Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Excellent food
Cons:
Limited breakfast options
Expensive parking

Categories

Cleanliness
8.44
Not specifically mentioned; general cleanliness inferred from guest sentiments.
Service
9.22
Exceptional service mentioned by multiple guests, particularly staff friendliness and attentiveness.
Location
9.26
Guests highlighted a perfect location in Ostuni, close to attractions.
Room Quality
8.71
Guests appreciated modern and spacious rooms with good amenities.
Amenities
8.74
Amenities were generally well-received, although some guests noted limited breakfast options.
Value for Money
8.6
Some criticism of prices for certain offerings, but overall, value was seen positively.
Food and Beverage
9.05
Food quality praised highly; guests mentioned excellent dining experiences.
Overall Experience
9.22
Guests expressed high satisfaction with their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:14

Property Description

Historical Charm in Ostuni
Nestled in an 18th-century building in Ostuni, Paragon 700 Boutique Hotel & SPA exudes historical charm just 10 km from Costa Merlata.

Luxurious Amenities
Each air-conditioned room boasts frescoed ceilings, free WiFi, and a private bathroom. Indulge in an à la carte breakfast and unwind at the sun terrace or spa.

Outdoor Delights
Enjoy the seasonal outdoor pool, bar, and garden with orange trees. For adventure seekers, the hotel offers cycling and car hire services.

Secure your spot at Paragon 700 Boutique Hotel & SPA for an unforgettable stay in Ostuni.

Important information:

Please, be advised that only some room are accessible by elevator therefore we kindly ask you to let us know in advance whether you need or not a room accessible by elevator.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 30 per day.

Location

Guest Reviews

8.9
Based on 123 reviews
Cleanliness: 8.44
Service: 9.22
Location: 9.26
Room Quality: 8.71
Amenities: 8.74
Value for Money: 8.6
Food and Beverage: 9.05
Overall Experience: 9.22
N
Niranjan • couple • ca
10
2026-07-01 • via Nuitee
T
tracey • solo_traveller • us
9
Beautiful hotel with excellent staff and only a few quirky details to our specific room.
Pros:

Beautiful and arty, great outdoor space n pool

Cons:

Shower soaks the entire room in seconds, I’m sure they are well aware of this and unable to correct it. I suggest they check the rooms more frequently and provide many extra towels and perhaps some hand bars as crossing the room is precarious.
It also had an entry w no door, so no privacy .
The mirror over sink hangs so high you must use a hand-held, which was
Provided
They supplied water in the evening but took the bottles away during the daytime, so there was no drinking water in the room.
Considering the price of the room I resented price tags on the bathroom amenities clearly inferring, the guest might swipe them otherwise.
The bed pillows, due for replacement
As is the mattress, an establishment of aspiring to this caliber changes the mattress once a year, which is why sleeping at a great hotel is so luxurious.
I have had the good fortune to stay in many it is the details that elevate an experience.

2026-06-24 • via Nuitee
A
annette328 • Friends getaway • Downingtown, Pennsylvania
10
Lunch under the Apulian sun.
Pros:

A very memorable lunch in the garden!!
The food was spectacular and our waiter Fausto was so lovely. I recommend if you are in Puglia that you make time for lunch at the Paragon.

2026-06-17 • via Tripadvisor
M
Marcelo • solo_traveller • br
10
Pros:

Amazing place. We loved every second. The Paragon room is unbealivable, the photos cannot tell.

2026-06-17 • via Nuitee
M
mmmglenn • Couples
10
Paragon perfection!
Pros:

My wife and I have stayed at Paragon four or five times, and it’s become a must-stop whenever we travel to Italy.

Each room is uniquely designed, transporting you to a bygone era while remaining comfortable and inviting. The result is a striking mix of history, character, and style that feels both grand and personal. And the beds are beyond description. In a word divine!

What truly sets Paragon apart is its people. The staff go beyond excellent service, engaging guests in genuine conversation and making every stay memorable.

And then there’s the restaurant. It’s simply the best. No matter how much time we spend exploring the city, we always return to Paragon for dinner. The food, atmosphere, and service make it the highlight of every evening.

