Element by Marriott Knoxville West

Hotels
Element by Westin
9 (348 reviews)
400 North Peters Road , Knoxville , us

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Great location
Cons:
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
7.89
Some complaints about room cleanliness and leftover trash were noted.
Service
9.86
Multiple reviews highlighted the amazing staff and friendly service.
Location
9.4
Proximity to restaurants and convenient location were frequently praised.
Room Quality
9.35
Guests appreciated the spacious and well-appointed rooms.
Amenities
8.38
Good amenities but some minor complaints about breakfast variety.
Value for Money
9.34
Compared favorably against pricier competitors, indicating good value.
Food and Beverage
8.39
Generally good breakfast but lacking diversity for kids.
Overall Experience
9.36
Overall positive experiences were noted with only minor criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:22

Property Description

Modern Comfort and Convenience

Luxurious Amenities
Element Knoxville West boasts a seasonal outdoor pool, fitness centre, and free bikes for guests to explore the area. The hotel also offers a shared lounge, barbecue facilities, and a business centre.

Home-like Accommodations
Each air-conditioned room at Element Knoxville West features free WiFi, a flat-screen TV, and a private bathroom. Selected rooms come with a kitchen equipped with a fridge and microwave, providing guests with the option of preparing their meals.

Book your stay at Element Knoxville West for a perfect blend of relaxation and functionality.

Important information:

When traveling with pets, please note that there is an extra charge of US$50 per night ($150 maximum).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 13 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9
Based on 348 reviews
Cleanliness: 7.89
Service: 9.86
Location: 9.4
Room Quality: 9.35
Amenities: 8.38
Value for Money: 9.34
Food and Beverage: 8.39
Overall Experience: 9.36
K
Kami family_with_children us
10
It was an AMAZING property! We will definitely be booking here again!! They even had gluten free breakfast options for m
2026-06-15 via Nuitee
T
Timothy family_with_children us
10
Pros:

Second stay here. Staff is excellent. Complementary beer and cheese at night was great. Breakfast is excellent. Rooms are so nice.

Cons:

Room was clean and very nice

2026-06-15 via Nuitee
K
Karan solo_traveller us
10
2026-06-14 via Nuitee
S
Sylvia couple us
10
2026-06-11 via Nuitee
C
Chris couple us
10
Really relaxing and friendly staff.
Pros:

Location in Knoxville.

Cons:

The entrance is really messed up trying to drive in form the road. Had to drive over a junk parking lot just to get to the hotel front door.

2026-06-02 via Nuitee
B
bryan couple us
10
Pros:

Close to about everything you could want to do.

2026-06-01 via Nuitee
J
Jan couple us
10
We’ve stayed at 5 different hotels over the past 2 weeks and this was by far our favorite!
Pros:

There was cheese, olives, beer and wine available for free when we arrived. Breakfast made to order in the morning. Tea and coffee in your room which was spacious and had everything you could want. Restaurants in walking distance from the hotel.

2026-05-30 via Nuitee
T
Terry couple us
10
Place was a good location very clean and comfortable the host were very accommodating and answered messages ima timely f
Pros:

Very clean very nice host was very accommodating

Cons:

Nothing everything was awesome

2026-05-27 via Nuitee
S
Sarah family_with_children us
8
2026-05-25 via Nuitee
P
Percy couple us
8
2026-05-09 via Nuitee
C
Casey couple us
10
Wonderful
Pros:

Loved this Hotel. Rooms are clean and comfortable. Great breakfast

2026-05-07 via Nuitee
R
Ronnie family_with_children us
10
2026-05-04 via Nuitee
R
Richard family_with_children us
10
2026-04-28 via Nuitee
A
Adam solo_traveller us
1
2026-04-27 via Nuitee
R
Roger couple us
9
Pros:

The happy hour in the lobby was a pleasant surprise. Breakfast was great!

2026-04-23 via Nuitee
D
Donna solo_traveller us
10
Pros:

Breakfast was amazing
Bed was so comfy, clean room
Very friendly staff

Cons:

It was wonderful

2026-04-15 via Nuitee
P
Paulette couple us
9
Cons:

The water pressure in our room wasn’t good

2026-04-13 via Nuitee
T
Travis couple us
7
We chose this location primarily based on location as cost is not a consideration for us when staying only three nights
Pros:

The location was good for us, close to our friends.

Cons:

Accessing the hotel through an abandoned parking lot was not the most welcoming. The breakfast service while adequate as far as Continental breakfast go, individually serving an entire hotel full of guests from behind a counter was disappointing. The first of three mornings, breakfast was very disappointing. Avocado toast or egg white “frittata’s” does not exactly reach a majority of guests taste. Not offering a breakfast protein was a miss for me. Our second morning, we were offered scrambled eggs and turkey sausage that was about as tasteful as cardboard. Our third morning we left the property and had breakfast elsewhere.

2026-04-13 via Nuitee
A
Alma family_with_children us
3
Very dissapointing and uncomfortable
Pros:

The room and the facility is actually good. The breakfast was decent.

Cons:

I specifically booked a room with two beds because we are traveling with two teenagers. However, upon arrival, we were given a room with only one bed. When I brought this to the front desk’s attention, the receptionist confirmed that I had indeed paid for a two-bed room, but informed me that no other rooms were available.

It was already midnight, and we had no alternative accommodations. The only solution offered was extra comforters so my children could sleep on the floor—not even a rollaway bed was provided.

For nearly $300, this experience was extremely disappointing and unacceptable.

2026-04-12 via Nuitee
D
Delilah couple us
10
It was a great experience and everyone was nice and friendly
Pros:

Everything

Cons:

Nothing

2026-04-08 via Nuitee