TownePlace Suites by Marriott Hamilton

Hotels
TownePlace Suites by Marriott
9 (437 reviews)
1195 Upper James Street , Hamilton , ca

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly Staff
Clean Rooms
Good Location
Excellent Service
Cons:
Issues with Cleanliness
Cutlery Quality in Breakfast

Categories

Cleanliness
8.21
While several reviews praised the cleanliness, some noted issues like the tub not being clean on arrival.
Service
9.68
Many reviews highlighted excellent, friendly staff and great check-in experiences.
Location
9.22
Reviews consistently mentioned a great location, convenient for accessing local attractions.
Room Quality
9.17
Guests frequently noted modern, comfortable, and spacious rooms.
Amenities
8.7
Amenities like breakfast and kitchenette received positive mentions, though some suggested improvements.
Value for Money
9.16
The overall value was seen as high relative to the quality of service and facilities.
Food and Beverage
8.71
Breakfast was generally praised, though some reviews suggested a need for better quality cutlery.
Overall Experience
9.18
Overall, guests had a fantastic experience with high satisfaction, reflected in the countless positive comments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:28

Property Description

Modern Amenities and Convenient Location
TownePlace Suites by Marriott Hamilton, nestled in Hamilton, offers a perfect blend of modern amenities and a convenient location. Just a short distance from popular attractions like Art Gallery of Hamilton and Burlington Art Centre, this hotel is an ideal choice for travelers seeking comfort and accessibility.

Comfortable Rooms and Relaxing Indoor Pool
Guests can unwind in the well-appointed rooms featuring air conditioning, flat-screen TVs, and plush bedding. The highlight of the stay is the indoor pool where visitors can rejuvenate after a long day of exploring the city.

Exceptional Service and Multilingual Staff
Experience exceptional service with a dedicated 24-hour front desk, business center, and concierge service. The multilingual staff, fluent in English and Spanish, ensures a seamless stay for guests. Book your stay at TownePlace Suites by Marriott Hamilton for a memorable and hassle-free experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YHM

Location

Guest Reviews

9
Based on 437 reviews
Cleanliness: 8.21
Service: 9.68
Location: 9.22
Room Quality: 9.17
Amenities: 8.7
Value for Money: 9.16
Food and Beverage: 8.71
Overall Experience: 9.18
R
Rebecca solo_traveller gb
9
2026-08-27 via Nuitee
R
Rajaa couple us
10
Enjoyed my stay very much!
Pros:

Clean, modern, comfortable, spacious rooms .

Cons:

It was a bit pricey but worth it!

2026-08-25 via Nuitee
M
Mark couple ca
6
2026-08-16 via Nuitee
W
Wesley couple au
8
2026-08-07 via Nuitee
A
Arlyn extended_group us
9
Excellent
Pros:

Room, food, and staff

Cons:

None

2026-08-05 via Nuitee
A
Alyson couple ca
9
2026-07-13 via Nuitee
D
David family_with_children ca
10
It was a real joy to stay in such a great facility
Pros:

Great location, great staff and room was awesome! Large, modern and very clean.

Cons:

Parking was a little difficult due to the shared parking lot

2026-07-13 via Nuitee
M
Maike couple de
9
A peaceful stay during which we didn't have to worry about a thing.
Pros:

Friendly staff, clean hotel, relatively new, good breakfast, large parking lot.

Cons:

The faucet in the bathroom had almost no water pressure; practically only a trickle of water came out. We had reported the problem, but nothing changed.

2026-07-13 via Nuitee
M
Mandy couple ca
5
Pros:

The kitchenette was handy, and breakfast was crowded but good. Enjoyed the pool.

Cons:

The floors were mopped with heavy soap that lingered on the floor. The ventilation was non existent therefore the towels never dried, and were never replaced. The door next to room 101 was right next to an exit, which made for noisy early mornings.

2026-07-06 via Nuitee
M
Md Obaidul couple us
9
2026-07-06 via Nuitee
C
Caleb couple ca
10
Exceeded our expectations.
Pros:

We went for our anniversary and my husband asked for a quiet room. To our surprise we got to our room with roses, cake, the bed had bows and flower petals, and it was completely amazing!!! The breakfast was also wonderful! with only a small wait for eggs and sausage refills to come, the selection was absolutely amazing, and food tasted great! Excellent amenities in room also, fridge, stove, micro, dishes, etc..

Cons:

The air conditioning was very noisy. Breakfast potato were spicy... not for everyone. A night light would be nice in bathroom, though no other hotel has that either.

2026-07-05 via Nuitee
K
Kajeel solo_traveller ca
10
2026-07-05 via Nuitee
R
Rafael couple us
9
Pros:

Wonderful staff, spacious room and great breakfast.

Cons:

Nothing

2026-07-04 via Nuitee
N
Nicole couple us
9
2026-07-03 via Nuitee
V
Vicki couple ca
5
It was okay. Booked because of the pool and then it wasn’t available.
Pros:

Close to our grandsons lacrosse games

Cons:

Pool wasn’t available & TV didn’t work

2026-06-29 via Nuitee
T
Tej couple gb
10
Pros:

Clean and well maintained facilities and room.
convenient location near main road with all conveniences, but far back enough not to hear the traffic from hotel.
Lovely self serve breakfast including waffle makers, self serve coffee available all day also.
Very friendly and very helpful staff, especially the breakfast person (forgot her name) and Guarav/Gavi at reception.

Cons:

No dry clean services available.
Not critical but slightly unusual: many Canadian hotels including this one also do not use duvet covers, just 2 sheets that "sandwich" the duvet.

2026-06-18 via Nuitee
S
Stephen couple gh
8
Overall stay was good. Nice complementary breakfast with free coffee throughout the day. Friendly staff as well. I will
Pros:

Great location

Cons:

You have to pay with credit card. Those of us with international debit cards could not pay with our cards at the check inn desk

2026-06-14 via Nuitee
L
Lisa solo_traveller ie
9
Pros:

Clean accommodation, wonderful attentive staff

2026-06-10 via Nuitee
S
Serena couple ca
8
2026-05-30 via Nuitee
S
Sonia solo_traveller ca
9
Pros:

Spacious and clean.

Cons:

Expensive

2026-05-23 via Nuitee