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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Valet parking
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Non-smoking throughout
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Board games/puzzles
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Parking garage
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Allergy-free room
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Snack bar
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ATM/cash machine on site
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Toilet with grab rails
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Evening entertainment
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Lower bathroom sink
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Higher level toilet
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Emergency cord in bathroom
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Wine/champagne
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Fruits
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Outdoor fireplace
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Pet bowls
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Yoga classes
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Visual aids: Braille
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
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Happy hour
Review Highlights
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Property Description
Luxurious 5-Star Stay in El Paso
Top-Notch Amenities: The Plaza Hotel Pioneer Park boasts a fitness centre, shared lounge, and a terrace for guests to unwind. Indulge in exquisite dining at the on-site restaurant.
Elegant Accommodations: Experience comfort in air-conditioned rooms equipped with modern amenities like a coffee machine, flat-screen TV, and a private bathroom with complimentary toiletries.
Prime Location: Situated near El Paso Museum of Art and Ciudad Juarez Cathedral, this hotel is perfect for exploring the city. The El Paso International Airport is conveniently located just 10 km away.
Book your stay at The Plaza Hotel Pioneer Park for a lavish and unforgettable experience.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Property Video
Guest Reviews
Fantastic Staff
Ich bereue es, dass wir auf der Durchreise nur für eine Nacht geblieben sind.
Die Qualität des Hotels und der Bar bzw. des Restaurants sowie die Professionalität des Personals sind beinahe zur Rarität geworden.
Ich würde gerne Hervorhebungen machen, aber sowohl das Essen und die Drinks im La Perla (UND DIE AUSSICHT ERST!!), das großzügig geschnittene, mit allem und mehr ausgestattete und - was paradox erscheint - gemütliche Fitnesscenter, die Pflegeprodukte auf dem Zimmer als auch das Lounge-/Frühtsücksrestaurant sind einfach perfekt gewesen. Von der Gastfreundlichkeit und Professionalität der Menschen des La Plaza war ich schwer beeindruckt.
Ich bin sehr dankbar, dass es noch Hotels zu diesem Preis auf diesem Niveau gibt!
I loved the view of the city on the 17th Floor..
Leider Baustelle und ab morgens um 05h war es laut.
The atmosphere
The A/C wasn’t working in the room and needed to move rooms at midnight due to it being too hot and had maintenance check it out.
Un hôtel luxueux dont la réputation est connue.
Contrairement à ce qui était annoncé, il n'y avait pas dans la chambre de coin repas. Le réfrigérateur n'était pas non plus utilisable car déjà entièrement rempli.
The hotel is a gorgeous historic property that was updated with modern amenities yet retains it's 1930's era architecture. Our room was both spacious and luxurious with everything we needed. The tequila bar was amazing. We enjoyed our visit. The customer service was outstanding. When we arrived Victor was waiting to guide us to an oversized vehicle parking spot. Javier at check in was so helpful and told us about the onsite restaurant and other amenities. Moises showed us to our room and got our luggage there quickly. Check out was easy and fast. Two of the valet parking staff assisted us in exiting the oversized vehicle parking area which was a huge help as driving an oversized vehicle downtown in any city is not easy. Thanks to them it was much easier. This was one of the most relaxing and enjoyable hotel stops we've ever had, and we travel frequently. Kudos to a well run establishment.
I didn't want to leave.
Nice old architecture.
There isn’t any sound screening for outside. You can hear everything! Even in a suite on the 14th floor. Couldn’t sleep all night. Worst sleep/non sleep I ever had in an expensive suite.
Amazing atmosphere! Beautiful room & clean. Food was great one of the best restaurants I’ve been too Gabriel was our server, he was awesome we had breakfast and dinner here & cant say enough good things!! Valet & bellmen were great , Moises & Jesus were helpful when we came in. Angel helped us w all of our luggage when we left the whole valet team was great when we left (Mike, angel,james, and carlos)The roof top bar had a great view. Definitely would love to stay here again one of the best hotel experiences.
We are El Paso natives, but chose The Plaza as our wedding venue. We booked the beautiful South Terrace, and the service did not disappoint. Our guests loved it, and we did too. The room we stayed in was absolutely breathtaking. The views of downtown El Paso were perfect.
We are looking forward to booking here for our future anniversaries.
Perfect location to stay for my event happening at the Convention Center. Beautiful, clean hotel. The room was very comfortable. Just wish the bathroom had a real door instead of a barn door for more privacy. I do love the robe. I also appreciated the ice bags that they have now. The staff is always great. The valet are awesome. Poor Moises had to run to the parking garage to see if I had accidentally dropped my watch in my car before they took it. It was kind of embarrassing, but he was very gracious and he found it! We ate dinner at Ambar for the first time and our waitress Oileen was fabulous. Very attentive and friendly. The food was delicious too.
Excellent customer service by staff and Francisco Cook . Thank you for always being attentive to the guests and events.
And service was excellent. Will be coming back soon.
Moises was excellent very helpful with our bags and showing us everything in the room.
Great staff , the front door desk , the guys from the valet , everything awesome
Had an excellent dinner. Delicious food, nice atmosphere. And Maria, our server, made the whole experience special.
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