In short: book it now. Paragon is one of those rare places that exceeds expectations every time.

2026-06-16 • via Tripadvisor
7
700kristyn • Couples
6
Great Hotel, Poor Departure Experience
Pros:

Paragon 700 is a beautiful hotel in a fantastic location. The rooms are stunning, the bar is excellent, and many of the staff, particularly the front-of-house and bar team, were friendly and helpful throughout our stay.

Unfortunately, our final day left a disappointing lasting impression. Before arrival and several times during our stay, we asked about late check-out or shower facilities as our flight wasn’t until 10pm. Despite being told repeatedly that someone would check, no solution was offered other than an ice-cold poolside shower where we couldn’t even use soap.

I had also mentioned several times that this trip was to celebrate my husband’s 50th birthday, but it wasn’t acknowledged at all.

What disappointed me most was that when these issues were raised, there was no attempt to make things right. Even a small gesture or acknowledgement of the inconvenience would have been appreciated.

A wonderful hotel in many ways, but unfortunately the handling of our departure day left us feeling let down.

2026-06-15 • via Tripadvisor
R
richard • extended_group • gr
9
Would definitely go back
Pros:

Great location, wonderful helpful staff and good facilities. Very peaceful and delicious food.

Cons:

Leaving

2026-06-14 • via Nuitee
E
epalz • Couples • Leeds, West Yorkshire, England
2
A hot cloakroom! Terrible.
Pros:

I was expecting a five star experience. Instead what we got was a tiny hot room with one small window that didn’t open (the “deluxe room”). It was akin to a cloakroom rather than a guest bedroom. It was so small and hot we were unable to hang clothes and had to step over suitcases. The bedroom is divided by a steep hazardous step. Please look at the mirror as an indication of “luxury”.
Another feature was the “wet room” (bathroom), aptly named because on switching on the shower the whole room floods including the floor around the toilet and sink. No ventilation, no way to open the window. So essentially a hot sauna room with a lethally wet floor that spills into the already boiling bedroom with a steep step down into the bedroom so you can slip and break your neck. The bathroom shower is either freezing or boiling hot. The sink just hot water.
My husband asked for an extra key and was shockingly told NO he couldn’t have one and therefore had to wait behind a locked corridor door until twenty minutes later another guest exited. We saw a number of guests waiting behind said door. The pool is so cold the only things using it are pigeons!! Restaurant so good it was always empty!!
Like other reviews have said, when I mentioned these things to management we were met with defensiveness and abrasion. “Paragon 700 is a hotel that prioritizes aesthetics over customer service” from another review sums up this place. Horrific. We travel extensively (see all my reviews) – this is one of the worst hotels I have ever stayed in. If management can be bothered to reply to this post (which they won’t) you will see what kind of odd blame game culture we were dealing with. This place is over 600 euro per night. You would have to pay ME to stay there again. Laughable.

2026-06-09 • via Tripadvisor
E
Emma • couple • gb
1
Dreadful. Do not stay here.
Pros:

Nothing

Cons:

I was expecting a five star experience. Instead what we got was a tiny hot room with one small window that didn’t open (the “deluxe room”). It was akin to a cloakroom rather than a guest bedroom. It was so small and hot we were unable to hang clothes and had to step over suitcases. The bedroom is divided by a steep hazardous step. Please look at the mirror as an indication of “luxury”.
Another feature was the “wet room” (bathroom), aptly named because on switching on the shower the whole room floods including the floor around the toilet and sink. No ventilation, no way to open the window. So essentially a hot sauna room with a lethally wet floor that spills into the already boiling bedroom with a steep step down into the bedroom so you can slip and break your neck. The bathroom shower is either freezing or boiling hot. The sink just hot water.
My husband asked for an extra key and was shockingly told NO he couldn’t have one and therefore had to wait behind a locked corridor door until twenty minutes later another guest exited. We saw a number of guests waiting behind said door. The pool is so cold the only things using it are pigeons!! Restaurant so good it was always empty!!
Like other reviews have said, when I mentioned these things to management we were met with defensiveness and abrasion. “Paragon 700 is a hotel that prioritizes aesthetics over customer service” from another review sums up this place. Horrific. We travel extensively (see all my reviews) – this is one of the worst hotels I have ever stayed in. If management can be bothered to reply to this post (which they won’t) you will see what kind of odd blame game culture we were dealing with. This place is over 600 euro per night. You would have to pay ME to stay there again. Laughable.

