Park Lane Aparthotel by Urban Space

Aparthotels
7.3 (1060 reviews)
23-24 Park Place , Cardiff , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Business center
Heating
Lift / Elevator
Laundry
Express check-in/check-out
Meeting/banquet facilities
Breakfast in the room
See all facilities

Review Highlights

Pros:
Good location
Responsive staff
Cons:
Cleanliness issues
Extra charges for early check-in

Categories

Cleanliness
5.19
Many mentions of cleanliness issues, particularly in the bathroom.
Service
8.66
Staff was responsive and helpful in various reviews.
Location
8.7
Multiple reviews highlighted the excellent location.
Room Quality
7.15
Rooms described as comfortable, but some upgrades needed.
Amenities
6.68
Certain amenities like the shower had issues, but basic needs were met.
Value for Money
8.14
Generally considered a good value for the price paid.
Food and Beverage
7.19
Local dining options mentioned but no amenities provided on-site.
Overall Experience
6.66
Mixed feelings due to cleanliness issues but positive about location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:51

Property Description

Prime Location
Recently renovated Park Lane Aparthotel is conveniently situated near Cardiff University and Motorpoint Arena, making it an ideal choice for both leisure and business travelers.

Modern Amenities
Enjoy the convenience of a fully equipped kitchen, flat-screen TV, and free WiFi in every unit, along with a private entrance for added privacy.

Relaxation
Unwind on the sun terrace or explore nearby attractions like Cardiff Castle and Principality Stadium during your stay at Park Lane Aparthotel.

To experience comfort and convenience in the heart of Cardiff, book your stay at Park Lane Aparthotel by Urban Space today.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CWL

Location

Guest Reviews

7.3
Based on 1060 reviews
Cleanliness: 5.19
Service: 8.66
Location: 8.7
Room Quality: 7.15
Amenities: 6.68
Value for Money: 8.14
Food and Beverage: 7.19
Overall Experience: 6.66
E
Elisabetta solo_traveller it
5
Monolocale non adatto a chi soffre di claustrofobia
Pros:

La posizione. Vicino la fermata dei treni Cathays che porta facilmente in centro, comunque raggiungibile a piedi con una piacevole passeggiata. Vicinanza al Museo Nazionale. Zona tranquilla.

Cons:

Struttura a pianterreno con finestrone che non si può aprire per cambio aria direttamente sulla strada. Fastidioso il rumore di auto che sembra entrino nella stanza. La notte può capitare di svegliarsi per rumori improvvisi sul marciapiede e da auto parcheggiate sotto finestrone. Per evitare di esser visti va tenuta sempre la tenda chiusa e la luce accesa. Non ideale per chi come me soffre di claustrofobia. Inoltre il caldo è asfissiante (specie in una stagione estiva come questa) e non c'è né aria condizionata né possibilità di arieggiare abbondantemente.
Il bagno è vecchio. C'è stata una fuoriuscita di acqua da una scatola bianca arrugginita posta sotto il wc. Purtroppo, le uniche due pentole a disposizione (volevo un contenitore dove semplicemente lavare l'insalata comprata) erano completamente sporche(incrostazioni di sugo). Attenzione agli adattatori che vi portate dietro. Io ho dovuto procurarmene un altro perché quello usato nella precedente struttura dove ho alloggiato (quindi funzionante) veniva 'sputato' fuori. Insomma, non è stato un soggiorno troppo piacevole e rilassante. Peccato!

2026-08-07 via Nuitee
P
Paulo solo_traveller pt
8
Pros:

A localização é perfeita para explorar o centro da cidade.

Cons:

Falta de utensílios de cozinha e a luz do corredor demora muito tempo a desligar. A limpeza também podia ser melhorada.

2026-08-06 via Nuitee
D
Daniel couple gb
8
2026-08-06 via Nuitee
L
Lainey couple gb
8
Nice tidy ensuite room. Some noisy guests. Boiling hot but it was a heatwave.
2026-08-05 via Nuitee
D
Di solo_traveller gb
9
2026-08-05 via Nuitee
I
Istvan Dobos solo_traveller gb
3
Pros:

Good location, well organised access with no-fuss, good room equipment at first sight (including a Dyson bladeless fan and a fridge).

Cons:

We stayed at the height of a heatwave, which is a reason for the score. Normal temperatures and you would get over the lack of ventilation, window doesn't open by design, not even a bit. Dyson fan was barely adequate under these circumstances, and we know of another room that had 2 fans and even they were suffering.

Extractor fans were present but covered by such thick dust, looked concerning regarding operational safety. One of them felt like it was pushing half the air back into the room.

The room had a nice-looking chair but it couldn't hold the weight of an adult. This and the matter of the unbearable heat was raised via the provided email address, to which we never got a reply.

