Sunolus Vineyard House

Hotels
•
Independent
7.6 (2 reviews)
Bogazkopru Mah.Bogazkopru Orman Koyu Sk., No 292 Kocasinan, Kocasinan, Kayseri, 38090 , Kocasinan , TR
90-5453120216

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Facilities

Free breakfast
Free WiFi
Terrace
Garden
Luggage storage
Continental breakfast
Designated smoking area
Concierge service
Wheelchair accessible
Picnic area
See all facilities

Review Highlights

Pros:
Positive experience with the kitchen and staff
Cons:
Poor cleanliness standards
Inadequate service communication
Limited amenities functionality
Unsatisfactory value for money

Categories

Cleanliness
2
Guests expressed significant dissatisfaction with cleanliness standards, citing issues with lack of daily room cleaning and unkempt outdoor areas.
Service
3.5
Service was a major point of contention for guests, with complaints about poor communication, inaccessible amenities, and unmet expectations concerning room maintenance.
Location
5
Mixed feedback regarding the location, with some guests unable to enjoy the outdoor areas due to pet-related restrictions and noise disturbances.
Room Quality
3
Guests reported discomfort due to the need for constant heating to access hot water and highlighted issues with non-functioning amenities in the room.
Amenities
3
Amenities fell short of expectations, with guests mentioning non-functional indoor pool, lack of in-room drink provisions, and additional charges not transparently communicated.
Value for Money
3
Guests were dissatisfied with the value they received for the high price paid, with unexpected charges for meals and inadequate provision of services.
Food and Beverage
4
Positive feedback was reserved for the kitchen and staff, while guests expressed disappointment with the lack of transparency in meal costs and charging policies.
Overall Experience
3
Overall, guests had a mostly negative experience due to cleanliness issues, inadequate service, and undisclosed charges, with some positive exceptions regarding the kitchen staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-03 01:29

Property Description

Ski-in/Ski-out Access
Indoor and Seasonal Outdoor Pool
Complimentary Continental Breakfast

At Sunolus Vineyard House, savor delicious meals at the on-site restaurant, enjoy a drink at the bar/lounge, and start your day with a complimentary breakfast.

Concierge Services
24-hour Business Center
Complimentary Wireless Internet

Immerse yourself in comfort at this hotel with individually decorated guestrooms, free minibar items, LCD TVs, and private bathrooms.

Airport Shuttle
Wedding Services
Multilingual Staff

Stay connected to city attractions and explore nearby landmarks when you book your stay at Sunolus Vineyard House.

Important information:

  • Guests under 18 years old are not permitted at this adults-only property.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

7.6
Based on 2 reviews
Cleanliness: 2
Service: 3.5
Location: 5
Room Quality: 3
Amenities: 3
Value for Money: 3
Food and Beverage: 4
Overall Experience: 3
K
Kerstin • partner
4
Pros:

Vorab war tel. und per Mail für Fragen kein Kontakt möglich.Keine Angabe, dass Hunde in der Anlage sind!!!
Innenpool war nicht nutzbar, da kaputt.
keine tägliche Zimmerreinigung. keine Getränkebereitstellung auf Zimmer (2 Flaschen für 3 Wochen)
mußte 330€ extra bezahlen für 3x Abendessen!!! keine Angabe, was ein Abendessen kostet. 4x nicht genutztes Frühstück wurde mit einen Abendessen verrechnet?!
Heizungen mussten voll auf sein, damit man warmes Wasser hat. Aussenanlage des Hotels konnte wegen der Hunde garnicht betreten werden. Nächtliches Hundegebell. Einlass- und Auslass der Hotelanlage nur tel.möglich. Handwerkliche Tätigkeiten meines Partners wurden trotz Absprache nicht honoriert.
Als einzige Gäste in diesem Hotel
Nur positiv können wir die Küche und deren Personal bewerten.

2025-04-23 • via Nuitee
G
Gokce Yagmur
10
Harika Bir Konaklama
Pros:

Konaklamamız süresince çok keyif aldık. Geniş bir bahçe, harika bir misafirperverlik ve çiftlikte yaşayan birçok canlı bizi çok mutlu etti. Özellikle sırf Sosis'i ve Garip'i görmek için bile tekrar gelebiliriz. Saniye hanıma ilgisi alakası için çok teşekkür ederiz, evimizde hissettik.
Kesinlikle burada konaklamanızı öneririz.

2023-03-20 • via Nuitee