Holiday Inn Express & Suites - Rock Hill by IHG

Hotels
•
Holiday Inn Express
8.4 (497 reviews)
680 Tinsley Way , Rock Hill , US
+1 803-630-8452

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good breakfast (pancakes, real bacon)
Convenient and safe location
Modern, comfortable rooms with good beds
Friendly/efficient staff in several reviews
Easy parking
Cons:
Cleanliness issues: mold in shower, spiders, missing/used toiletries
Housekeeping lapses: missing towels and rooms not cleaned
Front desk/staff reported as rude or overwhelmed by some guests
Broken breakfast equipment and occasional poor breakfast service
Pool closed and unclean outdoor/fire-pit areas
Highway noise for rooms facing the road

Categories

Cleanliness
6
Multiple reviews report issues: mold in the shower, small spiders, empty/used toiletries and inconsistent housekeeping (rooms not cleaned or missing towels), indicating cleanliness is noticeably below standard.
Service
8.4
Mixed service: several guests described rude or overwhelmed front desk staff and slow housekeeping responses, while others praised friendly and efficient staff—resulting in an overall slightly below/near-target service level.
Location
8.2
Location is consistently described as convenient and in a safe area; some guests note highway noise if rooms face the road, but overall location is a clear plus.
Room Quality
8.6
Rooms are described as modern and generally comfortable (good beds, spacious), but problems such as missing towels/cloths, empty body wash dispensers and some deterioration were reported.
Amenities
8
Amenities are mixed: breakfast offerings and a pancake maker are highlights, but guests reported broken breakfast equipment, a closed pool, and an unclean fire-pit area at times.
Value for Money
9
Perceptions vary: a few guests felt the price should be lower given issues, while others found the accommodations appropriate for the cost; overall value is slightly above average reflecting positives like location and breakfast.
Food and Beverage
9.4
Breakfast is frequently praised (homemade-style pancakes, real bacon, consistent hot items) though there are isolated reports of broken machines and service problems during breakfast shifts.
Overall Experience
9.6
Overall sentiment is mixed-to-positive: many guests would stay again and highlight good breakfasts, comfortable rooms and helpful staff, but cleanliness and intermittent service/amenity lapses reduced the experience for some.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:27

Property Description

Modern Amenities and Comfortable Stay
Holiday Inn Express & Suites - Rock Hill offers a comfortable stay with modern amenities. Each room is equipped with a desk, flat-screen TV, and private bathroom, ensuring a relaxing experience for guests. The air conditioning and cozy bed linen add to the comfort, making it a perfect retreat after a day of exploring.

Convenient Location for Exploring
Located just 22 km from Carowinds Amusement Park and with easy access to Billy Graham Library, our hotel is the ideal base for exploring Rock Hill. SouthPark Mall and Bank of America Stadium are also within reach, providing ample opportunities for shopping and entertainment.

Relaxation and Recreation
Guests can unwind by the seasonal outdoor swimming pool or stay active at the fitness centre. The shared lounge and terrace offer spaces to socialize and enjoy the pleasant weather. With a 24-hour front desk and business centre, we ensure all your needs are met seamlessly during your stay at Holiday Inn Express & Suites - Rock Hill.

Book your stay now at Holiday Inn Express & Suites - Rock Hill for a memorable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Location

Guest Reviews

8.4
Based on 497 reviews
Cleanliness: 6
Service: 8.4
Location: 8.2
Room Quality: 8.6
Amenities: 8
Value for Money: 9
Food and Beverage: 9.4
Overall Experience: 9.6
A
Amanda • family_with_children • us
5
2026-11-07 • via Nuitee
A
Amanda • couple • us
10
2026-11-06 • via Nuitee
D
Dana • family_with_children • us
10
2026-11-05 • via Nuitee
D
Denise • couple • us
10
2026-10-30 • via Nuitee
A
Adrian • family_with_children • us
8
Pros:

Clean

Cons:

Price should have been lowered.

2026-10-26 • via Nuitee
N
Nicole • family_with_children • us
1
2026-10-26 • via Nuitee
J
JaQuavis • extended_group • us
9
Cons:

I did not like having to go downstairs in the morning to get coffee. A motel that nice should have a coffee maker in the room

2026-10-25 • via Nuitee
S
Stephen • family_with_children • us
4
Disappointing, the staff seemed overwhelmed and the whole operation unorganized.
Pros:

Nothing

Cons:

Breakfast was bad. It was so low staffed and a lot was broken (coffee machine, pancake machine) or missing (no coffee lids, not even cereal bowls - they gave us to go lids for food to eat out of). This occurred both mornings. We also had an empty body wash, not enough towels for the number of guests we booked for, no tissues, and used toilet paper rolls. The shower head was molded. It took until Saturday evening to get body wash and we asked first thing that am for some.

2026-10-12 • via Nuitee
J
James • couple • us
6
Hotel was clean, disappointed in front desk staff service. Was rude upon checking in.
Pros:

Room was as expected for Holiday Inn except there was only one towel and wash cloth in room.

Cons:

Lack of towels, hand towels and wash cloths.

2026-10-08 • via Nuitee
B
Bryan • couple • us
10
Fantastic, we will stop by the next time we travel to Florida.
Pros:

The pancake maker is an improvement and the pancakes taste like homemade pancakes. I also enjoyed eating real bacon not turkey bacon 😋

Cons:

I did not see anything I did not like, great job

2026-10-08 • via Nuitee
P
Patty • solo_traveller • us
10
2026-09-16 • via Nuitee
Štěpán • solo_traveller • cz
8
2026-09-09 • via Nuitee
Štěpán • solo_traveller • cz
8
2026-09-09 • via Nuitee
A
Anderson • extended_group • us
8
2026-09-08 • via Nuitee
T
Tonya8 • couple • us
8
Convenient location but could use some additional attention to cleaning
Pros:

Great breakfast

Cons:

There was food left in the fridge and there was something that looked like mold in the shower

2026-09-08 • via Nuitee
J
Julia • family_with_children • us
10
2026-09-04 • via Nuitee
J
John • solo_traveller • us
9
Very good
Pros:

Breakfast above average

Cons:

The parking lot view

2026-09-04 • via Nuitee
O
Oleksandr • couple • ua
9
2026-09-03 • via Nuitee
L
Lucila • couple • us
9
2026-09-03 • via Nuitee
C
Christy • couple • us
8
2026-08-30 • via Nuitee