SpringHill Suites by Marriott West Sacramento

Hotels
•
SpringHill Suites
8.9 (326 reviews)
3455 Reed Avenue , West Sacramento , us

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Express check-in/check-out
Safety deposit box
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Convenient location
Good breakfast options
Cons:
Noise issues
Cleanliness concerns
Parking fees not stated upfront
Inconsistent room service

Categories

Cleanliness
8.65
Some rooms had cleanliness issues such as hairs on towels and a slight smell.
Service
9.45
The staff was friendly and helpful throughout the stay.
Location
9.05
Location was convenient for guests.
Room Quality
8.45
General satisfaction with room comfort, but some commented on mattress softness.
Amenities
8.95
Good amenities overall, but issues with the EV chargers.
Value for Money
8.85
Value hurt by additional fees for parking and room service.
Food and Beverage
8.45
Breakfast was decent but below expectations in some reviews.
Overall Experience
9.35
Despite some issues, guests had an overall pleasant experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 23:12

Property Description

Modern Comforts and Convenience

Luxurious Amenities

Convenient Location

Book your stay at SpringHill Suites by Marriott West Sacramento for a perfect blend of modern comforts and convenience. Enjoy luxurious amenities including free bikes, a fitness centre, and an outdoor swimming pool. With a 24-hour front desk, free WiFi, and a business centre, we ensure a stress-free stay. Explore nearby attractions like California State Railroad Museum and Raley Field just a short distance away. Conveniently located 16 km from Sacramento International Airport, our hotel is the ideal choice for both leisure and business travelers. Start planning your trip today and experience the best of West Sacramento at SpringHill Suites by Marriott.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 10 per day.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.9
Based on 326 reviews
Cleanliness: 8.65
Service: 9.45
Location: 9.05
Room Quality: 8.45
Amenities: 8.95
Value for Money: 8.85
Food and Beverage: 8.45
Overall Experience: 9.35
J
Jose • solo_traveller • us
10
2026-06-02 • via Nuitee
V
Vivian • couple • us
10
2026-06-02 • via Nuitee
A
Andrea • couple • us
10
2026-05-22 • via Nuitee
A
Anna Marie • couple • us
10
Nice
Pros:

Clean, modern

Cons:

Nothing

2026-05-13 • via Nuitee
D
denise • couple • us
1
Pros:

My reservation was canceled at the desk. BeCuse they dont accept chime prepay cards. But they took the money off of mt direct express card.total $212. Butneeded a other $50 so I had it put o. My chime no deal. They canceled so I would really like to have my money reimbursed to my card .

2026-04-28 • via Nuitee
T
Truax • solo_traveller • us
9
Pros:

Room are nice

Cons:

Swimming pool small

2026-04-22 • via Nuitee
M
Meghan • family_with_children • us
8
Pros:

We really liked the location in relation to Sutter Health Park. It was easy to access off the freeway and it felt very safe. Everything was very clean and the furniture was comfortable. We felt comfortable letting our kids be themselves

Cons:

This is not in relation to the actual hotel but with the booking process, I didn't like that it restricted me from booking the room that I wanted with 2 adults and 2 children. My husband is 6 ft 7 in and needs a King Bed and we would fit fine in a room with a king, couch and trundle but the website wouldn't allow me to do that and kept only giving me the option of the 2 queens.

2026-04-17 • via Nuitee
M
Monica • solo_traveller • us
10
Pros:

Everything was great, couldn't ask for more!

Cons:

Nothing!

2026-04-12 • via Nuitee
L
Larissa • couple • us
10
2026-04-03 • via Nuitee
S
Steph • family_with_children • us
1
Rude staff look elsewhere for your stay in Sacramento
Cons:

The staff were incredibly rude to me and were not going to allow me to stay in a room that I had already paid for. Upon arrival, I used the same bank card I used to pay for the room and they weren’t going to accept it. It was not a prepaid card. It was a real card with a Visa logo. So then, after an incredibly rude back and forth, and me letting the staff know that I drove two hours with my family to this hotel, they finally said we could stay in our room. All of that just to let us stay in the end? No thank you. Ruined our weekend. I chose this room because of its proximity to the Good Day Sacramento TV studio, which is where I was going the next morning to appear on TV and this incident with rude, snobby staff really put a negative cloud on what should have been a wonderful trip. As a person a part of media, I’ll be advising all of my friends and family to not stay here. To be treated like I was less than a person by the staff was not a good feeling. And to had them threaten me that they were not going to honor my reservation, that again, was already paid in full, was so crazy. They were willing to put my family and I out on the street with nowhere to stay. Insane. Never staying here again.

2026-03-25 • via Nuitee
A
Antonia • extended_group • us
10
2026-03-18 • via Nuitee
R
Ramon • couple • us
9
I wish I could’ve stayed longer
Pros:

Great staff and great location very clean

2026-03-18 • via Nuitee
J
jennifer • family_with_children • us
10
Pros:

Location, its clean. Smells clean

2026-03-17 • via Nuitee
M
Marilyn • family_with_children • us
8
2026-03-15 • via Nuitee
A
Alyssa • family_with_children • us
10
Pros:

I loved how spacious the room was

Cons:

The pool size and the bedding didn’t smell good

2026-03-02 • via Nuitee
G
Gabriela • family_with_children • us
10
2026-02-23 • via Nuitee
M
Matthew • family_with_children • us
10
2026-02-08 • via Nuitee
A
ashley • couple • us
8
2026-01-22 • via Nuitee
A
Alyssa • solo_traveller • us
10
2026-01-21 • via Nuitee
H
Henry • solo_traveller • us
10
2026-01-19 • via Nuitee