citizenM Geneva

Hotels
•
CitizenM
8.8 (6307 reviews)
31-33 Rue de la Rotisserie , Geneva , ch
+41 22 501 75 14

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Luggage storage
Bar
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Excellent location
Cons:
Small room size
Inconvenient layout of amenities

Categories

Cleanliness
8.41
Guests appreciate the cleanliness, though some mention that certain areas could be improved.
Service
9.38
Overall sentiment indicates that the service is friendly and supportive.
Location
9.42
Many guests highlight the excellent location, ideal for sightseeing.
Room Quality
7.87
While rooms are modern, some reviews note that they are small and have issues like poor layout.
Amenities
8.9
Amenities such as tech features and breakfast options received positive feedback.
Value for Money
8.36
Guests generally find the experience worth the price, notwithstanding a few drawbacks.
Food and Beverage
8.91
Good reviews for breakfast and bar service, with some indicating high prices.
Overall Experience
9.18
Most guests report a satisfying experience overall, with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:41

Property Description

Modern and Convenient Accommodation

Smart Room Technology
The rooms at citizenM Geneva are equipped with cutting-edge technology, including an iPad and the citizenM app, allowing guests to control various room features with ease. From adjusting the room temperature to streaming their favorite shows on the TV, guests can personalize their stay effortlessly.

Central Location and Nearby Attractions
Situated in the heart of the city, just a short distance from Lake Geneva, citizenM Geneva offers easy access to popular attractions such as St. Pierre Cathedral, Jet d'Eau, and Geneva Town hall. Guests can explore the city's landmarks conveniently from this centrally located hotel.

Comfort and Convenience
With air-conditioned rooms, a restaurant, a bar, and a shared lounge, citizenM Geneva provides a comfortable and welcoming environment for guests to relax and unwind. Additionally, the hotel offers an allergy-free environment, ensuring a pleasant stay for all visitors.

Book your stay at citizenM Geneva for a modern and comfortable experience in the heart of the city.

Important information:

When booking more than 10 rooms, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 6307 reviews
Cleanliness: 8.41
Service: 9.38
Location: 9.42
Room Quality: 7.87
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 8.91
Overall Experience: 9.18
C
catherine • family_with_children • fr
10
Pros:

Équipe jeune dynamique et très sympa !
Tout est bien pensé.

2026-08-08 • via Nuitee
M
Monica • couple • ch
10
2026-08-08 • via Nuitee
M
Moe • solo_traveller • us
8
2026-08-08 • via Nuitee
A
Anat • solo_traveller • il
8
2026-08-08 • via Nuitee
N
Nakamura • solo_traveller • br
10
2026-08-07 • via Nuitee
P
Philippe • couple • fr
8
Séjour agréable, chambre très moderne et originale mais petite
Pros:

Déco agréable, très colorée, commandes éclairage, volets, télévision centralisées sur tablette, personnel souriant, gentillesse et compétence…

Cons:

Chambre petite, lavabo situé dans le couloir de la chambre à l’extérieur de la salle de bain manquant d’intimité, grand lit prenant toute la largeur de la pièce sans pouvoir le contourner et sans pouvoir s’approcher de la fenêtre…

2026-08-07 • via Nuitee
B
BACCHETTO • couple • fr
10
2026-08-07 • via Nuitee
N
Nik • solo_traveller • gr
8
2026-08-07 • via Nuitee
H
Helen • couple • gb
10
2026-08-07 • via Nuitee
K
Kazem • solo_traveller • ir
9
Pros:

Everything was perfect.

2026-08-06 • via Nuitee
F
Frederic • solo_traveller • fr
9
2026-08-04 • via Nuitee
I
ivan • couple • es
10
Repetiremos
Pros:

Personal muy amable, instalaciones muy actualizadas, zona tranquila pero centrica

2026-08-04 • via Nuitee
D
David • couple • fr
10
2026-08-04 • via Nuitee
S
Stella • solo_traveller • us
10
2026-08-04 • via Nuitee
P
Pierre • solo_traveller • lu
8
2026-08-04 • via Nuitee
F
Faisal Al Mehairi • solo_traveller • ae
6
Cons:

لايوجد خدمة حمل الشنط

2026-08-04 • via Nuitee
C
Céleste • couple • fr
9
un séjour exceptionnel notamment marqué par la bienveillance du personnel
Pros:

la situation géographique (centre ville), le personnel a été formidable

Cons:

nous n’avons pas pris le petit déjeuner car un peu trop cher pour les propositions qu’il y avait!

2026-08-03 • via Nuitee
M
MARINA • couple • es
8
Ginebra y su lago
Pros:

El hotel está muy bien ubicado y muy limpio. La atención de David que nos atendió en español y fue muy amable con nosotros. La habitación tenía una cama súper cómoda y se controlaban las luces y las persianas y cortinas con una tablet. En recepción tenían agua fresca de cortesía y además nos invitaban a una primera bebida si nos apetecía

Cons:

La habitación que nos dieron tenía de todo pero está pensada para una persona, no había sitio para instalarse dos cómodamente, el lavabo estaba ubicado en la propia habitación y solo se podía salir de la cama por uno de los laterales si quien duerme dentro se levanta de noche al baño tiene que pasar por encima de la otra persona para salir de la cama de matrimonio.

2026-08-03 • via Nuitee
S
Stuart • solo_traveller • gb
9
2026-08-02 • via Nuitee
I
Idil • family_with_children • cy
10
2026-08-02 • via Nuitee