InTown Suites Extended Stay Columbia SC - Columbiana

Hotels
5.8 (64 reviews)
330 Columbiana Drive , Columbia , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Private parking

Review Highlights

Pros:
Staff was friendly and helpful
Good location with potential
Cons:
Unclean rooms and environment
Safety concerns and excessive noise

Categories

Cleanliness
3.51
Reviews indicated a filthy environment with roaches and dirty carpets.
Service
7.98
The staff was described as professional and nice, but there were significant issues reported.
Location
6.52
Proximity to services is good, but the area has reported drug activity and noise.
Room Quality
4.47
Rooms reported as filthy with missing tiles and evidence of bugs.
Amenities
5.5
Basic amenities were provided, but housekeeping was lacking.
Value for Money
4.46
The experience and condition of the hotel did not meet expectations given the price.
Food and Beverage
8.51
Not specifically mentioned; assumed standard quality for this hotel tier.
Overall Experience
5.48
Multiple significant complaints about environment and amenities led to a poor overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:06

Property Description

Convenient Location
Located in the vibrant Harbison district of Columbia, InTown Suites Extended Stay Columbia SC - Columbiana offers easy access to top attractions like South Carolina State Museum and Riverbanks Zoo & Garden.

Comfortable Accommodation
Experience comfort and convenience in our air-conditioned rooms equipped with a flat-screen TV, kitchen, bed linen, and towels, ensuring a pleasant stay for all guests.

Nearby Landmarks
Explore popular landmarks such as EdVenture Children's Museum, Columbia Museum of Art, and Colonial Life Arena, all within a short distance from the hotel.

Experience the best of Columbia at InTown Suites Extended Stay Columbia SC - Columbiana. Book now for a memorable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CAE

Location

Guest Reviews

5.8
Based on 64 reviews
Cleanliness: 3.51
Service: 7.98
Location: 6.52
Room Quality: 4.47
Amenities: 5.5
Value for Money: 4.46
Food and Beverage: 8.51
Overall Experience: 5.48
R
Richardson solo_traveller us
5
2026-08-05 via Nuitee
J
Jasmine couple us
10
2026-07-20 via Nuitee
S
Susewell solo_traveller us
8
2026-07-16 via Nuitee
R
Robinson solo_traveller us
1
Do not stay here
Pros:

I liked nothing about the stay here, and that's putting it nicely!!

Cons:

Everything was horrible!

2026-07-10 via Nuitee
W
Walter solo_traveller us
1
Dump
Pros:

The restaurants that are in the area give you various choices for food.

Cons:

I didn't like anything. The staff was never available. Even when the signs say when they would be there, they weren't. I tried to check out at 11 am. I was waiting for over 20 minutes with other customers for a agent. I had to leave and did not get my deposit back. The room and elevator had roaches. I was there for a week and they only gave me 2 wash clothes and a bar of soap, WTF? The room door isn't secured, the lock barely catches. The smoke alarm batteries started dying and the chirping started at 2AM. There was no one to help so I took the alarm down, took the batteries out and left it on the table. The guest laundry room had a bunch of machines but, most did not work. Poor management is the blame.

2026-06-16 via Nuitee
M
McManus couple us
8
2026-06-02 via Nuitee
A
Angila solo_traveller us
10
Pros:

I stayed here before and it was what I expected

Cons:

I had no problem.

2026-05-27 via Nuitee
K
Kirk solo_traveller us
10
Pros:

All

Cons:

None

2026-05-22 via Nuitee
D
Damisha solo_traveller us
9
2026-05-21 via Nuitee
W
Woodard solo_traveller us
5
Pros:

Room design

Cons:

The stove didn't work

2026-05-07 via Nuitee
F
Forest couple us
5
2026-05-05 via Nuitee
J
james solo_traveller us
1
Terrible. They have bed bugs and roaches and when I tried to check out they wouldn’t refund my money
Pros:

They didn’t have breakfast.

Cons:

Everything. The outside of the hotel smelled and looked nasty

2026-05-02 via Nuitee
M
McMillian family_with_children us
7
2026-04-27 via Nuitee
E
Eman solo_traveller eg
9
2026-04-16 via Nuitee
M
Marquise couple us
10
Comfortable
Pros:

Location was good staff great.

Cons:

It's was great except my cabinet under sink in kitchen was broke the whole time and it's tight cooking so close to the sink and it had no light for cooking.

2026-04-13 via Nuitee
B
Brandi grice family_with_children us
2
Just awful besides of the locatin
Pros:

Location

Cons:

No one ever came to bring towels, toilet paper or bed sheets to change during our 7 night stay. We weren't even asked if we would need anything during the stay. GM was rude and loud. Lost power in the room and had to call over in the night for someone to come see what was wrong. Then every day after that lost power at different times in different outlets, the kitchan, and the bathroom. The smell of Marijuana was so string all day and night. Coming out of several of the rooms when you walked by. The elevator didn't work early am hours. Not a great stay

2026-03-22 via Nuitee
J
Jessica extended_group us
10
2026-03-10 via Nuitee
O
Oelkers solo_traveller us
1
Cigarette smelling room, fire alarm goes off late at night. had to pay for nights I wasn't there!
Pros:

There was no breakfast

Cons:

The room smelled like smoke, the fire alarm would blow out my ears late at night, I left unhappy with the room days before my leave date and still had to pay for a few days that I wasn't even in the room. Not happy at all about paying for a room I left unhappy with! Ridiculous!

2026-03-03 via Nuitee
J
Jah’Rienna couple us
10
2026-01-31 via Nuitee
S
Scott solo_traveller us
10
2025-11-05 via Nuitee