citizenM Geneva

Hotels
•
CitizenM
8.8 (6216 reviews)
31-33 Rue de la Rotisserie , Geneva , ch

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Luggage storage
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
Allergy-free room
Emergency cord in bathroom
Coffee Shop on site
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Excellent location
Cons:
Small room size
Inconvenient layout of amenities

Categories

Cleanliness
8.41
Guests appreciate the cleanliness, though some mention that certain areas could be improved.
Service
9.38
Overall sentiment indicates that the service is friendly and supportive.
Location
9.42
Many guests highlight the excellent location, ideal for sightseeing.
Room Quality
7.87
While rooms are modern, some reviews note that they are small and have issues like poor layout.
Amenities
8.9
Amenities such as tech features and breakfast options received positive feedback.
Value for Money
8.36
Guests generally find the experience worth the price, notwithstanding a few drawbacks.
Food and Beverage
8.91
Good reviews for breakfast and bar service, with some indicating high prices.
Overall Experience
9.18
Most guests report a satisfying experience overall, with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:41

Property Description

Modern and Convenient Accommodation

Smart Room Technology
The rooms at citizenM Geneva are equipped with cutting-edge technology, including an iPad and the citizenM app, allowing guests to control various room features with ease. From adjusting the room temperature to streaming their favorite shows on the TV, guests can personalize their stay effortlessly.

Central Location and Nearby Attractions
Situated in the heart of the city, just a short distance from Lake Geneva, citizenM Geneva offers easy access to popular attractions such as St. Pierre Cathedral, Jet d'Eau, and Geneva Town hall. Guests can explore the city's landmarks conveniently from this centrally located hotel.

Comfort and Convenience
With air-conditioned rooms, a restaurant, a bar, and a shared lounge, citizenM Geneva provides a comfortable and welcoming environment for guests to relax and unwind. Additionally, the hotel offers an allergy-free environment, ensuring a pleasant stay for all visitors.

Book your stay at citizenM Geneva for a modern and comfortable experience in the heart of the city.

Important information:

When booking more than 10 rooms, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 6216 reviews
Cleanliness: 8.41
Service: 9.38
Location: 9.42
Room Quality: 7.87
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 8.91
Overall Experience: 9.18
M
Mariana • solo_traveller • ca
9
2026-05-15 • via Nuitee
M
Miguel • couple • es
8
Pros:

La ubicación y la atención del personal. Simpáticos y agradables en todo momento.
La habitación, pequeña. Pero, salvo lo de la cama, cómoda y suficiente. Luminosa y agradable.

Cons:

La cama. Cómoda, pero difícil de utilizar al tener un lado pegado a la pared sin otro acceso que saltar por encima del otro ocupante.

2026-05-14 • via Nuitee
J
Jean-Florian • extended_group • fr
8
Bel hôtel bien situé
Pros:

La propreté
La localisation centrale dans Genève
L’amabilité du personnel

Cons:

Le bruit extérieur (samedi soir) et le tramway qui passe devant.
La taille des chambres.

2026-05-11 • via Nuitee
N
Nicole • couple • at
8
Gutes Hotel in perfekter Lage!
Pros:

Freundliches Personal, sehr hilfsbereit. Unkompliziertes Ambiente!

2026-05-11 • via Nuitee
K
Krzysztof • solo_traveller • pl
10
Definitely awesome place to stay in Geneva
Pros:

Great location, extremely friendly and helpful staff, contemporary design

Cons:

I like all in this property

2026-05-10 • via Nuitee
A
Armand • couple • gb
8
Pros:

Quiet, high tech, perfect location

Cons:

No wardrobes

2026-05-10 • via Nuitee
F
Federico • solo_traveller • ch
8
2026-05-10 • via Nuitee
S
Stephanie • family_with_children • nl
10
2026-05-08 • via Nuitee
L
Luca • solo_traveller • mc
10
2026-05-08 • via Nuitee
K
Kim • solo_traveller • nz
10
Pros:

The location and ease of checking in and out. Good communication with staff.

Cons:

All was good so no complaints

2026-05-07 • via Nuitee
I
Ioannis • couple • gr
6
Cons:

Ολα τα δωμάτια ειναι χωρίς ανοιγόμενο παράθυρο. Δεν μπορείς να ανοιξεις να πάρεις φρέσκο αέρα...

2026-05-07 • via Nuitee
B
Bobby • couple • us
10
2026-05-06 • via Nuitee
M
Milena • couple • au
7
Comfortable and convenient
Pros:

Location
Easy going

Cons:

Too much self service
Didn’t like having to get hot water from the bar downstairs.
Breakfast very ordinary and not good value

2026-05-05 • via Nuitee
R
Rossana • family_with_children • it
10
Soggiorno fantastico!
Pros:

Colazione ottima

Ottima posizione

Cons:

Nulla non mi è piaciuto

2026-05-04 • via Nuitee
V
Volodymyr • couple • pl
9
2026-05-04 • via Nuitee
T
Turki • couple • sa
1
2026-05-03 • via Nuitee
D
dominique • couple • fr
10
2026-05-03 • via Nuitee
P
Patrick • couple • lu
9
Mit perfektem Wetter ein sehr schöner Aufenthalt.
Pros:

Die Lage des Hotels.

2026-05-03 • via Nuitee
B
Bulent • couple • fr
8
2026-05-02 • via Nuitee
A
ALESSIA • solo_traveller • it
10
Pros:

La posizione comoda

Cons:

La camera troppo piccola ed non aveva il locale stanza da bagno VC e doccia insieme e lavello esterno vicino al letto scomodissimo

2026-05-02 • via Nuitee