Tru By Hilton Indianapolis Downtown, In

Hotels
•
Tru by Hilton
8.6 (1128 reviews)
601 Russell Avenue , Indianapolis , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Close proximity to Lucas Oil Stadium
Friendly and helpful staff
Clean and modern facilities
Cons:
Parking issues
Complaints about food labeling
Initial room cleanliness issue

Categories

Cleanliness
8.4
Most reviews noted cleanliness, though there was a complaint about a bloodstain and issues with maintenance.
Service
9.2
Staff were frequently praised for being friendly and helpful.
Location
9.2
Multiple reviews highlighted the hotel's proximity to Lucas Oil Stadium and downtown.
Room Quality
8.2
Guests found rooms clean but a few noted they were smaller than expected with some maintenance issues.
Amenities
8.7
Amenities were generally well-received, although a parking charge was mentioned.
Value for Money
8.7
Good location and quality were seen as providing decent value.
Food and Beverage
7.7
Breakfast received mixed reviews due to a mislabeled omelet.
Overall Experience
8.7
Most reviews reflected a positive overall stay with various positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:49

Property Description

Modern Accommodations
Tru By Hilton Indianapolis Downtown, In offers contemporary rooms equipped with essential amenities such as a desk, TV, and private bathroom for a comfortable stay.

Convenient Facilities
Enjoy access to a fitness centre, free WiFi, and a shared lounge during your stay at this 3-star hotel. Benefit from conveniences like a 24-hour front desk, ATM, and on-site private parking.

Prime Location
Located in the heart of Indianapolis, this hotel is near key attractions including Lucas Oil Stadium, Hilbert Circle Theatre, and Indiana Convention Center. With Indianapolis International Airport just 12 km away, your travels are made easy.

Experience the best of Indianapolis at Tru By Hilton Indianapolis Downtown, In. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 30 per day.

Location

Guest Reviews

8.6
Based on 1128 reviews
Cleanliness: 8.4
Service: 9.2
Location: 9.2
Room Quality: 8.2
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 7.7
Overall Experience: 8.7
J
Jessie • extended_group • us
10
It was perfect
Pros:

It was close to the hospital

2026-05-16 • via Nuitee
S
SHERRI • solo_traveller • us
10
Pros:

The location was great for the concert at lucas oil stadium.

Cons:

Nothing to not like

2026-05-14 • via Nuitee
C
Charity • couple • us
8
Overall it was a great place to stay and would definitely stay there again but try to arrive earlier to ensure a spot in
Pros:

Very clean, friendly staff, fabulous location if attending an event at Lucas Oil Stadium.

Cons:

The first night we arrived in the dark and rain and the parking garage was full. We had to find a parking lot to park in the night of a concert at Lucas Oil and pay “event parking” prices. Luckily we were able to move our car early the next morning to the parking garage for the next night.

2026-05-11 • via Nuitee
A
Ales • extended_group • us
8
2026-05-08 • via Nuitee
J
José Raúl • solo_traveller • es
10
Pros:

El trato

Cons:

Ruido aire acondionado habitación

2026-05-04 • via Nuitee
F
Fernando • solo_traveller • us
1
Would like my money back
Pros:

Nothing

Cons:

Party above my room, called twice to complain and did not get any sleep. There were high school kids and their prom. I have recordings that I taped since I could not sleep

2026-05-04 • via Nuitee
L
Lisa • couple • us
10
2026-05-03 • via Nuitee
D
darryldQ9229BM • Couples
10
Friendly staff. Nice rooms. Pet friendly
Pros:

Great location to get in and out of the city quickly. Clean hotel and friendly staff. Alex gave us a nice friendly welcome at check in!
I'd recommend staying here. They allow pets, so we brought our dog Chachi with us!

2026-05-01 • via Tripadvisor
A
adamdI2209MN • Business
10
Exceptional
Pros:

Staff was helpful and accommodating. Hotel was clean. Breakfast was great and the rooms were clean and very comfortable

2026-04-24 • via Tripadvisor
R
Randallyn • family_with_children • us
8
Overall, Great Place. Pissed About Parking Still.
Pros:

Location was good. It had several different venues within walking distance. Restaurants were also within walking distance.

Cons:

Paying for parking. It did not stand out on the booking that you had to pay for parking. AND the staff didn't mention it when checking it. Although it's the only parking near by, you still have to pay. The parking garage was no where near packed, literally MAYBE 10 cars total. I didn't realize until I checked out & my total was $90 more than what I had budgeted for.

2026-04-24 • via Nuitee
S
Stacey B • solo_traveller • us
8
Pros:

All good.

Cons:

Nothing

2026-04-23 • via Nuitee
S
S7277IBtonyv • Business
10
June is the best
Pros:

June was a huge help! Extremely professional and great customer service.

2026-04-22 • via Tripadvisor
J
Jordyn • couple • us
10
Desk staff was super friendly and the room was perfect for what little we needed.
Pros:

Everything was simple, room was clean and cozy

Cons:

Paying for parking — but that’s pretty standard for the location. Cheapest hotel parking in the area though

2026-04-19 • via Nuitee
D
darren • couple • ca
10
Cons:

A lounge chair in the room is needed.

2026-04-17 • via Nuitee
H
Hannah • couple • us
10
2026-04-16 • via Nuitee
J
Jayden • couple • us
6
Pros:

This hotel is very neat, great, responsive staff and overall rather close and convenient location to downtown. Close to the interstate junction which is perfect if you’re in for a layover.

Cons:

The TV in the room would not work at all. Couldn’t find out if it was a TV issue or a remote issue. The parking garage is secure only by room key and is still accessible to anyone in the public. The garage access point is placed on a one-way street, so if you’re using a GPS for directions, you may not realize how to access the garage or the front entrance at first. Not very fun trying to navigate.

2026-04-14 • via Nuitee
V
Vincent • family_with_children • us
9
Pros:

I had reserved the wrong night online but the staff member quickly fixed my error! I was so grateful....

Cons:

We had been traveling for a while so we were burned out on hotel breakfasts.

2026-04-14 • via Nuitee
M
Martin • solo_traveller • us
10
2026-04-14 • via Nuitee
J
Joshua • family_with_children • us
10
Amazing all around
Pros:

The breakfast was amazing! The staff was amazing. Comfortable great location close to everything

Cons:

Nothing

2026-04-13 • via Nuitee
M
Madison • couple • us
10
It was amazing and we loved June at the front desk.
Pros:

Breakfast was very good.

2026-04-13 • via Nuitee