2026-08-05 via Nuitee
J
Jeffrey couple gg
6
Great location, but very small room. I would not stay in a studio again, especially if it’s for 2 nights or more.
Pros:

Location

Cons:

Too small and no windows.

2026-08-05 via Nuitee
T
Thomas family_with_children de
8
2026-08-04 via Nuitee
V
Vanessa solo_traveller gb
10
2026-08-04 via Nuitee
J
Jacqueline solo_traveller gb
8
Pros:

Clean and tidy and well laid out. Great that there was air conditioning as hot weather. There are lifts if needed. Great location within walking distance to City Centre.and Cardiff Castle. Would stay there again.

Cons:

A couple of things missing but messaged property and they sorted out.

2026-08-04 via Nuitee
L
Lucía couple es
1
No lo recomendaría a mi peor enemigo
Pros:

Lo único positivo del alojamiento es la ubicación. Está cercano al castillo y el centro histórico.

Cons:

El sistema de check-in complicado y mal gestionado, la suciedad y el polvo en la habitación, la cama hundida y pequeña, los utensilios de cocina daban asco, la ducha con una pieza metálica muy pesada que se caía y nos podría haber roto el pie, un calor insoportable. Un trato horrible por parte del alojamiento, no nos dieron ninguna solución y nos trataron con condescendencia. Una vergüenza que este alojamiento forme parte de la oferta de Booking.

2026-08-03 via Nuitee
D
Deponeo couple gb
1
Awfiul experience/ stay . bad customer service. disapointed with the way things have been handled
Pros:

thete isnt really anything we liked as the main reason we were disapointed hasnt been attended too correctly and thetefore had put us off everytjing else , as we couldnt even use the room properly but if i had to choose - the communal hallway was ok! it was cooler!

Cons:

When we got there , we asked girl in hallway where room was. we had lugged suitcases up 3 flights stairs to then be asked why we didnt use lift ? as you enter buolding thete is no sign to direct to lift and lift is behind a door so you cant see it ! you just seethe stairs. Room was stifling hot. unbearable! actioned this to customer service exaplined that thr fan is no use as it s just circulating hot air.therewas no window to open in the room - no air whatsoever . i asked for sone gorm of refund as havent slept 2 nights snd instead of coming bsvk to me on this they provided qnother fan in room which didbt work / filter was covered thick with dust and whoever was on duty had totally dismissed the fact we said the fan will just circulate warm air as theres no fresh air coming into room!
shampoo & conditioner pumps were broken, loo roll holder hanging off wall, dirty mugs and wall mounted fan absolutely covered thick with dust ! i still have not had a response as to wether we will receiv3 some form of refund. we cpuldnt sit in the room ut was so hot, didnr sleep -my husnabf got about halff hours sleep on the landing in the hallway as there was a door open . Totally not worth what we paid for ir AT ALL and would like to hear back from a manager regards this.

2026-08-02 via Nuitee
A
Antonella solo_traveller it
7
Pros:

buona posizione, aveva pentole, ferro da stiro, phon, molto attrezzato su questo punto di vista.

Cons:

appena entrate nella stanza si soffocava, sembrava esserci acceso un qualche termosifone ma lo staff ha negato, purtroppo la finestra non si puo aprire del tutto e dopo due giorni la stanza continuava ad essere calda e la struttura non dispone di aria condizionata o ventilatori, abbiamo solo trovato un deumidificatore per far girare almeno un minimo l'aria.

2026-08-02 via Nuitee
S
Summer couple gb
3
Good location but not well kept
Pros:

Good location.

Cons:

Very dirty floors. Shower full of hair. Very hot in the room.

2026-08-02 via Nuitee
E
Emma solo_traveller nl
6
Pros:

Goede locatie, ruime kamer.

Cons:

Het was erg heet in de kamer. We kregen 2 ventilatoren, maar de ramen konden niet open waardoor het benauwd bleef.

2026-08-02 via Nuitee
S
Stephen solo_traveller gb
1
Pros:

Nothing it was a tin can no windows to hot fans didn't work properly

Cons:

As above

2026-07-24 via Nuitee
V
Viviana couple dk
4
Vælg ikke dette. Der er ubehageligt at være på værelset.
Pros:

Beliggenhed og at der var rent.

Cons:

Værelset! Ingen vinduer der kunne åbnes, mørk og varmt. For blød seng. Levede overhoved ikke op til forventningerne. Frækt at byde gæster på så ubehagelige faciliteter.

2026-07-23 via Nuitee
V
Valerio solo_traveller it
7
2026-07-22 via Nuitee
S
Sascha extended_group au
7
2026-07-21 via Nuitee
T
Trellerdam solo_traveller de
3
2026-07-20 via Nuitee