Park Lane Aparthotel by Urban Space

Hotels
7.3 (852 reviews)
23-24 Park Place , Cardiff , gb

Facilities

Non-smoking rooms
Lift / Elevator
Express check-in/check-out
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Grocery deliveries
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Good location
Responsive staff
Cons:
Cleanliness issues
Extra charges for early check-in

Categories

Cleanliness
5.19
Many mentions of cleanliness issues, particularly in the bathroom.
Service
8.66
Staff was responsive and helpful in various reviews.
Location
8.7
Multiple reviews highlighted the excellent location.
Room Quality
7.15
Rooms described as comfortable, but some upgrades needed.
Amenities
6.68
Certain amenities like the shower had issues, but basic needs were met.
Value for Money
8.14
Generally considered a good value for the price paid.
Food and Beverage
7.19
Local dining options mentioned but no amenities provided on-site.
Overall Experience
6.66
Mixed feelings due to cleanliness issues but positive about location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:51

Property Description

Prime Location
Recently renovated Park Lane Aparthotel is conveniently situated near Cardiff University and Motorpoint Arena, making it an ideal choice for both leisure and business travelers.

Modern Amenities
Enjoy the convenience of a fully equipped kitchen, flat-screen TV, and free WiFi in every unit, along with a private entrance for added privacy.

Relaxation
Unwind on the sun terrace or explore nearby attractions like Cardiff Castle and Principality Stadium during your stay at Park Lane Aparthotel.

To experience comfort and convenience in the heart of Cardiff, book your stay at Park Lane Aparthotel by Urban Space today.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CWL

Location

Guest Reviews

7.3
Based on 852 reviews
Cleanliness: 5.19
Service: 8.66
Location: 8.7
Room Quality: 7.15
Amenities: 6.68
Value for Money: 8.14
Food and Beverage: 7.19
Overall Experience: 6.66
B
Bridie family_with_children gb
10
2026-02-14 via Nuitee
H
Haynes couple gb
10
2026-02-08 via Nuitee
A
Amanda couple gb
7
Pros:

Good value

Cons:

Pans we’re dirty

2026-01-28 via Nuitee
P
Pitchanat couple gb
10
2026-01-26 via Nuitee
D
Debbie extended_group gb
8
Clean, and well equipped room which was ideally located right in the middle of the city centre
Pros:

location was excellent

Cons:

It was very hot and there was no window to open

2026-01-26 via Nuitee
S
Samantha couple gb
9
2026-01-25 via Nuitee
M
Mudit couple gb
5
Honestly good bang for buck with fee caveats
Pros:

The location is very prime id say super accessible and safe

Cons:

There was zero heating in my room we were surviving with a dingy portable oil radiator meaning both of us are super sick after that one day we lived in that place. The toilet wasn’t super clean too

2026-01-25 via Nuitee
T
Tina couple gb
8
Awesome
Pros:

Near the city centre

Cons:

Nothing

2026-01-25 via Nuitee
S
Simon H couple gb
7
Pleasant and handy aparthotel for the centre of Cardiff
Pros:

The location is very good. I liked the fact that it was generally clean if rather minimalist. The key codes are a good idea and made us feel secure, but it's rather impersonal. We didn't see any members of staff, but when I rang a staff member (we were booked into the wrong room and they had to change it) they were perfectly friendly and helpful. It felt a bit like a good quality student accommodation. Facilities in the room were fine. It would make for a good place to stay for longer as a central base.

Cons:

The shower room needs a towel rail (we were in room 30) and a good sized shelf as there was nowhere to put anything. The WC wasn't as clean as it could have been. We couldn't work out how to open the shutters over two of the windows.

2026-01-23 via Nuitee
P
Precious couple gb
10
2026-01-20 via Nuitee
B
Ben couple gb
7
2026-01-20 via Nuitee
C
Claire Gillies family_with_children gb
1
Terrible place!
Pros:

Nothing at all!

Cons:

The place wasnt clean, dusty, small and filthy bathroom! Found receipts in the wardrobe from another customer, dust all. Under the bed, beside the lamp, shower anx door hadn't been cleaned at all, shelves were lose around the bed. Absolutely appalling for the money!

2026-01-20 via Nuitee
D
Dawn extended_group us
10
Had a great time, will probably be back next year.
Pros:

The location was ideal for walking around town and exploring. The studio was perfectly sized for one person. The floors were clean and there were cleaning tools to help keep it that way.

Cons:

It was a little stuffy. The ventilation could be better. There were several fans provided that made it bearable. Pity there's no way to install a proper window.

2026-01-19 via Nuitee
M
Mandy couple gb
7
Pros:

Value for money

Cons:

No natural day light, the blinds on the window let the artificial light in from the corridor, and not enough privacy.

2026-01-19 via Nuitee
S
Samuel family_with_children gb
9
Pros:

Excellent location, and a perfectly sized apartment for a one or 2 night stay. Apartment was very clean and tidy.

Cons:

N/A

2026-01-19 via Nuitee
C
Carolyn family_with_children gb
8
Good but unclear signage
Pros:

The apartment was clean, well equipped and in a goid location and was great value for money.

Cons:

The apartment itself was excellent and in a very good location. However it was actually extremely difficult to find yourself around the building! There was no signage to directt you to the exit and I soent some time wandering around, trying to find the way out. If there had been a fire ivdo not know how people woukd get out of the building. I ket some8ne else on the stairs who felt the same. There needs to be clear signage to the lifts and staircases and to the exit.

2026-01-19 via Nuitee
N
Njoud family_with_children sa
7
It was okay, would be great if maintenance was better
Pros:

It was mostly good, spacious for its price, good view, good Kitchen, good bed

Cons:

The window did not shut fully and we informed staff and no one came, the door lock was broken, and water from sink of bathroom suddenly bursts with brown color all day

2026-01-19 via Nuitee
L
Lexus couple gb
8
amazing other than the temperature.
Pros:

very clean and comfortable, has everything you need, overall good stay.

Cons:

room has no ventilation was very hot, and no way to cool it down.

2026-01-19 via Nuitee
Z
Zak couple gb
7
2026-01-19 via Nuitee
S
simon couple gb
7
Good value
Pros:

Location was brilliant for what we needed. Good communication. Fridge , microwave kettle and toaster .

Cons:

The photos on booking.com showed bigger rooms with a sofa. Ours was tiny

2026-01-18 via Nuitee