2026-06-09 • via Nuitee
L
Liam • couple • ie
8
2026-06-02 • via Nuitee
S
Sneddon • couple • gb
10
2026-05-15 • via Nuitee
2
200KellyM • Couples • Toronto, Ontario
10
Amazing!
Pros:

Rita and Federico were amazing! The hotel is fabulous and the service is outstanding. I cannot say enough about how much we enjoyed Paragon 700.

2026-05-05 • via Tripadvisor
A
Achim • couple • de
9
Entspannter Aufenthalt in einem tollen Haus mit Charme.
Pros:

Sehr individuell mit viel Liebe zum Detail eingerichtetes Hotel.
Das Frühstück, Abendessen und Bar waren sehr gut.
Toller Garten mit schönem Poolbereich.

2026-05-05 • via Nuitee
Z
Zoé • couple • be
7
Rapport qualité prix à améliorer
Pros:

Grande chambre, joli jardin, bon petit déjeuner.
Chouette concept de boutique hôtel, bon emplacement

Cons:

Problème d’insonorisation, nécessité d’insister à plusieurs reprises pour changement de chambre malgré un hôtel vide…
Prix très élevé par rapport aux prestations

2026-04-20 • via Nuitee
M
Marcia Maria • extended_group • us
8
Pros:

Like the attendance a lot!
And live the massage in the Spa!

Cons:

The breakfast was very poor…

2026-03-15 • via Nuitee
U
U3653TSpetes • Family • Washington DC, District of Columbia
10
The best hotel in Perugia!
Pros:

This is a marvelous hotel. A wonderful and interesting setting with uniquely interesting and comfortable rooms; a great bar and restaurant; a perfect location in Ostuni; and most importantly a highly trained, highly qualified, and fully responsive staff that worked seamlessly together and took care of all of our requests and needs during our four-day stay.

2026-03-10 • via Tripadvisor
S
Stephanie • couple • fr
10
Fantastic Italian luxury hotel!!!
Pros:

This amazing hotel has an incredible staff, wonderful bar and a Michelin star restaurant. Decor is unique and so beautiful, gardens are lush, location is perfect. I spent 3 nights here and everything was perfect. Make sure to eat at the restaurant and visit Leo at the bar!!!!

2026-03-07 • via Nuitee
V
Victoria • couple • gb
8
Perfection, stunning hotel & amazing staff.
Pros:

Mixologist on the bar was exceptional

Cons:

Could have done with a full length mirror in our room

2026-02-26 • via Nuitee
G
gail • family_with_children • au
10
As above
Pros:

The staff were fantastic. Before and during our stay they responded very quickly to all requests - restaurant bookings, transfers and any information we needed. Very professional. And all the staff were extremely friendly and happy. The hotel is perfectly located in the old town of Ostuni.

2026-01-19 • via Nuitee
I
Inspiration550909 • Couples
4
Nice palazzo but altogether disappointing
Pros:

-Position amazing and a nice old property
-Breakfast very good
- we stayed in the Saphire/ Zaffiro Room for two nights
- not great if your not travelling alone... the toilette is in the open room, so don't expect a "quite moment" by yourselves. Not exactly romantic.. and of course no bidet.
- no coffee machine in the room and in case you would decide to take the laundry bag there will be charge of 23€.
- on the second night the heating in the room didn't work. After three visits by the nice night porter Giuseppe he didn't manage to get the heating working but supplied us with a separate duvet, but couldn't find a separate heater. We stayed over the New Years period and the outside temperature was just above freezing, yes even Puglia there can be a cold snap.
Staff not overly friendly, rather argumentative. Especially at the reception desk. Altogether below the expected five star experience one is paying for. Especially if your group has booked altogether six rooms, practically half the hotel.

2026-01-02 • via Tripadvisor