SpringHill Suites by Marriott West Sacramento

Hotels
SpringHill Suites
8.9 (311 reviews)
3455 Reed Avenue , West Sacramento , us

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Express check-in/check-out
Safety deposit box
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Convenient location
Good breakfast options
Cons:
Noise issues
Cleanliness concerns
Parking fees not stated upfront
Inconsistent room service

Categories

Cleanliness
8.65
Some rooms had cleanliness issues such as hairs on towels and a slight smell.
Service
9.45
The staff was friendly and helpful throughout the stay.
Location
9.05
Location was convenient for guests.
Room Quality
8.45
General satisfaction with room comfort, but some commented on mattress softness.
Amenities
8.95
Good amenities overall, but issues with the EV chargers.
Value for Money
8.85
Value hurt by additional fees for parking and room service.
Food and Beverage
8.45
Breakfast was decent but below expectations in some reviews.
Overall Experience
9.35
Despite some issues, guests had an overall pleasant experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 23:12

Property Description

Modern Comforts and Convenience

Luxurious Amenities

Convenient Location

Book your stay at SpringHill Suites by Marriott West Sacramento for a perfect blend of modern comforts and convenience. Enjoy luxurious amenities including free bikes, a fitness centre, and an outdoor swimming pool. With a 24-hour front desk, free WiFi, and a business centre, we ensure a stress-free stay. Explore nearby attractions like California State Railroad Museum and Raley Field just a short distance away. Conveniently located 16 km from Sacramento International Airport, our hotel is the ideal choice for both leisure and business travelers. Start planning your trip today and experience the best of West Sacramento at SpringHill Suites by Marriott.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 10 per day.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.9
Based on 311 reviews
Cleanliness: 8.65
Service: 9.45
Location: 9.05
Room Quality: 8.45
Amenities: 8.95
Value for Money: 8.85
Food and Beverage: 8.45
Overall Experience: 9.35
M
Matthew family_with_children us
10
2026-02-08 via Nuitee
A
ashley couple us
8
2026-01-22 via Nuitee
A
Alyssa solo_traveller us
10
2026-01-21 via Nuitee
H
Henry solo_traveller us
10
2026-01-19 via Nuitee
J
Jaime family_with_children us
7
Son stung by something in room
Pros:

Nice lobby area

Cons:

No daily room service is not ideal. Way overpriced for the room we stayed in. The room had a slight smell and my son got stung by something in the room and his arm is swollen

2026-01-19 via Nuitee
D
David solo_traveller us
6
Hopefully comments that are received from people who stayed there will be considered in the future .
Pros:

The staff that I experienced was friendly and welcoming. It was quite at night. Love having AC that I could control.

Cons:

When I checked in, the front desk person and I agreed to having cleaning room service 2 days of my 4 day stay. It never got done. Also, the breakfast, was ok. It wasn't near as good as it was when I stayed there 2 years ago.

2026-01-19 via Nuitee
J
Jane couple us
8
Comfortable
Pros:

Location

Cons:

Noisy hallway guests

2025-12-30 via Nuitee
A
Angela family_with_children us
10
2025-12-26 via Nuitee
K
Kimberly couple us
8
Location is great.
Pros:

Location and cleanliness.

Cons:

I guess the hotel was full of people partying because there was a lot of noise between 10pm and 2 am.

2025-12-22 via Nuitee
J
Jeffrey couple us
10
We’ll be back
Pros:

Convenient, clean, comfortable

Cons:

Softer mattress. Personal preference is really soft.

2025-11-29 via Nuitee
G
Gary couple ke
1
Will not book with booking.com or stay at the Marriott again
Pros:

Breakfast was not to the standard that I would expect of the Marriott. The manager I talked to was respectful but did not care that we spent over $150 for a terrible night sleep.

Cons:

The room next to ours was loud all night long and even after I called the front desk at 2:30 in the morning we were woken up several times by the noise. When I tried to get credit for another night stay they wouldn't do it because we booked through Booking.com.

2025-11-13 via Nuitee
M
Marlena couple us
10
2025-11-09 via Nuitee
A
Anthony couple us
10
2025-10-16 via Nuitee
B
bert
4
Pros:

Hotel staff was lost. Construction going on which waked us up earlier than needed. Bar and food selections all closed

2025-10-12 via Nuitee
J
Jessica family
10
Pros:

Updated building. Clean. Safe. Staff was very friendly!

2025-10-11 via Nuitee
S
Scott
8
Pros:

Fine

2025-09-30 via Nuitee
A
Ander
10
Pros:

Great

2025-09-29 via Nuitee
A
Andy family_with_children
8
Pros:

Very nice hotel. Breakfast was great! Staff was super nice. Pool was way too small! There were 3 people in it when we showed up and adding 2 of my 3 kids made it feel cramped. They only “swam” for about 10 minutes because it wasn’t fun. They were looking forward to swimming in the pool. We were bummed.

2025-09-29 via Nuitee
S
Sarah
8
Pros:

Hotel was newer, clean and nice. We got a front office lady that wasn’t super pleasant and our AC left us sweating all night. I don’t think it was working properly. I gave it a lower rating due to the front receptionist and the AC. Overall, I would stay here again because it is newer, clean and nice.

2025-09-28 via Nuitee
C
Christian
10
Pros:

My kids enjoyed the big spacious room and the good breakfast

2025-09-23 via Nuitee