citizenM Geneva

Hotels
8.8 (6376 reviews)
31-33 Rue de la Rotisserie , Geneva , CH

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Luggage storage
Bar
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Excellent location
Cons:
Small room size
Inconvenient layout of amenities

Categories

Cleanliness
8.41
Guests appreciate the cleanliness, though some mention that certain areas could be improved.
Service
9.38
Overall sentiment indicates that the service is friendly and supportive.
Location
9.42
Many guests highlight the excellent location, ideal for sightseeing.
Room Quality
7.87
While rooms are modern, some reviews note that they are small and have issues like poor layout.
Amenities
8.9
Amenities such as tech features and breakfast options received positive feedback.
Value for Money
8.36
Guests generally find the experience worth the price, notwithstanding a few drawbacks.
Food and Beverage
8.91
Good reviews for breakfast and bar service, with some indicating high prices.
Overall Experience
9.18
Most guests report a satisfying experience overall, with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:41

Property Description

Modern and Convenient Accommodation

Smart Room Technology
The rooms at citizenM Geneva are equipped with cutting-edge technology, including an iPad and the citizenM app, allowing guests to control various room features with ease. From adjusting the room temperature to streaming their favorite shows on the TV, guests can personalize their stay effortlessly.

Central Location and Nearby Attractions
Situated in the heart of the city, just a short distance from Lake Geneva, citizenM Geneva offers easy access to popular attractions such as St. Pierre Cathedral, Jet d'Eau, and Geneva Town hall. Guests can explore the city's landmarks conveniently from this centrally located hotel.

Comfort and Convenience
With air-conditioned rooms, a restaurant, a bar, and a shared lounge, citizenM Geneva provides a comfortable and welcoming environment for guests to relax and unwind. Additionally, the hotel offers an allergy-free environment, ensuring a pleasant stay for all visitors.

Book your stay at citizenM Geneva for a modern and comfortable experience in the heart of the city.

Important information:

When booking more than 10 rooms, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Location

Guest Reviews

8.8
Based on 6376 reviews
Cleanliness: 8.41
Service: 9.38
Location: 9.42
Room Quality: 7.87
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 8.91
Overall Experience: 9.18
M
Maleknaz • solo_traveller • ca
10
Give it a try!
Pros:

I have stayed at several citizenM hotels around the world, and the level of service has always been consistent. It is sad to see Marvin, their mascot, go, as I think he has been a lovely part of their identity. citizenM has always had a unique edge and a strong brand personality, and I really hope they maintain that going forward.

Cons:

Well you always wish there is more space in the room but hey that is CitizenM concept. So nothing to complain.

2026-10-24 • via Nuitee
D
Didier • solo_traveller • fr
9
Toujours efficace
Pros:

J’ai aimé l’accueil et la disponibilité du personnel, du Check in jusqu’au check Out.

Cons:

Le jet d’eau de la douche n’est pas assez puissant.

2026-10-24 • via Nuitee
M
Mayar • solo_traveller • eg
9
2026-10-24 • via Nuitee
M
Mariagrazia • couple • it
9
Bellissima esperienza, e l’albergo ha molto contribuito in questo
Pros:

Tutto, la posizione, l’organizzazione delle camere, l’atmosfera e la gentilezza dello staff

Cons:

Niente

2026-10-23 • via Nuitee
B
Bader • couple • kw
8
2026-10-23 • via Nuitee
A
Andrea • solo_traveller • ae
7
2026-10-23 • via Nuitee
D
David • couple • ch
9
Parfait pour un w-e à Genève !
Pros:

L'emplacement : pas très loin de la gare et facilement accessible à pied (env. 20')
L'accueil : explications simples, claires et précises
La chambre : simple mais confortable et fonctionnelle
Le petit-déjeûner : complet !
Le check-out : facile et rapide

Cons:

Rien

2026-10-22 • via Nuitee
A
Andreea • solo_traveller • ch
10
2026-10-21 • via Nuitee
I
Ioannis • solo_traveller • gr
9
2026-10-20 • via Nuitee
E
Emanuel • couple • ch
10
A clean, modern and tasty stay in the center of Geneva.
Pros:

Awesome breakfast! The coffee was outstanding and they even served proper hot chocolate (not that powder stuff). Then there is the rooms. Almost everything can be steered using a tablet, even the LED lights. Very cool! The rooms are small, but very well thought through - and we loved the shower!

Cons:

There is no parking for this hotel. The closest and most affordable one close by is Saint Antoine, which is a 15 minute walk. But you can stop in front of the hotel and load off your baggage, before heading there.

2026-10-20 • via Nuitee
I
Ioannis • couple • gr
9
2026-10-20 • via Nuitee
E
Eduardo • solo_traveller • br
9
Amazing and practical stay for a short visit.
Pros:

CitizenM is always a very good choice. Stayed a few times, both in Geneva and Zurich. The rooms are always very clean, the location is truly the best and it is highly practical if you are looking for a short stay or a comfortable and safe space to rest. Would 100% recommend.

Cons:

Considering it is a 24/7 desk hotel I'd appreciate more if there was a person at the front of the lobby at all times. But it is truly a small concern considering Geneva and the quality-value ratio of the property.

2026-10-20 • via Nuitee
V
Vanessa • couple • gb
10
Pros:

Location is so central. Staff were very friendly, it was clean and convenient.

2026-10-19 • via Nuitee
T
Thomas • solo_traveller • us
5
Rooms were very very small, did not realize that would be case.
Pros:

Breakfast was fine, had to order coffee at the bar instead of a machine which would be faster.

2026-10-19 • via Nuitee
C
christelle • couple • fr
8
Très bonne expérience, emplacement idéal
Pros:

L’emplacement, la qualité de l’accueil , la décoration de l’hôtel.

Cons:

L’impossibilité de faire le tour du lit

2026-10-19 • via Nuitee
Y
Yvonne Alexandri • couple • it
8
Weekend a Ginevra
Pros:

Posizione ottima. Camera piccolissima ma comoda. Lo stesso vale per il bagno.

Cons:

La pulizia andrebbe fatta tutti i giorni senza doverla richiedere.

2026-10-18 • via Nuitee
T
Tamara • solo_traveller • ch
10
very good price-performance ratio
2026-10-17 • via Nuitee
T
Tercio • couple • br
10
Pros:

Do atendimento dos funcionários, do acesso a àgua potável, do controle do quarto por ipad, do black-out das cortinas, do silêncio para dormir..

Cons:

Tamanho do quarto - pequeno. Da falta de lençol de cima, com apenas edredon.

2026-10-17 • via Nuitee
S
stephane • couple • be
10
2026-10-17 • via Nuitee
A
Andrea • couple • ae
8
2026-10-15 • via Nuitee