The Terrace at Lake Junaluska

Hotels
Independent
8.6 (140 reviews)
689 North Lakeshore Drive, Lake Junaluska, North Carolina, 28745 , Lake Junaluska , US

Facilities

Free breakfast
Meeting rooms
Full-service spa
Paddleboard on site
Front entrance ramp
Health or beauty spa nearby
Firepit
Fireplace in lobby
Area rugs in public areas
Clubhouse
See all facilities

Review Highlights

Pros:
Best location
Friendly staff
Cozy room
Great views
Cons:
Maintenance issues
Parking difficulties
Inconsistent food quality

Categories

Cleanliness
7.48
There were maintenance issues and mildew smell reported.
Service
9.45
Friendly staff and attentive service throughout the stay.
Location
9.49
Best location with incredible views of the lake.
Room Quality
7.94
Rooms were cozy but mentioned issues such as lack of bedside tables in some rooms.
Amenities
8.97
Good facilities available, including walking paths and rental options.
Value for Money
8.43
Value is subjective; some enjoy the experience while dining options could improve.
Food and Beverage
7.98
Breakfast variety and quality varied; some items were not good while others were satisfactory.
Overall Experience
9.05
Overall a great experience with beautiful views and a calming stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:17

Property Description

Recreation and Fitness Options: Indulge in the outdoor tennis court, 24-hour fitness center, and seasonal outdoor pool for a rejuvenating stay.

Dining and Services: Experience delightful meals at Terrace Hotel Dining Room or grab snacks at the hotel's cafe. Enjoy daily complimentary buffet breakfast and take advantage of amenities like gift shops and wedding services.

Event Spaces and Business Amenities: With a 24-hour business center, conference rooms, and meeting spaces totaling 4307 square feet, this hotel is perfect for events and work gatherings.

Book your stay at The Terrace at Lake Junaluska for a memorable mountain retreat filled with activities and comforts!

Important information:

  • The seasonal pool will be open from May to August.
  • Pool access available from 10:00 AM to 8:00 PM.
  • Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.6
Based on 140 reviews
Cleanliness: 7.48
Service: 9.45
Location: 9.49
Room Quality: 7.94
Amenities: 8.97
Value for Money: 8.43
Food and Beverage: 7.98
Overall Experience: 9.05
P
Patrick family_with_children
6
Pros:

Staff were very friendly during our stay.

The hotel itself feels stuck in the 90s/early 00s, however the dining room (floor 3) seemed to be more modern. Room was very musty smelling throughout the stay and we got a noise complaint because our kids were laughing and playing as we were unpacking at 5pm. That may just be because the average age of guests skewed heavily toward the older crowd.

Both nights the elevator area smelled like marijuana and we had to put a towel under the door - we did let the front desk know.

The coffee shop across the street was very nice and the playground was great for our kids to kill some time before the wedding we were attending.

Breakfast was good and had many options.

2025-10-12 via Nuitee
P
Patty partner
8
Pros:

Welcoming staff . Beautiful areas surrounding the venue . Great breakfast options . Beautiful lounging areas .
Updating in a few areas of building . More needs to be done . But would stay again

2025-10-12 via Nuitee
J
Julie family
8
Pros:

Beautiful lake views
Good breakfast
Quite nights

2025-10-12 via Nuitee
T
TERRY partner
6
Pros:

Rooms are small and without amenities. Not comfortable..poor seating options inside the tight room. Bathroom is way too small and did not like the sink located outside the bathroom.
Felt more like a dormitory than actual "Inn" and felt truly like it was 'off season'. Very out dated room decor and sheets were a wrinkled mess even before sleeping. Not enough hangers. air conditioning was inconsistent temperature control. Windows were dirty and sad not to have clear vision to enjoy the lake view. the Inn entrance porte couchere is ridiculously large and dark (not inviting at all) theres limited parking. The large ''gathering" room seemed lovely .... the dining area is very utilitarian and cafeteria like. lacking ambience. .... fine for conventions but not what I would call an Inn. I think I misjudged or this is misrepresented in its ad outreach. the lake was lovely.

2025-10-08 via Nuitee
J
Jody
6
Pros:

Hotel was fine but really no better than a Motel 6 or other road side place to stay. The lake is pretty but way smaller than the website implies. Check-in staff had no suggestions of things to do or places to eat, didn't show how to get to our room & was generally unhelpful. Restaurant in site & gift shops were all closed, patio chairs were dirty & filled with cobwebs. Various places needed painting & just an overall feeling of a tired, old building. We weren't there for a spiritual retreat & so felt out of place with all the religious symbols, prayer request boxes & the signs saying that there was no alcohol allowed - not because of county laws but because it is bad for your body. I don't need to be judged by my hotel & I certainly felt that way.

2025-10-06 via Nuitee
D
Donna family
10
Pros:

N/a

2025-10-05 via Nuitee
C
Carol partner
10
Pros:

Super nice hotel. Would go there again. Beautiful view of the lake. Very helpful front desk.

2025-10-05 via Nuitee
J
Julie Lynn
10
Pros:

The bathroom could have been cleaned better. The baseboards were dirty and the shower needed a better cleaning. But the beds were very clean and the room itself was very nice.

2025-09-29 via Nuitee
A
Ajesh family_with_children
10
Pros:

Best location, friendly staff, cozy room, perfect calming stay !

2025-09-27 via Nuitee
A
Art
10
Pros:

Great stay!

2025-09-26 via Nuitee
J
Joseph partner
10
Pros:

Incredible views of the lake from the rooms and hotel in general, rooms were good size, accommodations were comfortable, food was good, staff was attentive, no alcohol on the facilities.

2025-09-17 via Nuitee
R
Ralph family
10
Pros:

View is 1st rate. Staff is friendly and easy to work with. Great evening meal at Bottecellis.

2025-09-15 via Nuitee
D
David partner
8
Pros:

Great view and outside of dated rooms everything was beautiful.

2025-09-12 via Nuitee
S
Sharon
8
Pros:

Toilet rook wasn’t the best. I had no bedside table.

2025-09-08 via Nuitee
L
Luisana
6
It’s ok, won’t book again
Pros:

Parking was kind of a nightmare (not enough parking onsite), there were a lot of maintenance issues, including a mildew smell in the restroom.

2025-09-04 via Nuitee
J
Jeni family
10
Pros:

- Breakfast was a full buffet and a very pleasant surprise
- 3-4 mile walking paths around the lake, pickleball court, kayak and paddleboard rentals available
- As a non-coffee drinker, was pleasantly surprised to find hot tea station in lobby
- Short drive to Waynesville and Cherokee and Asheville within an hour's drive

2025-09-01 via Nuitee
D
Dustin family
10
Pros:

We had wonderful time !

2025-09-01 via Nuitee
D
Donna family
10
Pros:

Beautiful

2025-08-31 via Nuitee
B
Beverly family
6
Pros:

Lovely location, very awkward trying to get from parking area into hotel without navigating a very steep, wet driveway or using a circuitous route to an unmarked side entrance. Very disconcerting, especially for seniors and families. Breakfast was available, but what we tried was not good - powdered, cold eggs; very thick cold grits; gummy oatmeal; extremely stale, hard grocery store bagels with warm whipped cream cheese. Bacon was good.

2025-08-23 via Nuitee
B
Bob
10
Wonderful
Pros:

Great Experience with outstanding views. Walking trail to boot. Will return in the future

2025-08-14 via Nuitee