InTown Suites Extended Stay Columbia SC - Columbiana

Hotels
5.8 (64 reviews)
330 Columbiana Drive , Columbia , US

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Private parking

Review Highlights

Pros:
Staff was friendly and helpful
Good location with potential
Cons:
Unclean rooms and environment
Safety concerns and excessive noise

Categories

Cleanliness
3.51
Reviews indicated a filthy environment with roaches and dirty carpets.
Service
7.98
The staff was described as professional and nice, but there were significant issues reported.
Location
6.52
Proximity to services is good, but the area has reported drug activity and noise.
Room Quality
4.47
Rooms reported as filthy with missing tiles and evidence of bugs.
Amenities
5.5
Basic amenities were provided, but housekeeping was lacking.
Value for Money
4.46
The experience and condition of the hotel did not meet expectations given the price.
Food and Beverage
8.51
Not specifically mentioned; assumed standard quality for this hotel tier.
Overall Experience
5.48
Multiple significant complaints about environment and amenities led to a poor overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:06

Property Description

Convenient Location
Located in the vibrant Harbison district of Columbia, InTown Suites Extended Stay Columbia SC - Columbiana offers easy access to top attractions like South Carolina State Museum and Riverbanks Zoo & Garden.

Comfortable Accommodation
Experience comfort and convenience in our air-conditioned rooms equipped with a flat-screen TV, kitchen, bed linen, and towels, ensuring a pleasant stay for all guests.

Nearby Landmarks
Explore popular landmarks such as EdVenture Children's Museum, Columbia Museum of Art, and Colonial Life Arena, all within a short distance from the hotel.

Experience the best of Columbia at InTown Suites Extended Stay Columbia SC - Columbiana. Book now for a memorable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CAE

Location

Guest Reviews

5.8
Based on 64 reviews
Cleanliness: 3.51
Service: 7.98
Location: 6.52
Room Quality: 4.47
Amenities: 5.5
Value for Money: 4.46
Food and Beverage: 8.51
Overall Experience: 5.48
T
Travis • couple • us
8
2026-11-05 • via Nuitee
G
Gordon • couple • us
2
2026-11-01 • via Nuitee
K
karl • solo_traveller • us
1
An absolute horror of a dump, only better than sleeping on a sidewalk!!!
Pros:

I would like to say something positive, but in all honesty I can’t!

Cons:

This property was so misrepresented! I would have to write a three page description and truly not worth my time as I would never stay in one as long as live and I stayed in a lot of hotels! I booked the nicest room they offered and it was so smoke ridden,couldn’t sleep in it! I changed rooms the next day as I arrived late and no reception was available so I had to get the utilities staf person to get my key , which was a sleep and had to call 5 times plus and took over an halve hour to finally come down , but that’s more to do about their policies.I paid for there most expensive room and they didn’t have a livable room available ( only the one I stayed in - riddled with cigarette smoke and cigarette burns in furniture, bedding, stained furniture and broken furniture. To make a long story short I took a somewhat livable downgraded room and ask for the difference to be refunded and they only corporate can do that ! Well that some this dump in a nut shell of apathy about this no smoking policy and crap customers service! The only people that would stay here are avoiding homelessness!!!!!

2026-10-24 • via Nuitee
K
Kiera • family_with_children • us
1
Pros:

Nothing really I guess it’s on me. I didn’t know how much of “apartment living” it was supposed to be. Didn’t get towels didn’t get washed cloths, trash bags. Bugs, it wasn’t good at all

Cons:

Literally everything

2026-10-20 • via Nuitee
L
Lynette • couple • us
10
2026-09-15 • via Nuitee
L
Lynette • extended_group • us
1
2026-08-30 • via Nuitee
C
Carolyn • family_with_children • us
7
It was okay for the price and the location
Pros:

I like the proximity to food and entertainment. The hotel is also close to the highway and other major roadways.

Cons:

The property was dirty on the outside and there were maintenance issues with the fire alarms.

2026-08-26 • via Nuitee
R
Richardson • solo_traveller • us
5
2026-08-05 • via Nuitee
J
Jasmine • couple • us
10
2026-07-20 • via Nuitee
S
Susewell • solo_traveller • us
8
2026-07-16 • via Nuitee
R
Robinson • solo_traveller • us
1
Do not stay here
Pros:

I liked nothing about the stay here, and that's putting it nicely!!

Cons:

Everything was horrible!

2026-07-10 • via Nuitee
W
Walter • solo_traveller • us
1
Dump
Pros:

The restaurants that are in the area give you various choices for food.

Cons:

I didn't like anything. The staff was never available. Even when the signs say when they would be there, they weren't. I tried to check out at 11 am. I was waiting for over 20 minutes with other customers for a agent. I had to leave and did not get my deposit back. The room and elevator had roaches. I was there for a week and they only gave me 2 wash clothes and a bar of soap, WTF? The room door isn't secured, the lock barely catches. The smoke alarm batteries started dying and the chirping started at 2AM. There was no one to help so I took the alarm down, took the batteries out and left it on the table. The guest laundry room had a bunch of machines but, most did not work. Poor management is the blame.

2026-06-16 • via Nuitee
M
McManus • couple • us
8
2026-06-02 • via Nuitee
A
Angila • solo_traveller • us
10
Pros:

I stayed here before and it was what I expected

Cons:

I had no problem.

2026-05-27 • via Nuitee
K
Kirk • solo_traveller • us
10
Pros:

All

Cons:

None

2026-05-22 • via Nuitee
D
Damisha • solo_traveller • us
9
2026-05-21 • via Nuitee
W
Woodard • solo_traveller • us
5
Pros:

Room design

Cons:

The stove didn't work

2026-05-07 • via Nuitee
F
Forest • couple • us
5
2026-05-05 • via Nuitee
J
james • solo_traveller • us
1
Terrible. They have bed bugs and roaches and when I tried to check out they wouldn’t refund my money
Pros:

They didn’t have breakfast.

Cons:

Everything. The outside of the hotel smelled and looked nasty

2026-05-02 • via Nuitee
M
McMillian • family_with_children • us
7
2026-04-27 • via Nuitee