Candlewood Suites Louisville - NE Downtown Area by IHG

Hotels
•
Candlewood Suites
8.4 (117 reviews)
1039 Zorn Avenue , Louisville , US
+1 502-953-6153

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Pets allowed
BBQ facilities
See all facilities

Review Highlights

Pros:
Clean rooms
Very spacious rooms
Comfortable rooms
Homey room decor
Good location (near VA hospital/Louisville)
Kind staff
Cons:
TVs and WiFi not working
Major plumbing issues / stopped-up tub
Unauthorized or incorrect charges to room
No pool
No breakfast

Categories

Cleanliness
9.8
Multiple guests described rooms as clean and 'very spacious and clean'; one guest noted a stopped-up tub but overall cleanliness was consistently praised.
Service
9
Staff described as kind in one review, but there are reports of billing issues and inconsistent handling of maintenance problems; overall service appears friendly but uneven.
Location
10
Several guests praised the location (convenient for the VA hospital and Louisville); location is a clear strength.
Room Quality
10
Rooms repeatedly described as very nice, homey, comfortable, spacious and a great suite — strong positive sentiment on room quality.
Amenities
5.5
Multiple amenity failures: TVs and WiFi reported not working, no pool and no breakfast available, and a stopped-up tub — amenities are a notable weakness.
Value for Money
7
Perceived value lowered by reports of being charged for items not purchased and by amenity/maintenance issues that affected the stay.
Food and Beverage
6.4
No breakfast was noted and overall F&B options appear limited, which negatively impacted this category.
Overall Experience
9.5
Mixed overall: rooms, cleanliness and location received strong praise, but significant issues with amenities, plumbing and billing tempered guest satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:27

Property Description

Convenient Location
Candlewood Suites Louisville - NE Downtown Area offers a prime location just a short distance from popular attractions like Louisville Slugger Field, Muhammad Ali Center, and the Louisville Science Center. With easy access to the Kentucky International Convention Center and Louisville Airport, our hotel is the perfect choice for both leisure and business travelers.

Modern Amenities
Each room at our hotel features a private bathroom and complimentary WiFi, ensuring a comfortable and connected stay for all guests. Whether you're here for a quick getaway or an extended trip, our well-equipped rooms provide everything you need for a relaxing stay in Louisville.

Nearby Attractions
In addition to our convenient location, guests can explore nearby attractions such as the Louisville Slugger Museum Factory, KFC Yum! Center, Historic Old Louisville Visitors Center, and the Louisville Zoo. Experience the best of Louisville right at your doorstep when you stay at Candlewood Suites Louisville - NE Downtown Area.

Book your stay now and discover the perfect blend of comfort and convenience at our hotel in Louisville!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SDF

Location

Guest Reviews

8.4
Based on 117 reviews
Cleanliness: 9.8
Service: 9
Location: 10
Room Quality: 10
Amenities: 5.5
Value for Money: 7
Food and Beverage: 6.4
Overall Experience: 9.5
J
Janae • couple • us
1
I like the room but everything else about it was horrible
Pros:

The rooms are very nice and homey

Cons:

The tvs didn’t work nor did the WiFi work they major plumbing issues and they were charging stuff to the room I didn’t purchase

2026-09-18 • via Nuitee
T
Tamikka • couple • us
10
Pros:

Clean

Cons:

Tub was stopped up

2026-08-10 • via Nuitee
A
Amy • couple • us
9
Good comfortable clean
Pros:

Location and it was comfortable

Cons:

Nothing

2026-08-04 • via Nuitee
B
Brittney • couple • us
8
2026-07-25 • via Nuitee
J
Jeff • extended_group • us
8
2026-06-18 • via Nuitee
J
James • solo_traveller • us
8
Good location for VA hospital in Louisville
Pros:

NA

Cons:

The sweet was great

2026-06-10 • via Nuitee
E
Elaine • couple • us
8
Pros:

Very spacious and clean

2026-05-12 • via Nuitee
W
William • solo_traveller • us
5
2026-05-10 • via Nuitee
B
Billy • couple • us
5
Pros:

Location from Louisville and kind staff

Cons:

No pool, no breakfast

2026-05-09 • via Nuitee
G
Gilles • couple • us
10
2026-04-15 • via Nuitee
P
Pawan • couple • us
1
Pros:

Yes

Cons:

Yes

2026-04-07 • via Nuitee
L
Linda • family_with_children • us
10
Great Place to Stay
Pros:

It was very well located to our venue. The room was clean and well stocked. The staff was very kind and helpful, both checking in and out.

Cons:

Maybe in a room with two beds, there could be more towels and more than one packet of coffee. LOL

2026-03-25 • via Nuitee
G
Glorimar • extended_group • us
10
Very clean and star very kind
Pros:

Location, room was very clean

Cons:

Nice room

2026-03-09 • via Nuitee
D
Dave • couple • us
10
Pros:

Large room, comfortable bed, clean and great location

Cons:

Nothing

2026-03-04 • via Nuitee
E
Everett • couple • us
5
It was clean but I wouldn’t choose there again because of the noise.
Pros:

Clean, friendly front workers

Cons:

There was two much noise above us ALL night both nights. When we reported it to the staff, no one seemed to know where it was coming from. The area didn’t seem to be safest.

2026-02-23 • via Nuitee
L
Logan • solo_traveller • us
8
2026-01-19 • via Nuitee
J
Jean • couple • us
8
2026-01-19 • via Nuitee
R
Ron • solo_traveller • us
8
2026-01-14 • via Nuitee
B
Betts • family_with_children • us
6
Cons:

I don't like that I haven't received my $50 back yet. That's got me upset its going on 11 days

2025-11-18 • via Nuitee
L
Lisa • couple • us
8
2025-11-12 • via Nuitee