citizenM Geneva

Hotels
8.8 (6376 reviews)
31-33 Rue de la Rotisserie , Geneva , ch

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Luggage storage
Bar
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Excellent location
Cons:
Small room size
Inconvenient layout of amenities

Categories

Cleanliness
8.41
Guests appreciate the cleanliness, though some mention that certain areas could be improved.
Service
9.38
Overall sentiment indicates that the service is friendly and supportive.
Location
9.42
Many guests highlight the excellent location, ideal for sightseeing.
Room Quality
7.87
While rooms are modern, some reviews note that they are small and have issues like poor layout.
Amenities
8.9
Amenities such as tech features and breakfast options received positive feedback.
Value for Money
8.36
Guests generally find the experience worth the price, notwithstanding a few drawbacks.
Food and Beverage
8.91
Good reviews for breakfast and bar service, with some indicating high prices.
Overall Experience
9.18
Most guests report a satisfying experience overall, with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:41

Property Description

Modern and Convenient Accommodation

Smart Room Technology
The rooms at citizenM Geneva are equipped with cutting-edge technology, including an iPad and the citizenM app, allowing guests to control various room features with ease. From adjusting the room temperature to streaming their favorite shows on the TV, guests can personalize their stay effortlessly.

Central Location and Nearby Attractions
Situated in the heart of the city, just a short distance from Lake Geneva, citizenM Geneva offers easy access to popular attractions such as St. Pierre Cathedral, Jet d'Eau, and Geneva Town hall. Guests can explore the city's landmarks conveniently from this centrally located hotel.

Comfort and Convenience
With air-conditioned rooms, a restaurant, a bar, and a shared lounge, citizenM Geneva provides a comfortable and welcoming environment for guests to relax and unwind. Additionally, the hotel offers an allergy-free environment, ensuring a pleasant stay for all visitors.

Book your stay at citizenM Geneva for a modern and comfortable experience in the heart of the city.

Important information:

When booking more than 10 rooms, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Location

Guest Reviews

8.8
Based on 6376 reviews
Cleanliness: 8.41
Service: 9.38
Location: 9.42
Room Quality: 7.87
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 8.91
Overall Experience: 9.18
N
NICK solo_traveller gr
9
Pros:

Πολυ φιλικό προσωπικό, καταπληκτική τοποθεσία, τεράστιο και άνετο κρεβάτι, ωραίο πρωινό

Cons:

Πολύ μικρό δωμάτιο, άβολη τουαλέτα και νιπτήρας, δεν υπήρχε καφετιέρα ή εστω ενας βραστήρας

2026-09-12 via Nuitee
M
Mohamad couple sy
10
Pros:

Location, technology and stuff

Cons:

Nothing

2026-09-12 via Nuitee
K
Katy solo_traveller gb
9
Pros:

The location was exceptional and the staff were fantastically friendly and incredibly helpful.

2026-09-12 via Nuitee
M
Mary couple ie
7
Need to get more comfortable beds
Pros:

Fantastic location

Cons:

The bed was rock hard, so uncomfortable

2026-09-12 via Nuitee
D
Derek solo_traveller ch
8
2026-09-11 via Nuitee
A
Aleksei solo_traveller es
9
2026-09-10 via Nuitee
M
MARIA solo_traveller cy
8
2026-09-09 via Nuitee
C
Craig McCulloch solo_traveller gb
9
2026-09-08 via Nuitee
J
JoAnn couple us
7
Clean efficient and modern but small rooms bare minimum
Pros:

Location and room was clean

Cons:

Rooms too small and coffee should be free

2026-09-08 via Nuitee
S
Simona solo_traveller de
6
2026-09-08 via Nuitee
V
vesna solo_traveller au
8
this hotel needs to improve on its customer service and checkin procedures
Cons:

awfulmproblem with a double booking an double charges, no none takes responsibility so it was a stressful process.

2026-09-07 via Nuitee
N
Nadejda solo_traveller md
7
2026-09-07 via Nuitee
J
Jens solo_traveller sg
8
Good place to stay for business or sightseeing visits to Geneva
Pros:

Good location for short business visit.

2026-09-06 via Nuitee
J
Jaroslaw couple de
9
2026-09-05 via Nuitee
L
Laura solo_traveller au
10
Great location, super clean, exceptional staff. Loved it.
Pros:

Location was great, staff were excellent, room was comfortable and super clean. Nothing to dislike.

Cons:

Nothing.

2026-09-05 via Nuitee
R
Rebaz solo_traveller gb
9
2026-09-04 via Nuitee
B
Barbara solo_traveller ch
8
2026-09-04 via Nuitee
G
Georges solo_traveller lb
8
2026-09-04 via Nuitee
K
Kamila solo_traveller fr
10
2026-09-03 via Nuitee
W
Waleska solo_traveller br
10
2026-09-03 via Nuitee