But it turned out to be a nice gift to stay in Tokyo Metropolitan area. Thank you so much!

2025-08-08 • via Nuitee
D
Deborah • family
10
Pros:

Staff is very friendly. Rooms are small but have great bathrooms and very comfortable beds. Everything was spotless. I would stay here again!

2025-08-08 • via Nuitee