citizenM Geneva

Hotels
•
CitizenM
8.8 (6187 reviews)
31-33 Rue de la Rotisserie , Geneva , ch

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Luggage storage
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
Allergy-free room
Emergency cord in bathroom
Coffee Shop on site
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Excellent location
Cons:
Small room size
Inconvenient layout of amenities

Categories

Cleanliness
8.41
Guests appreciate the cleanliness, though some mention that certain areas could be improved.
Service
9.38
Overall sentiment indicates that the service is friendly and supportive.
Location
9.42
Many guests highlight the excellent location, ideal for sightseeing.
Room Quality
7.87
While rooms are modern, some reviews note that they are small and have issues like poor layout.
Amenities
8.9
Amenities such as tech features and breakfast options received positive feedback.
Value for Money
8.36
Guests generally find the experience worth the price, notwithstanding a few drawbacks.
Food and Beverage
8.91
Good reviews for breakfast and bar service, with some indicating high prices.
Overall Experience
9.18
Most guests report a satisfying experience overall, with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:41

Property Description

Modern and Convenient Accommodation

Smart Room Technology
The rooms at citizenM Geneva are equipped with cutting-edge technology, including an iPad and the citizenM app, allowing guests to control various room features with ease. From adjusting the room temperature to streaming their favorite shows on the TV, guests can personalize their stay effortlessly.

Central Location and Nearby Attractions
Situated in the heart of the city, just a short distance from Lake Geneva, citizenM Geneva offers easy access to popular attractions such as St. Pierre Cathedral, Jet d'Eau, and Geneva Town hall. Guests can explore the city's landmarks conveniently from this centrally located hotel.

Comfort and Convenience
With air-conditioned rooms, a restaurant, a bar, and a shared lounge, citizenM Geneva provides a comfortable and welcoming environment for guests to relax and unwind. Additionally, the hotel offers an allergy-free environment, ensuring a pleasant stay for all visitors.

Book your stay at citizenM Geneva for a modern and comfortable experience in the heart of the city.

Important information:

When booking more than 10 rooms, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 6187 reviews
Cleanliness: 8.41
Service: 9.38
Location: 9.42
Room Quality: 7.87
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 8.91
Overall Experience: 9.18
F
Fabio • couple • es
5
Pros:

La ubicación

Cons:

Las dimensiones de la habitación y la cama estaba empotrada contra la ventana y encajonada por las paredes, solo podías acceder desde un lado haciendo incómodo el acceso para una pareja.

2026-04-25 • via Nuitee
P
Peter • solo_traveller • us
10
What a refreshing business model and format. Loved it.
Pros:

The format. Great working space and facilities including food and snacks. Staff were amazing. Always around and helpful. Great attitude. Wow!

Cons:

Can’t think of anything.

2026-04-24 • via Nuitee
N
Nelson • couple • gb
1
2026-04-22 • via Nuitee
H
Hermo • couple • ee
9
2026-04-22 • via Nuitee
B
baptiste • couple • fr
10
2026-04-21 • via Nuitee
P
Paulo • couple • pt
9
2026-04-21 • via Nuitee
M
Michèle • solo_traveller • be
9
La richesse culturelle, naturelle, gastronomique de Genève et ses environs s'apprécient encore mieux
Pros:

La localisation très centrale de l'hôtel, son environnement (calme, dégagé, sur le Rhône et le Lac) . Les transports, restaurants, commerces à proximité.
Hôtel contemporain, bien équipé, propre et silencieux. Amabilité du personnel.
De quoi profiter au maximum du séjour!

2026-04-21 • via Nuitee
M
Manh • family_with_children • us
9
2026-04-20 • via Nuitee
N
Nikita • family_with_children • ch
7
2026-04-19 • via Nuitee
M
Mahmoud • solo_traveller • ch
10
Excellent location and very comfortable
2026-04-19 • via Nuitee
R
Richie • solo_traveller • ch
9
very nice, a little bit expensive for the size of the room, but its Geneva
Pros:

Very modern, lovely decoration, very clean.
The loobie is spectacular , very nice the people there

Cons:

the room was a bit small than expected

2026-04-17 • via Nuitee
S
Susana • couple • es
9
Pros:

Zona céntrica. Habitación limpia y cama grande. Personal amable y servicial.

Cons:

La habitación es algo pequeña y la cama pese a ser grande está encajada entre tres pareces por lo que puede parecer un poco claustrofóbica.

2026-04-16 • via Nuitee
F
FALCONNET • couple • fr
8
2026-04-16 • via Nuitee
C
Camila • solo_traveller • pt
7
Pros:

Breakfast and location

Cons:

The rooms are incredibly small. I had a king room, and it still felt tiny - too expensive for the size

2026-04-16 • via Nuitee
R
Rosemary • solo_traveller • gb
10
Superb Swiss Stay!
Pros:

Rooms were fabulous and comfortable with the best bed, bathroom and fridge. Breakfast was epic and set you up for the day. Lounge area was perfect and a great place to relax in between sightseeing. Hotel is in the best place for trams and getting around. But best of all were the superb staff who were always smiling, helpful and proud to share the delights of wonderful Geneva. We would come back tomorrow if we could!

Cons:

Nothing negative to say at all as this rates as one of the best City hotels we've stayed in!

2026-04-14 • via Nuitee
D
Dante • solo_traveller • us
10
Pros:

Excellent location close to many bus and tram lines, and right at the base of the old town. The 24/7 food and bar really helped fill in the gaps when places close down

Cons:

Would have liked a better beer on tap :)

2026-04-13 • via Nuitee
G
George • couple • gb
8
2026-04-13 • via Nuitee
M
Mohamed • solo_traveller • ma
10
2026-04-13 • via Nuitee
C
Christine • couple • us
10
Great location, friendly staff. The rooms are very compact, a bit tight for 2 people.
2026-04-13 • via Nuitee
N
Nilka • couple • us
8
2026-04-13 • via Nuitee