Tru By Hilton Indianapolis Downtown, In

Hotels
•
Tru by Hilton
8.6 (1139 reviews)
601 Russell Avenue , Indianapolis , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Close proximity to Lucas Oil Stadium
Friendly and helpful staff
Clean and modern facilities
Cons:
Parking issues
Complaints about food labeling
Initial room cleanliness issue

Categories

Cleanliness
8.4
Most reviews noted cleanliness, though there was a complaint about a bloodstain and issues with maintenance.
Service
9.2
Staff were frequently praised for being friendly and helpful.
Location
9.2
Multiple reviews highlighted the hotel's proximity to Lucas Oil Stadium and downtown.
Room Quality
8.2
Guests found rooms clean but a few noted they were smaller than expected with some maintenance issues.
Amenities
8.7
Amenities were generally well-received, although a parking charge was mentioned.
Value for Money
8.7
Good location and quality were seen as providing decent value.
Food and Beverage
7.7
Breakfast received mixed reviews due to a mislabeled omelet.
Overall Experience
8.7
Most reviews reflected a positive overall stay with various positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:49

Property Description

Modern Accommodations
Tru By Hilton Indianapolis Downtown, In offers contemporary rooms equipped with essential amenities such as a desk, TV, and private bathroom for a comfortable stay.

Convenient Facilities
Enjoy access to a fitness centre, free WiFi, and a shared lounge during your stay at this 3-star hotel. Benefit from conveniences like a 24-hour front desk, ATM, and on-site private parking.

Prime Location
Located in the heart of Indianapolis, this hotel is near key attractions including Lucas Oil Stadium, Hilbert Circle Theatre, and Indiana Convention Center. With Indianapolis International Airport just 12 km away, your travels are made easy.

Experience the best of Indianapolis at Tru By Hilton Indianapolis Downtown, In. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 30 per day.

Location

Guest Reviews

8.6
Based on 1139 reviews
Cleanliness: 8.4
Service: 9.2
Location: 9.2
Room Quality: 8.2
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 7.7
Overall Experience: 8.7
V
Victor • couple • us
7
Bad location, poor staff.
Pros:

Upbeat trendy environment.

Cons:

Uninformed front desk.

2026-06-20 • via Nuitee
K
Kristin • solo_traveller • us
8
Decent, met all my needs
Pros:

It was close to work which is what I was traveling for. I liked the cleanliness and variety of pillows and the staff was really nice.

Cons:

The bed was lumpy, it was sloping downward in the middle... could definitely tell where most people slept. Also the doors shut very hard and fast, I'm not sure why you would have hotel doors that slammed shut like that and wouldn't catch, so all morning you started hearing people's doors slamming as they left which woke me up. I'm a light sleeper so maybe others wouldn't notice.. but just seems like something a hotel would think about overall.

2026-06-18 • via Nuitee
D
DeJusn • couple • us
10
Good staff nice rooms highly recommend
Pros:

The staff

Cons:

The breakfast

2026-06-18 • via Nuitee
R
RobertRBly1971 • solo_traveller • us
10
2026-06-15 • via Nuitee
L
lakeyta • family_with_children • us
8
Pros:

Good location

Cons:

It didn’t have a pool

2026-06-15 • via Nuitee
E
Elise • extended_group • us
10
Pros:

The breakfast was phenomenal. The dining area was clean and organized. The front desk staff were so very helpful and kind.

2026-06-15 • via Nuitee
P
Patricia • solo_traveller • us
10
2026-06-14 • via Nuitee
R
Robinson • extended_group • us
9
2026-06-13 • via Nuitee
M
Marsha Felder • solo_traveller • us
10
2026-06-12 • via Nuitee
M
Maxwell • solo_traveller • us
8
2026-06-12 • via Nuitee
J
Jeff • solo_traveller • us
10
2026-06-09 • via Nuitee
A
Ashley • family_with_children • us
10
2026-06-09 • via Nuitee
A
Alec • family_with_children • us
10
2026-06-09 • via Nuitee
S
Srijita • solo_traveller • us
10
2026-06-08 • via Nuitee
A
Andrew • family_with_children • us
6
Pros:

The room was modern. The breakfast was nice.

Cons:

The hardwood floor in the room was dirty. It was over priced. Shouldn’t have to pay an extra $30 to park.

2026-06-06 • via Nuitee
M
meggles632 • Business • Nashville, Davidson County, Tennessee
10
Great Spot near Lucas Oil Stadium
Pros:

Great hotel. Excellent location near Lucas Oil Stadium and adjacent to downtown Indy. Jun at the front desk gave us a warm welcome which made our stay even better. Love this spot. Will return!

2026-06-05 • via Tripadvisor
C
christinah310 • Business
10
Jun was Awesome!!!!
Pros:

I have stayed at Tru by Hilton locations in Columbus, Ohio, Lexington, Kentucky, and now Indianapolis, Indiana — and my experience at the Indianapolis location has been the best so far, honestly because of Jun.
From check-in to check-out, Jun was top notch. He was personable, friendly, professional, and genuinely eager to make my stay pleasant. After a long day of travel, Jun was exactly the kind of person you want greeting guests. He made the entire process easy, welcoming, and stress-free.
His customer service really stood out and made a positive impression on my stay. Because of Jun, this Tru location felt different from the others I’ve stayed at. I would definitely recommend this location and would stay here again.

2026-06-03 • via Tripadvisor
D
daniellemG494NH • Business
10
Outstanding service!
Pros:

The overall experience has been great. The team here, especially Jun has been wonderful. He was very accommodating, polite and ensured me and my co- worker were well cared for and got what we needed. Alex was also very helpful. Can’t wait until the next time I can stay in this hotel for work!! ⭐️⭐️⭐️⭐️

2026-06-03 • via Tripadvisor
R
R495ZRcarlosf • Business
10
Outstanding Service from June & Alex
Pros:

“June and Alex were both amazing and made the entire experience exceptional. They took great care of me and my colleague during our work trip and went above and beyond to ensure we had everything we needed. I highly recommend staying here, and I will definitely be returning on future trips!” ⭐⭐⭐⭐⭐

2026-06-03 • via Tripadvisor
J
Justin • couple • us
10
2026-06-01 • via Nuitee