Element Knoxville West

Hotels
•
Element by Westin
9 (339 reviews)
400 North Peters Road , Knoxville , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Great location
Cons:
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
7.89
Some complaints about room cleanliness and leftover trash were noted.
Service
9.86
Multiple reviews highlighted the amazing staff and friendly service.
Location
9.4
Proximity to restaurants and convenient location were frequently praised.
Room Quality
9.35
Guests appreciated the spacious and well-appointed rooms.
Amenities
8.38
Good amenities but some minor complaints about breakfast variety.
Value for Money
9.34
Compared favorably against pricier competitors, indicating good value.
Food and Beverage
8.39
Generally good breakfast but lacking diversity for kids.
Overall Experience
9.36
Overall positive experiences were noted with only minor criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:22

Property Description

Modern Comfort and Convenience

Luxurious Amenities
Element Knoxville West boasts a seasonal outdoor pool, fitness centre, and free bikes for guests to explore the area. The hotel also offers a shared lounge, barbecue facilities, and a business centre.

Home-like Accommodations
Each air-conditioned room at Element Knoxville West features free WiFi, a flat-screen TV, and a private bathroom. Selected rooms come with a kitchen equipped with a fridge and microwave, providing guests with the option of preparing their meals.

Book your stay at Element Knoxville West for a perfect blend of relaxation and functionality.

Important information:

When traveling with pets, please note that there is an extra charge of US$50 per night ($150 maximum).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Swimming pool: Closed from Fri, Jan 2, 2026 until Fri, May 15, 2026

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 13 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9
Based on 339 reviews
Cleanliness: 7.89
Service: 9.86
Location: 9.4
Room Quality: 9.35
Amenities: 8.38
Value for Money: 9.34
Food and Beverage: 8.39
Overall Experience: 9.36
P
Percy • couple • us
8
2026-05-09 • via Nuitee
C
Casey • couple • us
10
Wonderful
Pros:

Loved this Hotel. Rooms are clean and comfortable. Great breakfast

2026-05-07 • via Nuitee
R
Ronnie • family_with_children • us
10
2026-05-04 • via Nuitee
R
Richard • family_with_children • us
10
2026-04-28 • via Nuitee
A
Adam • solo_traveller • us
1
2026-04-27 • via Nuitee
R
Roger • couple • us
9
Pros:

The happy hour in the lobby was a pleasant surprise. Breakfast was great!

2026-04-23 • via Nuitee
D
Donna • solo_traveller • us
10
Pros:

Breakfast was amazing
Bed was so comfy, clean room
Very friendly staff

Cons:

It was wonderful

2026-04-15 • via Nuitee
P
Paulette • couple • us
9
Cons:

The water pressure in our room wasn’t good

2026-04-13 • via Nuitee
T
Travis • couple • us
7
We chose this location primarily based on location as cost is not a consideration for us when staying only three nights
Pros:

The location was good for us, close to our friends.

Cons:

Accessing the hotel through an abandoned parking lot was not the most welcoming. The breakfast service while adequate as far as Continental breakfast go, individually serving an entire hotel full of guests from behind a counter was disappointing. The first of three mornings, breakfast was very disappointing. Avocado toast or egg white “frittata’s” does not exactly reach a majority of guests taste. Not offering a breakfast protein was a miss for me. Our second morning, we were offered scrambled eggs and turkey sausage that was about as tasteful as cardboard. Our third morning we left the property and had breakfast elsewhere.

2026-04-13 • via Nuitee
A
Alma • family_with_children • us
3
Very dissapointing and uncomfortable
Pros:

The room and the facility is actually good. The breakfast was decent.

Cons:

I specifically booked a room with two beds because we are traveling with two teenagers. However, upon arrival, we were given a room with only one bed. When I brought this to the front desk’s attention, the receptionist confirmed that I had indeed paid for a two-bed room, but informed me that no other rooms were available.

It was already midnight, and we had no alternative accommodations. The only solution offered was extra comforters so my children could sleep on the floor—not even a rollaway bed was provided.

For nearly $300, this experience was extremely disappointing and unacceptable.

2026-04-12 • via Nuitee
D
Delilah • couple • us
10
It was a great experience and everyone was nice and friendly
Pros:

Everything

Cons:

Nothing

2026-04-08 • via Nuitee
K
Kevin • family_with_children • us
9
2026-04-06 • via Nuitee
L
Lindsay • extended_group • us
8
Comfortable and beautiful hotel, just needs a few tweaks to be 100%
Pros:

Hotel was beautiful and comfortable.

Cons:

The breakfast was okay, but definitely expected more from the hotel. Also the shades on the window does not block the light form outside in the least! So it was hard for some of us to sleep and we woke up as soon as it hit daylight.

2026-04-05 • via Nuitee
R
Ronford • family_with_children • us
9
Pros:

Room size

Cons:

The room key deactivating.

2026-03-29 • via Nuitee
J
Jared • couple • us
8
9/10 everything was perfect, and I’m sure breakfast would’ve been yummy. I’m just salty that i couldn’t eat anything
Cons:

Breakfast. Was a neat idea but I’m not the biggest fan of cereal, so the options being that, fruit, or having to order something wasn’t my favorite. Seemed a little extra to not just have a buffet line but to have me order tacos

2026-03-28 • via Nuitee
A
Allison • couple • us
2
Location is good, not clean if you really look.
Pros:

The location of the hotel was close to so many restaurants and places to shop. However the lot to get to the road isn’t very well marked and can be cumbersome to navigate.

Cons:

We thought the room was clean then we found hair in the shower and left over food in the fridge.

When it came to breakfast nothing was restocked, so by 8 we were left without.

2026-03-28 • via Nuitee
R
Rose • couple • us
6
2026-03-26 • via Nuitee
M
McLean • family_with_children • us
9
2026-03-25 • via Nuitee
K
Kathy • couple • us
8
Mary who works night shift was so friendly and helpful. She deserves some type of recognition reward
2026-03-21 • via Nuitee
R
Rosa • family_with_children • us
8
2026-03-09 • via Nuitee